CHOICE Air Conditioning and Heating is owned and operated by Daniel and Danielle Reed. CHOICE has been offering Tucson air conditioning services, as well as Tucson AC repair services, for over fifteen years, and has come to realize that the most important thing is our customer's satisfaction in the products and our service.
When you work with CHOICE you can count on 100% integrity and honesty from the whole staff. Our technicians are trained not only at school, but more importantly, in the field. We believe firmly in doing things in the best interest for the customer. That's why CHOICE is the right choice for heating and cooling in Tucson.
When you work with CHOICE you can count on 100% integrity and honesty from the whole staff. Our technicians are trained not only at school, but more importantly, in the field. We believe firmly in doing things in the best interest for the customer. That's why CHOICE is the right choice for heating and cooling in Tucson.
Business details
- Year established: 2001
- Employees: 6
- Licensed
Services
Services
Report
We provide: Heating and Air Conditioning Equipment Maintenance, Repair, Replacement and Installation, Evaporative Cooler Maintenance, Repair, Replacement and Installation, Duct Repair, Replacement and modifications, Residential and Commercial Zoning, 24-Hour Emergency Service, Air Quality management and more.
Reviews (21)
B. Gutman
Sep 22, 2021
Stewart Padassow
Apr 25, 2021
Jennifer Parks
Jan 31, 2021
Choice should be your first choice in Tucson. Daniel saves us recently. Our ac unit burned up and he was able to install a new one quickly. He also had a special offer at a really nice hotel for us so we could sleep well. Pricing is great and honest! We've been a Choice customer at my business for 9 years. We've always had superior customer service. I highly recommend Daniel and Choice Air Conditioning and Heating.
Daniel Leftwich
Nov 08, 2020
Jennifer Parks
Jul 12, 2020
Choice should be your first choice in Tucson. Daniel saves us this weekend. Our ac unit burned up and he was able to install a new one quickly. He also had a special offer at a really nice hotel for us so we could sleep well. Pricing is great and honest! We’ve been a Choice customer at my business for 9 years. We’ve always had superior customer service. I highly recommend Daniel and Choice Air Conditioning and Heating.
Russ Sullivan
Jul 05, 2019
Mascha Fujimoto
Apr 13, 2019
We've used them twice now, and they will be our go-to service from now on. Daniel came both times, and was courteous, and extremely informative. He even took the time to explain some options for a possible future improvement, and we really appreciated his honesty in making suggestions regarding the cost. By helping us to better understand how our a/c works (we're recently from Colorado), we were able to adjust our thermostat settings for greater energy efficiency.
Erik Michael Lehmkuhl
Jan 11, 2019
Unfortunately, I recently scheduled an appointment to with Choice Air Conditioning and Heating. They did not come to service the AC during the service window. I received a voice mail stating that they could not find the address (they had it recorded incorrectly, despite it being stated correctly several times during the appointment set up). It took approximately 20 minutes from the time of their first call about the address for us to actually speak.
It took so long because several attempts to contact the company were met only with voicemail. By the time we spoke, I was told that they had moved on to another job and "maybe" could swing by at the end of the day. The non-professional Daniel would not commit to addressing the job that day (even if several hours late) and when I asked for a commitment for them to look at the AC that day (hours after our appointment), I was told that I should take my business elsewhere and then Daniel promptly hung up on me.
I encourage any readers to take Daniel's advice and take your business elsewhere and avoid all of the hoopla, when you'll just have to start over with a legitimate company anyway.
It took so long because several attempts to contact the company were met only with voicemail. By the time we spoke, I was told that they had moved on to another job and "maybe" could swing by at the end of the day. The non-professional Daniel would not commit to addressing the job that day (even if several hours late) and when I asked for a commitment for them to look at the AC that day (hours after our appointment), I was told that I should take my business elsewhere and then Daniel promptly hung up on me.
I encourage any readers to take Daniel's advice and take your business elsewhere and avoid all of the hoopla, when you'll just have to start over with a legitimate company anyway.
Joshua Brumfield
Apr 09, 2018
I recently had Daniel from Choice come out to do a spring service on my air conditioning unit on my townhouse. Daniel was friendly and incredibly helpful. He even offered to show me how to fix the items that needed to be repaired to save me some money! Daniel and his team at Choice are honest and act with integrity. I would highly recommend them to anyone. Thanks again!
Joshua Brumfield
Apr 09, 2018
I recently had Daniel from Choice come out to do a spring service on my air conditioning unit on my townhouse. Daniel was friendly and incredibly helpful. He even offered to show me how to fix the items that needed to be repaired to save me some money! Daniel and his team at Choice are honest and act with integrity. I would highly recommend them to anyone. Thanks again!
Nena Luna
Nov 06, 2017
After dealing with literally 9 other companies and what felt like a never ending nightmare, Daniel came in and listened to the whole long story. Then he gave me our options and suggestions for how to handle different scenarios that might come up given our situation. I felt like, finally, someone was in our home who cared. Unlike others, he was never condescending, rude, or doubtful about what we went through (which has been kind of ridiculous).
He took his time and explained everything in easy to understand terms. He simply gave information and options and never tried to pressure me in any direction. And he earned my full faith and trust. Because of all we went through it would have been very easy for him to walk out of our house with a thousand dollar repair. But instead, he said we didn't need it at this time.
He gave me red flags to keep an eye out for and said to call him when we needed him. I couldn't have asked for a better experience. I would highly recommend this company to anyone.
He took his time and explained everything in easy to understand terms. He simply gave information and options and never tried to pressure me in any direction. And he earned my full faith and trust. Because of all we went through it would have been very easy for him to walk out of our house with a thousand dollar repair. But instead, he said we didn't need it at this time.
He gave me red flags to keep an eye out for and said to call him when we needed him. I couldn't have asked for a better experience. I would highly recommend this company to anyone.
Chandra Ahrens
Nov 06, 2017
Chuck Zaepfel
Jul 10, 2017
I have had Choice do everything at my personal home and both my rentals for years now. I trust them completely - even let them use a lockbox to come inside when no one is home. When repairs are needed, we have the discussion on replace vs repair and I get quality information to make an informed decision.
Fran Ferlazzo
Jul 07, 2017
Did you know that just changing your air filter monthly can help your AC and Heating system work more efficiently? Did you know it's the easiest thing you can do before calling a repairman is to change your filter? I didn't know that until I was educated by Danielle Reed from Choice AC and Heating. They want to make sure that you are educated about your system and their technicians are well equipped to do repairs, not just sell you another system. Great company and great owners.
Douglas Taylor
May 16, 2017
James
Sep 12, 2016
I'd like to take a moment to thank you, and everyone at Choice for the excellent service you provided me last week! From my first phone call to set an appointment, to Daniel's excellent repair of my A/C unit, thru to your follow-up, my experience has been top-notch! I plan on only using Choice for all my future A/C and heating needs in the future!
Jamie
Sep 12, 2016
Choice was the 2nd company we called. Next time they will be the FIRST! The first company we called said they checked everything and just added freon, said to call if the problem of no cool air happened again. When Choice came they found that everything hadn't been checked, for if they had, they would have told us about the badly corroded coils!
Mark Dalessandro
Aug 04, 2016
Jennifer Vassallo
Feb 25, 2015
I would just like to take the time and personally thank you for the excellent service Wayne and team were fabulous in fixing my mothers air. It was coming on to July 5th and it was another one of our HOT day! We really appreciate the thorough work they did in investigating the problem. Even though it was extremly frustrating to detect the reason. They were courteous, professional, and helpful.
When the job was complete we felt we were provided with great service and treated very fairly. It's so good to know, in this day and age, you can still get good quality service from a company that is also trustworthy. We are so impressed with Choice that we have already told many people about your service. Thank you again and have a great day!
When the job was complete we felt we were provided with great service and treated very fairly. It's so good to know, in this day and age, you can still get good quality service from a company that is also trustworthy. We are so impressed with Choice that we have already told many people about your service. Thank you again and have a great day!
Leah Corbett
Jul 24, 2014
Jennifer Vassallo
Jul 17, 2014