We provide our customers with the most efficient options to solve any of their plumbing needs. We are and will remain a personal company, devoting the attention our customers require. We guarantee our work for 1 year and maintain the highest level of integrity possible. Your satisfaction is our primary concern.
We intend to prove that customer service is still the most important part of a business model and we apply this principle when at work for each and every customer we have. Our integrity is unmatched by any competitor. Our company was founded in 2008, then redesigned in 2013. It has and will remain to be structured with the best interest of our customers at hand.
We intend to prove that customer service is still the most important part of a business model and we apply this principle when at work for each and every customer we have. Our integrity is unmatched by any competitor. Our company was founded in 2008, then redesigned in 2013. It has and will remain to be structured with the best interest of our customers at hand.
Services
Faucet Replacement
Report
New products from Moen, Delta and other manufacturers feature soft, modern styles and hold the WaterSense label. This indicates the faucet has met the EPA's guidelines for water-efficient products. These eco-friendly faucets incorporate a flow-optimized aerator, allowing the faucet to flow at a rate of 1.5 gallons per min (gpm), versus traditional aerators, which flow at 2.2 (gpm).
Heater Repair
Report
In most cases, the water heater can be repaired. The only time you should replace your water heater in Durham is when rust is evident or the tank is leaking. Most hot water problems can be resolved by replacing parts on the water heater. These repairs are generally between $80.00 & $160.00 in labor. The materials usually cost less than $20.00.
Tankless Water Heaters
Report
Tank-based heaters waste energy by keeping water hot at all times, even when not in use. These heaters also waste water when homeowners wait for shower or sink water to warm up. Tank-less water heaters, on the other hand, can heat up and deliver hot water directly to the fixture, exactly when you need it.
Toilet Replacement
Report
Clogged Drains
Report
Reviews (19)
Michelle Ritchie
Apr 16, 2021
Could not recommend this company more! We needed a hot water heater replaced as well as a leak fixed and the quote we received from Michael was the best we received by far. He was also extremely communicative and able to get our job done quickly. We definitely plan to work with him again in the future on any plumbing needs!
Danielle Ross
Mar 05, 2021
Michael is a pleasure to work with and performs quick, quality work. He diagnosed all three of my plumbing issues and was able to repair them soon thereafter. It is obvious that he cares a lot about his clients and the quality of service he provides them. The customer service is unparalleled. Services: Plumbing leak detection, Faucet installation, Water heater repair
Joshua Dutton-Reaver
Feb 19, 2021
These guys are amazing! We used them to install a tankless water heater. Michael is super responsive and answered every question I had (there were a lot of them, sorry) to help pick the solution that was best for our home. Within a week he was out to perform the install. The day of the install it was raining, but his team worked through the water and mud to install the unit and didn't leave until we had hot water again. I'll be using these guys again in the future.
Krystle Morales
Feb 11, 2021
Durham Plumbing Service did a great job! Suspected I had a leak and was able to get an appointment for the next day. Good news is there was no active leak but since he was already here, Michael replaced my garden tub faucet cartridge and installed a new bathroom faucet in less than an hour. Good price, great company, would call them again.
Victoria Lindsey
Feb 08, 2021
I waited a while to write this review to ensure that the toilets Michael and his assistant installed were functional. Needless to say, Michael went above and beyond for me. He has a brilliant mind and it is evident that he is very passionate about his work and customer satisfaction. I needed two toilets installed and a faucet. He showed me two quality toilets that he would recommend I choose from.
When I went with the more expensive toilet he did the job for less $$$. He would have charged me a little more if I had went with a cheaper toilet. Either way I would have been spending the same amount no matter which option I chose. I went with the more expensive toilet. Despite the fact that he would have made more if I would have chosen the cheaper toilet, he highly recommended for me to get the best quality one.
I value honesty and that is what Michael gave me. He also fixed a chandelier that was hanging to low and in my way (out of courtesy to me). I almost forgot, I had gotten some AC work done and was not confident in their work until Michael took a trip to my attic and assured me at no cost that it looked like they had done a great job. I trusted his advice and it saved me from calling the AC company back to work on the problem a fourth time. I will certainly save Michaels card in my book of "handy men". Thank you Michael!
When I went with the more expensive toilet he did the job for less $$$. He would have charged me a little more if I had went with a cheaper toilet. Either way I would have been spending the same amount no matter which option I chose. I went with the more expensive toilet. Despite the fact that he would have made more if I would have chosen the cheaper toilet, he highly recommended for me to get the best quality one.
I value honesty and that is what Michael gave me. He also fixed a chandelier that was hanging to low and in my way (out of courtesy to me). I almost forgot, I had gotten some AC work done and was not confident in their work until Michael took a trip to my attic and assured me at no cost that it looked like they had done a great job. I trusted his advice and it saved me from calling the AC company back to work on the problem a fourth time. I will certainly save Michaels card in my book of "handy men". Thank you Michael!
Corey Larson
Feb 05, 2021
Excellent service! Our garbage disposal hadn't been working well for several months and led to a leak under the sink. Andrew quickly identified and fixed the issue for a very fair price. No more leak and the garbage disposal works like new! They'll definitely be our first call if we need any plumbing work done in the future. Services: Plumbing leak detection, Garbage disposal repair
Carla Flanagan
May 29, 2020
Chrissy Hillman
May 22, 2020
We replaced several toilets and Michael did a great job assembling and installing them. He was polite, responsive and he quickly and professionally installed them. Additionally we called him a couple of weeks later for a shower faucet issue. He came over and quickly diagnosed the issue and replaced the Moen valve with a new one. When we have other plumbing work arise Michael will be the one we call, we highly recommend him.
Emily Turner
Dec 22, 2019
DPS was quick to respond and they were able to come out the same week to fix the problems I was having. Michael responded quickly to texts, was kind, sweet to my pup, and efficient. His prices are very fair and he always attempts to save you money where he can. I will definitely use him again and would recommend to others!
Elizabeth Branton
Dec 05, 2019
We had a great experience with Durham Plumbing services! Michael was communicative, helpful and took the time to fix our houses' plumbing issues and put the date and time in to give us honest recommendations on what he'd do if it was his house, and if he were in our shoes. We felt the price quote and cost was accurate for the amount of work involved. (Can't day the same about another quote we got from a different plumber.) Definitely will hire Michael and DPS again if something comes up!
Jamie Mclendon
Mar 01, 2017
My wife had gotten a recommendation for Mike off of our list serve so I gave him a call. It was on a Sunday evening, before New Year's and I assumed that he would get back to me in the morning. Instead, not only did he call me back promptly, he came over and fixed our problem that night so we could have hot water the next morning! Two weeks later, we had a pipe burst in our crawlspace.
Christine Houghton
Aug 29, 2016
Matthew Carter
Jun 27, 2016
Rolf Giegerich
Apr 14, 2016
Laura Waldron
Apr 03, 2016
A. Mor
Mar 28, 2016
Thomas Cole
Mar 28, 2016
Catherine Smith
Mar 23, 2016
Sarah Vroom
Oct 31, 2015
Michael did a great job helping us figure out how to get water to a once vacant lot for our urban farm. We had literally called half a dozen other plumbers and folks from the city who could not solve our problem and were feeling pretty bummed out about it. That's when we heard about Durham Plumbing Services from a friend.