Superior Plumbing & Gas

These guys are great. I call them all the time when I have either a problem or a planned upgrade, and I know they will be honest and do quality work. It's so nice to have an experienced plumber on standby when an emergency strikes. I'd recommend them to anyone with big or small projects. Just replaced all the copper pipes in the house and they made it painless.

Showed up on time. Did the work promptly. Replaced the pressure regulator valve on the outside of our home as our water pressure had gone way down over time. I will definitely use them again.

Our hot water heater went out back in November. At almost 37-weeks pregnant you can imagine this was the worst possible time for this to happen. However, Jeff turned our bad misfortune into a wonderful overall experience. He was at our home measuring for a replacement the same day, provided a quote the next, and installed the new system the following day.

From broken to brand new in 3 days! I can't recommend him and his team (Jim and his sons were awesome) enough. Professional, quality work, reasonable pricing and excellent customer service - all things I look for and appreciate when hiring a business to do work on my home. Thanks, Superior Plumbing! You have a customer for life!

Jeff with Superior Plumbing is not only trustworthy and prompt but also very knowledgeable and professional. I will most definitely be calling him again for any future plumbing needs. Services:Plumbing leak detection, Plumbing pipe repair

Very nice people! Jim and his son came out. They did an excellent job, got it all wrapped up easily and charged a very fair price! This the only company I will use from now on. I recommend them very highly!

Great job, pleasure to work with. We had several jobs over the last two years. They ran a new gas line for a kitchen range, serviced our gas tankless hot water heater, and serviced our gas fireplace. Each time they were friendly and hard working. I was especially impressed with the tankless hot water heater service as the weather was miserable during the appointment. They remained positive and took their time even though they were stuck working on a cold, rainy day.

Great services, awesome people made my experience Easy and problem free Services:Boiler installation, Pipe repair

Call to have washer hook up and shop sink installed. They came out did washer hook up only. Went to use the washer and it flooded the floor bc the drain was done wrong. Called them back and sent another plumber out and he said his coworker should of known better

These guys are great. We have used them multiple times but last week we had a large purchase with these folks. We had to purchase a new Hot water heater. We chose a Rinnai tankless 94ELin after reading multiple reviews and listening to the feedback from the Owner Jeff. He recommended going to tankless to replace our old 50 gallon traditional heater.

The job was well done and they cleaned up after the work was complete. I received a call the next day to make certain we were happy. Use Superior Plumbing and Gas you will be happy you did.

10 STARS! I just had a leak in my water heater unit last night. I was able to turn off my water and called around to see if any plumbing company can help me. They were quoting me an arm and a leg just to come out and see the problem. I was referred to Jim by a friend and within an hour he was at my house checking the problem for a low cost. He called to tell me the issue and let me know that one of his men will be out there shortly to fix the pipe.

My pipe was fixed immediately and at a low cost! Amazing customer service! They did a better job than the originals who set up the unit! I am more than satisfied and will definitely recommend him and this company to everyone. Thank you so much Jim for getting it done! :

Thanks for doing a great job with our plumbing. It was nice to have a professional that knew his work. We appreciate the great job.

Jeff and his crew have done work for me at home and office. They were always professional and timely. Price is always good or better than the rest.

Thank you so much for replacing our water heater! The new one is working well and I am sure it will last a long time! If we have any other plumbing issues, Superior Plumbing and Gas will be the only company I'll ever call. I wholeheartedly recommend Superior Plumbing and Gas as a very reliable and sound plumbing company to everyone!

So, last fall a water spot started to appear on my kitchen ceiling. Knowing that the water heater (which is fairly new) was up there, I called Superior to come out and take a look, 2 men showed up (can't remember names) but I think the plumber and possibly an apprentice.they went up into the attic and in about 3-5 minutes advised that my situation was being caused by my AC! Hmmmmm, I thought to myself - we had experienced this before when we had to replace the water heater, but I called an Ac company and got someone out there right away.

Within moments of being up in the attic he called to my husband to come up, and when he got up there pointed out to him clear as day the drip coming from my WATER HEATER! So, I called Superior back advising about the incompetence of the crew they sent earlier and that I expected someone out there before the end of business to rectify this issue. They did send out a supervisor that afternoon, who upon ascending up into the attic, clearly could not believe the incompetence of the crew that came out that morning, as he made the statement about the leaking water heater, "you can see that leak as plain as the nose on my face".

So he fixed it, we thanked him and he left. Imagine my surprise when the office called to collect $250 for services! Even if this were fixed from the first visit, it was a 5 minute fix, $250? I asked the women on the phone who is going to pay my bill for having to have the AC folks out due to your first crews incompetence? She said let me look into that and then I heard nothing.

Well the other day I got an invoice in the mail for $120, less a discount of $130, dated 6/10/16, stating PAST DUE! Huh, what.you never followed up with me for a visit in late Oct/early Nov sometime and you are dating it June! You are also stating past due when you never bothered to contact me again after "let me look into that"! Definitely not thinking even $120, is reasonable for a 5 min fix, that was handled incorrectly to begin with. Handling Customer Service everyday for a living, this cost should be drastically reduced or not even charged at all for all the stress it caused. I agree they did render service and I do owe then for that service, but more like $75.

We contacted Superior Plumbing & Gas and the response was outstanding. They arrived at my house promptly. The plumber was terrific, he found the issue immediately, was very honest, and he did not overcharge me. He was very professional, he even took his shoes off at the front door, he was great! My wife and I were extremely impressed with the company.

My hot water heater was going out and Jim and his crew came out and fixed it right away. Very good service and highly recommend!

Jim & his helper (sorry I don't remember his name) came out and snaked my kitchen pipes & cleared the blockage very quickly! They were very professional, yet also very personable & polite as well. They also saved me almost half over the nearest quote I received elsewhere! I would highly recommend them to anyone with plumbing problems. You will not be disappointed! Thanks again Jim!

Jim & his helper (sorry I don't remember his name) came out and snaked my kitchen pipes & cleared the blockage very quickly! They were very professional, yet also very personable & polite as well. They also saved me almost half over the nearest quote I received elsewhere!

Jeffs crew came out and fixed our toilets that were leaking. His guys were working in Sumter that day and drove to Irmo. They were cheerful, informative and fun to be around.

I needed some work down to a reverse flow valve in my yard. I have never had such an easy experience. I was able to get on the schedule quickly, get a quote and get the work done way faster than I expected.

Superior Plumbing and Gas is fantastic! They came out on Memorial Day weekend within an hour of my call. I had my in-laws in town and both of our toilets were backed up. They were easy to work with and fixed the problem quick. I would recommend this company everyone!