Rated 4.54 / 5 from 26 reviews
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Great Maintenance Company We are your leading single-family home improvement and multi-family complex specialist. We have over 20 years of experience in home repair and rental maintenance. We serve the greater Dayton area with pride, and do our part to make our region better one customer at a time. We are experts in the following skilled trades, repair, and installation of HVAC, electric, plumbing, interior and exterior painting (including power washing), and construction.
Business details
  • Year established: 2002
  • Employees: 1
Services
Construction
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We construct your project based on a thorough understanding of who you are, your lifestyle needs, and the project goals important to you, all while keeping the safety of your family in mind. An addition may be just what your home needs. Other than adding more room and adding value, your home's aesthetic design will be completely transformed without harming the character of your home.
Plumbing
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Our company can handle whole house plumbing inspections in your home. We tend to not think about our faucets or water heaters until there is an emergency. A lot of plumbing problems can be addressed by having an inspection done in your home every couple of years. We can inspect your water heater, faucets, shut-off valves, and toilets. Give us a call today.
Electric
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Our licensed, experienced electricians are ready to diagnose any electrical emergency, repair or improvement. We can assess your home's electrical wiring and provide you with a solution that is affordable and done right the first time. Neglecting electrical repairs or having an under-qualified electrician do the work can result in home electrical hazards, fires, and property damage.
HVAC
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We service all brands and types of HVAC systems, including oil, natural gas, LP gas, and electric for furnaces, boilers and heat pumps. Our staff of trained and insured technicians are ready any day to fix problems. Let us get your HVAC system running again at peak performance for a comfortable and more energy efficient home.
Reviews (26)
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Michelle
May 14, 2022
Ben was very friendly and knowledgeable about my water softener repair. Highly recommend. I will call him the next time I need service. Service:Plumbing fixture installation
Healthy U.
May 13, 2022
I used this company to install and remove old appliances: dishwasher, washer, and dryer. Cheaper than what I would have paid where I purchased them. I also have more confidence in the job done. They much improved a dryer vent issue that I've lived with since the last poorly done installation years ago. They were friendly, polite, and professional. They did a great job cleaning up after their work. I will be using them again in the future.
Kim Wyatt
May 09, 2022
Ben and his team were fantastic. Very friendly and professional. The work was done in a super timely manner. I would recommend them to anyone looking to do home improvements. Service:General construction
Caroline Dickey
May 07, 2022
I arranged three different appointments for a representative to come assess an issue in the kitchen and no one came every time. Didn't even call to let me know they weren't able to come. I had to call them.
Madeleine Avirov
Apr 26, 2022
Ben Thompson consulted with me about 11 mostly repair jobs I needed to have done in my home. He was thorough and knowledgeable and kind and sensitive to the fact that I was on a budget. Don and Jeremy, both skilled tradesmen, did all the work in one day-it involved plumbing, electrical, painting, and more-and I'm very happy with the results. I highly recommend Ben and Great Maintenance.
Leonard Fowler
Apr 10, 2022
GMC, is a standup company. I give them 5 stars, this rating is based on being through, concerned with quality production of job and very professional. The gentleman that executed this job is top notch, Thanks so much
Jacob Dahlke
Apr 07, 2022
Great Maintenance Company was incredibly quick to respond to my call. After accepting their estimate for the work, they arrived the following morning to complete the work - an incredibly quick turnaround! The work was done quickly and the workers were very professional and did a great job. I will definitely be using Great Maintenance Company for any future work!
Marco Brown
Mar 26, 2022
We had an exterior door on our residence that we had questions about and Ben came out to take a look at it. He was very cordial, knowledgeable, and professional. I was impressed and will keep this company in mind for any future repairs. Service:Home maintenance & repairs
Hardie Davidson
Jan 25, 2022
I really dislike having to leave a bad review. I try to support local and family run businesses but I have to warn you to work with this company at your own risk. I had them do a small job and was satisfied. When I hired them for a second job, they did not come when promised and scheduling was difficult. Several calls to coordinate and the work. was actually done when I was out of town.

I paid the final payment but found that a small but important area was missed. I had to call several times to get a response and then when I did, we had 4 missed/rescheduled/missed appointments. Several months later, I am still trying to get them to come back out to fix it. I requested 10% back so.
Sharon Marra
Jan 03, 2022
I had a terrible experience previously with a former company so |I was pleasantly surprised at how wonderful this company is. The owner was very patient, informed me of my options and his workers did an amazing job. I highly recommend this company Services:Install flooring, Repair toilet
Sarah Wallman
Dec 15, 2021
Great Maintenance helped us put our washer and dryer on pedestals and fix our glass top table that had separated from the base. Not only were they on time, but they were friendly and professional. They took the time to do the job correctly and used finesse with the glass top and placed the appliances on the pedestals in a tight area without causing damage. Definitely impressed and would use again!
Chad Lennon
Nov 24, 2021
I called them to schedule an appointment to inspect some issues I had at two rental apartments. I spoke to Brittany and provided the information to her. She was to call the tenants to schedule an appointment. Two weeks went by and the tenants never heard from them. I called again and spoke to Brittany once again. She didn't have any of the information I gave her two weeks previously.

I gave it to her again. Two days later one of my tenants contacted me and said he spoke with a Brittany and set up and appointment. The appointment day came and went. The technician never showed up, never called, nothing. Very unprofessional.
Ryan Matthew
Oct 16, 2021
Work was done quickly and well. Price was very fair. Everyone I worked with was pleasant and helpful. I will definitely use this company again. Service:General repairs
Balanced Perceptions Llc
Oct 05, 2021
I have never had good experiences with contractors or handy man services. But that all changed with Great Maintenance company. I had a varied list of items that needed repaired as I am in the process of selling my home. He did work all the way from simple screen repairs and window caulking all the way up to HVAC maintenance/repairs and leveling a small deck/stoop.

The owner was quick to respond to my communications. He showed up for the estimate and the scheduled start date completing all repairs in a timely manner. I will certainly use this business again when the need arises!
Leslie Bonner
Sep 18, 2021
Ben was great with communication and did exactly what they said they would do. Showed up on time, did very professional electric work, and cleaned up after themselves. Very polite and courteous workers throughout. Highly recommend. We will be using this company again in the future.
Dennis Clark
Sep 11, 2021
Excellent service! Got a reasonable estimate on Tuesday, they came back on Thursday and did all the work we had discussed! Thanks to Ben and Mark for their professionalism and skill! Highly recommend this company!
E. Harris
Aug 25, 2021
Chuck and Hunter arrived at the scheduled time at 12:30. They were professional and courteous. The job was an AC install window unit. They made recommendations that in the long run saved me money off of the original estimate as well as not compromising the secure fit or placement of the unit. The owner Ben came out also and he gave me estimates for other jobs that I asked for around the home. Was very pleased and overall a very good company.
Celeste Autrey
Jul 16, 2021
My experience with Ben at The Great Maintenace Company exceeded my expectations. He screened in my porch and I couldn't be more pleased with the professional results. His employees worked on my project rain or shine and never once asked to use my facilities. I appreciate that. I plan to get a few more projects completed with this company. I definitely recommend the The Great Maintenance Company. C. Autrey
Carol Martin
Jun 02, 2021
Great Maintenance arrived at my son's house on time and installed their basement bathroom. The Owner, Ben and his employees were extremely professional and did an excellent job. They were able to finish before my son and daughter-in-law came home from work so I could surprise them with their new finished bath. I couldn't have asked for a better company to do this job. I will recommend them to anyone.
Eric B.
Mar 28, 2019
I've called Ben for many things around the house to fix and improve. No matter the size (or cost) of the project, he always does a great job. He is often very busy and will occasionally have to reschedule. He has always been highly communicative though when any delays arise.
Donald P.
May 19, 2017
Second time we've used Great Maintenance Co., Cannot say enough about their professionalism, knowledge and friendly personality. They arrive on time, do great work, and all for an affordable and competitively price.. Great people to work with and would highly recommend them to my friends. We will definitely use their services again when the time comes...without hesitation. Thanks Ben!
Judith Jackson
Dec 01, 2015
Both Ben and his partner were true pros who did an excellent job in a minimum amount of time. I also very much appreciate the guys working me in to fix a pouring (not leaking) faucet that could have cost me tons of cash.
Randy Caudillo
Aug 13, 2015
I'm Working with Thermalrite on a Project at a High Profile Job for a Military Installation. Ben with Great Maintenance is taking on a tough challenge with great enthusasm and his company is a yes we want to help you with your maintenance needs attitude.
Michael Logan
Jul 16, 2015
Ben just finished up a few maintenance items for my home. He is awesome to work with. very reasonable estimates. Did only the work that needed to be done, did it well and did it fast. If you have a long' honey do' list and want to knock it down, hire Ben.
Scot Rife
May 21, 2015
The name says it all! Ben Thompson has been handling the maintenance for my rental properties and the properties of several of my clients. He is fast, responsive, and cost is very reasonable. I have had positive feedback from tenants about how nice and professional he is.
Big Bad Bounce
Aug 01, 2014
Thanks to Great Maintenance Co. and Ben, we received a very professional job and a quick response on a hole in our ceiling in Big Bad Bounce at Scene75. I feel the quality of work was first rate and the price was fair.