Barker Heating & Air Conditioning

I did not actually use Barker but they still gained me as a loyal customer. After calling around to several HVAC companies for my frozen AC during the Heatwave, I finally reached Barker who helped me over the phone with some useful tips to help me until they COULD get to me (which was asap when someone was in my area). Next week was the soonest for any other company, understandably so!

I did explain to the dispatcher that I was pretty worried about my dogs and They put me on a service call list for someone to get there as soon as possible. They called me three hours later but I was at work:(! I just appreciate their willingness and making me priority in a stressful situation. Thank you!

The receptionist who took the call was super polite and professional. The technician Joe came out and was also extremely polite and professional, educated me on what was wrong and offered a solution. It was clear he was very knowledgeable and he was in and out within under an hour. Overall a wonderful experience, I'm happy to support a local company who supports me and will be calling Barker Heating and Air for my next service need.

Amazing service! They were able to get a technician out quickly and ultimately replace our unit very quickly, in time for a big event. Thank you!

Very customer oriented. The technician listed to what I needed and explained the process for what I wanted done.

I recently finished a whole-house renovation of a 100-year-old house and needed two new furnaces installed. Matt and his team walked me through what needed to be done, showed up on time, and cleaned up as if they were never there. They even handled the rebates with CenterPoint Energy. They made a big job easy. Services:Install thermostat, Install heating system

We have a 120 year old Victorian home that we converted from an upstairs/downstairs duplex to single family and needed to add A/C to the upstairs this past spring. We had quotes from several contractors in town that were all very high because of our "old house with unusual needs". Barker came out, did a thorough inspection and told us we didn't need many of the extras the others were including in their quote.

And that the size of the system they were recommending was larger than we needed. We decided to go with Barker, and we are so glad we did. The new A/C system kept our upstairs nice and cool all summer without blowing up our utility bills. And the total was about 40% less than the other quotes we received. We couldn't be happier. I would highly recommend them.

First time ever for cleaning air ducts and they were very professional and were respectful of my property. They explained what they were going to do and I was very pleased with their service. Services:Cleaning, Clean ducts & vents

Great and honest company! After being ripped off from another local company, it was nice to find a company who explained everything and all my options.

A breath of fresh air! My sequence of events with Logan Service to fix or replace the air conditioning at my residents: 7/20/2021: Called to make Appt. 7/21: Ryan Johnson came and assessed my needs, explained everything and gave me a quote. (Not the cheapest) 7/23. Clay Nippert and Eli Archer installed my new a/c! NO service charge! (I paid almost $200 in service charges with two other companies), Everyone was on time, pleasant, looked professional and was on time and no BS! Kudos to all starting with the friendly lady that took my initial call! Thank you Logan Service! Reece McNulty

Was having issues with a new thermostat. He was very knowledgeable and was able to fix the problems with the previous wiring job.

All I can say is that Barker has a customer for life. from my first encounter for diagnosis to sales and finally system install, I am impressed by the customer service, professionalism and their core values to ensure customer satisfaction. Well done Barker. If you are looking for a company who is honest and provides quality service, look no further than Barker heating and air.

I called to have someone come out to look at my air unit cause I wanted it replaced and talked to a lady and she said someone would call me ASAP that was 2 weeks ago and still no phone call.

All I can say is wow! I highly recommend for heating and air. They're employees are extremely friendly, trustworthy and they go way above and beyond. If you have any doubts or questions about this review or the service they provided, I will gladly answer and even show pictures of their work. You won't be disappointed hiring them!

Joe was extremely courteous, professional and knowledgeable. I'm a small business owner responsible for the HVAC for my office, and its something I don't know much about. As you can imagine, when there is a problem with your office HVAC in the middle of winter, that can be a big deal. Joe came out, answered every single question in a way I could understand, explained my options and was fast an efficient. Very happy to do business with this company now and in the future!

What an awesome Company! Ethical, Trustworthy, Knowledgeable, Professional and Customer-Centric. Put this Company on your speed dial!

Barker Heating and Air conditioning does "Whatever It Takes" and you can trust their complete line of Bryant products! They are the BEST

I love this amazing company. They are always prompt, knowledgeable and professional, plus they are truly a loyal community supporter!

Great technicians. Very professional and knowledgeable. Reasonably priced, they have never tacked on surcharges to my bill.

We had a great experience with Barker! We called this morning because our furnace wasn't staying on - just kicking off or blowing cold air. Our technician (Ray) was out to our home in about 3 hours. He was friendly, knowledgeable, and very efficient. We had heat again in under an hour! I also appreciated the emailed work order, and option to pay online. We will definitely give you guys a call for any future needs.

Recently had a complete HVAC system installed by Barker. They were wonderful. From Sales to Service everyone we worked with was top notch. Took care to be extremely respectful in our house, wearing booties and using a shop vac as they drilled. I would highly recommend Barker to anyone needing HVAC services.

It was so refreshing to deal with a company that really treats us like their customer. How crazy is that?! Barker Heating and Air personnel from the top on down truly believe the customer is first in all they do. Everyone was punctual, knowledgeable, professional, friendly and HONEST. Follow-up is just how they roll. Yes, we are recommending one of our daughters get them to check out their HVAC systems. We recommend them to anyone! Thank you Barker!

Barker Heating and Air sent us either an incredibly incompetent HVAC technician, or tried to scam us, maybe both. I called Barker in the fall of 2018 to figure out why my furnace wouldn't run for more than 5 minutes without shutting off and requiring a full reset, the tech they sent first decided to replace a shutoff switch, a cheap part reasonably simple to replace.

After that didn't work he decided the main board needed replaced, a repair costing over 500 dollars. When that also didn't work he decided our furnace was simply "too big for the house" and that we didn't have the required airflow for the unit to effectively heat the home without overheating. They did however offer to take the price of the repairs done so far off the cost of the new unit.

That was when we got suspicious and got a second opinion. The real cause of the issue turned out to be a clogged exhaust duct. Fast forward to now, Spring 2019, and our AC unit wont run. Turns out the new main board that Barker had installed was installed without connecting the wire from the fan motor to the relay for the cooling circuit. It seems they had hoped we would call them back in the spring for another round of amazing service. Luckily I spotted the discrepancy without the need of another costly service call. Bottom Line: Avoid at all cost! *They did refund us *most* of the cost of the original service call when the exhaust issue was discovered*

Outstanding customer service provided by Ray. His proactive approach to my heating and air system is appreciated and takes Barker into the excellent category. Ray's work ethic is above and beyond; he truly does what it takes to do an excellent job for the customer. Well done and thank you.

Barker replaced a 60 year old furnace and A/C for our house. The salesperson spent a lot of time to design the system to match the load needs of our house. This custom approach ensures that system we got is right for our house.

Cheaper than the rest and had a great tech that came out. Very knowledgeable and helpful. Identified the problem (after I misidentified it) and had me cooler in short order.