Donner Plumbing & Heating

Furnace went out on a Sunday and I have an elderly father living with me so I can't let house go cold for too long. Monday a.m. I call Donner and Neill has Joseph out by 930am and the Furnace is repaired and running before noon. The receptionist, Neill, and Joseph all very professional. The repairs are warrantied. Didn't research how competitive their rates are but it didn't matter because time was of the essence and it was a very good experience. Will likely use them again.

John and Justin worked very hard to fix and ultimately replace our split system! They did an awesome job! Neil worked hard to have the main unit replaced under warranty and succeeded! I highly recommend Donner Plumbing and Heating! Services: Heating system maintenance, Installation, Repair HVAC, Outdoor plumbing system repair

This is the third time using Donner. The personalities of the plumbers are hit or miss, but their work has always been outstanding. At the end of the day, you get solid work. More importantly, their management is outstanding. I really wish I could give a 6th star here. Any issue we've had, we've been able to speak with Neil and he fixes on the spot. Like I said, 3 times using them, will definitely have a 4th!

Donner Plumbing is a great service! They've been out to our house for several different jobs. The entire team is incredibly nice, friendly, and patient (because we don't know jack about plumbing). A shout out to Neil, who schedules the jobs, and he has been super helpful in getting help for us as quickly as possible. Joseph and Tristan recently replaced our evaporative cooler (which was a complicated job) and were extremely kind to my mom. They worked for hours in this terrible heat and never gave up. She is now lounging around in blissful, cooling air. Call Donner if you have a plumbing issue.

I recently had to have some work done to our condo in order to get it sold; I called Donner Plumbing and they had someone out there the very next day to look at it. Eric Lujan-Alvidrez was very professional and his work was amazing! I would recommend them to get the job done prompt and right!

I waited four days for another plumber to show up. Called Donner Plumbing at 7:00 Monday morning and a heating specialist and assistant were at my house by 9:30 a.m. Long story short. my boiler needed to be replaced. Damian, the service Plumber, was excellent. He and Ricardo, his assistant kept the area clean and were very conscientious, considerate, and respectful. His work was excellent and I plan to use this company for all my heating and plumbing needs.

I have employed Donner Plumbing for projects both large and small around my house for about ten years now. While I have generally been very pleased with their service, I will not be calling them out again after today. It took a plumber (Damien) and an apprentice (Ricardo) three and a half hours to clear two partially blocked drains, winterize my swamp cooler, and turn on my furnace, which added up to a charge of over $600!

As I explained to the service manager, at these rates Donner is pricing me out of the market for their services. I can only describe this charge as rapacious. Neither of these plumbers had been to my residence previously, and I don't plan on giving them the opportunity to overcharge me again! I am waiting to hear back from the service manager, who promised -- at least -- an explanation for the exorbitant charge. Very disappointed to find I can no longer rely on my favorite plumbing company.

I could not let the details of this go undocumented. It was mid-July in the middle of one of the hottest months in Albuquerque's history. My wife, Rita, was concerned with the behavior of one of our two air conditioner units and called Donner to check it out. Over the next week, there was a comedy of errors worthy of Shakespeare.

Donner Plumbing is an established family owned business that cares about your needs, is honest and fair. I have had the pleasure of doing business with them for my rental properties and my own home. They are quick to respond, the staff is knowledgeable, they are courteous, and fairly priced for the excellent service they provide. Even when a mistake occurs, as it might from time to time, since they are human, they are quick to make it right.

They take responsibility and pride in doing their jobs the right way, and I appreciate their approach and dedication. I highly recommend Donner Plumbing and Heating. Doing Albuquerque right for decades!

We have had a relationship with your company for the last 15+ years and have enjoyed the professionalism, responsibility and responsiveness of your entire staff. All GC/Sub relationships have ups and downs and your firm has always soldiered on in situations that were not always your creation.

I called 10 or more plumbers to fix an emergency water main leak in front of my home. None could come out the same day. Donner Plumbing sent someone out within the hour. They quickly found & fixed the problem. The next day they filled the hole with fresh dirt, hauled away the mud and you would never have known there was a problem. The rocks were restored.

Donner is an outstanding contractor, and I have been fortunate to work with them for the past 12 years. Donner Plumbing (staff) are highly professional, great communicators and committed to a superior quality of craftsmanship.

It has been a pleasure to do business with the whole staff of Donner Plumbing. From the beginning of scheduling with (the service manager) to the plumber who comes on site. They are always professional and on time. Donner is there for us with my emergencies to new projects in the works.

Hope you come to get a massage at Cottonwood Mall and Coronado Center after work, because I vote you, thank you.

I've tried different plumbers in Albuquerque in the last 13 years and these guys are the ones I've come to trust over the years. Our drain for our washing machine is over 70 feet and it can get clogged with roots. These guys have done excellent work in removing the roots and keeping the area clean. Their pricing was totally fair, they were on time, tidy, and they finished rather quickly. Excellent service from start to finish.

I've tried different plumbers in Albuquerque in the last 13 years and these guys are the ones I've come to trust over the years. Our drain for our washing machine is over 70 feet and it can get clogged with roots.