Hi, my name is Neil King and I'm the owner of Royal Carpet and Tile Cleaning. I realize there are many options to choose from in this industry, and when you look for a carpet or tile cleaner you will find many different promises being made at different price points from many companies. There are a few things that make Royal stand out from the crowd.
We are an owner operated business-- no employees with little vested interest in your satisfaction. Since we are owner operated, we are able to invest in top of the line equipment that other companies cannot invest in due to the risk of it being damaged by employees.
We are an owner operated business-- no employees with little vested interest in your satisfaction. Since we are owner operated, we are able to invest in top of the line equipment that other companies cannot invest in due to the risk of it being damaged by employees.
Business details
- Year established: 2011
Services
Upholstery
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Tile & Grout
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Tile provides a clean and refined look to the interior of your home, but maintaining that clean look is a challenge. Because of grout's porous composition and usually light coloring, it is prone to staining. Our tile & grout cleaning system uses the power of high pressure and high heat to blast the dirt out of your tile and grout.
Area Rug
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With an on-site cleaning, we'll clean your area rugs at your home with a similar method as wall-to-wall carpet. We'll use the truck-mounted hot-water extraction method along with the appropriate cleaning agents for your rug type. We deeply clean both the front and back of the rug. We offer deodorizer and protectant treatments as well.
Commercial
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The cleanliness of your business is integral to the customer or client experience. Carpet, tile and upholstery are the most important areas to clean. Commercial carpet is susceptible to problems that are different than residential, for instance, asphalt residue (a commonly overlooked problem with commercial carpet).
Carpet
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Reviews (22)
Mikeal Robinson
Nov 19, 2018
Henry Lugo
Jun 10, 2018
Don
Mar 16, 2018
Darin Rasberry
Jan 03, 2018
We recently hired Neil and company to clean our Travertine Stone floors. I had tried to clean the floors and the grout multiple times but just could never get all the haze off the floors. After Neil performed a professional cleaning, the floors look great. No more haze and we are very happy with the results. Fast, effective floor cleaning service, is just what we needed! Good job guys!
Whitney
Dec 02, 2017
Deborah
Oct 06, 2017
Bobi
Jul 17, 2017
Lainey Jameson
Jan 30, 2017
I just had my sofa and chair cleaned by Fernando. He did an excellent job and left me satisfied with the work done! From the timing of arrival, to the hard work he put in in removing the dirt and hair from my animals I had back home. I'm in college, and the pieces of furniture I got are all hand-me-downs (totally not complaining) but just needed to be cleaned up a bit. I highly recommend Royal Carpet Cleaning to anyone who needs upholstery cleaning, tile work, grout staining, etc. done in their home! You will not be disappointed. :)
Audrianna Wagner
Dec 14, 2016
Called on a Saturday, they sent out Fernando that afternoon /evening. Fernando recommended that carpet replacement was a better option. He was upfront and honest and didn't try to scam extra money performing a cleaning that might not work. We will definitely be using Royal Carpet Cleaning in the future with the new carpet in our rental home!
Russ O.
Nov 03, 2016
Fernando did an outstanding job! He was extremely professional! I will most definitely be recommending this company to friends and family. Fernando went above and beyond which isn't something you get from companies these days. Its very comforting knowing that there are companies like this willing to take care of their customers! I am extremely satisfied with their service. Thank you Royal Carpet Cleaning! And HAPPY HOLIDAYS!
Rachael Nilson
Jul 12, 2016
Joclin Nicasio
Jun 13, 2016
Greg Rushing
Jun 11, 2016
Kenneth Martinez
Apr 03, 2016
We have been a faithful customer of Neil's for FIVE years now, for good reason. He is on time every time and when he gets to our home is does a fantastic job! He has cleaned our carpets, couches, tile and even our tiled kitchen counter tops. Each time he is meticulous about his work and takes a lot of pride in what he does. We will never use another carpet cleaning company as long as we are in Albuquerque. Neil is hands down the best!
Tamara
Jan 16, 2016
Greg Payne
Jan 20, 2015
Great work and GREAT service! Our new puppy made a mess in our house and we were hoping for (but not necessarily expecting) same day service. Royal Carpet came out within an hour of my initial phone call and took care of business. Bernadette and Neil were phenomenal. I cannot recommend them highly enough!
Nick John
Nov 21, 2014
William Brizzee
Nov 16, 2014
Neil and his crew provide fantastic service. They stuck to their estimates, they showed up when they said they would, called to confirm that everything looked great, and were an all around joy to work with. They cleaned all of the light colored grout, and all of the carpet at the home I had lived in for four years, and it all looks brand new. Highly recommended!
Don Walton Jr
Jun 05, 2014
David D.
Mar 07, 2014
Let me start off by stating I have not reviewed a company online before but I was so impressed with the level of service, I could not let this go unnoticed without an outstanding review! Neil really saved the day and performed the best carpet cleaning with the utmost in professionalism! Neil's company is a lucky find! I called Neil after my old carpet cleaning company, after ten years, merged with another local company in the Albuquerque area and sent two individuals (looked like criminals casing my house) to clean my carpet, they wanted sell me services that they could perform that I did not want or need and attempted to double the price!
I asked they call the owner, and after ten years we parted ways. I am glad we parted ways as it opened the door to a level of service with Royal Carpet Cleaning that is seldom seen in today's world. Neil called ahead, showed on time, explained the process, no bait and switch, and cleaned the carpet better than I have had any carpets ever cleaned before!
The pricing was upfront, same as on the website. Next time I will try the tile cleaning as I was so impressed with how he cleaned the carpet with, pre-treatment, agitation, and steam extraction. I was so impressed, I asked for some of his cards so I could pass them on to friends, family and co-workers. Neil even followed through with a thank you card to me for the "privilege of cleaning" my home! Royal Carpet Cleaning and Neil King, exemplify an excellent service company and I will not only recommend his service, but I hope to have a long term relationship with the company as I would trust no others. Thank You Neil and best wishes.
I asked they call the owner, and after ten years we parted ways. I am glad we parted ways as it opened the door to a level of service with Royal Carpet Cleaning that is seldom seen in today's world. Neil called ahead, showed on time, explained the process, no bait and switch, and cleaned the carpet better than I have had any carpets ever cleaned before!
The pricing was upfront, same as on the website. Next time I will try the tile cleaning as I was so impressed with how he cleaned the carpet with, pre-treatment, agitation, and steam extraction. I was so impressed, I asked for some of his cards so I could pass them on to friends, family and co-workers. Neil even followed through with a thank you card to me for the "privilege of cleaning" my home! Royal Carpet Cleaning and Neil King, exemplify an excellent service company and I will not only recommend his service, but I hope to have a long term relationship with the company as I would trust no others. Thank You Neil and best wishes.
Morgan Sheridan
Jan 02, 2014
Our carpet was, frankly, a disaster due to our cats and it needed a major cleaning intervention. Neil arrived promptly for our scheduled appointment and was ready to get to work. An hour and a half later, the carpet is clean and looks almost new again. I am so pleased with his workmanship and the four step cleaning process he developed to achieve cleaning results that have me totally delighted. I'm also delighted with his reasonable pricing. I'd recommend him to all my friends!
Randy O'Canna
Jan 24, 2013
Just moved into an older model house with carpet that looked as if it hadn't been cleaned in years. I heard good things about Royal, so decided to give them a call. So glad I did! I truly was astounded at the job Neil did as he somehow made the old carpet look like it was brand new again. Couldn't be happier with the result as well as the customer service that Neil provided. The next time I need a floor cleaned I definitely know who I'm going to call!