In business since 2010, 2nd Chance Water Restoration has become the leading authority on issues related to water, fire, and mold damage in the greater Chicago area. Our team of professional service providers offers a complete range of restoration services, from water extraction and drying, mold removal, fire restoration and storm damage repair, as well as structural restoration, all designed to return your property its pre-loss condition as soon as possible.

We offer same day emergency service, allowing us to be onsite within an hour of your call, no matter what time of day (or night), and all work is backed by the industry's most comprehensive guarantee.

Business details

Year established: 2010

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Basement Cleanup

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Flooded basement cleanup in Chicago is the number one focus of 2nd Chance Water Restoration and it's cleanup crews. We have dried out thousands of homes and businesses in Chicago! We have experience at water removal beyond counting! Not only do we have more experience than just about any other water damage restoration companies in Chicago but our track record is unmatched!

Water Removal

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The water extraction process removes the majority of water from your home or property. By performing an intensive water removal, 2nd Chance Water Restoration will help decrease the drying time and help to avoid mold and secondary water damage.

Water Damage

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The power of water has to be seen to be believed, and we're not just talking about major flooding here. It doesn't take a lot of water to inflict a lot of damage, and most water problems are the result of smaller leaks that simply go unnoticed over an extended period of time.

Mold Remediation

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Water damage is the first of a one-two punch that is to be delivered to your property. The second punch comes in the form of mold and mildew, which are the most common byproducts of any water issue, and by far the most difficult to control, remove, and remediate.

Fire Restoration

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If anything rivals water when it comes to destructive power, it is fire. Fires can ravage a home in a matter of minutes, and smoke can cause damage in areas of the home far removed from the actual blaze.

Anahita Shaeri

Jun 11, 2022

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Prompt, professional and honest service. Would 100% use again and reccomend to friends and family. A refreshing change after being given the run around by other companies. Services: Mold inspection, Sewage cleanup, Mold mitigation, Water removal

Jeanette Frazier

Jun 04, 2022

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Receive very good service from the guys working in my home they were polite, Rodrigo and Gonzo, Noah and well knowledgeable. Patrick communicate with about everything would be done. Job well done Services: Sewage cleanup, Water damage-related cleanup & repair, Water removal

W. Tristan Partridge

Apr 09, 2022

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Amazing company run by amazing people - Pat came out first thing the next morning when we got hit by the recent flooding in Chicago. He was knowledgeable, friendly, organized overall extremely helpful; my wife and I are new homeowners and Pat walked us through the process completely, including how to work with insurance, save money, and what kind of preventative measures we can take.

His team was at our house later that morning and got to work immediately- with water damage, time is of the essence and these guys understand that. His crew is equally professional, knowledgeable and friendly as Pat is. I would whole-heartedly recommend using 2nd Chance Water Restoration if you ever have issues with flooding or water damage.

Nathan T.

Apr 05, 2022

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Our pipes busted under our kitchen sink and caused considerable water damage and mold. These guys were out here immediately, and provided a fast, professional remediation. Everything was explained in detail - no surprises. 6/5 I recommend to everyone.

Jordan Gray

Mar 05, 2022

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Worked at this company for a few months. Never recieved proper training. Compensation was never equal to the amount of time and labor put in to complete the project. For the type of work this company is doing and the price, Go with a company who has the right equipment and training.

Jessica Moore

Mar 05, 2022

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Everyone that we've talked to was really nice, answered questions and helped us along the way. All the crew members that have come out, again really nice, very respectful and the work is amazing. Service: Water damage-related cleanup & repair

M. B.

Feb 27, 2022

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The reviews were good but I don't understand why. From the initial phone call to the person coming out. bad customer service. Not personable at all. The guy who came did not introduce himself, limited questions, just blah. Would not recommend. Does not deserve one star.

May Shamseldin

Feb 22, 2022

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I worked with Alex Chevez when I have a real water damage in my house and that's was Sunday night when I came back home from vacation. I highly recommend him and his company second chance water restoration. He cared so much about the house and strived to provide an excellent customer service. He was very professional and easy to work with. I felt like i was dealing with family member. he helped me to cam down and start the job immediately. he also help me negotiate the situation with the insurance which help me to get covered 100%

Joel Cohen

Nov 18, 2021

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Jesus and his team at 2nd Chance were able to come the same day after our water tank leaked in our basement. They were very professional and approached the job in a thoughtful way: starting with damage closest to the tank and then working their way out from the tank. They set up fans and dehumidifiers and we were dry after the weekend. They answered all our questions and showed us where the damage was and made solid recommendations for further testing before we refinish the flooring and walls on the basement. We would use them again and recommend them to anyone with water damage like ours. They have a good work ethic and keep you informed about what they are doing.

Josh Rich

Oct 29, 2021

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UPDATED: 10/23/21 I used them to remove some drywall and insulation after water damage in my basement. They removed everything that they THOUGHT was the problem (leaky foundation) and left. A few days later, the REAL problem showed itself again (leaky pipes above the area they removed) but when asked to return to continue the remediation, they said they would be back. 6 months later. while we sit with wet drywall and insulation. VERY VERY EXPENSIVE WITH NO SOLUTION.

I now have to hire ANOTHER contractor to come in and finish the job. EDIT: After some conversations with their manager, they were able to give us a partial refund. He was very responsive to our texts and calls after our initial call.

Cindy Shelton

Oct 20, 2021

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Soooo glad I found these guys online after getting jagged around by another contractor. Top notch service and I am very pleased with the restoration work that was done following some bad ice dam damage. Do not hesitate to contact them. Thank you Brian and Ruslan! Services: Flooring, Painting, Water damage cleanup, Remodelling

Douglas Giroux

Jul 30, 2021

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I had a water heater blow out causing water damage throughout my lower level. I'm glad that I called 2nd chance. They were out to my house in a half an hour and got the work done fast, which saved me damage and money. I hope your home never floods, but I know who to call if it does. Service: Water damage cleanup

Ed Carpenter

Jul 02, 2021

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Pat and his crew bailed me out of a nightmare. Can't thank them enough. Servpro said they'd be out in two days. They called me ten days later asking if I still needed service. Go with Second Chance!

Dorian Tapia

Jun 25, 2021

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Hands down best in the business. Services: Mould removal, Sewage cleanup

Letora L. James

Oct 15, 2020

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This company is definitely top notched. they were hand & hand with me through my entire rebuild of my kitchen. Any questions I had Brian had the answers and his workers that did the actual rebuild were phenomenal. I definitely would recommend them and work with these guys in the future Services: Painting, Water damage cleanup, Remodelling

Andrew Johnson

Oct 07, 2020

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My wife and I had water damage and mold in our master bathroom and called multiple companies for estimates as the process was new to us. We had a very difficult time with our homeowner's insurance but Brian gladly answered any questions we had and was transparent about pricing, timelines, and options. Ruslan and the rebuild team were fantastic as well, highly recommend 2nd Chance!

Paul Robinson

Jun 23, 2020

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I experienced a pipe leak that flooded my finished basement. Patrick responded immediately and sent a great plumber to repair pipe and waited on site and started the drying process immediately. Very professional and quick response and he had everything dried out in 3 days. He worked directly with my insurance carrier USAA and accepted what they paid. Highly recommend.

Jake Paul

May 20, 2020

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Profesional Service, Jesus And Chris, Where Very Respectful And Clean Working In My Home. They Made Sure I Understood What Was Going On Very Trustworthy People. If This Happened Again I Would Recommend Them For The Job Services: Water damage cleanup, Sewage cleanup

Andrea Martin

Oct 13, 2016

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Great company! Researched many water restoration companies and they came out on top for me. Very professional, experienced, new what they were doing, and work hard until the job was completed to our satisfaction.

Susan Griffin

Sep 17, 2016

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Best contractors I have every worked with! Very experienced and honest. They will not leave until the job is done and your place is dry with no up charge. Best pricing compared to anyone and the level of service is outstanding.

Melody Diener

Jan 03, 2016

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When my Dad's basement flooded, these guys were on site immediately. They got the job done fast, for a reasonable price and were so professional, compassionate and kind. They have my business for life and they come with my highest recommendation.

Brad Paige

Nov 14, 2015

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I highly recommend this company if you flood. I flooded late night and was stressed out calling around trying to find someone in a pinch. They responded quickly and did a wonderful Job following up and helping with my insurance company.

Norine Dixon King

Oct 29, 2015

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I recommended them to a friend and they did a fantastic job! It was a holiday and the response time was great! My friend was thrilled to have her flooded basement cleaned on and dried out! I would highly recommend their service!