Rated 4.77 / 5 from 13 reviews
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ServiceMaster ServiceMaster by F.E.S. is a locally owned and operated franchise serving Marion and surrounding counties in Indiana. In addition to being a certified firm in IICRC standards, we specialize in water, fire, smoke and mold remediation as well as carpet cleaning, upholstery cleaning, and tile and grout cleaning.

We are an emergency-driven company operating 24/7/365. We are a preferred service provider for over 20 different insurance companies, and are required to respond within hours of a call. We take pride in our work and our prompt service will put you the customer at ease, along with your insurance company.
Business details
  • Year established: 2003
Services
Commercial
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Our team of experienced technicians specialize in commercial property mitigation services for businesses of all sizes. We provide all-round solutions for offices, retailers and other commercial clients. Our technicians work to protect your assets and property as we put you in a position to stay open for business, or at least back in business as quickly as possible.
Water
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ServiceMaster by FES is Indianas premier Water Damage Remediation Specialist serving homeowners and buisinesses in Indianapolis and beyond. Our top-rated drying service makes a stressful situation more managable, as we dry your home quickly to minimize additional water damage.
Fire
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Fire or smoke damage can cause major property damage that can require immediate attention from a professional fire restoration company. ServiceMaster by FES is a certified restoration company with extensive experiance in this field. Our highly trained staff understands the importance of restoring your home as quickly and efficiently as possible.
Reviews (13)
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Billy Deckard
Oct 14, 2021
Response time so fast. I was confused as how to start and they directed me how to get this from just a water leak to an insurance claim. Their prompt response was astonishing and they were very clean putting down cardboard protection and drop cloths. Managers were very professional helpful and knowledgeable. Field staff were very well trained at performing their job they were also knowledgeable, funny, and very personable.

The repairs process was as quick and as painless as it can be the project manager really helped me understand this process and helped with a couple decisions the wife was indecisive on. I would definitely work with them again in the future.
Victoria Coulombe
Oct 23, 2020
Dear Brice, I know this year has been difficult for everyone. As you know it has hit my family very hard. Calling my husband the "cancer" of your company was completely unacceptable. I've wanted to discuss this with you since you did it. You see cancer is VERY serious and VERY real. Unknown to you I find out on the 8th of this month if I have cancer.

Its the final test to confirm it and you saying that to him put him in a very dark place. I've been so sick everything has been on him EVERYTHING! Especially with me being pregnant we could loose the baby. I'm sorry but I feel you owe him a huge apology.
Tina Roberts
Jun 16, 2020
Detail orientated always willing to go the extra mile to make you happy, Experienced technicians
Kim Fletter
Jun 04, 2020
Thank You ServiceMaster by FES for restoring my home after a fire. I love my home it is even more beutiful than before. Thanks for letting me chose which colors to repaint and carpet with. Thanks for the professional attitude through the fire process.
Pamela Ribelin
Dec 01, 2019
It took 7 days to clean, which was expected. My mother is in poor health so they were very cognizant of her needs. Stephanie kept me posted all the way through the cleaning. I believe that Tina was our specific cleaner and mom really liked her. I think that Tina cleaned things that hadn't been touched in years-she was very thorough - books, dishes, toys, closets, etc. She was very thorough and you should feel blessed to have her on your team! Pam Ribelin
Will TheThrill
Dec 08, 2018
ServiceMaster by FES helped me when my sink broke. It was after midnight and they responded fast. With in a few days they had dried everything out and replaced the damaged floor. Keeping me informed along the way was a tremendous relief and kept me from stressing out to much. The guys were friendly, courteous and professional. I highly recommend them if you have water damage.
Richard Johnson
Nov 24, 2018
The team that was over were all very polite and professional! They make a mess and cleaned up the one that was here!
Danielle DeVito
Nov 04, 2018
Friendly, knowledgeable, and professional service. Highly recommended for water restoration services.
S. D.
Mar 01, 2017
Thank you for your cooperation in this matter with the fire damage our home incurred. We were very satisfied with your service and would recommend you to anyone. Thank you again.
V. L.
Jan 09, 2017
I am writing in appreciation of the service your company rendered during the week of 4/20-4/26. I am very pleased with the services and hospitality your company offered. The field guys went above and beyond to communicate with me during this challenged period. I would highly recommend your services to my friends. Thank you very much!
S. L.
Sep 14, 2016
We are writing this letter to inform everyone involved or concerned with the preparation and repair of our water soaked home that we could not be more pleased or satisfied with the high quality workmanship and heartfelt personal attention given to us at this difficult and stressful time.
S. L.
May 25, 2015
We had a minor complication with the moisture in my ceiling/wall and your company went above and beyond what was called for. I could tell the guys respected that I didn't want to tear up my living room and they didn't push for the quick or easy way to get to the bottom of things. In the end your company saved me a lot of hassle. Thank you!
Jamie Beller
Apr 03, 2015
Great company providing great service. Their attention to detail and communication is superb!