Since 1978, Behnam Rugs Persian Rug Cleaner and rug gallery has been in the business of selling, both retail and wholesale, fine handmade rugs as well as expert cleaning, repair and restoration. The Tavakolian brothers came to the United States in 1970 to pursue their higher education. This completed, the brothers decided to carry on their traditional family business of importing and exporting handmade rugs.
They chose Dallas, Texas as their headquarters because of the tremendous growth this area was experiencing. Initially, the brothers directly imported rugs from Iran(Persia), and then expanded their import and manufacturing business to India, China, Pakistan and Romania due to the wide variety of colors, designs and grades of quality found in these countries.
They chose Dallas, Texas as their headquarters because of the tremendous growth this area was experiencing. Initially, the brothers directly imported rugs from Iran(Persia), and then expanded their import and manufacturing business to India, China, Pakistan and Romania due to the wide variety of colors, designs and grades of quality found in these countries.
Business details
- Year established: 1979
Services
Odor Removal
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Rug Repair
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This can be accomplished by reweaving portions of the carpet, either the surface pile, or in the case of holes, the underlying foundation as well. Such restoration requires extreme technical skills and precision. This process requires expertise and also a refined eye to match the original texture of the rug, so that the repair isn't detectable.
Reviews (40)
Tom Schneider
Jun 21, 2022
Craig Winchell
Jun 18, 2022
Altaf Adil
Jun 14, 2022
Meagan Berry
Apr 24, 2022
Recently purchased a rug on a trip to the middle east. The seller presented it as Persian, silk, and hand-knotted. I brought it to Benham for an insurance appraisal and now know it's Turkish, rayon, and machine-knotted. They were very supportive and gave me advice on how to recover my money. Highly recommend!
Houshang Seradge
Mar 29, 2022
Mr. Tavakolian did a great job teaching us how we can differentiate between a good handmade rug which increases in value and imitation machine made rugs. We learned how to care for our rug so it will age properly and increase in value as a family investment. We learned the generational value of rugs passing from parents to children. Behnam Rugs taught the large number of people gathered about rugs, investing in rugs and how to care for our rugs.
He treated us to great feast of Persian food and drinks. I recommend Behnam Rugs and Mr Tavakolian without reservation. He and his Persian rug collection is wonderful. I will be back.
He treated us to great feast of Persian food and drinks. I recommend Behnam Rugs and Mr Tavakolian without reservation. He and his Persian rug collection is wonderful. I will be back.
J. C. Reed
Dec 31, 2021
Mike Bassett
Dec 27, 2021
H. Michael Lewis
Dec 26, 2021
Ed Cassady
Nov 24, 2021
Sam Farsaii
Nov 01, 2021
Gene Stevens
Jul 30, 2021
Thank you, Benham Rugs! Our formal area rugs had never been professionally cleaned. One rug had a large, three-inch black spot soaked through to the pad. Several services declined to help, but Benham agreed to try and clean it for us. Their courteous workers arrived promptly and returned the rugs when promised. We were amazed at the results. Not only was the big black cooking oil spill spot removed, but we couldn't tell which side of the rug had been soiled. Our 30+ year old rugs look like new! Thanks again, Benham Rugs!
Connie Vickers
Jul 24, 2021
Behnam did a fantastic job of cleaning my 4 carpets! All of the "Dog smell" was gone! They also "refringed" three of these carpets and did just a great job. Far superior to the job done on another carpet, that was done by another company. Behnam's fringe was understated, looking just like the original fringe. I highly recommend them! Very friendly and responsive staff.
Dain E.
Jun 16, 2021
Shania H.
Oct 01, 2020
Todd T.
Apr 08, 2020
I found Behnam about a year ago as we had 10-12 handmade wool, silk-wool blend, and silk rugs that needed cleaning and repair. Behnam did an excellent job of cleaning these. Several of the wool rugs had 10+ year old stains that we thought would never come out and they were able to remove nearly all traces of the stains. It was amazing. The repairs they performed were top notch. The showroom is wonderful and we have been to several seminars on rug cleaning and other topics. Beautiful new rugs as well.
Rassin R.
Jul 22, 2019
Katrina M.
Jul 10, 2019
Shawn R.
Jan 21, 2018
My husband and I came to Behnam Rugs looking for two living room rugs. We were greeted by Bobby and we explained what we had in mind. He knew his inventory very well and worked with us to find exactly what we were looking for. The store has a great selection of rugs. We will definitely be returning for our dining room rug.
Ginny M.
Nov 22, 2017
Our dog hurt his paw and bled profusely on our hand-tufted rug. I almost gave it up as a lost cause but took it to Behnam Rugs to see what they could do. We picked the rug up today and we were amazed at the results. These people are miracle workers! For a very reasonable charge, they made the rug look as good as new. The stains are gone and they even glued the backing that was coming loose.
They are so professional and easy to work with. I will definitely go back for any cleaning and restoration and this is where I will buy my next rug. They have an amazing selection of gorgeous rugs!
They are so professional and easy to work with. I will definitely go back for any cleaning and restoration and this is where I will buy my next rug. They have an amazing selection of gorgeous rugs!
Lynne D.
Sep 26, 2017
I would give this company a five-star rating for cleaning and repairing my antique persian rug. They did a great job and I was very pleased until I called to get them to send me an appraisal. At that time I was told I would have to return it to them for written appraisal for insurance purposes. Understand they kept this rug for five weeks and spent a lot of time on repairs.
I am willing to pay a reasonable amount for the appraisal; however, I spent nearly $3,000 for recent service and feel an additional $350 is unreasonable. I also do not understand why, after evaluating it from top to bottom just weeks ago, I would have to bring it in for the appraisal. I will be calling a professional rug appraiser who will come to my home for a lot less.
I am willing to pay a reasonable amount for the appraisal; however, I spent nearly $3,000 for recent service and feel an additional $350 is unreasonable. I also do not understand why, after evaluating it from top to bottom just weeks ago, I would have to bring it in for the appraisal. I will be calling a professional rug appraiser who will come to my home for a lot less.
Laird Morgan
May 13, 2017
Having grown up and old with oriental rugs in my home, I have experience several oriental rug cleaning specialists. I would put Behnam at the top. Courteous and professional when examining your rugs. They are prompt in service. The cleaning result is most impressive. The two rugs they just cleaned were the first time I have used their services. I plan to take another rug next week.
Kristyn Hoge
May 08, 2017
Cameron H. Holland
May 07, 2017
Donna Gray Ryan
May 03, 2017
I have had a great experience so far with Behnman Rugs. Not only have they done incredible work Cleaning, Repairing, and working diligently on some of the little white spots on my two 100 year old Chinese Art Deco Nichols Rugs; they have been kind enough to hold the delivery until my wood floors were installed. I highly recommend them and am thinking about going back in to see about purchasing another (hopefully) Chinese Nichols Rug!
Pouya F.
Apr 12, 2017
Bobbie James
Feb 22, 2017
Linda Davis
Dec 14, 2016
I had my rug cleaned by Pauls Carpets in New York. Just before I moved to Texas When our home was built we had the opportunity to unfurl the rug only to find that our beautiful chinese hand knotted rug was ruined. We brought it to Behnam rugs and they are Miracle workers. I couldn't be more delighted with the results. My rug looked almost new. Thank you Behnan rugs for restoring my rug.
E. J.
Nov 06, 2016
When my in-laws asked us to have a family heirloom antique rug cleaned and repaired, I was scared. What if the colors bleed? What if the base wool unravels? What if 12'x14' rug comes back as a giant heap of twine? While saying I needed a paper bag to keep from hyperventilating is an exaggeration, it isn't too far from the truth. My husband I walked through Behnam Rugs and were immediately put at ease by the people that work there.
We looked around, talked to different people, then we brought the rug in. They explained the composition of our rug, gauged the age of it, and described the different ways it could be repaired (cost, risk, etc.) For every concern we brought up, they replied with a professional, highly-educated, balanced risk response. After about an hour, they could see we were still a bit apprehensive.
They asked if we would like to see the cleaning process, and also showed us other rugs in various states of repair. I'm ecstatic to report, the rug is gorgeous! There is no way to tell that it has been repaired.and it is so soft and easily folded. If you have a family heirloom or a fine-quality rug, do not hesitate to take it here. A quality rug will last a very long time if you take care of it.and Behnam Rugs has taken great care of our family rug.
They do high-quality work in a reasonable amount of time.and they do it CORRECTLY! The second rug is already being cleaned there, and we cannot wait to pick it up! Do not hesitate to have your rugs taken here!
We looked around, talked to different people, then we brought the rug in. They explained the composition of our rug, gauged the age of it, and described the different ways it could be repaired (cost, risk, etc.) For every concern we brought up, they replied with a professional, highly-educated, balanced risk response. After about an hour, they could see we were still a bit apprehensive.
They asked if we would like to see the cleaning process, and also showed us other rugs in various states of repair. I'm ecstatic to report, the rug is gorgeous! There is no way to tell that it has been repaired.and it is so soft and easily folded. If you have a family heirloom or a fine-quality rug, do not hesitate to take it here. A quality rug will last a very long time if you take care of it.and Behnam Rugs has taken great care of our family rug.
They do high-quality work in a reasonable amount of time.and they do it CORRECTLY! The second rug is already being cleaned there, and we cannot wait to pick it up! Do not hesitate to have your rugs taken here!
Suzanne Ussery
Apr 29, 2016
Sarah Reed
Mar 16, 2016
Sheri G.
Feb 22, 2016
Linda Kjeseth
Feb 19, 2016
Mark Nelson
Feb 12, 2016
Sharon Adler
Dec 14, 2015
Bruce W.
Jun 04, 2015
We recently had a pipe leak while we were out of town that resulted in serious flooding of our home. My large wool area rug was soaked in some areas, and 'bled' on itself.causing dark discoloration on the lighter parts. I had used Behnam Rugs before, but this time, I called in a panic. They got the rug immediately and cleaned it. The stains remained. Mr. Ben reassured me that he was not done, and that he would continue to use tried and true methods to take out the dark red stains.and his methods worked! My 40 + year old rug looks remarkable for all it went thru, and I am grateful that he continued to work on it to get all the discoloration out. Thank you! BW Coppell
Mark C.
May 21, 2015
Shanon L.
May 01, 2015
I dropped off a large silk area rug to have some stains removed -the staff are very friendly, professional and knowledgeable, they charged a fair price, explained the cleaning process, had it ready within a reasonable amount of time, did not try to charge me more than the quote, and the rug looks fantastic again, I would recommend and will be taking my two other rugs here for cleaning as well. A+ (I was in no way compensated for this review!)
Randy K.
Feb 04, 2015
We needed our Persian rug cleaned. It was a very expensive item and we needed a true professional company to handle the job. When I brought the rug to Benham, Ben the owner was able to tell me EXACTLY where the rug was made, where I bought it and precisely how much I paid! That showed me he REALLY knows the products he sells and services. The rug was cleaned beautifully, for a reasonable price, within the time frame quoted. What else could we ask for? I highly recommend this company for anything needed in expensive Persian rugs.
Beth D.
Jan 28, 2015
I brought in my 5x8, white, pottery barn rug to be washed (not half the quality of those they carry) and received incredible service! Not only did they get out every spot, it came back looking brand new! For the hand washing service, the prices are great! Their attention to detail and care is impeccable! EVERY employee is kind and attentive. I am excited to purchase a rug for my living room from them very soon!
Jennifer L.
Mar 28, 2011
Very professional. They gave me a lot of information about my rug, and were very meticulous about making sure I understood how it would be cleaned, any risks involved, etc. They did a great job and the rug looks fantastic. Good work and great customer service. They also have an aviary on the roof and will let you feed the birds. They seem to really enjoy their work. You don't often find this kind of single proprietorship where the owner takes an interest in each customer, even for a small job like mine.