Over many years of quality and professional service, Bills Plumbing & Drain Service has acquired the ability to quickly and accurately diagnose the work that needs to be done. This makes it possible for us to provide you with a realistic and fair estimate before any service is begun. We use our own equipment. This saves you from extra rental fees or delays when the right equipment is not readily available to others. It also means less time involved once the job has started.
Services
Sewer Service
Report
Water & Gas Lines
Report
Faucets
Report
Inspections
Report
Water Heaters
Report
Reviews (17)
Mark Bean
May 25, 2022
Cj Mac
May 19, 2022
Becky Beckingham
Feb 23, 2022
We had a few inspection items on a home we were purchasing in Monument, one being a leaking pressure valve on hot water heater they repaired the problem; 6 weeks after moving in, we had a leak on same hot water heater, Aaron arrived promptly and replaced the valve at no charge stating they should have replaced it on the initial appointment (different valve). The integrity, honesty and professionalism is above and beyond any I've experienced. Thank you to everyone at Bills Plumbing and Drain!
For Better Or Bikes
Feb 18, 2022
We have used them several times for shower valve replacement, fixture swap, and toilet installs. Always on time and with great communication. Justin is always available for quick questions or to come out and solve issues. Services: Garbage disposal installation, Toilet installation, Faucet installation, Garbage disposal repair
James Aaron Brown
Jan 13, 2022
I was very excited to work with Bill's Plumbing. I received a recommendation from the BNI group that this was a good plumbing company to go with. I scheduled an appointment for 11am Friday. Then, I received a phone call asking if I could reschedule to 8am. Mindy or Amanda at the desk apologized for the early time. I took one for the team, moved my schedule around for the day, and said yes to 8am. Mike didn't show up.
No phone call from him. No phone call from the office. At 9am I was rushing to my next appointment across town. I called the front desk and spoke with Mindy. I added why no one called me about the no-show and why the plumber didn't show up. She replied something to the time of "Well, it's the owner and he had another appointment and was trying to get that done." I don't understand why I took one for the team to reschedule when this guy decides to have a conflicting appointment. Finally, Mike calls while I'm driving to my next appointment to say "I'm ready to come over." I was furious.
I asked why he didn't call to tell me he wasn't going to be able to make it. "Well, I was double booked and I don't start my crews till 9 and I've been so busy." And it was just all excuses. I'm a principled person. If this company can't respect my time and communicate, then I think that's a good indicator of the type of work they do. I caution you if you decide to use this service.
No phone call from him. No phone call from the office. At 9am I was rushing to my next appointment across town. I called the front desk and spoke with Mindy. I added why no one called me about the no-show and why the plumber didn't show up. She replied something to the time of "Well, it's the owner and he had another appointment and was trying to get that done." I don't understand why I took one for the team to reschedule when this guy decides to have a conflicting appointment. Finally, Mike calls while I'm driving to my next appointment to say "I'm ready to come over." I was furious.
I asked why he didn't call to tell me he wasn't going to be able to make it. "Well, I was double booked and I don't start my crews till 9 and I've been so busy." And it was just all excuses. I'm a principled person. If this company can't respect my time and communicate, then I think that's a good indicator of the type of work they do. I caution you if you decide to use this service.
Jamie Bayer
Nov 13, 2021
Dhue Sey
Aug 31, 2021
Lori Burton
Apr 05, 2021
Linda Nevarez
Jan 22, 2021
Blake Large
Dec 13, 2020
Justin and his crew are the absolute best! I will never use a different plumbing company. The use great discernment and are extremely professional. If you want the job done correctly I would urge you to look no further. Thanks Bill's! Saved me money and a lot of headache. Service: Plumbing pipe repair
Courtney White
Dec 12, 2020
Bill's Plumbing and Drain have been our company and family's go-to plumbing company for some time now. They are always friendly and helpful when scheduling. Their plumbers are extremely knowledgeable and easy to work with. They are always on time and their pricing is fair. Bill's Plumbing and Drain also goes above and beyond to make sure the work is done properly.
They have a warranty on all their work that they actually stand by and will come back out however many times it takes to make sure it's done right. We have never needed to use the warranty but it's nice to know it's there! Bill's truly is a family owned and operated company that treats all of their customers like an extension of their family!
They have a warranty on all their work that they actually stand by and will come back out however many times it takes to make sure it's done right. We have never needed to use the warranty but it's nice to know it's there! Bill's truly is a family owned and operated company that treats all of their customers like an extension of their family!
George Richards
Jun 25, 2020
Best in town! I first had Jeff come to my Business just over 33 years ago, I have used them ever since, from plugged sewer to diging up basement floor and replacing rusted out pipes. always done quickly and at a fair price. Jeff retired but his son Mike and other family members continue to operate a first class business. Give then a try, you will be glad you did George Richards
Andrew Johnson
Apr 14, 2016
Gary Jones
Apr 09, 2016
Pete Gentile
Mar 11, 2016
Emmett Marshall
Jan 25, 2016
Jerry Coleman
Aug 27, 2015