Air Pro

Great experience. Mike was very knowledgeable and helpful. He accommodated me last minute and gave great advice. Reasonable price. I would highly recommend! Service: Heating system maintenance

I was told by another company that I needed a new HVAC system costing thousands of dollars. I called Air Pro at a friend's recommendation for a second opinion. Mike came the day I called him. He checked my system and it turns out the error messages were from a power outage and there was NOTHING wrong with my system! This was a while ago, and my system has been working perfectly, just as Mike said it would. I highly recommend this honest, professional company.

I reviewed three proposals from different contractors for a new furnace and air conditioning system, and selected Air Pro due to their customer service. Mike (the owner) provided three options, and worked with me to adjust the proposal to what I wanted. He explained in detail how the units operate. Also, I wanted some things corrected from the previous installation. Mike, along with Aaron provided a neat and professional installation.

I have now used Air Pro twice and was so impressed each time. Mike (the owner) came out the first time and Aaron the second. Both were patient, professional and efficient. They showed up on time, were reasonably priced and all around just made a routine service pleasant. During Corona, protocols were maintained. Aaron found a wiring issue with something the builder messed up and handled it for me. I intend to use them 2x a year for my service and can't recommend them enough.

I was able to set up a diagnostic appointment easily, the gentleman on the phone was knowledgeable and was able to give me an accurate cost estimate. This was for a 2nd opinion since the original installer's tech was uncertain of the issue and provided a very high cost estimate to what might fix the issue. The AirPro technician was on time and was able to answer all of our questions clearly.

He verified the issue and made sure to check on the manufacturer warranty to keep the cost down. He was apologetic that he would have to come back a 2nd time due to the need for a replacement unit (covered by warranty thanks to his diligence). For the 2nd appointment tech was also on time and completed the install within the time estimated. He kept his mask on at all times and wore booties making sure to keep a healthy distance when talking to us.

He has fixed the issue, was pleasant to deal with and kept to the estimated costs. Overall, AirPro came in at 1/2 the estimated cost of the original installer. Very happy with the experience and will definitely use again in the future for maintenance.

My parents used AirPro when they lived in Falls Church, and Mike and Aaron were always professional, helpful and do what they can to help you mitigate costs when issues arise. So, naturally when my husband and I purchased our first home in 2018, we asked Mike and Aaron to be our Heating and AC maintenance and repair guys. They have a great maintenance plan that will save you some money too.

We had an emergency issue with our 19 year old heating/ac system in July 2020 and thought we would have to have the entire unit replaced (roughly $8-$10K). Aaron came out within a day and found that our control panel was out. Mike was able to find the replacement part we needed and had it installed within 4 days of us contacting them with a maintenance and repair cost of approx $1000 (way better than $8-$10K) and our system is working like new.

My parents also had an issue with a new system they purchased through Mike, and when the issue could not be fixed, Mike worked directly with the heat/ac manufacturer to get them a replacement system at no additional cost. I honestly cannot recommend them enough. They always do what they can to help their clients.

Mike and his team provided a quote to replace our oil burning boiler. Based on our past positive experiences with Air Pro and their extensive knowledge and fair pricing, we selected Air Pro for this job. The boiler replacement was a huge job - mentally and physically - that required engineering, installing, retro-fitting a brand new cast iron boiler and everything that goes with it (valves, thermostats, etc.). Mike and his team were professional, courteous and most importantly successful in installing a whole new system for us.

I trust Mike and Air Pro to keep the customer's best interests in mind at all times while providing excellent, skillful, quality, reliable service at an honest price. YES - we will definitely use Air Pro again for any of our HVAC needs. They are the best and we feel fortunate to have found them.

Mike and his crew are always on-time and very professional. They provide excellent service and explain what is needed for each job so the average homeowner can understand. They are very respectful of the home that they enter and where protective booties and clean up after themselves. They provide great value for the service provided and are always very responsive to all calls. I would recommend Air Pro to my neighbors, friends and clients.

WOW! We love Mike and Aaron at AirPro. They installed our system for the previous owners so we thought we'd give them a shot at helping us maintain our HVAC system--and they never disappoint! AirPro comes out seasonally to take care of our system and help us head off costly repairs down the road and extend the life of our current rig. Yesterday we had an unexpected leak and needed our trap cleared while I juggled online work and kids at home. Called to leave Mike a message, got a call back quickly and was even able to score a quick same-day service call. Plus, whenever we need advice on how to use our system they always make themselves available so we can best understand our options. Thanks, AirPro! Y'all are the BEST!

I have been an AirPro customer for nearly ten years and have found them to be consistently reliable and extremely knowledgeable. Mike and Aaron are honest and hard working, and have always responded quickly when I've needed to have repairs done. They are also very thorough, and go above and beyond to make sure the system is working properly. I highly recommend them!

Mike was exceptionally responsive as he installed our system on a Saturday with very short notice. We have been very pleased with his service and the product.

Superior workmanship, highly skilled, courteous, and professional. I will recommend him to my friends, family and coworkers.

Air Pro was so good we're definitely going to recommend them to others. Carrier products are doing a much better job than our previous HVAC system.

Mike was very experienced and took the time to do an excellent job. He did not hesitate to answer our questions and was very professional.

I'd like to thank you for such a really super nice installation job on the Infinity System you just finished for us and for hauling away all the old equipment. Julie tells me there were no additional charges besides what you quoted. I found that hard to believe since there were quite a few things that popped up as extra work and extra material from when you first quoted the job.