Rated 4.24 / 5 from 29 reviews
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Drain Raider Plumbing Owner, Art Ferreira, Sr., has been cleaning and servicing drains and grease traps in the Eugene area since 1998. During this time, Art has received numerous awards for both safety and sales, and has been recognized for his outstanding customer service. He spent several years with other local plumbing companies mastering all equipment associated with drain cleaning and maintenance programs.

You can trust that Drain Raider will handle all of your needs in a fast professional manner. Art is a die-hard Oakland Raider fan and co-founded the local Raider Booster Club. Because of this, he has become know as "The Raider Guy" among local businesses, hence the name Drain Raider for his own company.
Services
Rooter Service
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If that hairball in your bathtub is your only issue, then traditional rooter service is what you need. The old-fashoined cable snake is designed specifically for single fixture problems. Drain Raider can quickly get your sink, toilet or tub drains flowing again.
Locating
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When you have a break or other issue which requires you to dig, it is vital to know precisely where the problem lies and how deep. Our equipment enables us to accurately locate where the digging needs to be done.
Camera Inspection
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To accurately diagnose what is causing your blocked or slow drains, we can visually inspect your lines with our camera quipment. Our video feed from inside your sewer will show issues such as: low spots in the line, tree roots invading or any number of other problems you may have.
Reviews (29)
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Rev Mary Miller
Jun 19, 2022
After calling various plumbers who "won't work on mobile homes", or would take a week with a leaking Garbage Disposal, and another company giving me nasty retorts over the phone (Hey, we were going to hire them), we called Drain Raiders. The receptionist was compassionate, the worker was ahead of time and put in the proper garbage disposal, with several tests to make sure it worked.

Their prices are excellent and no drama. We will be hiring them again to take care of any of our pipe/water heater issues. They guaranteed their work and easily solved it in ONE day instead of two weeks.
Jessy H.
May 24, 2022
Online it states 24 hour service but they only work bankers hours and after 6pm you have to leave a message for them to get back to you the following day. Closed weekends. Worthless.
Jesse Lawson
Apr 10, 2022
Can't say enough about this company. They were quick and friendly on the phone when I called and were able to get to me the same day. I believe it was the owner who came to my house and helped me discover what was going on. He was fast, friendly and knowledgeable. This was the first time I used them but won't be the last! Services:Plumbing leak detection, Sewer repair, Plumbing pipe repair
Boyd Jensen
Apr 06, 2022
This company found the problem of a sewer line plugged up and broken pipe that has been a problem for years. The response was very fast from the first call and found the problem within a few hours. The other companies before never solved the problem and cost hundreds of dollars. I want to thank Art the owner, the office staff and all the hard working employees that came out in the rain and mud to fix the sewer line. I will be happy to recommend Drain Raiders to anyone. Thank you so much, Boyd Jensen
J. Treverton
Mar 13, 2022
If I could give zero stars I would. I used this service last year to have a plumbing inspection during a home purchase. The inspection report was about a sentence long, and I have since found that report to be inaccurate (they didn't even get the material of the pipe correct), and they never gave us the video they claimed to have taken of the inside of the drain line.

They said they would give it to me on a flash drive (not sure why they wouldn't just email it) but I had to drive out to their shop to get it, so I did. When I got home there was nothing on the flash drive. For all intents and purposes this company stole from me. Feel free to contact me to make it right.
Leah Esperanza
Jan 15, 2022
They came out the same day I called, super fast and professional. I'll definitely call drain raider again if I need a plumber. Service:Drain cleaning
Tye Weisenfluh
Dec 05, 2021
Had a simple sink obstruction that was into the wall that I couldn't get to and they came out within a few hours of calling, got it cleared quickly and were very nice. Price was reasonable and the same as what I was quoted on the phone since it didn't take any extra time. Would use again.
Kelly Lee
Jun 17, 2021
They were awesome. They quickly assessed the situation and cleared the clogged drain within minutes of arrival. Great prices and very knowledgeable.
Miriam Henifin
Jun 04, 2021
I called them back right after getting a voicemail that made it sound like they were trying to enter our place at that moment instead of the time I actually set up with them to come and fix the drains. Whoever answered the phone was rude and snippy with me just because I simply asked for clarification on our scheduled appointment. The attitude I received was unnecessary and unprofessional.

It gave me a bad impression of this company. They're supposed to come in to fix the drain later today but after the encounters I've had with them on the phone, I'm doubtful of their quality of service.
Tripp L.
May 24, 2021
If you need a good trustworthy plumbing service this is who I call first. Every interaction I've had with anyone that has come out for any plumbing need I've had has been nothing less than stellar.
Jesse Gandy
May 24, 2021
Total pros. They got us scheduled quick. Great prices. Guys were on time and super personable. All around great experience. Definitely recommended!
Angela VanKrause
Apr 16, 2021
If you think it's reasonable to pay for sewer pipes to fail and require replacement every year, then Drain Raiders might be the company for you. If you think they should last more than one year, look elsewhere. Drain Raiders was contracted by the previous owner of my house to replace waste pipes, per the results of a home inspection. Fast forward 2 years: every cheap plastic anchor used on all 40+ feet of piping failed and the pipes fell down.

It's unclear now if the connection to the shower drain was actually glued, but it disconnected and the bath has been been draining into the crawl space, a la the Bluth Model Home. We now have a lake of raw sewage and wastewater under the house. I contacted the company and they are not willing to make it right, saying that their work is only guaranteed for one year. I assume that's because we are not able to file a complaint with CCB after one year.
Ryan M.
Nov 28, 2020
Needed them on a Saturday morning, came right out and had the issue solved in 30 min didn't over charge it was great service! Highly recommended!
Clint Barnts
Oct 22, 2020
Just wanted to give a shout out to the great people who work at Drain Raider. All employees from the top down were great to work with. They treated me well and provided me with quick responsive answers, quick service times, great price and a very professional and friendly experience. As I look out at our patio this morning it is wonderful to see that no water was standing and backing up on the patio because of overnight rain and continual rain this morning. It is always wonderful to work with people who know their product and enjoy working with the public. Thank you.
Melissa Beckwith
Jul 10, 2020
Poor customer service, treated us like children. We would never use Drain Raider and would not recommend them. The receptionist was rude and not helpful. The owner said " absolutely not" when we ask the tech to come back. Service:Pipe repair
Steph K.
Mar 31, 2020
Called them to replace a toilet. They picked up the replacement I wanted and had it installed in less than an hour. Our service tech Aubrey was wonderful - professional, courteous and friendly.
Breezy L.
Jun 24, 2019
Quick service and the affordability is appreciated for those of us whom are living on a single income. They have a good thing going and I've used them 2 times now. They are now plugged into my phone for the next time I need them. Raising a 6 year old boy, to not use too much paper, has its hardships. These brothers are very friendly and you will not regret your choice. Don't hesitate they know what they're doing.
Cynthia H.
Jul 25, 2018
Joe came out and replaced my water heater! He was a true professional! I highly recommend them!
K. C.
Aug 27, 2017
Very impressed. I've called them for a few jobs on my rentals. Fast response, quick appointment and they showed up on time. Gave me accurate quotes along with my options. They did a great job. Price was extremely fair. I'll definitely keep using this company. Highly recommended. They know what they're doing.
Pamela H.
May 15, 2017
Unbelievably excellent! They came out the same day and provided superior customer service! I am very pleased with this company and highly recommend them!
C. Eric D.
May 03, 2016
Absolutely superb. Matt the plumber and the woman who answered the phone were friendly, efficient, and quick. From the time I called until the job was done was just over an hour, and the service was well-priced as well. I had the company at another house a few years ago and the experience was exactly the same. Highly recommended.
Josh A.
Jan 08, 2016
Superb service, no judgment, great advice. I had a sink overflow upstairs that ended up sending water through a light fixture downstairs. Frank came and inspected everything and helped me assess the situation, gave me great tips on how to waterproof my laundry room and bathroom areas. He was very knowledgeable and friendly, and didn't make me feel incompetent or foolish. I'm really glad I called Drain Raider as they were one of only a couple plumbers who had anyone available the same day I called. I wouldn't hesitate to call them again.
Anhiel Valverde
Oct 26, 2015
I tried everything, multiple brands of drain cleaner and even used a 20 foot snake but had no luck with my kitchen drain. So I had a guy from roto-rooter come out to give me an estimate. But when I called Drain Raider they told me 85$ flat.
Jim J.
May 22, 2015
These guys have done good work for us. We had a chronic backup problem and no adequate cleanout. With their camera they were able to identify the source of the blockage (a collapsed pipe) and repair the problem while putting in a cleanout. Now we don't have to dismantle the bathroom in order to clean the pipes.
Avinash Bala
May 19, 2015
Very helpful. Came as quickly as possible, and handled the hassle of dealing with the tenants. Came in well below their quote, cleaned up after themselves, and generally are a pleasure to deal with.
Nici P.
Aug 08, 2014
Art and his crew are amazing! Very honest and upfront about all prices and work that needs to be done. I have had to use their service a few times and it is always same or next day service. Two of the three times I've had at least two other bids done for the same work and Drain Raider was always the cheapest and fastest. They back up all of their work so you feel confident the work was done correctly. Art is a stand up guy who is open and honest about the whole process. I'd recommend them to any friend or family member!
Kurt Booker
Feb 21, 2014
Excellent service. Highly recommended. I had a backed up toilet and clogged mainline. I called Drain Raider at 5:30pm and they were out at 6:30pm, sooner than they estimated. Even though I had to pay the overtime rate, they seemed more interested in fixing my problem than making money off of me.
Olin Daniels
Jan 09, 2014
These guys are the best! My toilet and bathtub backed up and wouldn't drain. Called Drain Raider after doing some research and after getting estimates by the national rooter company and some larger local companies.
Nancy Bright
Dec 10, 2013
I called 6 different plumbers to compare prices to clear my drain. I wasn't sure if it was clogged or frozen, as we have 8 inches of snow on the ground and have had below freezing temperatures for over a week.