Total Restoration Of Texas

Jason and team are great to work with, do super high quality work, and are very professional/trustworthy both in being in our house throughout the day and in transparent/competitive pricing. They were also fast to respond when we found a giant leak in our house. Most other companies said they would need 2-3 months to even book an appointment to even look at the leak, but Jason and team came the same day we called them. Jason was highly communicative throughout the process while his team fixed the leak and the significant water damage that it had created. Jason and team also worked well with our insurance to make sure items were approved appropriately and payments were seamless. We hope to never have another emergency situation at our house again, but if we do, we will definitely call Jason and Total Restoration of Texas to handle the work

These people are great to work with - responsive, prompt, knowledgeable. We had a leak coming out of some drywall and had no idea what was causing it - Ryan figured out the source within a couple minutes and then explained the whole process that would need to happen in order to fix the leak and the water damage. Gave us a very detailed quote within 24 hours and went above-and-beyond to work with our insurance (who wasn't nearly so great to work with). Definitely recommend!

We had a leak that turned into a much bigger issue than we knew it would. But Ryan was so quick to respond, very good at communicating with us the whole time, walking us through the damages and what could wait and what couldn't. He made a really tough situation easier to handle. Would recommend this company to anyone! Services: Mold inspection, Water damage cleanup, Flooring

During the Feb '20 winter freeze, a cap blew off of a pipe in the middle of the night. Within an hour, I awoke to flooding throughout my entire house. I called more water mitigation companies than I can count and ended up on 12 waitlists. Once roads opened up, Total Restoration of Texas was the first company who had the means and the equipment to help.

All the others were short-staffed and under-equipped to fill the enormous needs of our community. I got a 9:30 pm text from Kylie, the office manager. She apologized for the late contact and asked if I still need help. (Ummm. Yes, please!) Ryan was out the next day. He managed all of the water mitigation. From the inspection to the demo to the dry out, he was there.

They all had to be working 80 hours/week, and they did it all with a smile. Then came insurance. Whew! Kylie handled most of it and let me know when I needed to step in. Boy, she sure knows the ropes when it comes to dealing with insurance! I hope I never have to go through this again, but if I do, Total Restoration of Texas will be the first people I call. They are professional, they took care of my home and belongings, and they took care of me when I needed help with my insurance company. Thank you!

Right before my lake house was finished, there was a water leak that ruined most of the baseboards and door casing in the house. Total Restoration came out the day after I called them and met me. They were able to start the very next day to address the water damaged and deal with the mold issue. They were very professional and kept me updated on the progress.

They filed a claim directly to my insurance company, which I appreciated, because I had enough to deal with. I would highly recommend using Total Restoration if you ever have the need to.

Jason and his crew are a well-oiled machine. We had never dealt with water damage before (toilet overflowed while we were gone) and boy was it a process. They worked and got it done it the time quoted. They probably would have finished sooner but the TX Snowpocalypse slowed things down. They were all so easy to work with and attention to detail was top notch. Ryan was fantastic and got us started on the process.

Their painters and drywall crew are the bomb - the house looks better than before! The entire crew is extremely professional and available to answer any questions no matter what. I highly recommend them.

Just simply AWESOME. Kylie was supportive of the dire straits we were in, explained the whole process and even what we should look out for if we didn't use them. Ryan, can't say enough good things but will provide a few. very professional, prompt, on time, and the best part responsive, day or night. I texted him and called him evening and day and if he couldn't take the call immediately, always responded within 15 min. Was just awesome. if you are in a spot to need a water restoration company, things aren't good and if like me have no idea what next steps are. Ryan and Kylie helped me through it all step by step. I'm really appreciative of their help to save my house from further damage, mold, etc and doing a great job!

I had a water leak in the attic from a busted pipe connecting my two water heaters. My home was still under warranty so the home builder repaired the leak as well as did some dry wall work and painting to restore the walls accordingly. After completion, I was still concerned that there may be some unseen damage so I called Total Restoration of Texas to see if they could do an inspection.

The customer service was outstanding as they dispatched someone over to my house within 2 hours. A thorough inspection of the attic and detailed inspection of the walls and ceiling below was conducted using an infrared thermal imager and digital moisture meter to detect moisture in wood and drywall. Everything checked out and confirmed that the builder did not cut any corners and executed the repairs to expectations. Ryan, who conducted the inspection, provided outstanding customer service and educated me how the equipment worked. The inspection was also free! I would definitely recommend Total Restoration to my family and friends!

Jason, Ryan and the entire crew were FANTASTIC. Despite dripping our faucets during the winter storm from hell, our pipes still burst. I made over 100 calls that morning calling the various people we needed to fix all the damage. They were one of the few companies that replied immediately. They were friendly, responsive and came out in a very reasonable and timely manner. Jason is simply the best!

He eased our minds and helped us navigate this difficult process. Jason answered our 5 million questions, was very kind, honest, straightforward, patient, and understanding. He walked us through every single detail and did very thorough inspections and work. His crew was super nice, efficient, respectful and incredibly talented. I highly recommend Total Restoration of Texas.

They did a wonderful job and provided excellent contacts. I hope I never ever ever ever need water damage restoration again. But if I do, they're the only company we will go through.

Ryan was our service tech. He was prompt, courteous and knowledgeable. I immediately felt that he understood my concerns and he addressed all of my questions. If you are looking for remediation, you won't get better service than through Total Restoration of Texas. A+++. Highly recommend.

We contacted Total Restoration of Texas during an emergency situation at our condo rental property where we had massive water damage. Jason, Kylie and their team were on top of it immediately despite the fact that we contacted them at 10pm as the situation was occurring. They met us at the property and started working and planning with us how to resolve the situation and detailing the scope of the work that would need to be performed to clean up and repair the property.

Over the course of the work, they were in communication with us every step of the way and were always available when we had questions. They helped us through dealing with insurance and gave us peace of mind throughout our claims process. I cannot recommend them enough! They did an outstanding job and we were so pleased with the finished outcome once the job was completed.

A+++! What do you do when the main drain line backs up into your house? Freak out! I called one restoration company with good Google reviews. They were quick in coming over but total salesmen once they saw our situation, knowing we were desperate to resolve the problem.

I loved this company! When our house was flooded, I freaked out and asked my husband to call someone. It was a week before Christmas and I was devastated. My husband found Total Restoration online and I'm so thankful.

Our house was flooded in October and thankfully, we called Total Restoration of Texas. Their response was immediate, professional, dedicated and compassionate. Jason was knowledgeable and very good at what he does.

Coming home to a flooded house was hard, but Kylie and Jason from Total Restoration of Texas got to my house within an hour and mitigated the damage quickly. They explained everything to me, inspected everything and even showed me places that had gotten flooded where I would not have looked.

I called Total Restoration on a Friday afternoon after our washing machine drain hose had busted and flooded our laminate floors. We needed water mitigation and we needed it quickly. They were very responsive and quick to arrive.