Rated 3.75 / 5 from 28 reviews
5
19
4
0
3
0
2
1
1
8
Website
Call
Pep Solar Phoenix Energy Products, LLC DBA PEP Solar is a privately owned, Arizona-based company dedicated to providing our customers and neighbors, with advanced energy product solutions design to meet your requirements. PEP Solar system solutions save you money and provide you with a return on your investment while saving and producing energy for your home or business.

During your solar system installation our skilled, certified team verifies and ensures your energy products save you money with our energy product options. Our other products such as solar electric PV, solar water heating, advanced solar air conditioning hvac, smart solar energy storage systems, solar pool heating, and Sparkle Clean Solar System are available to review throughout our website.
Business details
  • Year established: 1978
Services
Products
Report
PEP Solar is a full services advanced energy solutions company specializing in renewable energy and energy conservation for new construction and retrofits. We provide customized solutions which include consulting, design, service, and solar electric install. We are Arizona's best solar installer.
Services
Report
That is why we personally supervise every job. You are not just another customer, you are family! We are available to install, service, and repair all solar equipment. PEP Solar is here to help develop, engineer, install, and integrate your new solar system. PEP Solar provides expert home solar inspections, detach & reinstalls for new roof, and panel repairs.
Videos
Phoenix Energy Products completes over two hundred systems by 1982 on the Navajo Reservation. It was a journey to help save peoples' lives and improve a community built on mother earth values. The Great Code Talkers who assisted in wining World War II with their unique language, also assisted with the solar electric program to become reality for the Navajo People.
Reviews (28)
Write a Review
Dennis Wardwell
Mar 28, 2022
I've had my panels for a few years now and am very pleased with their performance. Pep solar has been very attentive to my needs over the years. When ever I had issues they were able to rectify the problem efficiently and effectively.
Ak Flyer
Feb 06, 2022
This review is for our second system from PEP Solar. As before, they did an excellent job throughout the process and we are very happy with the results. What separates PEP form other solar companies is their focus on selling systems that are very well designed and engineered based on their decades of experience as opposed to selling you something you may not need.

The result is a high quality system at a fair price that will actually perform up to expectations. We do not hesitate to recommend them to our friends and family over all their competitors.
Alan Watson
Jan 28, 2022
Energy Independence! The Pep Solar team is a great asset to the Arizona Community. We contracted Pep Solar to install a Tesla PowerWall at our residential property. Each member of the team was helpful and informative; we are so happy to now have a trusted source for our Solar and Battery Backup needs. Pep Solar seamlessly took care of all the permits and necessary documentation making the entire process a cinch.

The onsite install team especially proved to exceed our expectations with thoroughness and customer attentiveness. The Tesla PowerWall (Battery Backup System) now works in conjunction with our previously installed solar panel system and the APS electric grid. We are no longer subjected to random APS electric grid failures and now our Solar Panels are functioning to supply our house power whenever the sun is shining! Thank you for our newly found Energy Independence! Thank you Dallas, David, Mike, Jason, Bonnie and thank you to the entire Pep Solar Team!
Steve Freeman
Jan 27, 2022
PROPS to PEP Solar! 4 years ago we had PEP Solar install solar panels on our roof. At the time I was very worried because our house was 20 years old and our red tile roof had never received any kind of service. I told PEP Solar at the time I did not want to move forward with the project because I felt at some point in the near future the roof would need to have the underlayment replaced. 20+ year Old Home in Arizona with a red tile roof = Significant Roof repair will be needed soon. Pep Solar told me not to worry and they would, one time only, remove and replace the solar panels IF the roof needed repair in the future.

Ultimately this was added to our "contract." As it turns out, in the last storm our roof started leaking and sure enough, to repair properly, all of the solar panels need to come down and then go back up. One roofer told us they would provide that service for $150 per panel, YIKES! I reached out to PEP Solar and they said, "Yes, they would honor their contract and only asked for about a 30 day lead time so they could schedule a crew accordingly; all we had to do was provide a place to store the panels during the work. (Hello Garage!) Props to PEP Solar for honoring their contract as well as the original install and everything in between. PEP has been amazing to work with.

The staff was friendly, professional always on time and on budget. Before solar we paid almost $4,000 a year to APS. Since Solar installed, less than $800 a year. 8 out of 12 months our APS bill is ZERO with a credit applied to the bill for the super hot four months of summer. The project was not inexpensive to install. I figure an 8 year, ROI but after that we are on the sunny side.pun intended. I could not more highly recommend PEP Solar if you are considering solar panels for your roof and I would add, the panels work.
Ben Schaub
Jan 20, 2022
These guys know what they are doing. Mike put forth great effort to get everything done during a difficult covid time. I love my Tesla power wall batteries. There is no one better in Phoenix than PEP.
Patricia Sawyers
Jan 18, 2022
Great personal attention and service provided by representatives during the installation process. Looking forward to working with the group for all my solar needs. Would definitely recommend PEP Solar for solar needs.
Lauralynn DeNisi
Jan 16, 2022
The PEP SOLAR crew of electricians and installers did a superior job of installing our 23 solar panels and our 2 Tesla power walls. We also had their project concierge working with us to keep us apprised of permits, scheduling and payments so that the project could move seamlessly! My husband and I were amazed at how quickly, efficiently and expertly they completed the job--from installation of panels to complete set up of our power walls (storage batteries). We would both highly recommend this company to anyone who is thinking about adding a solar system to their home or business. Thank you PEP solar for a job well done!
Will Terry
Jan 13, 2022
These guys did what they said they would do. They were ontime and the tech that ran the crew at our house was very informative and knowledgeable! Our system has been working now for two months and I can watch the performance in KW hours on my phone each day. We are producing more than we are consuming but I don't have a lot of data to report since our system is so new.

It looks like we will be 20-30% over what we use so our bill should be around zero but I'm expecting to pay the service fee from APS and not much more. Or it may even give us credits for that. I would use PEP solar again!
Charles McAlpine
Jan 13, 2022
This is an interesting review to write as there were many things about working with PEP Solar that were great., and a couple others that were not. Their Sales Rep (Dallas) was instrumental in getting us to choose them in the first place. His ability to explain the options, process, financial advantages and disadvantages, and in general helping us to understand the current state of Solar in the state was impressive.

We had been thinking about Solar for a long time., but were frequently unable to get comfortable with the basics. (5) Once we signed the contract. they try to use an automated system called Bodhi to communicate status. It is a complete waste of time and or resources. It provides no usable information and adds confusion to the process. (0 ) We eventually reached back out to Dallas to get status updates., and he referred us to someone else.

Maybe because they think their automated system works they appear to have no single point of contact for the project. I assume David was that person, but it was not clear until close to the end of the project. Over the course of several months I heard from a number of people when I would have inquiries. None were clear about their role. And. if you call the number you get an answering machine that never identifies who you are leaving a message for. it gives you a 4 digit number that is never referenced anywhere else. so it is very disconcerting to leave a message when it feels as if it is going into a black hole. (3 ).

We originally thought this was an 8 week process. In reality with the City, APS, and PEP Solar in the mix. it was actually closer to 5 months. We signed in July, with an install the last week of Dec. It also cost us an additional $4600 because we found out if we didn't move our wall to the back of the property line, we would have to pay an additional $10,000 to move the electrical panel so that APS would have unrestricted access.

This was above and beyond the $5000 we were quoted for upgrading the electrical panel from 200 to 400 amp service (which is not required for all Solar projects). To me it seems like even though they indicated this was an APS requirement, it seems like something they should have known and been able to communicate at the time of signing the contract so there would be no surprises. Justin who did the site visits, electrical panel install, and some prep work was outstanding. (5) Mike A who was the on-site Solar install manager was outstanding. (5) And Good Leap who provides the financing for the project was easy to work with and efficient. (5) We would definitely still choose PEP Solar and would not hesitate to recommend them to our friends.

We just would give them a couple of "things to expect or watch for". We should know within a few months if the system is sized correctly to offset the majority of our electric bill from APS which is what we are trying to achieve.
Tara C.
Jan 12, 2022
We had a great overall experience working with Pep Solar. We had some hiccups in the beginning, but they got everything squared away and back on track quickly. Things can happen and what we appreciated was the communication and responsiveness. That's very important to us. We had two Tesla batteries installed. The guys that came out to work on the project were great!

Very professional, on time and friendly. The job took longer than expected as we have an older home that has been remodeled but they showed up everyday and did a wonderful job. They showed up for every inspection and stayed until they were sure everything was up and running. We also had a great experience with working with everyone in the office. They were very responsive to our questions and needs and were very easy to work with. I would recommend them to any family or friends looking to get solar or do a project. We are very satisfied.
Mihalonen
Dec 27, 2021
PEP Solar provided excellent service to help get our solar connection working again. They worked persistently, in spite of the fact that parts were no longer available, to help find a solution for our older unit so that the meter could function properly. We highly recommend them for their integrity and "can do" work ethic.
Linda Spezia
Dec 19, 2021
Pep Solar was awesome! The permitting process was long, but once approved all went smoothly. Installers were great. They showed up when they said they would and got it done in 3 days. They were very professional and friendly. Highly recommend Pep Solar!
Brian Cluff
Aug 20, 2021
These guys did a great job installing my solar, always showed up on time, if not early, and answered all my weird questions. They even installed the system slightly outside their current preferred way at my request so that I was able to monitor my own usage with my home automation system and adjust my usage based on my current energy production.
Geoff N.
Jul 08, 2021
I called a week ago to set up having a charger installed for my Tesla. I was given an appointment on Tuesday at 2pm with Dallas. It was a phone appointment, so I made sure I was available to answer his call. I needed my car charger as the local super chargers are quite a distance away. Dallas never called. Now two days later, Dallas decides to call! Acted like he was calling on schedule.

When I asked about the Tuesday appointment he said he left a voicemail. Which he absolutely did not. So to sum up my experience, they wasted nearly a week of my time. I called another electrician who came when he said and got the job done. Steer clean of PEP Solar.
Brad W.
Jul 05, 2021
A rapidly failing solar system with a 25 year warranty is rendered useless if you can't get the parts to repair it. It started failing as early as 4 years old and is now 8 years old or so. So, minus the blah, blah, blah my responsibilility/your responsibility they installed inferior products from a now defunct manufacturer and I'm only out 25k on a partially functioning system. But for an undisclosed amount they will let me buy another system, no thanks a lot.
Kelly S.
Sep 18, 2020
Asked for a battery and was told I had to have an inspection to get one. I coordinated the inspection, and had to email twice for the report. No one explained it to me. No one answered my questions. I have emailed, called - nothing. Moving on to a better solution for me.
Cc C.
Nov 06, 2019
10 hours ago Update- with all do respect, everything you've listed below with your response is incorrect but thx for your feed back. The most important scenario is cust svc especially a NEW cust and existing. Never the less your rant is incorrect, I've left you a VM as you did me while I was working as you are now closed~ no one is being non responsive, I'll await your contact @ the Oregon/Washington number that is valid.

Not everyone moves and changes their contact number. We've relocated a company to help us with our owned solar needs on the home we own in Maricopa. Thx you for your CEO/Owner addressing the matter so promptly and professionally, us customers even NEW ones that are not in your data base appreciate it. This person, myself is not fraud however if that is what makes you feel as your addressing this situation as a company professionally SO BE IT. I'll await your professional contact, thx again Thx Diane, I'll be calling another company thx to you and hanging up on me then dening that you did so.

Go on vacation, their are plenty of ppl looking for employment and would be happy to have your position, RUDE To think I called you first because you had almost 5 stars google but Yelpers feel otherwise smh~ don't allow me to interrupt your day or whatever you were doing with a new customer inquiry
Kurt D.
Jun 20, 2019
My solar system was purchased and installed by a competitor of PEP Solar. The original vendor of our solar system jerked us around for more than 7 months when trying to get them to remove and reinstall our system to allow us to repair our roof due to issues unrelated to the solar installation. The original installer finally responded with a quote that was extremely high.

I approached numerous solar companies trying to get assistance and finally found PEP Solar. Not only did PEP Solar respond immediately but their quote was half of all competing bids. During my search for help I checked with the BBB and Registrar of Contractors and discovered PEP Solar has been in business for years and has a great track record. if I could give PEP Solar 10 Stars I would.

First off, since they did not sell or install the system they insisted I notify the original company to let them know the removal and reinstallation would be completed by PEP Solar. They then worked with our roofer to ensure we had our solar system removed and reinstalled on dates as promised. Their team was professional and wasted no time in completing their work.

I doubt I'll need more work on my solar system but if I do I will NOT be using the original company who designed and installed it but I WILL use PEP Solar if the need arises. Bottom line, if you're planning on installing a solar system give these guys a shot.
Richard B.
Apr 29, 2019
Be fore warned. I used this company a year a ago. I would NOT recommend because of an on going issue. I've had to write complaints to the ROC, BBB, and the attorney general. Issue is still not resolved. Had great service in the beginning but soon as an issue becomes apparent they would shift the blame without any proof the blame involves another party. Be real careful with these guys.
Jill D.
Apr 15, 2019
Your response is much appreciated, 3 yrs late. We never asked for a discount. We asked for you to provide the equipment that was on our contract, a phone call, a walk thru. That's it.
Kim N.
Oct 24, 2018
Extremely disappointing! Pep Solar installed the solar system on our home. We have a concrete tile roof which has a projected life of 50 years. We were assured Pep would not damage our roof while installing the system. They caused major damage to our roof! We have numerous leaks in our roof now which we never had before they installed the solar system. Please stay away from this company for the sake of your home & sanity!
Michael H.
Jul 06, 2018
Sean has been excellent to work with in the past. He is extremely knowledgable and passionate with his trade. I enjoy talking/working with him and I will refer everyone I can to this company. Thank you again!
D. S.
Jul 13, 2017
Seems like review ratings have gone down over time. Getting a total lack of communication. Install is supposed to be today but still haven't heard anything, despite repeated requests. Will update if they ever come by to install. Ahh, 3 wks later and the install happened. Finally decided to call main office and got a lot more results than going through sales rep.

Would have been nice if he told us this to begin with, rather than constantly putting us off. Install crew was exceptional. Efficient, clean and informative. Got it done in 2 days, now have to wait for all the other inspections before we can turn it on, but at least it's a start.
Carol B.
May 05, 2017
This company is a DISGRACE and their customer service is HORRENDOUS.stay as far away as you can. My solar system had to be completely redone because of their incompetence(by a company that actually knew what they were doing).don't believe a word they tell you!
K. C. Call
Apr 14, 2016
Impressive family atmosphere. Clean and easy as going solar can be based on months of research.
Debbie Berry
Nov 26, 2015
Had pep solar installed 5 yrs ago and I cannot believe the difference in my bill, I am completely electric and the savings are unbelievable. They did a fantastic job on the installation as well, I highly recommend pep solar to anybody that is thinking of going solar.
Kevin Gao
Nov 25, 2015
Sean at Pep Solar is great! Pep Solar has very knowledgeable design & installation team. They put customers as first priority.maybe that's the reason that Pep Solar has been in solar business for 20+ years, longer than most others in this business.
Sean K. Monaghan
Jan 02, 2014
PEP Solar is a great company with long term involvement in the solar industry. It has the most enjoyed value in the industry. Customers like PEP because of the trust and ethics as well as the delivery of the product.