Skytech Solar

Update as received call back from Mr. Swan at Skytech and hope to have solution in place.

After being a customer of Skytech over the past 5+ years, I can say a few things: 1. They are disorganized. When they first installed our system, they made mistakes when filing paperwork with the city that caused us to get a much lower rate for electricity buyback, which has cost us a significant sum over the years. They were unapologetic. 2. They are indifferent.

Our solar panel system is currently inoperative and has been for *three months*. I contacted them in April. They said they could see that it was not working, but did not tell me. They said it could take between a week and a month to fix it. It is six weeks later and I've still heard nothing. 3. They are unresponsive. Nearly any time I reach out to them, it takes days to get a return call. 4.

They have a low quality work product. Within a few weeks after we first installed our system 5 years ago, it stopped working, after which they said we may need to pay them even more to fix the brand new system. It's hard to recommend a company with these qualities, but that has been the reality of dealing with them.

Skyech installed a 3kW system at my residence in 2018 and were extremely accommodating with my requests. I cannot recommend them enough for residential solar installations. Adam, especially, went above and beyond with the system design given the obstacles presented in my particular solar installation.

I hired Skytech solar to install our home solar panels. They were very attentive to working out problems getting my system up and running consistently. The process was not without headaches but that might have been because I had an older electric panel.

The solar panels were installed years ago, recently I found out one of the panel produces less compare to the others. I made an appointment with Skytech Solar to trouble shooting my problem. John Weigel came by to fix the issue. He's very professional and explained to me the problem of my solar panel. I was thankful for what he did, I will recommend the Skytech Solar to my friends.

SKYTECT SOLAR install the system on my roof in 2011. After installation I find it SKYTECT Solar is real bad about returning calls for service. I called six weeks ago left a message for them to contact me never got a return call I called again for weeks ago never got a return call can I call again on March 10, 2020 no return call and I called again today 3/11/20 and asked to speak with Collin who is the CEO.

I was told she will pass the message onto him and hopefully he will return my call. The reason for my call is one of the solar panels skytech solar install is not working. Bad customer service after installation. Beware!

Skytech Solar has the worst Customer Service after installation we could ever had envisioned! We had our solar system installed in 7/2016. When installed, Skytech installed a WiFi reading system to monitor our electrical production using a device called a envoy, which sends updates monthly from a company called Enlighten. Well, Enlighten has sent us updates stating our system is not responding.

We have reached out to Skytech with multiple phone calls and emails for assistance. After all of our calls, we finally received a return call from a very rude Skytech employee that explained that our name and address was not in their system, suggesting they never installed our solar system. He stated that he would pass our request on to another person, then hung up. WOW!

Still to this date, no return call or response from Skytech. When our solar system was purchased, we were told of a 25 year warranty.? Sure looks like once installed, and payed for, Skytech wants nothing to do with you or your so called warranty. Be careful with this company!

A big thank you to Skytech Solar and their hard working 'Crew of 5' led by Terrance who came to install our solar panels yesterday, and didn't stop until all of the work was completed as promised. Also a big thank you to Colin Swan, the owner of Skytech, and John Weigel, Manager, for getting the installation scheduled before the end of the year.

Thank you also to Adam Bagnall, Skytech's top notch site plan designer who created our solar system and answered all of our many questions. We can not wait to get the battery installed and have our panels connected in the new year. But so far, the entire Skytech team has been fantastic!

Skytech Solar provided professional and efficient service on our complicated (multi-faceted) roof. They were very detailed in their planning and responsive regarding our preferences about location. They were careful about their work and took care not to damage our gutters and our landscaping. The panels work well and Skytech handled the permitting process and connecting to PG&E! We couldn't be happier and highly recommend Skytech Solar.

Colin, the company's CEO, reached out to us after he read about our experience. He sounded sincere and was appalled that this had happened. We are satisfied with his explanation (that S is new to his team, he is taking steps to ensure this doesn't happen to other customers) and accepted his apology. V is still a Skytech employee and given our good experience in 2017, Colin asked if we could try again, but with V and we agreed to try.

Great staff, every step of the process made easy by the staff and crew. Justin the Solar Consultant answered all questions and responded promptly to phone questions. From beginning to end, including the young man who waited patiently for sign off by Walnut Creek, went out of their way to make this process easy.

Skytech did get back to me after the initial delay. Since then they have been great. My system is up and running and cost less to install than any others I've heard of.

I decided to go with Skytech Solar through the 2018 Bay Area sunshares program, which made their pricing even more affordable than usual. Even without sunshares I would highly recommend them to anyone considering solar. They had plenty of options for panels, inverters, etc., including the type of bang-for-buck option I was looking for. Before my decision, they were not pushy but were very quick to respond to all my questions.

I really appreciated how the team worked easily and efficiently around my uncertain roof replacement schedule. The installation has been trouble-free so far (just a few months out). It's certainly fun to monitor its production!

This was a very professional installation with all code requirements met (not an easy task in my city). The selection of panels and inverter were right for my residence and the system has been working perfectly for nearly a year now. I really like the online monitoring and look at the system performance frequently. The only reason this is not five stars is due to the surprising delay between order and installation, nearly six months. Would recommend Skytech Solar to anyone.

We chose Skytech Solar from among 3 different solar companies during late 2017, all of which were in the Bay Aea Sunshares program, the 3 that the program felt were the best- Skytech Solar, Peterson-Dean, and SunPower. I chose Skytech Solar over its competitors (Peterson-Dean and SunPower) based on local company and customer support. The other two companies, according to my research, had significant customer support issues. SunPower cost per annual watt was higher. Peterson-Dean came in about the same as Skytech.

I was pleased there was no high pressure sales like others I had dealt with. (Can we sign you up today? Can we sign you up today?.) The whole business dealings were simple and pleasant for a large purchase. I must say, as an engineer, I pestered them with a lot of questions, all of which were answered to my satisfaction. Did not have to deal with a nameless customer service group somewhere; my dealings were all with the same few people, so there was good continuity.

The installation team was done by mid-afternoon, all in one day. Cleanup was thorough. Up and running same day, but had to wait for the final inspection and then PG&E certification a few days later. Seven months later- no problems. System working well. Power production staying right on estimated output, very pleased. Online access lets me monitor the system easily. I'm glad I did it with Skytech.

It has been about 8 months since Skytech installment of our 2 systems (we are 2 units in the inter sunset) We are producing more than we are using, with ZERO problems. Thanks Skytech You

The team at Skytech Solar is very competent and knowledgeable about solar installations. They also have a great selection of panels, from basic to advanced LG Neon R panels, at competitive prices. I researched solar for a month before I made a decision, and met with 5 different companies in the bay area (all top rated). Skytech Solar stood out with their competitive pricing (SunShares program), good customer service and overall fit for my project.

Here are the specific reasons they were the optimal choice for my project: - I wanted high-quality solar panels. LG Neon R 365W is a new module, which comes with a 25-year materials, performance & labor warranty. It has good efficiency (21.1%), low temperature coefficient (Pmax=-0.3%), and low annual degradation rate. This panel is competitive with Sunpower X-22, which is 1% more efficient, but at a higher price.

It is also better than the overpriced SolarCity panels, which seem to be just rebranded older Panasonic panels. - Skytech uses SolarEdge inverters. What's great about them is they are mainstream, relatively cheap, and inform the customer. Solaredge lets you monitor the per panel output online, view Voltage, Current, Power and Energy, weather conditions.

For the tinkerers among us, they have a REST API. What upset me with Sunpower & SolarCity is the fact they have the same information, but they don't make all of it (per panel) available to the consumer! Also Sunpower only does micro-inverters at the back of the panels, which are supposed to be decent, but why risk putting more electronics on a 135 degree roof (6 clearance at 100 degree ambient temp).

I decided to take the route of string inverter + optimizer to be safe(r). - Skytech participates in the SunShares program, which helped make the project more affordable. With this said, these guys are apparently pretty busy, so you need to be proactive and send them e-mails to keep things moving. Colin, the CEO, is also involved with the operations, and pretty responsive;-)

These guys were amazing. When another solar company dropped the ball, leaving me in a lurch, they picked it up on short order. Super professional, friendly and honest. I can't recommend them highly enough.

Very responsive and professional - knowledge of SF solar discount programs made even a larger system reasonably affordable.

We had Skytech install panels on our roof in Sept 2016. We got bids from 4 companies and Skytech had the lowest price by quite a lot. That made us a little nervous thinking quality and service would suffer, but they had good reviews so we took the chance with them and were not disappointed. They were easy reach via calls and emails and showed up mostly on time, but always got a call when they were running late.

It took about 5-6 weeks from contract signing to panels going live. We did not get any leaks in our roof even after this winter's heavy rains. We wouldn't hesitate to use them again.

We've had our solar panel install for about two months now and so far so great. The Skytech team were great to work with. We originally began our conversations with Kai late 2016 and were ready to go - but with the winter rains coming in and some mishaps from a roof leak - the team was so gracious (and patient) with our many postponements as we fixed our roof.

We did our install through the San Mateo County SunShares program. Of the three installers I spoke to - Kai was the most informative, and treated us like a customer (not a number on a waitlist, or a check to be collected). He was with us every step of the way, offering us alternatives proposals when we asked. and answering the many questions we had. John and Teela were great to work with for the install and coordination. John answered our many questions and always stayed in touch with us, to keep us in the loop of potential install windows (the darn rain!) and when they might schedule us. It's been neat to see the daily generation of our solar array, and knowing we are offsetting our daily consumption (at least for summer!). I anticipate our breakeven point will come sooner than anticipated. Thanks very much to the Skytech team!

I have my system installed by Skytech Solar about 1 1/2 years ago. They did a solid job. I would recommend them. Looks good on the roof, no leaks, and all employee interactions were solid.

Since you installed free solar panels on my roof in 2010, the time for an actual review of the success has come. I was initially impressed with your expertise on the benefit of installing solar panels. After installation, I have been happy to feel the financial benefits.

I have had Skytech Solar do the solar on six of my San Francisco properties. They included a 7 Panel Array, using Sharp ND-L235Q2 panels and an Enphase Energy Inverter. The CEC-AC System Rating 1.425 kW-ptc. was the most recent one. The crew was personable, they were prompt and did their jobs professionally. I have recommended this customer and have sent them potential customers.

I am happy with my new system. It's a good feeling knowing that my carbon fingerprint is quite a bit smaller now that I have six solar panels on my roof. Skytech has done a great job to accommodate my various requests. They are a personable lot. I have particularly enjoyed working with Jonathan, Joel and the young war vet (such an amazingly poised 21 year old).

I can now view the performance of my panels at any interval (hour, day, month, year) online! If a problem arises, I will notice it not only my looking at the monitoring unit in my house but also at the highly readable data online. Thanks, Skytech.

I am an 80-year-old widower and you have helped me so much in reducing my bill. Your customer service was excellent before you installed. But even after the few times I have called you, you had someone out that day or by the next day and fixed whatever issue I had. Thank you so much.

We found Skytech Solar through the Peninsula SunShares program. I have tried to get a solar company through Sunshares FOUR TIMES to come take a look at our roof and Skytech was the only one willing to do so. The other companies thought our installation was either too small (i.e. disguised as we didn't use enough electricity to warrant a PV system) or would not work on clay tile roofs (that was Sunrun). Skytech was willing to come out to talk with us and look at our 2-tier clay tile roof.

The rep provided us a very thorough analysis of what were the possibilities, the cost and the pay-back period. The installers were very professional, got the job done on our 2-tier clay tile roof and managed all the PG&E paperwork. We were able to install a 12-panel PV system. They even communicated with us through the weekend to trouble-shoot a problem we had with the monitoring device. Fantastic customer service. Unlike other companies who will only install at least a 10-panel system, Skytech is willing to install as small as an 8-panel system.

If anyone is considering having solar panels installed, now seems to be the perfect time. Skytech Solar installed our panels. great work-we're extremely satisfied with the results, and they're offering special rebates for a limited time. You can take advantage of the rebates, plus have the panels installed within a few weeks from sign-up, they said.

I would highly recommend Skytech Solar not only did we get the most kilawatts for the dollar but they did a great job on the installation, pushing through our tax and rebate forms. Now are PG&E electric bill is $17.50 for 2015.

Skytech Solar specializes in installing Solar Panels and Solar Power systems in the San Francisco Bay Area. Go Solar now and take advantage of Solar Energy to reduced PG&E rates, charging you electric car and reducing your overall carbon footprint. Skytech Solar is a local bay area solar company, located in Potrero Hill that has completed over 500 Residential Solar Panel installations in the City of San Francisco.

What are the advantages of solar energy? How do solar panels work? What are the solar energy pros and cons? Give us a call and one of our Solar Consultants would be glad to answer all of your Solar Power questions.

I'm not exactly sure how it happened, but I became a fan of Skytech because Sungevity hired them to install my solar panels. Skytech was on time and did what they came to do. The electrician, Joel, went above and beyond and totally made himself available for post-install questions. Super nice guy. I feel like Matt is my new best friend after talking with him on the phone a bunch of times.

Really personable. Not just smart and friendly, sincerely nice. Great customer service and quick response time. I felt completely catered to. I don't expect much or demand much and I like to simplify and accommodate as much as possible. I was well-rewarded for my lack of effort: When the electrical inspector tried to make trouble due to the width of my alley (breaker box spec code), Skytech gently presented documents proving that a prior inspector approved the box specs (30 years ago) and I was up and running!

It could have been a paperwork disaster but I had the nicest bunch of folks you could ever hope to do business with on my side. I also feel fairly certain that they know what they're doing. SKYTECH! :)