Meredith Home Improvements

Jethro and team were great from start to finish. They showed up on time and did excellent work for a fair price.

Jethro came to our house yesterday and gave us the most detailed roof inspection to prepare for a new roof that we've ever had. He was on time, extremely nice and transparent with what needed to be done. In addition to that he made sure we fully understood what needed to be done and why. We've been struggling to find a good fit for us for weeks now and I'm so glad we stumbled on this company! We definitely recommend:

Very pleased with MHI- they were very quick to respond, completed our roof repair in one day. Some flashing came a little loose a few days after the roof installation and when I let them know about it, they got someone out here right away and fixed it and told me that any other issues that come up would be promptly dealt with so long as I'm in this house, which I appreciated. 10/10 would recommend

I would highly recommend this company. I was having a hard time finding a roofing company until I contacted MHI Roofing. They are very quick to respond. Conner our salesman was beyond amazing. He has a great personality, very professional, took his time and explained everything. He even included my granddaughter in helping to pick out the shingles.

I'm so use to the pushy salesman that you want to get rid of after a few minutes. We had such a great time picking out our roof with Conner we would recommend him and MHI Roofing to everyone.

MHI roofing was a great experience from the ease of scheduling the first appointment until the completed job. Cam came out and checked out our roof that was damaged in a storm. He was very professional, thorough, and patient while discussing our needs and what we wanted done. He helped out tremendously with dealing with our insurance company and stayed in contact with us daily until it was figured out.

We had some rough weather but Brandon and his crew came out as soon as there was an opportunity and did a fantastic job. Brandon was also great with staying in contact with us throughout the project and answered any questions and concerns that we had. We will definitely be calling them for future roofing projects and have already referred them to a neighbor.

My salesman, Jethro, was amazing. MHI was the third company to provide me a bid for my roof. First company never even came to the house, second company sent a salesman who apparently measured everything from the ground. Jethro got on my roof, did a thorough inspection and even after putting his gear away pulled everything back out and got on the roof again to answer one of my questions.

He presented the details of the work in easy to understand language. He was patient and answered all of my questions thoroughly. His confidence in MHI and their ability to provide me with the best materials and the best workmanship was over the top. but genuine. He definitely stands behind his company. Not only was the price the best I had received but I was very impressed with the materials the workmanship and the overall experience, I had no problem committing on the day of my appointment. Hats off to Jethro and MHI!

We worked with Zach and he walked us through each step of the process. He made sure we understood what was wrong and how he was going to fix it. He took his time answering all of our questions and we feel we made the best choice going with him to repair our roof. I would highly recommend him for all of your roofing needs. Services: Roof repair, Roof inspection, Roof damage repair

We had our old box gutters replaced by MHI Roofing and we couldn't be happier. Great quality, good price, very polite and professional crew. Highly recommend.

My hope is that no one else has the experience that we had with are roof installation. What was to be a 2 day job turned into a 2 week nightmare. When the installers left on day 2 our roof was a hot mess. Gutters were not installed correctly, there were gaps on the roof and shingles not installed correctly. I don't think that MHI would post this job on their website as a job well done.

We had to fight at to get the roof done and it was a shame that our concerns we don't feel were taken seriously. Would I recommend MHI to anyone else, I would not with the experience that we had with the company. We seemed to have to defend ourselves at every corner. Thanks to Ralph who worked diligently to correct so many errors that were made. A roof is a large investment and when we put our faith in a company to do the job and do it right we certainly were not expecting the outcome.

We take pride in our home so we may be more particular about how things were done and I believe that is a good thing. This installation caused a lot of sleepless nights and heartache. I do hope this will encourage MHI to better oversee their installers. The roof was completed eventually after much back and forth but we believe if it would have been done right at the beginning this review would be a different story and we would more willing to recommend MHI.

MHI Roofing replaced our roof - we had an excellent experience and highly recommend them. Cory provided the initial inspection; he was punctual and took time to walk through the results of the inspection and the quote for the work. Cory was communicative and responsive to our follow up questions after the initial inspection (including those we had after obtaining estimates from other companies). MHI sent two work crews who completed the job in one day - they were punctual, professional, and did an excellent job with the install and on clearing up after. MHI provide an onsite supervisor during the install who kept us updated on progress throughout the day. Cory followed up with us after the install to ensure that everything was to our liking and that we didn't have any questions / issues (which we didn't). Thank you.

We received a bid from Cooper. He was very professional and helpful. We had to reschedule due to the snow a couple times, but was able to work around things as best we could. Came down again and looked at roof once it was melted did the measurements and helped out with different pricing financing options.

MHI was awesome to work with with very professional employees. i had the pleasure to work with Rob. He was super nice and very professional as well as available and patient. I ended up going with a familiar company that has done work for me before. If this company was unable to take the job. I would have definitely given the job to MHI.

Had a few issues but they were resolved. Everyone I interacted with was very helpful and knowledgeable except for one person.

Originally, I was only looking for repairs- I knew I had a few shingles off and a detached downspout- but Cory came out to do a full inspection, and he pointed out some problems that had escaped my attention. He answered my questions and made sure I understood the process and warranties before I signed the work order. The crew was fast and professional, and came as soon as they had availability.

Due to the pitch of my roof and the proximity of the neighbors, it couldn't have been an easy job, and that was before factoring in the 90 degree heat. They started around 7am had all the shingles off by noon, and everything back on and cleaned up by 7 pm. Great job and I recommended them to my neighbors.

Cam was incredible. They provided us timely service at a fair price when everyone else was either too slow or too expensive. Cam took care of us at every single step of the process. We were never once in the dark. The job was done quickly and cleanly. We could not have hoped for better.

Conner was on time, professional and very knowledgeable. He answered all our questions, gave us several options. Conner is just an all around great guy, who you can tell is honorable and reliable. We highly recommend him! Dave & Denise Trumbull

So far so good. Customer relations have been great. Super nice staff came to house. Took drone footage. Quoted a price i know is fair. I had two other quotes. Meredith won the job. I am secure that the job will be good. But i will let you know.

Presented the job as they would do it and gave us a contract indicating what would be done. While they may have done it according to specs- they did not install as indicated to us in the contract nor as their advertising pictures showed. Their lack of customer service was exactly as stated by another customer Jeffrey L. on 4/2/2021. COMICALLY POOR CUSTOMER SERVICE.

Now 2 months post $12,000 roof installation we are having some issues, sounds coming from the attic in one area, exactly below a air ventilation part of the roof. Contacted Jonathon Broce the VP or such. He told us to call an exterminator. we did, and paid for the inspection which found that the exhaust vents did not have exterior stainless steel mesh covering them, only interior.

I contacted Jonathon again and the most comical emails began. They are refusing to do their own roof inspection without the direction/guidance of the exterminator. Since when does a roofer need the report of the exterminator to take a look at the roof they installed 2 months ago. I am filing a formal complaint with the Bureau of Consumer Protection and the Attorney Generals office. Dont waste your time contacting this roofing company

Cam did such an awesome job helping me with getting my roof replaced and even got me approved with financing where I had to pay nothing down! Such a smooth easy process and happy to have gotten to work with them!

Jon and his team help my aunt with her roof repair and we couldn't be happier with their service. We live in Florida but the property is in WV, we had no idea who to turn to! Thank you for taking care of Phylis' place.

Comically poor customer service and communication. The subcontractors left garbage (fast food wrappers and bags) all over the front of the house and extension cords and air hoses draped in front of our doors between the two days of installation. The were not able to finish in the first day and came back in the evening of the following two days to "finish, " with ridiculously trimmed flashing, the wrong color caulking, and improperly installed skylights.

We complained to Andy and was told that he had plenty of installs with this subcontractor with no problems but that he'd have someone come over to repair within a week. In fact, it was only when I threatened to start mediation that he contacted me to schedule a visit. The issues were repaired reasonably well. We had initially planned to use Meredith to replace the soffit, facia, downspouts, and gutters but, when I asked Jon about some details regarding invoicing he became frustrated and offered us to cancel without a penalty, which we eagerly did. We've settled on an installed who will be using superior materials at a price which is 30% less than Meredith's. Avoid - there are too many far better alternatives who aren't inconvenienced by their customers.

If I could add a review with 0 stars, I would. We had issues with the initial permitting and our township office. Meredith couldn't produce proper drawings for out porch roof to be approved. It took weeks for Ty to hire an architect to get the drawings completed - he thought just handing a pencil drawing on a scratch piece of paper was sufficient.

Fast forward after completion of the project - the crew was courteous and efficient. A few months later we noticed (during fall rainy season) water running down the front of our house, leaving our front door area wet (it now has a ROOF). We called and called and finally got them to come out. Their solution? Add caulking. We tried for 2 years to get them to come out again and we got the run around (that's if we were able to actually talk to some one.) We finally got another roofing company to come out and inspect.

We thought maybe they used to incorrect flashing. After inspection, we found out along with incorrect flashing, the ENTIRE roof was installed incorrectly and water was leaking in between the siding. Luckily everything was covered by the GAF warranty and we weren't tied to using Meredith to make the repairs since it was 2 years after initial install.

The management practices of this company is appalling and is the reason why contractors get a bad name. Not to mention the staff turnaround. They are swindling thousands of dollars out of homeowners and employing contractors who do not know how to do proper installs. Their license needs to be revoked. It's down right shameful. If you stayed around to read this - I hope it helps.

January 7, 2019 I recently had my roof repaired by Meredith Home Improvements. I am writing to express my displeasure with the entire process from beginning to end. First, I would like to state that the roof looks really great. but that's where the good job ends. Once the roof was completed, I was left with a massive "mess" that needed to be cleaned up.

I had to call the office and request a clean-up. No one followed up with me stating the job was even done. So much material was left behind that I was under the impression they were coming back! My satisfaction was not met according to what I was promised in the initial consultation and sales pitch. I was informed that once the roof was done, cleanup would occur immediately afterwards.

Well that did not happen. I was also told that tarps would be placed around the property to catch debris. That also didn't happen. So because no tarps were used, there were nails everywhere in the front, side and backyards. Old roof pieces were EVERYWHERE. I was actually outside cleaning and sweeping - picking up nails. And I'm still finding nails!

And to further exacerbate the situation, one person came back alone to do the cleanup (which took two days because he didn't bring the heavy magnet the first clean-up visit). There is damage to my property: my storm window cover was busted and shattered, my back porch wooden railing is cracked and splintered in different places. I have grandkids and now I have to worry about them getting wood splinter pieces in their hands or fingers.

I had plastic fencing placed around an area in my garden that is also broken into pieces. All they had to do was ask me to remove these things before they were literally destroyed! So, as you can see, I really am not pleased with the outcome of this job. What was promised was not met and I had property destroyed in the process. I am paying $8600+ so I would have expected better than what I received.

The ball was dropped with the clean-up and the lack of communications once the job was completed. I cannot in good faith leave a favorable review of this company simply because I experienced lot of disappointment throughout the entire process. Mrs. Connor

The last storm was bad enough to take out a big portion of the roof. I called this roofing company and they were able to arrive on the scene within the week. They inspected the area and helped me patch up my rooftop and now it looks and works better than ever!

Meredith put a covered roof on our back porch. The work was immaculate. Everyone and everything was handled very professionally from beginning to end. I would highly recommend them to anyone for any of their outside home improvements!

I was so impressed with Meredith from the very beginning. They always called me back in a timely manner, answered all my questions, provided a very thorough estimate, and were easy to work with. The guys who came out to do the roof were friendly and were easy to talk to. I'd recommend Meredith to anyone!

Meredith home improvements does amazing work! They did siding, soffit and fascia on my home 5 years ago and I would highly recommend them!