West Coast Heating, Air Conditioning and Solar

Dmitriy was awesome! He ensured to educate us about our situation, make recommendations, and ultimately earn our business. He provided us the initial quote with a few options so I could explore different packages. He provided us a full HVAC education and we are very grateful for that! The entire team at West coast have made this experience super painless. They are friendly, knowledgeable, and experienced. I was able to get an appointment for a quote on same day, and begin the work in the same week.

We had our first maintenance service today, and everything from the scheduling to communication upon arrival all the way through the actual service was thorough and extremely professional. Excited to have found a reputable HVAC company in San Diego that we can trust and actually cares about their customers. Would recommend West Coast Heating & Air to anyone looking for service on their HVAC system.

I am very impressed and pleased with West Coast Heating. Everything from installation, furnace and AC to the checkups were done professionally and on the scheduled time. I especially want to thank Shawn, please excuse me if I spelt his name wrong. He was here for the installation and each checkup He is very professional and thorough, very knowledgeable, friendly, and helpful.

Please let him know he is much appreciated. In over 23 years of living in San Diego West Coast is one of the only two companies I would recommend to anyone. Thanks for a job well done!

Our AC was blowing warm air and 3 different companies had been out without solving the issue. Tony from West Coast came and thoroughly investigated the issue, listening to our experiences and failed past repairs to find what we think is the culprit. Tony was very upfront and professional explaining his thinking and work, and made a point to try to avoid expensive unnecessary repairs which was very refreshing.

In the end the problem appears to be solved, and we have a functioning AC again. Working with Tony was a great experience and we will return to West Coast for any future HVAC needs!

I rarely ever leave reviews but the team led by foreman D. (Initial for his privacy) was incredibly professional, clean, knowledgeable and efficient. They went above and beyond in installing our new ducts, AC and heat pump. The office staff isn't the most friendly but they're efficient and communicative and the team that installed more than made up for it. I can't recommend this company enough.

Professional is the best way to describe West Coast. Everyone - Sales (Rocky!), and team (Alex with crew!) went beyond expectations. My AC system (2 mini splits) is fantastic; a dream come true. I had a couple of other estimates and am glad that I did since I can see how superior West Coast is. Thank you to everyone at West Coast! (one of your many) truly satisfied customers. I forgot to mention that the price and financing couldn't be beat :)

I received several estimates for a replacement of a 12 year old 24 BTU heat pump that ranged from $5500 to $8100. Then Alex came from West Coast, took 45 minutes to thoughtfully give us a quote for $6100 minus a $3000 energy credit (total price to me $3100). It seems all the other installers were going to keep the $3000 credit for themselves! So I give 5 stars to West Coast for honesty and value. Then the installation was done very professionally and on time. All in all, the best experience I could have imagined!

I made an appointment with West Coast Heating to fix my heater which wasn't working. After scheduling me two weeks out due to no availability, and confirming the appointment the previous business day, they call me the morning of to reschedule due to a "mishap" with no further explanation or care for my inconvenience. Technician showed up on time to the new appointment later that day and was very nice (which is the only reason for two stars instead of one), he changed the filter, cleaned some sensor, and ran the test function on the furnace which seemed to work okay. Furnace still doesn't respond to a drop in temperature or heat my home properly. So far this service was a waste of $130 and and the better part of a day of my time. I'm trying to get them to come back out and help fix the issue in a timely fashion.

In 2019 after much research we contracted West Coast to replace our existing HVAC system, which included moving furnace system into my attic from a second floor closet and installing solar system consisting of 22 panels. We were very happy with the entire process and the value. The workers were always on time, and very respectful of our property. Happy to the point that we referred them to several friends and family.

Fast forward to 2022, system still working flawlessly and we are very happy we went with West Coast. A situation has arisen now, not related to our system which I needed help with. Our doorbell has stopped working due to a failing transformer. Now the hunt is on for the transformer location somewhere in my two story house. I have searched hi and low to no avail.

In a last ditch effort I contacted West Coast to see if it was possible they had moved it also into the attic. Though they responded that this is not something they would do they provided photos from before the install that showed the transformer in that closet. We are now assuming that the transformer may have been closed into the wall by workers that followed up after West Coast was finished.

The fact that West Coast did the research and found this old photo for me, just shows how they go above and beyond on their customer service. I will continue to recommend them to my friends.

I highly recommend West Coast Heating, Air Conditioning and Solar! Our heater was not working properly last night and had been somewhat intermittent over the last few months. I called West Coast this morning and they said they could have a tech come out this afternoon. Dmitriy arrived on time, assessed that the thermostat was faulty and was able to replace it on the spot. From arrival to completion the job took less than 45 minutes and the heater is working great!

The people were prompt to answer and correct the problems associated with the installation. One thing I was impressed with this company was the courtesy of their employees. The owner took my calls and responded within 10 min. as promised.

I had Alex come out and he was outstanding, he was very prompt and professional. I cant say enough nice thing about this company, they were amazing, will keep them in mind. I actually have something coming up and I will be contacting Alex for his great service!