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Otis Termite & Pest Control For nearly 40 years, the Otis Pest Control team has been providing the highest level of pest control service to Knoxville and the surrounding area. We've built our reputation around one thing: doing the job right the first time. Our staff of certified professional technicians are experts in pest control, and the company is built on the superior customer service they provide our clients.

Locally-owned and operated, but spanning an area including more than 20 East Tennessee counties, Otis Pest Control is uniquely positioned to offer the service and smile of a local business with the top-notch professional service you expect.
Business details
  • Year established: 1974
  • Employees: 16
Services
Mosquitoes
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Mosquitoes transmit a variety of diseases such as malaria, yellow fever, filariasis, dengue, encephalitis and west nile virus. Don't be bothered by Mosquitoes around your home - enjoy the outdoors! Otis Pest Control offers a comprehensive mosquito management program to help reduce the number of mosquitoes and the likelihood of you, your family or your guests being bitten.
Birds
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If you're having trouble with nuisance birds, Otis Pest Control can help. We control pest birds such as pigeons, sparrows, and starlings. They may be nesting or roosting in or around residential or commercial buildings. Our experienced field professionals can handle the situation, using the most humane methods available.
Commercial
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You may not have the emotional attachment to your business facility that you have to your home, but your business is your lifeblood. You can't afford to be distracted and slowed down by dealing with the invasion of unwanted pests like mice, raccoons, or insects.
Residential
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Your home is more than a shelter. It's a place of safety and comfort for you and your entire family. But when pests invade, that safety and comfort can disappear in a hurry, leaving your family feeling bothered and vulnerable. At Otis Pest Control, our residential pest services are designed around a 10-point service program. It's comprehensive, powerful, and effective.
Termites
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If left unchecked, termite infestations can be catastrophic to a business or homeowner. In fact, subterranean termites are responsible for over $3 Billion in damage to property each year. Fortunately, with our termite baiting systems and/or termite chemical treatments, we will stop a termite infestation before it can do any damage.
Reviews (12)
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Kaitlyn Kiser
Apr 26, 2022
Jack, Matt, and Tony came to the house to get rid of the bed bugs. I couldn't have asked for a better experience from them. They stood there and had great conversations with us and made sure the house was properly taken care of. They are some sweet men who I would very much recommend this company! Service: Bed bug extermination
Debbie Stoffle
Feb 27, 2022
I cannot say enough great things about this company. My contractor was at my house to repair sheetrock. We decided to remove it and there was termites. I called Rocky said he would be here 35 minutes. Guess what he was! Gave me estimate called technician. Within 2 hours problem area treated and house inspected. My contractor was able to complete his day. Great service, price and clean.
Kimberly S.
Nov 12, 2021
Billy is fantastic! He's courteous and very knowledgeable. I appreciate him taking extra time to explain how the pesticides work and reminding me to call him if we see any issues between visits. He is obviously trying to do a good job rather than a fast job which isn't always common now days. I would definitely recommend letting him be your 'bug guy!'
James Cromwell
Jun 18, 2021
After using Otis for multiple years, this year we've been unable to get anyone to come out and do our annual termite inspection. We've called 5+ times and had two inspections scheduled, but no one ever shows up. I know this pandemic had everything messed up, but this is ridiculous.
Cathy Amos
Apr 06, 2021
Highly recommend! Jack and Rocky are great! You've got a business and highest recommendation! Great people to work with! Service: Hornet & wasp extermination
Cody W. Pritchard
Mar 08, 2021
My review as changed after having a conversation with the owner's of the company and going over the issue I do recommend them they are the best and they will found a way to get a hold of you to fix the problem and I'm actually satisfied I have a permanent serviceman now and the also sent someone out to help with the issue named Jack and I really highly recommend to talk to Jack if there is any issue Jack will work with you and work every corner to make you happy and satisfied so my rating is between a 3.5-5.0 but I really recommend if any problems talk to Jack he'll work with you and try his best to solve anything really
Kayla Webb
Jan 02, 2020
(**UPDATE: After writing this review I did contact the company and they did come back and do another treatment free of charge to remedy the nightmare of remaining bugs left from the first treatment. Now it's been around 3 months n so far we're all clear. My family deeply appreciates the free retreatment that was done to fix the first one that didnt quite get the job done.

Now as far as we can tell so far the nightmare and misery seems to have finally ended. Thank you! UPDATE**)My family gave these people $1300 yes that's right $1,300 to do a bed bug thermal heat treatment. We are not well off financially by any means and it took A LOT to come up with that money but having bed bugs IS a living nightmare so we had to do something and heat treatment is supposed to be the best, most effective and guaranteed to work IF DONE PROPERLY treatment.

We even threw all our big furniture such as our couches n mattresses out as they were the most infested items. They had us leave for the day and when we came back they were gone and we walked in to find MANY of our appliances, household items, electronics, floor, toys and furniture items damaged which MAY have kind of been worth it if they had at least managed to get rid of the bed bugs but unfortunately within only 2 weeks of giving them all that money, them doing the treatment, trashing our beds n couches and them ruining many items, I found a very unpleasant, unexpected and unwelcome visitor in my bed after getting bitten by something. Yep u guessed it $1300 plus furniture n damages just down the hole cuz we still have bed bugs and this company never came back, never reached out or called or tried to make things right in any way after attempting to contact them on our end.

So now we're just out all that money and many of our belongings. my little girl and family are just stuck living in a nightmare until we can somehow manage to save up that kind of money again to go with a better company that wont just leave us out of money to fend for ourselves if they dont get rid of them like they're SUPPOSED to the first time. I just can't imagine that any decent person or company would put a child, a family, or anyone through all this. will update if anything changes.
Emily Moeck
Oct 30, 2019
Jack, at Otis Pest Control, was a savior in a disaster week! I cannot thank him or his helpful team enough! I unknowingly moved into a home that had a HUGE bed bug infestation (the house had been vacant for some time and, without hosts, bed bugs become dormant in a way that makes them hard to find during normal closing home inspections). A week into living in my house, I was COVERED with bites.

Right before Jack showed up at my door, I went to move my car and also found that it wouldn't start. Needless to say, I was an emotional wreck. Jack was knowledgeable and honest in his assessment of my house/treatment methods, and when he saw how emotionally taxing this experience had been, he made some calls to see if he could move things around to get into the house to heat treat it ASAP.

On his way out, he found out my car also just stopped working, and he opened the hood to try to help out there as well. About 15 minutes after he left with a price/date estimate, I was sitting on my porch in an emotional state and I noticed his car drive up again. He brought me food because he knew I was having a rough day! A few days later Otis heat treated my historic home and Jack and his team were just as kind and helpful then, as they sorted through my half-unpacked life and helped my house get into a treatable condition.

Because my infestation was YEARS old, and expansive, a few of the bed bugs survived the first treatment. This is a VERY RARE thing, but as soon as I called Jack to tell him, he sent out someone to do a quick chemical spray the same day, then came back and did a whole second heat treatment a few days after that (squeezing me in again)! Jack checked in with a phone call a day after that treatment to make sure they were finally gone (they were!) and to tell me, "Don't you worry, we are on top of this until they are gone, I promise!" Thank you Jack and Rocky and the whole Otis team! My home is home again!
Charlotte Bishop
Aug 10, 2019
These guys were super helpful and kind. Jack thoroughly explained every procedure and made what could have been a horrible situation much more bearable. I definitely recommend them!
Joshua Weaver
Jul 30, 2019
Prompt responses and appointment times. Very friendly and knowledgeable. Straight forward service without any "pushing" for extras.
George Butler
Nov 11, 2018
Good Company to do business with. Rocky took care of my needs and JP and Jason did a great job.
Jennifer Ogle
Feb 11, 2012
I've used these folks for years. They are efficient, reasonably priced, and very friendly!