Western Hills Window Company is Greater Cincinnati's go-to source for windows and doors. With roots on Cincinnati's west side and reach across the region, our sales and installation teams deliver exceptional customer service, quality products and superior installation across hundreds of neighborhoods in the Tristate.In 2016, Western Hills Window changed ownership for only the third time in its history, marking its second transition to a younger generation of owners who value both the longevity and reputation of the company as well as the dedication to quality instilled by its predecessors.Jason Phillips, a 20-year associate and longtime face of the company in the field, and his wife Laura are eager to build upon Western Hills Window's solid foundation and tradition of excellence.
Business details
- Year established: 1962
Services
Exterior Doors
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Windows
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Repair
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Residential
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With professional sales and installation of new construction and replacement windows, storm windows, storm doors, exterior entry doors and patio doors, more than 40,000 homeowners throughout Greater Cincinnati have trusted Western Hills Window to make their homes more attractive, energy efficient and comfortable while reducing exterior maintenance.
Commercial
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Reviews (11) Jeanine Caudill
Jun 01, 2022
We are very happy with our new windows! I agree with other reviews about how nice it was to NOT have a high pressure salesman. The windows came in earlier than expected and the installation could not have been any smoother. Stan was very professional and made the work look effortless with all of his experience. He left the space cleaner than when he arrived too. : Would definitely recommend this company.
Matt Reid
Jan 27, 2022
Had them replace 10 windows on my second floor. This is my biggest project so far on my house and I did a lot of research and got quite a few quotes. In the end I went with Western Hills Window Company cause they didn't use any high pressure sales tactics, they were straight forward and honest with me, and their installers were very experienced. The windows came in sooner than expected and installation went great. Already I'm noticing that my second floor is warmer. Thanks for the great work!
Tim Bengel
Jan 09, 2022
We needed 3 windows replaced, and the process of shopping for windows is a bizarre process. We invited the big window replacement companies into our homes which I instantly regret as I was sitting through an hour presentation of nonsense with the always be closing attitude from the salesman. Western Hills Windows did not have the flashy sales pitch, instead they were too the point, knowledgeable, professional and provided a quick quote. The team installing the windows were friendly, professional and cleaned up well after they were done. Definitely recommend!
Tiffany Norwood
Dec 20, 2021
Jennifer Smith
Jan 21, 2021
From the first call to the finished job, Jason and his team were extremely professional. No other company we met with came close to their level of knowledge and professionalism, which made us really trust them. They did our job in a timely manner and cleaned up after themselves, leaving our house exactly how we left it. Our windows are beautiful! We highly recommend Western Hills Window to anyone looking for new windows! You won't be disappointed!
Jenna League
Dec 21, 2020
I ran all over the west side to find a place to cut a piece of glass for a vanity. Either no one would help me for various reasons or they wanted an arm and a leg. I stopped into Western Hills Window Co and I was back in my car within two minutes with my glass cut! I didn't catch his name, but the man who cut my glass was friendly and did a wonderful job! Thank you again!
David Hilton
Nov 16, 2020
If I could give a zero star I would, I have done business with Western hill window for many years. Due to a fire at my home I had 12 window sashes that needed the glass replaced, I reached out to them because I want to support local business and they have taken care of me in the past. But "Dan" in the window repair shop flatly refused to help me, after I have lost so much for him to talk to me the way he did was just an addition to the hurt. I am really disappointed, can't believe I was treated like that. Better watch out dealing with a company like this. The level of cruelty really hurt.
Scott Sowders
Nov 16, 2020
I needed a window replaced and some siding and framing work around the window. Keith came out and basically told me that they were too busy and they wouldn't be able to get to me, but he knew a guy that would do the work. He gave me an estimate and told me that it might be a couple weeks. I never heard from either of them. It seems that nowadays companies are only interested in big jobs and that it's not worth their time to do the small jobs. If I were wanting all of my windows replaced, I think they would have fit me into their schedule. I would definitely look elsewhere.
Buckeye Land Title Company
Dec 05, 2018
We had a new back door installed. They worked hard to match the style with the older front door. In that effort, there was a color coding mix up and the new door had a totally different stain. Even though this was likely an error on the part of the manufacturer, a new matching replacement door was provided and installed. No cost, no question, no problem. Sometimes the integrity of a business is best revealed when things don't go as planned. This is a solid business with an obvious culture of customer service.
Brian Farwick
Nov 20, 2016
Laurie Fite
Mar 29, 2014
