Metro Floors

Just completed our second major project with Metro Floor and Remodelers. They did a complete kitchen/dining room/family room rennovation in 2018. This year (2021) they did a complete renno of our kids' bathroom (which is now the nicest room in the house), and removed carpet and refinished hardwood floors on our stairs and 2nd floor hallway. Also replaced carpet in four bedrooms.

The people at this firm are lovely to work with. The quality of their work is excellent. They stay on time, on budget, and provide outstanding design suggestions. This is our go-to firm for home remodeling. Thank you, Metro!

So glad we had Metro do our floors! Sean made it so easy for us. He gave us helpful advice as we went through the process of choosing the materials and he stayed in touch throughout the installation process. He answered our phone calls and paid attention to every detail. Everything was done very quickly and professionally from start to finish. The new floors look fantastic! Thank you Metro Floors and Sean!

Matt and his crew did an excellent job installing new floor. His inspection and estimate was professional and the crew was on time. Matt clearly knew what he was doing and his product reflected that. I highly recommend Matt and Metro Floors. Service: Floor fitting

I'm not done with having Metro install new hardwoods yet, but their installation costs are SIX thousand less than their larger competitor located just around the corner, for a job less than 700 square feet. So far, so good. I'll change this review if something goes wrong, but I have no reason to think it will.

Amazing service, selection and prices. I went in to find a small rug that I needed for a home renovation and Lisa helped me see if they had something in stock. She searched for a while and when she didn't find it she told me she would look in their larger warehouse during the weekend. On Monday she called me with a great match. Super friendly and great prices. Highly recommend them.

These guys are the best. Great stock, excellent installation and communication. Highly recommended!

I recently had my kitchen and floors fully renovated by Frank and his team from metro floors and remodelers. I wanted work done asap, however realizing it is the holiday season and we had to custom order the majority of the product I knew it was unlikely to get finished before the new year. Frank was so accommodating to me and ensured me that he will try his best to get everything completed before. Luckily, our products got delivered sooner than expected and his team was at my place the following day for the remainder of the week until everything was complete.

My new kitchen and flooring looks amazing and I highly recommend Metro flooring to anyone looking to do minor to major home renovations because you will not be disappointed! will make sure to recommend Frank and his team to anyone looking because they are very experienced and knowledgeable of the entire process from start to finish! Thanks again!

Had a wonderful experience recently with Metro. Beautiful carpeting and tile at reasonable prices. Great service and expert installations. Ask for Guray, he is the best.

Metro Floors and Remodelers recently installed hardwood floors in our new home, and my husband and I could not be more pleased! During our first meeting with Frank, he put our minds at ease that we could find a product that we not only loved but that also fit into our budget. He was extremely patient with us, as we mulled over the options, and he provided helpful, knowledgable design guidance when asked.

Once we selected a floor, the Metro team immediately hopped to work ordering the product and ensuring our installation took place as quickly as possible. Now, we have beautiful new floors, which completely transformed our house. From start to finish, the entire Metro team truly exhibited professionalism, skill and customer service that exceeded our expectations. For that, we'll happily recommend Metro Floors and Remodelers to others and won't hesitate to work with them on future projects.

Frank and Reza came highly recommended by our real estate agent. We are very pleased with the work they did replacing our cabinets, installing granite countertops and replacing old and damaged flooring. Frank's suggestions turned out beautifully and he was able to work with our budget. We now have more storage space, and the kitchen is roomy and looks great.

Great selection, helpful staff, very efficient. 2 Nd visit. I will refer to my friends.

We had an excellent experience working with Guray from Metro Floors! Guray helped us pick floors for a condo we were getting ready for sale. Guray is very knowledgable and really helped us understanding the different options we could go with. We also had quite a few constraints in terms of schedule and Guray provided absolutely stellar customer service throughout.

He was very flexible in working with our dates and pushing on his contractors to make things work for us. When the work was done Guray came in personally to check-out the place and worked with his team to make sure we were 100% satisfied. In terms of quality of work and end-result: we are extremely happy and the sale of our condo went well. Highly recommend!

Frank and his crew did an amazing job on our master bath remodel. They were fast, detail oriented and finished the job quickly. They also gave us a better price than other companies. I would highly recommend them!

My wife and I hired Frank and his crew to renovate our kitchen and master bathroom in our three level townhouse. While evaluating multiple contractors, I knew that Frank was going to be my choice. See, I'm IT systems guy, which means if you need me to build large, complex, enterprise IT systems then I'm the expert because I've done it hundreds of times. However, I have never renovated a kitchen and master bathroom. Frank guided us through the key decision points and gave us prescriptive guidance to ensure we didn't make a bad decision simply because we didn't know something.

Bottom line up front, Metro Floors and Remodelers has the experience in performing remodels that we were able to leverage into a successful project. Here's a short list of work performed in the kitchen: design and planning assistance to bring our vision to life; knocked out a wall separating our kitchen from our dining room; new wood floors on the entire mid-level of the townhouse and stairs; complete sand and paint of the mid-level; electrical work to move appliances, fixtures, and recessed lighting; plumbing work to move water lines; new cabinets; new countertops including individual slab selection; new sink; pot filler; tilework; and ductwork for a real hood.

The attention to detail was outstanding and the finished product is amazing. It's been close to a month and we still can't believe that we live here. Here's a short list of work performed in the master bathroom: design and planning assistance to work within the constraints of a small space to make the most use of what we have; tear out old corner shower stall and replace with 5'x3' custom mud-base shower; design assistance and installation of tilework and accents in the shower and around the soaking tub, including a planning session at a tile showroom; plumbing and electrical; new cabinets; new recessed lighting; new floors; and new bath fixtures for the soaking tub. Again, the attention to detail was outstanding and we love the finished product.

If I had to list a few reasons why you should choose Metro Floors and Remodelers, I would start with the assistance during the design phase. Make the decisions you want to get the result you want and let the team handle the minutia that the average homeowner would not know how to answer. Second, the attention to detail by the team will ensure the finished product looks amazing.

During the entire project, we never encountered an issue where we looked at something and asked "why didn't they think of ?" A great example is the beadboard they installed on the dining room side of the cabinets. I would never have thought of it and didn't ask for it. They knew and made it happen. The last reason you should choose Metro Floors and Remodelers is results. We, as homeowners, want to feel like we've received the results that we wanted when spending money on home renovations. Metro Floors and Remodelers delivers results. They've earned my trust and will be my choice for all my remaining renovation projects.

Metro floors recently did an excellent job in replacing my hardwood flooring. Their prices were fair, and the installation went smoothly. Hayri, Guray and the installers were all very professional and courteous and the new flooring is beautiful. Highly recommended!

Bought wool carpet, installed, and am pleased with the process and results. I have a small one bedroom condo that has too much furniture. I paid extra, within reason, to have help moving the heavier furniture. When I was comparing carpets they took the rolls of carpet down so I could see it better. The installers arrived on time, worked throughout the day and put the furniture back.

I am satisfied with the price and quality of the carpet and would recommend Metro to others. This appears to be a family owned and operated retailer who intends to satisfy customers. What more could one ask?

Poor installation on wall-to-wall carpet, and no interest in addressing the problems. They installed carpet in three locations. Stair installation was fine, but the other two had problems. One, where carpet meets wood flooring, carpet was not tucked, creating an unfinished edge and a tripping hazard. In another room, they did not properly estimate the height so that it was below the height of the adjoining floor and exposed old baseboard paint job around the perimeter.

If you have expertise in carpet installation, which I do not, you could probably avoid these issues by asking the right questions ahead of the installation. After 1 visit to the store, and two follow up calls, it became clear they are not interested in addressing the installation problems. Prices seem good on carpet in stock, and floor sales staff is friendly, just be careful on the installation!

You know you are dealing with a fine business when a problem arises and they graciously take care of it. We ordered a beautiful engineered hardwood floor from Metro Floors and, for whatever reason, two of the boxes that showed up at our doorway (these were picked up by our contractor) were the wrong ones. Metro accepted these back, though the packaging was compromised, and delivered the correct boxes. I greatly appreciate their support and due diligence. This could have been a nightmare, but they quickly took care of the problem. I highly recommend this store!

We had Metro Floors replace our home's upstairs carpet with hardwood flooring. Metro offered highly competitive pricing, quality products, good workmanship, and on-time installation. The reason I've rated them 4 stars instead of 5 is because of their initial unresponsiveness and long delay in providing a quote. When I initially contacted Hayri via Yelp, he called me right away to set up a measuring appointment. Unfortunately, he then forgot to mark our appointment on his calendar, and was over an hour late for our appointment.

He was very apologetic, and then promised to provide a quote within 4 days. It took him nearly two weeks to provide the quote, after multiple emails. Hayri ultimately provided an extremely competitive quote, and despite our disappointment with his responsiveness, we rolled the dice because of his price and rave reviews on Yelp. We made a good call. Hayri's team finished our hardwood flooring installation a week ahead of schedule, and overall, it looks great.

There was one issue, and he sent one of his employees out to fix it (though it took a couple weeks for him to come). That said, they corrected their error with no pushback and were very polite and professional about the whole thing, which we appreciated. Overall, Metro Floors did good work for us. If you can handle off and on radio silence, and getting a good price for high quality flooring and installation is a priority for you, Hayri is a good choice.

Save yourself a headache and use these guys. Metro floors did beautiful work on my condo's formerly carpeted 17 stairs and 700 sq ft. upstairs all the while providing professional and smooth customer service. Hyrie has a large selection of hardwood, many moons of experience, a warm personality and a practical approach. E.g. he was the only supplier who dragged my samples to a sunny area for inspection in his showroom. Also, he under-promised and over delivered on the time budget by several days!

Early construction completion.what?! I had five different contractors look at my hard wood project. Hyrie was by far the most professional and trust inspiring of the lot. He appraised the job the day I requested it and had a clearly written turn-key bid in my email box that night. He remained in contact with me throughout, usually being the one to initiate check ins and provided me with his cell phone number which he answers (again.what?).

He wasn't the cheapest and he wasn't the very highest but the more I experienced unprofessional customer service from the competition, sanity outweighed price on my priority list and I knew I'd chosen the right guy even before the work began. Things I got from the other guys: unreturned phone calls/emails, failure to provide promised written bid, confusing bid, errors on bid, subcontracting installer poaching attempt, false pretense of knowing legitimate answers to stuff. I'm glad they showed me their true colors so I could run for my life.to Metro Floors!

Excellent experience! Over the last couple of years I had to do several projects at my client's homes and in my own. Jaleh, the Manager, has been amazing at providing excellent customer service, as well as great ideas and products always within my budget.

I am a very happy customer. I badly needed new carpets in my house. I went to the Metro Design showroom and Reza and Frank helped me choose a carpet brand based on my budget and situation. I'm not very visual, so I asked Frank to help me with the color when he came out to measure my house. The install was about 4 days later, very efficient, and came out looking great. The carpet feels amazing, my roommate and I love it, and I am recommending Metro Design to everyone that needs interior house work done.

I am in the process of changing my bedroom carpets. They are amazing. Great customer service and many options to choose from. They also know all the rules and regulations of the condos in the city. I highly recommend them, if you are thinking of working with a caring, reasonably priced and high end group.

I just bought a condo and wanted to install hardwood floors and replace the bedroom carpets. My real estate agent introduced me to Hayri and I'm so gad she did. Hayri came out to see the place and make recommendations. He is very personable, patient, and understanding of budget limitations. I then went into his store to get samples which he allowed me to borrow and look at in the condo with my interior designer.

He has great selection and competitive pricing. He worked with my schedule and HOA requirements to get the job done and they even finished early! He accommodates his customers - for example, sending his worker to my office to pick up my key and replacing some crown molding for me as a favor (since the painters wouldn't do it), He builds a sense of trust with his customers and I liked that he genuinely seemed excited for me about my new place.

He even sent me home with a complementary cleaning kit. If you need wood floors or carpeting, I highly recommend Metro Floors if you want it done professionally, at a good price, and with a personal touch where the owner himself is personally involved and ensures a quality job.

I have a small condo in Noe Valley which needed new floors and a flight of stairs done. I shopped a lot before settling on Metro. Here's why: Hayri stepped right up when I was in the store and listened carefully to what I needed. He presented a very competitive pricing option for Maple Engineered Hardwood from an excellent maker. In addition, his installation price was very competitive. Hayri personally came to inspect my project and measure the space. Then, his installer came to inspect my project.

As we were replacing the baseboards, Hayri accommodated me by delivering them early so I could paint them prior to installation. The installers handled the job in two days, including prep (filling gaps, removing obstacles). They were clean and courteous, careful, precise.can't say enough! I have no compunction recommending Metro to my closest friends and family. Stop looking and go see Hayri. Thank you so much for the beautiful floors, Hayri. You are the best!

We had a wonderful experience with everyone at Metro Remodelers! They helped us find a gorgeous hand-scraped maple floor for our living/dining rooms that we are thrilled with, as well as, beautiful porcelain tile for our kitchen. We also loved their installers! They were very hard-working, pleasant, and meticulous with details. Everyone, from the cheerful receptionist/photographer to the installers, were kind and accommodating.

So.they installed the bedroom carpet. While doing so, they damaged the walls, the adjacant ceramic tile floor, and one door stop. The carpet is uneven in places and the install job was so poor, another carpet company is coming to determine if it can be salvaged.

Disappointing to go from a 5 star review to and update of 2 stars. Almost nine years later, the carpet I was so in love with had unglued in several spots in various rooms. Meaning, there were rolls/bumps on parts of the rug that separated from the flooring underneath. We had to hire someone to come in to re-stretch the carpet and re-glue. Translation.

Move ALL the furniture out of the rooms and pray it all gets done in one day before we bring our toddler home from day care. Oh and taking a day off from work to he home for this. Then part two. Discovered the bamboo flooring we adored was completely discolored when we move our area rugs. Our condo does not get direct sunlight. We were told the wood was cheap and poor quality. Great.

The only fix was to, again, move everything out, replace the flooring, get everything cleaned up before our toddler came home. Another day off from work. Oh and then of course dusting EVERYTHING because of what flew all over the house from the wood flooring being cut to fit with a saw. We had all this done before we moved in none years ago. We shouldn't have had to go through all this in less than nine years. Retracting my previous recommendation.

No nightmares with Metro Floors. It was all so easy. We worked with Hayri to install flooring and received a very, very fair deal. Overall, it was the best business to work with because we got quality service, installation, and product- no confusion or shoddy installation. After all, time is money. At another flooring store, we picked out a flooring and were later told that it was discontinued- what a waste of time!

This delayed the project because we had to search for another store that knew what it was doing. Hayri is a very honorable and knowledgeable businessman. Plus, he was so understanding of our crazy schedule. Metro Floors is also open on Saturdays, which is very rare in this town! We had initially wanted to work with Linda at Pioneer, but she gets booked quickly because of high demand.

After we picked out the flooring at Metro, Hayri came to confirm measurements before he dashed off to an important family dinner. We could have scheduled it for a later date, but he wanted to save us all time and clinch the deal. On the same day, he e-mailed us the invoice. Also, he was able to complete our HOA application (although you should do it by fax instead of e-mail because we couldn't open some of his files).

If he did not pick up the phone himself, we'd leave a message and get a call back from him in a very timely manner. No jerking around. As for the installation, his installers came on Saturday and did a top-notch job. We were told it would take all day for the job, but they finished everything super early. They're pros!

Had carpet put in in 2008 and by 2010 the carpet started to buckle around my apt. Took months for them to come and take care of it and when the installer said he would be here at 9am he called after 9 saying he would be here at 11:30.