The owner of American Mechanical, Inc. and all of our staff are totally committed to providing you the homeowner the best experience you have ever had with a company. Our office staff are extremely capable, able to answer your questions and schedule a visit with one of our amazing technicians. We pay close attention to the details of your request and work with you to meet your service needs.
From our well-trained NATE certified technicians to our office staff, we are here because of YOU!
From our well-trained NATE certified technicians to our office staff, we are here because of YOU!
Business details
- Year established: 1994
- Employees: 40
- Licensed
Services
Commercial Plumbers
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Water Heaters
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Plumbing Inspection
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Plumbing Repair & Replacement
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Plumbing Installation
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Since 1994, the experts at American Mechanical have helped homeowners in Virginia Beach, Chesapeake, and throughout Hampton Roads with HVAC and plumbing repair. We're available to you 24/7 for emergency fixes, and at your convenience to have new appliances for your kitchen or bathroom installed or upgraded.
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Reviews (22)
LeaMarie Ngowakl
Apr 28, 2022
I have been using American Mechanical in my real estate sales and property management business for over 10 years, but today I called them out to see about jetting the plumbing lines in my personal home. Ed was very helpful! He was able to determine that, while jetting the lines was a service they provide, I did not need to purchase that option to resolve me issue. He did a full assessment of all bathrooms and the kitchen and offered a very economical solution. Great service!
Janet Smith
Apr 17, 2022
From start to finish American Mechanical was professional. Our sales person Scott was very thorough and explained in detail the type of HVAC system we needed and how the replacement process would work. The crews arrived on time and were very professional and made sure to protect our flooring and home during the replacement process. The crew also kept us up to date of the progress they were making and about their return the next day.
The whole process was seamless and we are very pleased with our new heating/air and water heater. They left our home clean and the work was done as promised. Definitely recommend American Mechanical to our friends.
The whole process was seamless and we are very pleased with our new heating/air and water heater. They left our home clean and the work was done as promised. Definitely recommend American Mechanical to our friends.
Terry Smith
Apr 09, 2022
Had a electrical wire repair. Tech was very knowledgeable and professional. Took time to explain every aspect of the repair, and performed outstanding work. Very friendly and easy to talk to. Took the time to offer advice and complete a work up for a future upgrade. Very pleased with all aspects of this visit, would highly recommend Duane H. for all my future electrical work.
Jennifer Callarman
Apr 08, 2022
American Mechanical - I have nothing but good things to say. Not only did they call to schedule the maintenance visit, but also called to keep me updated about my "place in line", if you will. I did not choose a specific time frame, because I was home all day. My techician, Mr. Whitman, did an outstanding job exceeding my expectations. He was professional, personable, all the while.
He explained every step in terms I could understand and made recommendations without being pushy. Conversing with Mr. Whitman was easy, not awkward, which boosted my confidence. I give American Mechanical and Mr. Whitman 5 stars and two thumbs up.
He explained every step in terms I could understand and made recommendations without being pushy. Conversing with Mr. Whitman was easy, not awkward, which boosted my confidence. I give American Mechanical and Mr. Whitman 5 stars and two thumbs up.
Kimberly Voight
Mar 29, 2022
Matthew Leonard performed the semi-annual check on our HVAC system and fixed a loose ceiling vent. I was very pleased with his professionalism and knowledge of the system. Upon explaining an all house purifier and providing me with brochures on this, I authorized the installation of this unit and look forward to seeing some changes in the allergens in our house. Matthew did a great job, I am very pleased with the results. Also, American Mechanical is a great company I have been with 3-4 years, all services have been great, including their office personnel.
Rebecca Stone
Feb 28, 2022
We have a maintenance plan with American Mechanical. they would easily get 5 stars but they bailed on our appointment that we had scheduled for over 6 months. We bought this service plan and expected a timely inspection, and was told the morning of that they were short-staffed and unable to conduct the inspection. We were pushed out to a month later. Crummy, but whatever. Here's the positive: the company does a fantastic job from installation, to follow up, and then maintenance (when finally arrived). Avi was our tech today and he was incredibly professional and communicative.
I asked that he spend a few minutes explaining certain things and making certain that our understanding of everything was completely relayed. He was more than happy to go over any questions. He spent time evaluating our generator and equipment and then spent time explaining what occurred. Our family feels very confident with the generator and the product American mechanical has maintained.
I asked that he spend a few minutes explaining certain things and making certain that our understanding of everything was completely relayed. He was more than happy to go over any questions. He spent time evaluating our generator and equipment and then spent time explaining what occurred. Our family feels very confident with the generator and the product American mechanical has maintained.
Kristin Warren
Feb 23, 2022
The technician we had was very knowledgeable and thorough. You can tell that he is passionate about his work, and his work ethic is outstanding. He took the time to answer all of my many questions and explained everything very well. Other technicians from American Mechanical that we've had come out have also been awesome. I highly recommend the company.
Jeremy Christopher
Feb 06, 2022
They got to me super quick. Amazing customer service with the team over at American Mechanical inc. A few quick calls and I had Lemar Whitman looking at everything within just a few short hours. He was quick and knowledgeable. He had the whole system back up in no time. Thanks for making the quick repairs and saving the day! Services: Heating system repair, Heating system maintenance
Gregory Keefer
Jan 13, 2022
AC/Heat Pump Installation on September 15th. Came home to half the vents not blowing and attic stairs not reinstalled correctly. Duct was reinstalled with damper control inside. Carpet on stairs was dirty from their shoes. Called immediately and guy came out on Friday 17th. Tech came to look at stair damage, fix damper and oh yeah, bolt down outside unit because the first guy failed to do it. Tech said yeah they'll need to redo your stairs. 24 September called customer service, because my original salesman wasn't returning my messages or calls, and was told they would have a dispatcher call me. 28 September talked to Jamal in customer service, I think, regarding stairs still not replaced. 3 October still no action so I messaged American Mechanical via their website. 4 October received message from American mechanical and sent text back, as requested to say Thursday was best day to have repaired. Fixed on the 7th.
Fast forward to January, heat is working but unbalanced: hot upstairs freezing downstairs. Went in attic and found several feet of duct work left behind. Techs came out to inspect airflow and said all duct work (that came with house) had to be redone and turned my case over to sales. Within 30 minutes salesman was calling me I assume to give a sales pitch because I guess when you are replacing an entire unit they don't inspect how the duct work flows.
This is the absolute worst experience I've had for the amount of money I've spent. Highly recommend researching one of their competitors. Pictures show the gap they left in reinstalling stairs and the damage the stairs caused to a bedroom door trim when they dropped the stairs.
Fast forward to January, heat is working but unbalanced: hot upstairs freezing downstairs. Went in attic and found several feet of duct work left behind. Techs came out to inspect airflow and said all duct work (that came with house) had to be redone and turned my case over to sales. Within 30 minutes salesman was calling me I assume to give a sales pitch because I guess when you are replacing an entire unit they don't inspect how the duct work flows.
This is the absolute worst experience I've had for the amount of money I've spent. Highly recommend researching one of their competitors. Pictures show the gap they left in reinstalling stairs and the damage the stairs caused to a bedroom door trim when they dropped the stairs.
CJ'S. Info
Dec 22, 2021
The service I ordered was to fix a hard wired doorbell that I spray painted lol. (FYI: Don't spray paint your hard wired doorbell! Just buy a new one with a different color if you can - which is what I had to do as well.) So I called American Mechanical who came out and they had to run new doorbell wiring because it was old and bad in general. 1st Master Electrician Rodney who performed the inspection / diagnosis was professional, on time and informed me I would need new wiring. 2nd Master Electrician Jason who performed the re-run of new door bell wiring was also professional, on time and completed the job.
Both gentlemen were friendly, knowledgeable, listened to everything I asked and went above and beyond. Pricing was little high but was well worth the service all around. Therefore, I highly recommend this company! Thank you I couldn't be any happier!
Both gentlemen were friendly, knowledgeable, listened to everything I asked and went above and beyond. Pricing was little high but was well worth the service all around. Therefore, I highly recommend this company! Thank you I couldn't be any happier!
Myra Keith
Mar 27, 2018
Justin M.
Mar 20, 2018
Robert I.
Dec 23, 2017
Sharon B.
Feb 15, 2017
Diane T.
Nov 11, 2016
Jeremy Holt arrived on time (and called 30 min. before to say he was en route). Jeremy's communication was very clear. He was also pleasant and cheerful. He was quite efficient, wasting no time. He gave me an estimate on removing an antiquated kitchen light. I will definitely call him in the future for any electrical work I need done.
Sherry Thomas Cleveland
Sep 05, 2016
Carlton A. Rambo Sr
Apr 21, 2016
Yvonne Du Buy
Apr 07, 2016
Marie Felton
Mar 26, 2016
Roger Keown
Mar 23, 2016
Elizabeth Gregory
Feb 12, 2016
James R. M.
Jul 04, 2015
Steve did an excellent job. He was on time, in fact, he might just have been a few minutes early, and being an ole military man, I like that. He not only is very thorough, but he keeps you advised on what he is doing and why. It's always nice to know what is going on when someone is working on one of your systems.