Pro-Staff Termite & Pest Control

Terrible service.i knew more than the manager knew about.they took on the account, and serviced my shrubs for 3 applications. Shrubs looked worse after there treatments then before i hired them.then the manager came out and said it was to far for them to drive to service my shrubs. I asked for a refund and he said he couldn't do that Since then i have hired EVERGREEN LAWN AND PEST and they do a great job. Dont waste your money on prostaff

They were very responsive to my initial call and to a follow up call. Were on time, even called to say they could come earlier if that was okay. Very professional.

They inform me of their service that day. they call to ask if I need anything done on the inside. reasonable prices

These folks are great. Since having take care of outside I have no problem inside also.

Very good customer service from your call to them. To the representives that come to home to do the job.

Always great service folks that come to house, friendly and responsive to my concerns when I have them! THANKS!

Best pest control service I've used since living in Orlando for 20+ years. We've only had one incident since we started using ProStaff where we had a breakout of cockroaches (welcome to Florida), but ProStaff stayed on top of that problem with repeat visits and varied techniques until it was fixed. Besides that one incident we've enjoyed a bug-free home for many years as a result of their services.

Pro-Staff has always been so professional and mannerly! They are always responsive and efficient! I would highly recommend their services! My lawn always looks great thanks to them!

Excellent staff friendly atmosphere they know so much about bugs lawn and irrigation I would highly recommend them especially when their monthly plan is unbelievable

I had a service contract with another company who was unable to fix a leak in my irrigation system after 6 calls for them to come out. Was referred to Prostaff by a neighbor and they scheduled Bob out to come and assess. Bob spent a short half hour or so at my house and immediately determined the issue. We rescheduled a time for him to come Back out with the part to repair the broken part. Bob was super professional and friendly and his knowledge of my old system was great! Would highly recommend this company to anyone needing irrigation services. And to top it off, they waived the fee of the diagnosis visit and only charged me for the repairs.

While I'm not happy right now with the service i will continue to use it for now. I talked to a very nice lady Charly on the phone about my issues, so no need to go into it here. Thanks Mrs. Miller Services: Lawn pest control, Weed control

From the very start when one of your associates came to give mi a quote, also Fransico that repaired my sprinkling system and Carlos that treated my lawn. They were all professionals in thier job. Very curtious and polite. I am very happy that I choose your company. Thanks Irwin Rodriguez Services: Weed control, General pest inspection, Irrigation system repair & maintenance, Mosquito extermination, Ant extermination, Spider extermination, Flea & mite extermination, Lawn pest control

Great job. Very professional and excellent results. Had Massey at one point for my lawn and they did a poor job. Services: Ants, Cockroaches, Termites, Lawn pest control, Termite inspection, Weed control

Pro Staff was five star in every way from the first moment they contacted me to every appointment and service. They always called me in advance and always walkthrough the property once the service was completed. I recommend them without Reserve. Services: Termite extermination, General wildlife removal, General pest inspection, Irrigation system repair & maintenance, Ant extermination, Rodent extermination, Lawn pest control, Termite inspection

We have used this company for 8 years for our lawn/pest care. Everything was great-until we needed services outside our standard. We needed flea treatment and we understood it may take more than one time. The first time didn't work-so we had to reschedule a second time. I have several cats-one of which I can't get crated to removed the animals while they treat-she only likes my daughter who off to college.

My daughter drove down 3 hours to help me-and ProStaff was a no call/no show. Since my appointment was at 5pm on Friday-they don't have a service to follow up with and I can't do anything till Monday.which my daughter has to go back for finals. Our house is steadily getting worst and I'm loosing a the battle. They sure as heck call me for payment the very next day for flea treatment that still has yet to work. Very unhappy. And I don't think I'll renew my annual treatments and go to another lawn/ pest control company after this experience.

We have been customers for years and are generally very pleased, when there is an issue the follow up is good. Things I would like to see, if a customer desires a notice of when the technician will visit.the day is fine, ,,,i t would be a reminder and opportunity to make a comment, ask a question etc. Again for customers who would like this, if there are seasonal weeds that are obvious that cannot be treated for whatever reason, say so.and then those door hangers that tell me you have gone paperless and will email the "report".well then email the report and no need for the doorhanger, especially if we are away :

Customer service was excellent, Amber was quick to respond to questions and friendly to speak with. I've only had the initial treatment so far, so I will have to wait and see how effective the service is, but the explanation of what they used and how it works gives me confidence in the long-term. Very satisfied so far! Services: Ants, Cockroaches, Inspection

You should really teach your employees how to drive in a company vehicle. The person driving around Kissimmee/Saint Cloud today kept cutting people off and trying to pass everyone by speeding down the merge lane.

This is to confirm our appointment for today @ 10:00AM. Is that correct? This for our annual Inspection.

Having been using ProStaff for several years now and they are excellent. Our lawn and plants have never had better care.

Pro-Staff has been our company for over 10 years! The Office Staff ( Yolanda ) is always so helpful and goes completely out of her way to ensure we are satisfied and pleased with all Pest and Lawn Control Appts.

We had a German cockroach problem for a while. Our landlord sent over other exterminators, with no results. Finally I called Pro-Staff and they were incredibly thorough, friendly, and effective. They provide awesome service, encourage follow-ups (as needed), and really care about killing every bug in the room.

Amazing service! I'm not one to leave reviews but I'm so appreciative of them! My house was filled with termites, they came out and took care of them fast and are very very professional! Bob the manager is amazing!

I picked Prostaff due to the great reviews I have seen. Today our service was completed by Santiago. He was amazing at describing the service. I was worried because he was going to have to drill. He repaired everything back to perfect.

Tony saved the day and my sanity! Within a week what started as a few ants in the kitchen cupboard spread to almost every room in my house! I was horrified. When I called Pro Staff, they connected me to Tony who was very knowledgeable in this type of infestation and explained step by step what he would do to address the problem.

I forgot to edit this review. Pro-staff has exceeded my expectations in a company as far as how they handle their customers. I forgot I left this review until the owner himself called, and promised to make things right.