G.P. Plumbing & Air Conditioning

I was using this company to service my old conditioner so when I needed a new unit I had them install one. Problems from Day 1. Installers did not speak English and the supervisor left. We asked that they hook up the emergency drain. Using google translate they told us we did not need that hooked up. Unit leaked and ruined my garage ceiling. They "fixed" it. Failed inspection. They fixed it failed inspection again. Owner of company implied that we were sabotaging the unit. Terrible experience. Go somewhere else.

GP Plumbing installed a new hot water heater and a new toilet in my master bath. They were professional, on time, personable, extremely clean and efficient with both installations. I could not be happier. The office staff is also friendly, kind and respectful. I highly recommend this company for any of your plumbing needs. Service: Installation

Guy (owner of GP) came out one day to provide options on a failed tankless water heater. We came to an agreement and he was out there the next morning (on-time) and installed a new water heater within 45 minutes. Great price. Great value. Very professional. I'll not go anywhere else for my plumbing needs. Thanks, GP Plumbing!

Needed a new water heater. GP Plumbing was readily available to schedule my replacement. Mike reviewed the installation process, cleaned up and made sure everything was in working order before he left. Thanks for the great service, Mike!

Ryan from GP's service dept came out and did thorough check up of our HVAC system. And took the time to educate me on the items that I should keep an eye on during the hot summer months. Would definitely recommend Ryan & GP Plumbing & AC to anyone in Cape Coral. Services: Cleaning, HVAC maintenance

Ryan came out to replace the motor for our AC and service our HVAC and was super professional and pleasant. He explained was the issue was and provided solutions. Very nice experience. Service: HVAC maintenance

Our AC upstairs was not working and we called GP and they were super responsive and sent someone out within the hour. Ryan came out late tonight and was great! Definitely recommend. Service: AC maintenance

Ryan from G.P. Plumbing & AC came out to our home today to check on an issue we were having with water leaking from the pan in the ceiling of our garage. He was on time, professional & knowledgeable & explained what was going on with our AC unit. He answered any questions we had while he was working on our AC unit & at the completion of his maintenance, Ryan gave us several options for what to do if we have any issues in the future.

Being new to Florida in the past two years & not having used air conditioning services prior to today I am sure glad I picked up the phone & called G.P. Plumbing & AC. Oh. by the way I forgot to mention that this was same day service. I called this morning & got serviced by this afternoon. Thanks again G.P. Plumbing & AC, you've earned our trust.

GP Plumbing and Air Conditioning has taken care of my Air Conditioning unit for about 6 years. I have an annual maintenance contract so see them twice a year. They are honest, trustworthy and friendly. Ryan come out today, and once again was so helpful and patient, and taught me some additional maintenance tricks to keep the unit running smoothly. He is very knowledgeable, and I appreciate him taking the time to answer any questions I have. Great locally owned company

Ryan came to my home today within one hours time of GP plumbing being notified. He was professional, pleasant, and explained everything that he was repairing on my AC unit. I was very satisfied with his service. Thank you very much, Ryan Service: Repair HVAC

G.P. has provided both AC/heat pump and plumbing service for my home. The service personnel were friendly, professional, responsive to my needs, and always on time. I highly recommend them to anyone needing these services. They are all outstanding at what they do.a real team! Services: Heating maintenance, HVAC maintenance, Repair heating system, AC maintenance, Repair HVAC

Living in Cape Coral we needed a whole house water conditioning system. Being that we used GP in the past for a new pool heater and other plumbing maintenance we called them for their opinion. We spent some time on the phone and two days later they were there for the install. Their team is extremely professional, clean, on time and extremely competent plus their pricing is very competitive Thanks GP

We have an ongoing AC maintenance agreement with GP Plumbing for a couple of years now and could not be happier. Annual maintenance checks are always done on time and the staff is very friendly and accommodating. I called this morning to place an AC service call and was able to have someone come out the very same day. The technician, Ryan, was very professional and explained thoroughly the issue he detected.

There was no sales pitch to the newest and best equipment on the market. He checked out any possible existing warranties and made sure all my questions and concerns got answered. I have and will continue to recommend GP Plumbing to anybody.

HORRIBLY EXPENSIVE. REFUSE TO WORK! My Mini split for the main bedroom stopped working. They came out
and found the circuit board in the outside unit had burned up. They promised to buy one and install. A week later I had to call
to ask why I had not heard from them. They said the board was not
available from the suppliers they deal with. I asked if they would
install a new 38SEER mini split that I would buy for $1,347
including installation kit and free shipping.

They refused saying
I should find a different company. They don't offer 38SEER heat
pumps. Only low performance 24SEER. From discussion with them it
appears that when they buy the equipment the installation charge
works out to about $600 per hour or more! They tried to hide it
by saying they don't charge an hourly rate only a flat rate and
their charges are fair. This is not fair, it is horrendous. They
took a couple of hundred dollars from me and I got NOTHING!

I highly recommend GP Plumbing. They are very professional, on time, great communicators, priced under competitors and great quality work. My phone calls were immediately returned and they showed up when scheduled. I have used them in the past for small plumbing needs and recently used them for a new sewer line from my home to the street. Guy Poirier and his crew were excellent to deal with for this huge issue of mine.

He explained everything that would be done and completed the job as described. Considering, there was large equipment on my yard and a lot of digging, my yard looked very nice when they were done. I could tell they take pride in their work. Guy and his crew were VERY knowledgeable and I felt extremely confident in their work. Guy didn't try to up sell me on this job (like other companies tried when I got quotes) GP Plumbing was the best price out of 3 quotes I got from other companies. Including the office staff, everyone I dealt with at GP Plumbing were very friendly and professional!

We had them clean and seal our ducts that had alot of sheetrock dust. Brandon checked our entire system and explained things well. Raylyn in the office was pleasant and very helpful scheduling our service in a timely manner since we had company arriving. The crew was polite and did a great job.

I contracted for a duct cleaning and check of our 2002 AC/Heat pump unit. The crew arrived on time, completed the work very efficiently, and were very professional. I gave them 5 stars because they cleaned up after themselves, and explained what was going on with my unit. There were no surprises, the price was as contracted and the end result even with old coils was a cooler air temperature than we have ever achieved before.

Today (80+ outside and humid) I had to turn up our AC it was actually too cool for us. I knew the ducts were dirty as we did Irma construction repairs but did not expect better circulation, that was a nice bonus.

My AC hasn't drained correctly since it was installed. They LOVE coming out and sucking drain line for $200 a pop, but still have not fixed the problem. The unit is only 2 years old, I shouldn't have to vacuum my line literally every week, sometimes multiple times a day. When I call to complain they try and sell me a maintenance package. I'd be happy to buy one IF you took care of my problem first! Gonna seek help elsewhere UPDATE: While I may NOT be a certified AC Technician, I am a customer, a customer who grew frustrated enough to take time a write a review.

I wrote the review because I felt I wasn't being heard, that the same problems happened over and over again even with priming the tap. I would have entertained a member of management coming out to see what was going and suggest solutions. I did receive a phone message, but was on the road that day meeting with clients and unable to return the call. Hours later I saw the written response below.

Instead of the "Sorry for any confusion, how do we make this right, " I am given an out-of-context list of my service records (some of which is incorrect) and implications on my inexperience being the root cause of the problem. I don't need to write anymore, this is NOT how you should treat your customers. I did get a second opinion this weekend, the pitch on the main drain line was insufficient (like no pitch at all) causing my drain pan to continually back up. There are other installation issues that I will be fixing as well.

This is the worst company you can possibly work with. I am giving 1 star simply because it would not let me give negative. I had them come out to replace a water heater and fix and air conditioner. Turns out it was the kickstarter and needed 1lb of freon. That was 650. A little high, but thought they would take care of us on the water heater. They sure did. 1250.00 to install a water heater.

They added a drain line by "drilling" read kicking a hole through our wall just to make sure I needed a drywaller to come as well. When questioning the 1250 charge and showing an add for 495.00 water heaters, the owner Guy got so defensive and told me that add never should have been run and they need to make money on buying water heaters. He also said there was so much entailed.

I disagree as total time spent on job was 40 mins. Super involved job. Stay far away as there are so many better options such as Bergau plumbing. Live and learn and boy have I learned. Guy you should be ashamed of treating families who have helped you as much as mine has this way. I will add to my review as they have decided to challenge the validity.

I had a friend time the work that was done. That is how I know it was 40 minutes. I also did not have to replace the drywall behind the heater as it has a few specks of mold from the humidity caused by the water leaking. I will add a picture for proof. Also I will add the picture of the spot that the tech clearly kicked a hole in our wall. Funny too, they don't address the fact that they have an add running for 495.00 water heaters installed.

I knew it would be more than that for the drain pan, but not 1250.00 total. Also we had the wall ready for the heater install before the tech left and we told him he could put it in right then. He said he couldn't because the office told him to go to the next and come back later. And yes my brother in law did a lot of work in another business with the owner, it was less than reciprocal. Plus, I was not looking for a deal because of their relationship, simply an honest and fair price. I received neither and I am simply telling my story. You can decide for yourselves if you make the call to GP or not.

The service technician thoroughly checked our AC system and provided suggestions for keeping it in good running order.

The first time I used this company was three years ago for emergency AC repair. They came to my rescue, I now use them for yearly maintenance on my very old AC unit. Although they are amazed that the old girl is still running, they never try to sell me something that I don't need. When it's time to install a new unit, I will be giving them a call. They are always prompt and professional. I would highly recommend G.P. Plumbing and Air-conditioning.

They are very good. The technician came out, kept me up to date, explained to me in simple terms and they were very patient and up front and honest. I have been dealing with them for a while and I will continue to call them. I would highly recommend them to anyone who needs HVAC service.

The two guys were very knowledgeable and knew immediately what the problem was and went right to it. They were very nice and accommodating.

I would recommend him at any time, and if I ever have another problem plumbing related, I will be calling him! I trust him incredibly!

It was very quick response time to my request. Top notch customer service.

Love this company, I would recommend them to everyone and will be using their services again. Their rates are awesome and they are always on time. They are very knowledgeable and friendly. As soon as they got to my house they started right away and got the job done ASAP.

I had a very positive experience with this company. Very professional, very prompt. When they say they're coming at a specified time they are there. I would highly recommend this company and will certainly call them again for any future air conditioning/plumbing needs.

Gp plumbing and air is a wonderful company. They are very professional, the techs are very hard working and knowledgeable in their field. When I called to ask some questions about a job I needed to get done, They were to the point, honest, and I was very pleased with their rates.

If you are hesitant and a little distrustful about all the a/c companies, don't be any more. GP is truly the best. Several of my neighbors use them too. They explain everything they are doing, show you pictures of what you need to repair/replace, cost is very competitive, and they even clean up afterwards.

Emergency AC Repair in Southwest Florida is a huge undertaking. GP Plumbing & Air excel at over delivering the highest standard in customer service as well as delivering the best possible service experience.

After returning home from a trip we found the air conditioner not working properly. Did some research on the web and called GP. They we able to make a service call that afternoon. After discovering the problem we were given all the cost options and decided it would be best to replace the unit.

I am very satisfied with the installation of a new hot water tank and faucet in my garage. Guy and Dan were very knowledgeable about plumbing and did quality work at a reasonable cost. Thank you very much!

Our main AC in our house had died on us and being new to the area we didn't have any intel yet on services for our house. We suspected it was the air handler. I found GP Plumbing after careful research online.

Obtained G.P. Plumbing through an Angie's List special. Unfortunately it was meant for a home with two air condioners not one. GP offered a two year plan giving me credit for the plan I purchased through Angie's list.

The entire experience with G.P. Plumbing and Air Conditioning was excellent. Charlie was professional and knowledgeable. He quote a very reasonable and competitive price. Jeremya scheduled the appt and could not be nicer.