Merit Appliance Repair

Fixed my washing machine quickly. Great service. Highly recommend Merit. Service: Washing machine repair

The technician (Levert) was polite. He told me what was wrong and knew within seconds of listening to the dryer. He showed me the part that was broken and the new part to replace it. Professional, knowledgeable, and helpful. Service: Dryer repair

It has been an excellent experience dealing with Merit. We have had the same repair technician, Lavert, twice now. A very pleasant young man, very competent. He is always welcome. Services: Washer/dryer repair, Oven repair

Very professional and knowledgeable, i highly recommend their services he was in and out at a decent price Service: Refrigerator/freezer repair

I am so impressed with Merit's integrity! Before coming out for a service call, the technician called me to talk about the problem. Through that conversation we realized the problem may be something out his scope and decided it didn't make sense for him to come out until that was investigated. I'm so grateful he prioritized helping me get the problem fixed rather than just collecting a service fee- I will be using Merit for all my appliance repair needs now.

Had a great experience with Merit. The repair technician, LeVert, was very friendly, prompt and efficient. He was able to repair the problem in a single visit, and the cost was very reasonable compared to other service quotes I had gotten. I would highly recommend and I will use them in the future! Service: Stove & cooktop repair

Our dryer broke on a Friday afternoon. We called a few places - Merit was the only place that actually answered & confirmed that the technician would wear a mask for the appointment. They were able to get to our house on Monday afternoon - about as quickly as possible, given the timing. Levert was prompt, knowledgeable, and very friendly. Our dryer was fixed quickly for a reasonable price. Will definitely call again for future appliance repair! :

Merit was great - as was the technician Levert. He was quick, diagnosed the problem easily, and fixed my dryer for less than I anticipated - all in about an hour, if that. Saved me tons on a new appliance. I'll call them again for sure. Service: Washer/dryer repair

I called for service on Saturday, and the repairman showed up promptly on Monday morning. He fixed the problem on the spot and charged a very reasonable amount, compared to what I had been quoted elsewhere. Merit has a diagnostic fee, but applies that to the price of the repair. The repairman was friendly and efficient. Merit is now my go-to repair service. Thank you!

Your receptionist is so incredibly rude. She hung up on me when I tried to ask a follow-up question about potentially scheduling a repair appointment next month when your techs are not booked out, and I thought we were disconnected at first. It turns out, she hung up on me mid-sentence. When I called back, still thinking it was an accident, she started chanting, "we're booked, we're booked, we're booked" and was horrible to speak to.

At least now I won't make the mistake of calling Merit ever again. I doubt you'll be booked for long. Update: And apparently the receptionist lies to avoid the consequences of her rudeness or the owner does. When I called back, she specifically referenced hanging up because the techs were booked for two weeks. I was willing to wait, but not for this mess of a company.

Not on time & Poor customer service. Tech did not even pull the oven out to diagnose and made a guess. They do not have the equipment to pull out an oven unless you want to pay them for 2 guys to get an oven out. Tech said "I can try to pull it out myself but if it damages your floor that is on you". Waste of time, no refund, and was yelled at.

I asked for an estimate for my dryer which was not heating and shutting off mid-cycle. The estimate ($85 for the brief visit) from Merit was that three items needed replacing: the board, the thermostat and either a fuse or a sensor. I got a second opinion from another repair person, who simply replaced the sensor, which fixed the issue for $120 versus more than $400 that it would have cost with Merit.

I don't know why Merit estimated so many replacements, but just remember to always get a second opinion, even if you've already invested money in the estimate. I should add that the repair company that fixed my dryer did not ask for a fee to come out.

I highly recommend Merit Appliance Repair! They scheduled me with two business days. The Technican Levert even called prior to our appointment and was on time! Levert was very professional, knowledgeable, and took the time to explain what was going on. He was able to quickly find the needed part and repair the refrigerator the sane day! Very impressive!

My oven has been slowly dying over the past couple of months, and decided to stop heating up last week. They were able to get me on the schedule earlier than other places I called and replaced the faulty part really quickly. I'd definitely use their services again. Service: Repair cooker / hob / oven

I own a small business where every dollar counts right now. We had them come out to look at our washer, and when I called to pay the bill they only charged the service fee. He said it was because he just had to adjust some sensor or something and it didn't take very long, so he wasn't going to charge us for anything more than the service fee that we would have had to pay regardless of the outcome. Ok, I don't know ANYTHING about washers, and had he said it was 700 dollars I would have had to pay it, and would have believed him. Instead, he chose to not only be honest, but generous with the way he charged us.

The gentleman I spoke with was also very kind and did a great job. He was on time (and even came back a second time because WE messed up the schedule the first time he came by). Highly recommend this company. I wish every service company was like this one

Merit Appliance was great. Oven/stove gave out on me, and they had it diagnosed and fixed in no time. Fast, knowledgeable and affordable. Highly recommend!

My microwave stopped working last Saturday. I left a message for Merit Appliance later that night. I got a reply first thing Monday morning! Gave me a quote based on my information, came out the same day with the correct part and everything was done that afternoon! I know who to call next time!

I found Merit Appliance online. I immediately felt like he was on my side to figure out the repair steps needed to get my oven back to full function. He arrived on time, explained each of his steps and worked quickly, professionally and at a reasonable cost. Easily the best local repair shop!

I've contacted Merit Appliance twice before. I get prompt, efficient, professional service each time! He consistently impresses me with his knowledge and skill, and his ability to put my mind at ease. I will highly recommend Merit Appliance!

Fast service, accurate pricing. From the first call, to the actual repair, everything was excellent. He showed up right on time and his initial quote based on what i thought was wrong was accurate. Would highly recommend his service.

I recently used Merit Appliance Repair and I am glad I did. They were courteous, professional and on time. The costs of the repairs were reasonable and he described what was needed beforehand. I am very happy with the service I received and I will be using Merit again.

Great experience! Levert was honest and straightforward about the problem and cost to repair and had my washing machine working properly again in a short amount of time.

Levert was awesome! My washing machine was leaking water all over the basement, and he fixed it quickly, and stuck around to make sure it went through a cycle without leaking again. Will use Merit again for future issues that arise.

Levert arrived quickly to repair our refrigerator and found and solved the problem! We appreciate the great work! Thanks so much!

Firstly, the serviceman was nice and courteous enough. But my issue was when he called to blame me for telling them I live on a street that ends in North instead of South. Even though I remember explicitly saying North when i spoke on the phone.