North Valley Mechanical

Two very friendly and expert guys who quickly fixed my botched DIY thermostat installation and gave the system a quick once over for no extra charge. Arrived well within the promised 30 minutes on this 104 degree day! Person who answered the phone was very friendly and helpful and I'm sure they we're getting a lot of service calls that day. Keeping this number handy for any future needs.

I never have to worry about those guys showing up or doing something improper. I feel comfortable leaving while they do the work knowing that it gets done properly. I have been using them for more than 5 years now and my experience with them is only getting better every time they come, which is twice a year. Services: A/C system maintenance, A/C system repair

North Valley Mechanical is great. Brett is an awesome technician who is excellent at diagnosing and fixing problems. He is very professional, courteous, and works quickly to get the job done. I always prefer to use North Valley Mechanical for my rental properties and home. Services: A/C system maintenance, HVAC system maintenance, A/C system repair, HVAC duct & vent repair

The technician installed our new nest thermostat. Very thorough and just did a great job. Don't hesitate to give them a call! Service: Thermostat installation

My A/C stopped working on a Friday evening--I called my home warranty company who setup a ticket with North Valley Mechanical. This company is amazing! They came to my house and confirmed the A/C unit was working well--no issues! They looked at the thermostat which was very old and replaced that and then on a final check, started seeing issues with the voltage.

They checked the electrical panel and said there was a "sizzle" sound when the breaker was turned on. They were not able to replace the breaker and said they would reach back out to the home warranty company to get an electrician for me. Literally five minutes later, I received an email from Sunbelt Electric and an appointment time. They came by today and fixed the electrical issue and the A/C started right up and cooled my house down from 91 degrees to 80 degrees and I'm the happiest person in Phoenix right now! Thanks for all you've done to help me North Valley Mechanical! You are truly top guns!

I have used North Valley Mechanical for years. Their office is well organized, they keep good records and demonstrate that they value my business. I equally value their integrity, responsiveness and all their Technicians are great as well. Services: HVAC system maintenance, Repair HVAC

We've been with North Valley Mechanical for some years and we are always impressed with the technical skills of those who come to the house twice a year to check out our units. This year (the HVAC) is 25 years old. There was a serious problem with one of the units so we decided to replace both. Today. The guys who came over (Ferris and Damond?) were amazing!

They were really a true team. Six hours later both units replaced (one in the attic--not easy) and they are humming along beautifully. Kirk came this morning to make sure all was going well. He's a terrific old school owner who truly cares not just for his customers but even more important--his crews. It's also truly a family business! We cannot speak highly enough about their integrity, their caring for customers and staff and how greatly we appreciate all they do to keep us comfortable during any season.

We've been very happy with North Valley, they replaced our failing AC unit a few years ago, the new one has been outstanding (quiet, efficient, and has saved a bunch on our electric bill)! Our original installation request didn't work as planned but their team engineered a better solution on the spot and at no extra cost. In years since, their techs have done a great job and really take their time with the routine maintenance appointments, they go out of their way to make sure everything gets done right.

We were very happy with the whole installation process. The crew and supervisor were very communicative from the beginning to the end. No complaints here! very clean and neat. We are very happy with the variable speed heat pumps and the I-wave. Everyone in the family has said their allergies and asthma have dramatically improved. I only wish I had done this sooner. Thank you Jim Reed and Ramon.

They just completed a removal and install of my new unit on 3/24/22 and of the several HVAC companies that I received a quote for my AC removal and installation, North Valley Mechanical was hands down the best priced. There were no extra charges or surprises that came about from the quote I received. From the sales person, Jim, to the installers, they were all very honest and very professional. They fixed the flaws from the previous installation. I highly recommend! Great Job NVM!

NVM saved us from spending thousands on new units a couple of years ago that another company told us we needed. They fixed the problem, and suggested maintenance package to help keep our units running smoothly. Techs and office staff are always professional, and I love that they never try to upsell us on anything! Services: A/C system maintenance, A/C system repair

They saved me almost TEN THOUSAND DOLLARS! I was told by two other service providers that I needed to replace my unit, but Konner explained they just needed to clean the coils and I'd be fine! That was HUGE! They definitely have the best interest of the client in mind! Lori Service: HVAC system maintenance

Thank you so much for an awesome experience. The office was able to schedule me quickly, thank you to Elly. My tech was David. He came on time and was very informative and explained everything in details to me. I will defiantly use them again and will recommend to friends and family. Services: A/C system maintenance, Repair HVAC

North Valley is tops in my book! I've had them replace entire HVAC systems in 2 homes so far, referred my son who had his system replaced, and they service my system every 6 months. They do excellent work, have fair pricing, and treat customers with respect. Thorough explanation of work to be done, options available, and honest comparisons of why to choose one option over the other. I highly recommend this business!

I have an interior, water sourced heat exchanger Trane unit. Very expensive to replace. North Valley tech Brett was very knowledgeable and professional. North Valley was my second opinion because I'd been told by another company I would need to replace my HVAC unit because the heat exchanger was "probably corroded and leaking." Brett performed a thorough inspection, replaced one electrical connection, flushed the under unit drain.

He ensured it was operating properly. Very pleased w their service and highly recommend this business. They waived the service charge and I only paid for the replacement part.

We are local successful realtors who use many different companies to help assist our sellers getting their properties closed in a seem-less manner. We love to YELP great reviews for awesome companies! We have used this company before with no issues. Unfortunately we had a bit of an emergency situation with a Townhome we are in escrow with, with a tenant and AC issues came up in the inspection.

We had NVM out to access the situation. The AC had been working but as soon as their tech arrived (not the friendliest guy) he reported to us that the compressor had froze right then after he had me go up and turn down the air. Long story short. We contacted company to figure out what to do and whoever it was that spoke to my partner was very unprofessional stating at one point "The unit was dead when we got there(not true) KIDDO" very condescending and basically calling us liars.

We obviously would not recommend our seller working with this company. We did get Emergency Air out last evening and were told that although the unit is old it had "not froze up" and he got it back up and running! Would that Gentleman have called my partner "KIDDO" if she were a man?

Jim my sales person was great. He was extremely knowledgeable and walked me through every every step. The team that did the installation were great. They were professional and friendly. They did a fantastic job with the install. They took the time to go over how to use my new thermostat. I would highly recommend this company. Beverly P

Highly Ethical Company. I tried everything and thought I was going to have to replace my ductless mini-split. I was ready to take quotes for the purchase and installation of a new unit. Then North Valley Mechanical did a lot of research on my off-brand A/C and found a $8.00 solution for me. I trust North Valley Mechanical for high quality, cost effective solutions to all of my HVAC needs.

Def. recommend this company. We broke a heat record day before yesterday and go figure my A/C went out. First place from home warranty company couldn't be here for a week! Upon making an exception request, I was assigned to North Valley Mechanical. They called within an hour and were here same day within 5 hours. Technician Zach showed up, diagnosed the problem immediately as a broken fan, had it temp fixed within 15 min, told me he was ordering a new fan blade and would call when it's in.

Within 24 hours he called back and they showed up this afternoon to swap it out. Chris K. Showed up and was just as efficient and thorough as Zach. Was not up sold anything and the entire problem was resolved very quickly! They will be my new go to for A/C issues! Thanks North Valley! Please keep up with integrity and your service standards!

HIGHLY RECOMMENDED! If you need air conditioning needs look no further! This company is top notch! I had our air conditioner replaced along with duct work and they were on time, clean, polite, dependable, knowledgeable, and professional! Everyone was very friendly too! I now have complete comfort in my home. The high quality products used not only looks great but feels AMAZING!

A heart felt thank you for everything you all do. Just wanted to make sure that you all know it does not go unnoticed. I will only be using North Valley Mechanical for my future HVAC services.

They came out on a Sunday thru my home owners warranty company. The rep was polite and efficient. Even though the AC had started working again, the rep still worked to diagnose what had happened and once found replaced the parts. I would recommend their service.

Found them from a referral in our neighborhood newsletter - very efficient process to schedule appt to ck our old A/C. Reasonable pricing. Jonatan was great. Thorough, explained everything and knowledgeable. Highly recommend this company.

After calling several other AC contractors to get a quote on a new AC unit I was referred to North Valley Mechanical. I was immediately impressed by the estimator Jim. His knowledge of HVAC was very good and was super chill and easy to work with. He was able to give me an accurate quote over the phone which I was very surprised that they didn't try and come out and raise the price on the job once they actually saw it.

They ended up being $2,000 cheaper and put in a far superior product. From the first call to a new A/C unit being installed it took less then a week. I'm very impressed with the professionalism and quality with this company. I'll definitely be using them in the future for my HVAC needs.

I can not speak more highly about this company. I had three air conditioning units replaced. They were there when they said they would. When they arrived, they arrived in force. 6 trucks and 9 guys showed up. The were friendly and very helpful. The installed 3 huge unit in one day. They never stopped working. The crews were great and we are so happy with this company.

I would never use anyone except NVM. Thank you to Kendra and her entire team. It is so nice to have someone you can trust and depend on. Well done North Valley Mechanical. From Gary and Adele Sachs

So just had my pre summer cleaning and service. Bought 3 AC units over the years. NVM is reliable, sells high quality products, and delivers expert services. This unit is 4 years old and running in tip top shape! Will not do business with anyone else!

Rip off the tech. called and said I needed a new Thermostat, and about 5 feet of Thermostat wire. He quoted me a price of $310.00 which is about double what the price should be. I am a retired General contractor, so I am familiar with what cost are. I had Chas Roberts do the work, the total charge I paid was $150.00. I will pay the $75.00 service charge.

I have had. North Valley Mechanical service my mom's AC And our AC for the past 3 years. We just recently bought a home and told that the AC WAS "newer" however it was installed so terribly that it shortened the life of our unit. We chose NORTH VALLEY MECHANICAL because of their professionalism and expertise over the past few years and trust their work ethic & skills. Jim was exceptionally friendly and patient with us while we had to get financing and even installed it earlier than expected to make sure we had heat. (Winter nights in the 30's)Every one of the installation crew were friendly and cleaned up every spec of dirt & left the place as clean as they found it. We highly recommend NVM!

My tenants reached out to me that the air-conditioning was working at their home. Frank from Sunbelt Electric referred me to Kendra and North Valley mechanical. I had the tenants call late in the afternoon on the day that it was 116, so I'm sure they were slammed busy at North Valley. They got a technician out there early the next day, and he told them it was because they had not changed the air filter in 2.5 years!

I appreciate the honesty. They could've told us anything and we would've paid to have it fixed. I will refer everyone I can to North Valley Mechanical. They even sent me a great email with details of what the technician did. I enclosed the air filter (just for fun)!

They worked on the wrong ac unit!! This company was chosen by my home warranty company OneGuard. I was billed $600 out of pocket for the initial repair. The problem is that the ac still didn't work. A tech came back out the next day and found out that the first tech worked on the wrong unit!! (I have two A/C units for my home).
Well, now we are waiting for the broken ac unit to "unfreeze" before it can be diagnosed.

Tonight will be the second night we cannot sleep in the home. I have no idea when they will be coming back. I was just informed that I need to open another work order with the home warranty company because they are considering this a separate work order?! I think this is bizarre. The second tech recommended I replace my ac units at 7k apiece! All I can say is that I feel like there are red flags everywhere concerning this company.

I highly recommend North Valley Mechanical for HVAC service. The first company the home warranty assigned said they could not get to the property for four days! I called the home warranty to have the work order reassigned. I could not wait that long because the tenants had small children. I called North Valley and they were able to get someone out the same day which is incredible.

The problem was minor (a broken wire) so it was fixed right away. I really liked the report, pictures of the label on the HVAC unit and the tech included the age of the unit. I know the home warranties don't pay much so I appreciate North Valley making this repair a priority. From the office staff to the technicians the service was excellent.

My AC stopped cooling so I called around to find someone that would work on my model (I have a ductless unit that not every company services in my home studio). From the second I got in contact with North Valley they were nothing but great. They scheduled me for a visit the next day, they showed up on time and within 20 minutes my technician, Tim Starks had me up and running.

He showed me the issue with my freon line, swapped out the part and I haven't had any issues since. Tim was super friendly and took the time to answer all my questions after he completed the job. Great service all around! Highly recommend North Valley Mechanical if you need to get your AC serviced.

I have nothing but good things to say about this company. Derek and Rashard are absolutely fantastic technicians. Straight shooters and no non-sense. I had 2 other companies come out (sent by my home warranty) that absolutely bs'd me on my issues. My previous AC unit was a 1993 model and all other companies would put bandaids on it, it would work for a couple of hours and then crap out.

Finally when I was fed up and told my home warranty to send out someone that knew what they are doing they sent out North Valley Mechanical. Rashard showed up diagnosed my problem and said, I can keep putting bandaids on it but the unit NEEDS to be replaced. I was relieved that someone was finally honest with me. We gave them the go-ahead to get a new unit.

The day of the install they showed up early (8am-9am) show up time and had the entire job completed by noon. If you need quality work done look no further. And to their supervisors, give those dudes a raise, a paid day off, or something. Those are 2 quality journeymen that deserve all the accolades in the world.

A company you can trust. Great service, fair prices.

Dan, from Roofing Consultants of Ariz., Inc. appreciates all the ongoing professional, prompt, service North Valley Provides to all of our customers! - We recommend NVM to all of our customers with A/C needs and use them personally! Thanks everyone at North Valley Mechanical!!

Twice they have been 1/3 the price of another service's estimate. They are truly the best we've used over the past decade.

I was pretty happy with my experience with NVM. The issue with my unit was pretty minor and easy to fix. What I really liked and appreciated about the service was their proactive approach to reaching out to me. I called in an issue(to my home warranty) on a Sunday night at 9pm to complain about my AC. My warranty company sent my info to NVM and I expected to receive a call sometime on that Monday to schedule me for an appointment later that week. Well, I got a call midday on Monday that a technician was in my neighborhood and could stop by if I was available.what do ya know.

I was. Zack came out and figured out the issue and fixed it and I was cooling again less than 24 hrs from my issue. Zack was helpful in explaining potential issues with my unit. He did some additional diagnostics. He explained the caveats of keeping an older unit. He also explained to me the differences to consider in newer units. I just loved his willingness to explain and all the detail that he provided! Return Factor:. 100%

I was without a heater for the weekend and they not only provided me great office staff to handle my situation as they listened and were very sincere about wanting to get someone out to me right away to fix it. They sent a nice very professional Anthony to my house and they called and asked if they could come earlier than scheduled. Very prompt. Anthony was very knowledgeable and helpful. the service and professionalism was great. Thank you so much for being a great company to work with.

I have a cleaning services so when my clients in summer are in trouble with their AC unit, my first option to referral is North Valley Mechanical. They are fast respond, honest and professional. My clients love them. I hight recommend them.

i have been using North Valley Mechanical for several years. Everytime a tech comes out they are friendly, courteous and knowledgable! I am compleley at their mercy and not once have I felt taken advantage of. Prices are fair and honest and they will do whatever they can to get to your issue quickly! I highly recommend this company!

My AC started acting funny on a Saturday evening and totally went the next day. I had to sleep without cooling for one night and that was enough for me. Because my unit is an R-22 model that would need to be completely replaced in two years anyway I secured bids from multiple companies. Based on Yelp reviews and overall pricing I decided to go with North Valley. Kirk is an old school owner who came in to provide the estimate and was able to size up my home in less than 30 minutes.

Although I had to wait a week for the install it was well worth it. Kirk, Derrick, and Steve came at 7:30am and did not leave until the work was completed at 10:30pm. This was not typical as they are usually done at around 6:00pm. However the heat was so extreme they needed the extra time. I'm glad I had all of the cold bottled water to help keep them cool!

As I lay here typing this review after dealing with multiple nights at 94 degrees it is 83 degrees. I know this because the ecobee thermostat they installed can be controlled from my smart phone. It is also Amazon Alexa enabled and does not need batteries. I could not have asked for a more professional crew of men who went the extra mile to take care of me. I will go to North Valley for all of my future HVAC needs.

Thank you North Valley Mechanical for your prompt and reliable service. I’m grateful you were able to get our rental house AC up and running so quickly and painlessly. We are customers for life.

Heron Walker was my Ac tech and did a great job and very friendly and polite! Definitely will use you guys again ! Thanks Heron!

North Valley Mechanical is amazing. It was apparent that our condenser motor was failing over the 4th of July and I reached out to North Valley Mechanical and they offered to have someone out on the holiday, but I thought we would be able to make it through the night so they scheduled to have Zack come out mid morning the next day. Zack was great, very personable, quickly diagnosed the problem and repaired and the system.

In the middle of the summer, you don't want to be without your AC and North Valley Mechanical went out of their way to make sure I was not without AC. I am a customer for life.

After discovering my AC unit was out on Saturday night I called NVM and received a call from Kendra first thing SUNDAY morning! She had someone come out on Sunday to check our unit. I know I am not the only one in Phoenix right now without AC, but they have treated me like getting to my AC was a priority. Santiago was our technician on Sunday and he was fantastic! I know there are many AC companies in Phoenix in the summer that aren't around in January, use NVM because they have been around since 1982 and plan to stay. Thank you

Thank you! My service was completed yesterday. Years of neglect by a previous company were rectified by your technician Jim Rankin. Jim was terrific. He explained the problems and made sure he corrected them. I will recommend you to everyone I know. Thanks again.

My NVM technician, Lay, just finished a thorough preventive maintenance on my 3 year old American Standard unit (bought from NVM). Everyone I've dealt with at this company is polite, helpful, and professional. They really do care about providing the best customer experience possible. I highly recommend them!

You really have a wonderful staff. The guys today were very professional, friendly and informative.

Thank you for having the type of professional people that I know I can call any time and get the kind of service I had anticipated.

Kelly and I would like to once again thank Kirk, Kendra and all the guys who performed so admirably on our recent AC project. The house is comfortable and we are very happy. Thanks NVM for being so meticulous, professional, and honest.

A few Months back, on a Monday morning and right in the middle of the hottest time of the year, our AC stopped working on us. This was not just a problem because of us getting hot but it was also a big problem for us because we run a small personal training business out of our house.

These guys are awesome! I've sent them to multiple properties that I have and they have never let me down. They get right in there, they get it done and they stand by their work. The one time i had a unit that was just being a pain, they went back on it 3 times for me and never charged me after the first time.

North Valley Mechanical is a professional and experienced company that will provide the quality of service you would expect. I had two air conditioners installed and they came to my properties at the time they promised and I was very satisfied with their work.

Hello Kendra and Kirk. Wanted to give you an update on the savings we are enjoying with the new system that NVM installed. Our bill for July 2012 is $260. Our bill for July of last year was $425 and our home was not comfortable.