ARS Appliance Repair

Thanks for the quick response. Todd definitely knew what he was doing and got the job done quickly. I would recommend his company anytime. Service: Microwave repair

Pleasant and efficient scheduling, service tech actually arrived early and texted and called prior to his arrival. Quickly diagnosed and repaired the problem. Called to schedule at 9 am, problem was fixed at 1pm, same day. Excellent service!

Called 3 days in a row and left detailed messages about what I required to fix my washing machine. On the 4th day, finally got a lady who answered the phone. I told her that I had left three consecutive messages over three days with no response. She didn't apologize, but simply asked what I needed so I told her I needed a drain hose replaced on my washing machine.

She took the booking for the appointment for 4 days later. I asked her if she wanted the model number so the technician could bring the correct part with him. She said that the technician would have to come to diagnose the problem first. I explained that the problem was quite obviously the drainage hose that was cracked, broken and leaking and that I would like the technician to show up with the appropriate replacement hose.

She told me that's not how they do things. I asked her to cancel the appointment. Horrible response time and indifferent customer service. I would NOT recommend this company.

The company gave a 4 hour window. I stayed home but the repair person did not show up. They did not have the courtesy to call and let me know.

DO NOT OFFER SPECIALS ON YOUR WEBSITE IF YOUR TECHNICIANS WON'T HONOR THEM! I was looking for a 2nd opinion on an oven i felt probably needed replacing. Within 15 minutes it was confirmed and that was the end of the service call. I was then told it was $89 for the call. I mentioned the ad on your site clearly stating $65 regular $89. I had also mentioned it to the dispatcher, but i was told by the repairman that its usually $149 so I guess I was lucky.

The repairman was nice enough and he did fix a handle on my freezer ( took about 3 minutes), but if your'e going to offer a special on your website you really should honor it and make your staff aware of it. I paid the bill cause I just couldnt be bothered to argue. I'm embarassed for you, thats not how you run a company. I would not recommend using your company.

Called for a broken dryer belt on Anna Maria Tuesday morning. They said that they could do the repair on Thursday (2 days later) between noon and 5:00pm. The women said that the tech would call when on the way. I called to confirm on Thursday morning. Was told all ok. I called again at 4:35 pm and was told the tech would call soon. At 4:55 the tech called and said unfortunately because he was so busy he could not do the job until sometime after 6:00pm.

After waiting around the house for 5 hours and having plans that evening we asked if perhaps he could come back first thing in the morning. He said it doesn't work that way but possibly between 10:00am and 1:00pm. I said forget it. I haven't had that bad of service from a contractor in a long time. Very disappointed with this company and won't be calling them again.

I had the person from this company in my home on Thursday, 10/18, afternoon to repair my Whirlpool front-load washer. The repairmen stated that it required a motor control board. I did not authorize the $450.00 repair so the repairmen supposedly reconnected the unit back to the way he found it. In fact, he stressed the point that he has to leave the unit the way he found it for safety reasons!

To my amazement he didn't reconnect the motor control board and left it disassembled in the washer base (plugs out and not attached to the washer - just laying there). He also left the plastic holders off the rear and half of the screws out of the back cover. I would not recommend this company to anyone. The unit was worse off then when he arrived. DISAPPOINTMENT IN THE REPAIR PERSON! No wonder so many apologies on the internet.

Todd was Our "Repair Hero!" He was prompt, professional and courteous. He repaired our refrigerator in a timely manner. I would definitely call again if needed. Same day service!

Says they're over booked and didn't think he could fix the problem as described over the phone. 2 hours waiting I wont get back but the good news is I figured out the problem myself and saved myself some money. Another guy showed up 2 hours later and I told him I fixed it myself.

We realized at 5:45PM that the refrigerator was not cooling. I called and a nice lady answered the phone and took all of the information. In 45 minutes technician Todd came, quickly analized the problem. He had the part on his truck and replaced the part all in an hour. He was very pleasant and extremely knowledgable. Thank God that this company has people that are willing to work evenings otherwise I would have lost all of my food. All of the other companies on line were all closed. Thank you Todd!

We realized at 5:45PM that the refrigerator was not cooling. I called and a nice lady answered the phone and took all of the information. In 45 minutes technician Todd came, quickly analized the problem.

Thank you to all of our great customers in Manatee County. I love working at this place. May God bless you and Appliance Repair Service!

These guys were very helpful with my fridge. They got to my house really quickly so that my none of my food went bad, and everyone I spoke to was very friendly.