ANR Roofing

This is my second review for this business. ANR installed my roof, which leaked the first time it rained. Andy Chavez responded by giving false information. Now several years later I noticed plaster peeling from the ceiling next to my kitchen window & termite droppings on the outside window sill. I called another roofing company to inspect the asphalt shingles above the window. ANR had failed to fill in over 20 holes they made when installing the shingles.

Water had infiltrated & caused the damage. I now have to get a termite inspection & hire someone to fix the deteriorated plaster. Hopefully the termites can be spot treated. Dealing with this company has been an ongoing nightmare. Do not hire.

Hey this is my second review for the same roof job ANR did for us a year or two ago, but I just had to jump back on bc it's raining hard right and has been all day, and now and guess what: still no leaks! Andy, any time it rains, and water does not come dripping down out of the ceiling light fixtures inside my home anymore, I bless your name.

Crappy service and guy broke my crown and have it on video but then tried to cover it up. Wouldn't use the company EVER. Scammers Update to their response. As you can all see that Andy the owner is one to deflect nor is there ownership taken when a yelper doesn't give a 5 star review of the company. Either way, it wasn't done right and it doesn't matter anymore but the damage was done and its out of our hands. Good luck when giving an honest review.

We had a roof done by ANR, they did a good job, they give you WARRANTY, but when you call. *You tell them the problem, *and they never follow up, ****So WARRANTY IS OUT THE DOOR ** I talked to Ezra Chavez 323-982-9505

Called because we were having a leak in our roof. I received a response within an hour and someone at my house to assess the repair the same day. Andy and his team were very responsive and great to work with.

ANR roofing replaced my roof, which was in terrible shape. Ezra came over and gave me a quote upon first inspection, making it clear that it could go up, based on unknowns until the roof was removed. The estimate ended up being almost double, due to the condition of the roof. I had gotten a few different estimates, ANR Roofing was not the cheapest, but between their reviews and working with Ezra I went with them.

So happy I did. Ezra sent Manny and his crew. Super professional crew and foreman. I was very nervous, but they took care of everything. They found five rotten roofs underneath the top layer, yikes. All had to be removed, before getting to the structural part. The plywood needed to be replaced as well. It all made sense. They finished the entire job, with six guys, in one very long day.

Roof is guaranteed for ownership of the home. Work is guaranteed for 10 years. They are licensed, did the permits and did a good job cleaning up after themselves. I wish they had left a package of the tiles behind, but they were so fast I could not ask them. Great company, great crew. FYI: The roof held up well so far, during the recent storm and rain.

So happy it got done. Feels more insulated too. I would definitely recommend using ANR Roofing the next time you need a new roof. Not cheap, but worth it! Thank you Ezra and crew.

ANR did our inspection before purchase. we scoured the market and their estimates were the most comprehensive and competitive. they picked up my calls multiple times and patiently answered all my questions. they were able to work with my schedule and give me a date within a reasonable timeframe. Come the actual project dates the team was professional and thorough and polite. they got the work done in 2.5 days as promised and the roof looks amazing. they even helped me deal with a wasp's nest just because they are nice. highly recommend!

From beginning to end, my experience and interaction with ANR was excellent; staff, personel and roofers were all very professional. I would absolutely recommend ANR for any roofing needs and their prices were fair. Support local businesses. Thank you, ANR for a job very well done!

Some years ago, I had the great fortune of having been referred to ANR by another contractor, so my first connection was random. I have a large house with pitched roofing AND flat roofing. Since I was first connected to Rigo and Aron, they have repaired, installed, modified and upgraded every part of my roofing. They have had to deal with my insurance company, as well, on that first contract, and even the insurance company had high praise for them.

For me, every single interaction has been just great. ANR is a father and son operation and they do everything do demonstrate how they know that their family name, and business reputation are at stake. I can say here that years after the first work, everything is tight and strong and pretty on my roofs. Back then, they installed clay tile roofing and it is still beautiful. Recently, I had a leak on the flat part of my roof, which was there long before they came on the scene. Aron came by on short notice, covered the area to mitigate the leak, and as soon as the rain stopped was here installing a flat roof for me, honoring the estimate that he gave me 2 years ago! (yes, I procrastinated).

The work ANR does is always professional, orderly, and detailed. I never felt inconvenienced by their presence. The workers are courteous and very respectful of my property. You CANNOT go wrong with ANR. Top-notch work, very fair pricing, professional business operation.

Highest quality work, always professional and courteous, responsive and kept the work area very neat. They're probably not the least expensive option but as one of the most important parts of the house probably worth the extra cost.

Quick to respond. Quality work at a reasonable cost. We received quotes from 8 other companies. They weren't the cheapest, but they were the most straight forward and upfront regarding all costs. They were able to finish the job in under a week and we highly communicative throughout the whole process. We will definitely be recommending their services to our neighbors.

We hired ANR Roofing to replace our main house roof. While their work was fast and price fair the overall experience deserves a failing grade. First, we are first time home owners and I'm of the belief that as people who are uneducated on home improvement projects, you hire a company to inform and educate you on the process, procedures and best way to approach the work being done.

Any potential hazards or issues should be brought to light as the customer is not the expert and should understand what comes with the job. To say ANR failed is an understatement. After their job of replacing our roof, we discovered a mess in our attic of roofing debris. All our insulation was covered in a mess that was quite shocking. We had to hire attic cleaners and hvac duct cleaners whom required environmental test and whom said it should have been the responsibility of the roofers to warn us of such matters.

All this cost is over $3k in additional work. Even if it is in the contract that such a risk exist, ANR as the experts should have taken the role in guiding/advising us. Second, it was discussed in our walkthrough that one of the rafters contained wood rot. This was not replaced Third, our HVAC unit which sits on our roof, was removed during the work and bolted poorly leaving nuts and bolts sitting in the attic.

I did reach out to ANR and they never helped to address these matters. I believe speed is a aspect of their work and as a result overlooked some things and left a mess for us to take care. To their credit the roof has held up and we have no leaks but for the extra headache, worries, and expenses I sadly cannot recommend ANR

I was in search of a roofer. I had read a lot of good reviews from ANR Roofing on Yelp. They are well deserved. Their craftsmanship and attention to detail matches or exceeds anyone. Their pricing is fair and Rigo, the owner, was a pleasure to work with for me. Finding a good contractor for home projects can be difficult and requires a fair amount of trust. Rigo and his team are worthy of that trust. I would recommend looking no further for your roofing needs.

We had dripping under our front porch roof when it rained a couple months ago. Andy Jr. took the time to inspect the area and identified the source of the issue (cracks in roof and clogged drainage). He cleaned out the drainage issue and gave us a couple options on how to deal with the leaking. One option was a long term solution involving rebuilding the whole porch roof and the other was a shorter term fix to patch up the area with silicone.

Given our finances, we chose to go with the lower cost/shorter term option. After doing the patch, he came back later in the week to test it with water and it seemed to work well. And it also held up well during the major rainfall we had this week. Andy contacted me after the rain to see how the roof held up which I appreciated. He was a pleasure to work with throughout the entire process.

They arrived ready to get the job done. The three gentlemen were polite, observant of rain gutter and made adjustments not to bend the gutter. They completed the work per the quote. No up sale or errors. Were fast and efficient. I'm sure the work they did exceeded the needs. I would call them first. You will not be disappointed.

Mr. Andy Chavez and his entire crew did a wonderful job of completing re-roofing of my house on 6/20/2020. It took me several months to find the right company based on interviews, Yelp ratings and Next Door recommendations to find someone who can explained to me what they can do for my roof. Andy was the person that I get connected as he was very upfront and skillful in explaining what my roofing needs are.

Due to Covid, I spoke with him over the phone but I insisted that he come to the house to look at the job and he did with mask and practiced social distancing. He did some recommendations and I was satisfied with what he explained. He gave me a competitive quote and proceeded with the job. It took 1 day and a half to finish the job and the 2 crews who were working were very knowledgeable with what they were doing ( I can see) I was very satisfied with that they did.

They built a cricket to divert the water from the trouble spot. It still remains when it rains what it does but hopefully that issue was corrected. Andy gave me my certification and warranty of work. Andy man, Im confident I can call you if there is a problem. I recommend ANR without any doubt to all homeowners with roofing issues.

This company wanted me to pay them a $250 "service fee" just to come and assess a leak. I asked if that would go towards the work that was done. The lady said it would, at first, then said she needed to double check. The final answer was "no, it would not be applied to the work." $250 for an assessment is way too much. Doctors don't even charge that for an exam lol.

Another company is coming to check out the problem for free. While I don't expect someone to give me their time and expertise for free, $250 is way too much, in my opinion.

Mr. Andy Chavez and his entire team of skilled roofing professionals did a wonderful job of completing reroofing my house. Although it took several days for me to reach Mr. Chavez initially, once we connected everything went as well as I had hoped. The written estimate Mr. Chavez provided was very competitive and he was willing to match a competitor's estimate. Scheduling the work was easy with Mr. Ezra Chavez and the ANR team arrived very promptly at 6:50 am and worked hard all day till 7:00 pm.

They did a very high quality job in every respect of the re-roofing from removing the original roofing materials to building a effective cricket to divert water away from a troublesome spot, to replacing damaged wood, to laying down the new basement layer and shingles, to installing hagen dormer vents, to installing flashing, etc. They were extremely thorough, courteous and hardworking.

A crew of about five professional roofers worked on my roof and the results are splendid. Mr. Manny did a beautiful job of building a large cricket on the roof above my garage. He is highly talented and created a beautiful symmetrical and effective cricket. Mr. Chavez even went out of his way to change from Torch down roofing to a peel and stick roofing for a part of a roof near a mommy hummingbird and her newborn chicks.

He felt that Torch down might harm the birds. This change meant a higher cost roofing material which Mr. Chavez generously absorbed without charging me extra. His team came by again this morning for about 45 minutes to finish caulking and painting the flashing around the vents and to clean up the worksite. I am delighted by ANR and thank Mr. Chavez, his foreman Mr. Manny, Mr. Lalo, Mr. Ezra Chavez, Ms. Delia and the rest of this highly professional team. I recommend ANR without any hesitation whatsoever and would call upon their professional services whenever I or my family members need roofing services.

Just had a section of my roof re-roofed by ANR. It was difficult to get a hold of them at first during my initial inquiry, but it was also during a heavy rain period where all reputable roofers were extremely busy. Once I was able to schedule an estimate, the process was fairly smooth. I had direct contact with my project manager Ezra via email (no direct cell phone though, so not as efficient), and was able to work out details that way. Prices were fair, and Ezra was very patient in answering my questions. My roof was a small project, supposedly, so no complaints there. They were done in half a day. Nice guys, professional. Overall, a good experience with ANR.

I'm astonished with the way we were treated by Andy at ANR Roofing! After visiting our property last week and completing a contract for a small roofing repair, his team failed to complete the job during the estimated time window. We understand obstacles arise and are open to discussing ways we can meet one another for a win:win situation, and, that is dependent on effective communication!

When they didn't show up on the final day of their promised timeframe, I followed up on a text thread to inquire about the issue and their intentions. Andy offered that the "roads were closed" to our property, prohibiting them from reaching the job site. Our property is located on a loop road which is also accessible from 4 points of entry, so unless several roads (and basically the entire neighborhood) was closed simultaneously, there would have been a route I could have directed for them had they communicated with me in real time.

When Andy indicated they would "try" again today to access the property, I asked which roads they took yesterday, attempting to gather information about road closures and offer alternative routes. Andy would not provide the information, skirting the question 3 times. When I asked why I hadn't been called at the time of discovery of roads being closed, he was defensive, belligerent, and eventually stated that they were too busy to do the job. Ultimately, I am left with the impression that they've overbooked their schedule and instead of offering a clear, realistic timeline and being committed to honest communication, Andy chose to embellish an "obstacle" then lash out when the customer asked clarifying questions that would expose it, and at the very least, would expose their breakdown in communication. Poor communication skills, poor customer service, questionable integrity, irresponsible projection of frustrations onto client.

A few months ago, we had some companies bid and give estimates on redoing our roof. ANR Crown was the most competitive (best) bid so we decided to give them a try based on their diligence during the bidding process and customer service. They did a wonderful job and we are very pleased with the results and price. We recently recommended ANR to family. Their work was recently completed.

Andy, his sons and his team did a fabulous job. They did what they said they will do and finished a major project in day and 1/2 These guys are real deal and know their business Thanks

Andy did a great job inspecting the roof for a house I was considering purchasing, and for a reasonable price (and, on short notice too).

I found ANR Roofing by going to the Better Business Bureau website; I wanted a company that was local to the area where I reside. Ruben, the representative that came out was very friendly, professional and informative. He brought samples of roofing materials and brochures. Ruben answered all of our questions and he explained the process and the time line.

This company start out as a professional company like most companies do, going through the process the company falls apart. This company lacks professionalism and common construction etiquette, I asked for a addenda with in the proposal, just a simple attachment to the proposal, scope of work changed, it took them five days from last contact. Than when I get the price it was double of a professional price for the scope of work in which I was asking for.

I explain to the owner that I'm a Painting Contractor&Construction Manager so I know prices and procedure. The Owner "You do it yourself" now in construction that I've been in over 25 yrs all prices are negotiable, Both parties agree and you sign a deal As we proceed to the procurement of this deal, deal fell apart with un-professionalism, Don't deal with these guys. BE ADVISED

Great, professional service. Andy was amazing to work with.and very reasonably priced. The roof looks fantastic, as do the new gutters! Finding a trustworthy, reliable roofer is (from what I hear) a very difficult thing to do as a new homeowner, but we did quite a lot of research, and looked around for many different options and quotes.

My experience with ANR Crown Roofing is with the installation of an IB Systems roof. This was for a 25-year guaranteed roofing product on an 850 square foot home. I chose to go with a green, reflective roof and was very impressed with the IB product in general. PVC is a durable, long-lasting roofing material that reflects the sun and is recyclable once it needs replacing.

ANR Roofing did an excellent job on our North Hollywood home. They were able to schedule within about a week's time, and brought a full crew so the job was finished in one long day, plus one hour the next morning.

I hate writing bad reviews but I am so disappointed with this company I have to do it. They installed a new roof for us several years ago. I now have a problem with it from something that was unrelated to the roof work and I can't get them to come out and help us with the repairs.

ANR did an excellent job at repairing our roof which included removing the clay tile from entry way and replacing with shingles that matched the roof. You can't tell the difference! Great service! Thanks!

A&R roofing just finished re-roofing my house, and it looks great! They knocked it out in 1 day. I have NO complaints, the job went smooth and clean up was great. And I just noticed they cleaned my rain gutters, that was a sweet treat!

I had A&R Roofing to fix my balcony which the water proofing material and paint were coming off. I got my estimation on the spot. I made an appointment with them and they showed up on time. The workers are very nice and friendly.

ANR came out to give me a quote on replacing my roof. They thoroughly inspected the roof and discussed what was needed and what my options were. Each time I had a question they responded to me immediately.

After getting several quotes to redo the roof of my guest house I went with ANR roofing. They were professional, prompt, and happy to answer my questions and concerns. They explained the pros and cons of all the options available to me and offered them at a great price.