Air Today

I would recommend Air Today Hvac to everyone. I called them panicked on a Friday after because my ac was blowing out heat. during a heat wave. I spoke with Dawn who scheduled an appointment for the same day. Within 1.5 hours John was dispatched. He came in made all the necessary repairs and explained everything thoroughly. He was extremely pleasant and professional.

He also suggested scheduled maintenance to make sure the issue wouldn't reoccur. My house is now cool as a cucumber. I will definitely continue using their services. Awesome job.

RB was punctual, friendly and personable. He inspected the clogged toilet and explained what course of action he would be taking should we accept repair. The price was reasonable and more affordable than other companies we inquired with, and the customer service was exceptional. Will definitely be using this service again.

My AC system was not working properly. AirToday arrived to check the system the same day I called. Nick (the technician) was extreme friendly and very knowledgeable. The bad news is they needed to order a new part but the good news is it was still under warranty. I did have to pay for the labor to install once the part arrived, but again Nick was extremely thorough with installation and kept me up-to-date on the fix throughout the process.

Air Today does an excellent job of installing and maintaining our AC/heating unit. Their work staff is always professional and courteous and willing to explain in detail what they are doing. In particular, Ryan, who came to our house today was very considerate and informative. A nice company to do business with. Services: Heating equipment repair & installation, HVAC duct & vent installation, Heating system installation

Our experience was incredible. Within 24hrs of moving into our home our heating system went out. Air Today showed up same day. The tech we initially worked with, Nick, was quick but thorough. I deeply appreciate how straight forward and honest he was. When we established that repair our problem was not worth it financially, we were then put in touch with Zach. Again, another phenomenal experience.

We were given the facts, the pros and cons, the point blank numbers. The professionalism, the kindness and the fast paced work was incredible. Air Today will from here on be who were recommend to everyone and our go to HVAC company.

Our home is an older home, built in the 70s, and when we bought it we knew the HVAC system would need to be replaced soon. Air Today came out to run a diagnostic test and suggested a new system that would work best for our home. We had another company do an evaluation too, but Air Today was by far the best.

The team at Air Today is polite, professional, and easy to work with. Their quotes are direct and the prices reasonable. I had a new unit installed and the technician was respectful of my home and my time. Cannot recommend them enough!

My furnace started making a rattling noise and I couldn't quite figure it out. I'm pretty handy, but my wife made me call in the professionals. A neighbor recommended Air Today, and I'm glad they did. Turns out we had a cracked heat exchanger, which our tech told us could be dangerous. Thankful is an understatement.

After recently moving into a house, the HVAC started failing during colder temperatures. It had to be replaced entirely. I got 5 different quotes and ultimately chose Air Today because of the financing option (0% for 18 months) and the technician Zach. He was straightforward and recommended the best system within my budget. Unlike the other people, Zach did not pressure or rush me to make a decision.

After all, buying a HVAC system is a major purchase. Before even hearing any competitor's quote, he provided an amazing and reasonable price. As a matter of fact, the other competitors were struggling to match Air Today's quote afterwards. Furthermore, Zach always answered my calls and texts quickly. The installers were punctual and professional; it took around 7-8 hours as previously estimated.

Air Today also sent North Carolina inspectors out to make sure the work is up to code. Now, I am content and comfortable in my house during this freezing weather. Thanks Air Today!

I recently needed annual maintenance on my central air conditioning system, so I reached out to the trusted and true Air Today. They've always been there when I needed them, making sure I'll never have another miserable summer. On time, professional and courteous, what more could you ask for? -Michael Rodriguez

Our a/c unit started having issues where one floor was hotter than it should've been. Josh came out and was very friendly and professional. Josh's customer service was good. He replaced two dampeners ($800) and then later found the evaporator coil was bad. Lennox coils are backordered so you can't get those right now. Once it was determined we needed a new coil, I felt that the company really wanted me to purchase a new unit instead of fix the ones I have.

We asked the cost of having another manufacturer's coil installed and were quoted over $1600! A new coil is approximately $500. Based on this extreme pricing I can't recommend this company.

Always amazing service, professionalism, fairness. We have been using Air Today for a few years and they never disappoint from initially calling to make the appointment to follow through from the technicians. We are always satisfied with Air Today.

I called Air Today on a Saturday, and even though Dustin had a full schedule, he made time to come out and fix our heat.within an hour! God bless him because it is starting to get freezing cold at night! Thank you for caring for your customers! Would highly recommend.

Air Today is a Top Notch Company that cares about their customers. Their expertise is very reassuring. Air Today is Trustworthy and Fair. I had the Service Technician, Dustin Leatherman come and do a Standard Maintenance Check on my Heat Pump, (Air and Heat). Dustin was very professional, customer friendly and Customer Service Oriented. He. explained in detail when I posed questions to him.

And explained so I could understand easily. After finishing his maintenance of my system I felt that I received the Best Care for My System. I could tell he takes High Pride in His Job and he exudes it. Dustin Leatherman even offered to check my filters and if I had some was willing to change them for me. I give Dustin Leatherman all 10's in this Survey. And will definitely request him for any work done on My System, for repair or maintenance when needed. Dustin Leatherman is one of Air Today's Assets in my Estimation!

Air Today has provided quality, efficient service for our home HVAC system. We would highly recommend this company for your service or repair needs!

I have been a customer of Air Today for over 10 years and been on a maintenance contract for two years. They came out in March to do a routine check-up on my two HVAC systems - one upstairs in the attic and one in the crawl space. UV light system, which kills biological growth, needed bulb replaced and the unit in the crawl space needed the system installed as there was not one in place.

This was in the beginning of the COVID-19 crisis so I was being careful not to spend large amounts of money until things played out in the world. Anyway, I was quoted $1010 to replace bulb and install UV system in crawl space, when I attempted to use their financial options, the option of making payments for 12 months with no interest, I was told the code AirToday provided did not work. The tech had no answers and said he would contact the main office. The tech left and the main office never called to follow up. That was over 30 days ago.

Frank from Air Today installed a new gas water heater in my home! They were fast friendly and professional! They did an excellent job! I would recommend Air Today to all my family and friends!

I've used Air Today for many years and have received consistent professional, friendly service. I'd proudly recommend them to anyone

I hired Air Today a couple weeks ago to fix a leaky pipe and clogged drain from the kitchen area. After spending over $1000, the issue still isn't fixed. They now want another $1200 to fix the issue. Their hourly rate is $168/hour in Kannapolis!

I woke up to a leaking water heater. Joey and Caden responded immediately and installed a new water heater before lunch time. They were professional, knowledgeable, and kind. Thanks to them, a bad morning turned into a good day! Tammy Matula

Hired these guys to re-wire my entire house. They did a hack job and that’s an understatement. They lost pieces to multiple fixtures they took down forcing us to buy new ones. Almost every outlet and switch in the house is loose or crooked. They skipped rewiring some of the outlets and just changed the switch. They trashed my entire house, never once used a drop cloth. I’m still digging Sheetrock dust out of every crack in my floors.

They didn’t even clean it up until I asked them to. It took them over a month to do this job as they only showed up twice a week if I was lucky. One of the techs used my washer as a ladder to hang a light and dented it. But the general manager said we couldn’t “prove” it was them that did it. Do yourself a huge favor and choose another company. I’ve never been more disgusted with a company before. It’s pretty sad I have to hire a company to come in and fix their work. Never again.

The tech arrived on time, fixed the problem and was nice and knowledgeable, what more could you ask for?

Ron was very knowledgeable and kind. He did an excellent job of putting in our deep single drain sink, and connecting our vanity in the half bath. Would definitely use this company again.

Quality was good, but1 hour late to home.

They did what they said they were going to do, were quick, and the price seemed fair.

For both HVAC and plumbing, Air Today has given us exemplary service for the last 9 years. They are not the low cost leader they are the high quality leader. We have never been disappointed.

My experience with Air Today LLC was a very pleasant one. They were able to get and install my water heater immediately, on the very day that I requested their services. The technician was very professional, even explaining things as he performed various tasks. I would recommend their services to anyone in need of reliable, dependable, professional services. I feel that you, too, will be pleasantly pleased with their work.

I was quoted $99 Sunday service fee. When the tech finally calls he informs me that the Sunday service fee is $129. OK 1st problem The tech found the whip and box had burned out. That took about 10 minutes. $700 estimate to repair. As opposed to $7100 to replace the unit in a week to 10 days. We approve the repair. Upon completion he tells me the bill is $1113.

I am like that is no where near the original estimate. After a short conversation about wow really? Now I end up paying $941.56 for 1.5 hours of work. Nice guy and all but wow.

It only the technician about 10 mintes to find the problem with my A/C, that was great. I was quoted $700 for the repair. Seems rather pricey but I approve the repair. After he is finished he tells me the final bill is $1113. That is a bit higher than what was quoted. $129 Sunday service fee. $313.79 60 amp disconnect includes labor $324.84 Electrical whip (wiring with conduit) included labor $240 labor to wire whip, after my protest of this is no where near what I was quoted he only charged $120 labor for wiring.

If the whip includes labor how do you install it without connecting the wires? The wiring charge I feel is charging double for work already paid for. Final bill $941 for 1.5 hours of work. I feel like I was taken advantage of

Very friendly fast reliable. Knowlegable about the job answered all questions I had. Chris was very nice and personable. Will definitely use them again.

Chris came out immediately and assessed what needed to be completed. He gave me a quote to replace the water heater, an electrical disconnect, and a few other things. It was reasonable, so I accepted the quote. He went to get the materials, returned and completed the job quickly. He noticed that mold was forming where the old water heater had been spraying the boards above it so he gave me the name/number of a restoration service as well.

Chris one of the plumbing technicians arrived on time. He was very friendly and appeared comfortable in doing his work, a shower faucet replacement for me. Actually it was an upgrade from a system that had been in the house for ages. He checked his work and assured everything was to my satisfaction. He was very courteous and pleasant to talk to and I'm very happy with the results of my new shower faucet that doesn't leak anymore.

I will be counting on Air Today to deliver the same quality service and reasonable pricing that I received today. Thanks Chris for such a professional job and friendly service.

Quick and professional service by Joey S. on new year eve’s. We had no hot water and Joey got us up and running in no time.

I have been using air today for about two years. I have used other companies in the past and no one compares to them. They are honest prompt and great to work with. If you are looking for a HAVC company look no further because you have found them

Prompt and professional service... use preferred products.

I have been using air today for about two years. I have used other companies in the past and no one compares to them. They are honest prompt and great to work with. If you are looking for a HAVC company look no further because you have found them

I just had my entire system replaced: compressor, furnace, dampers, zone control board, along with 2 wireless thermostats. It was a huge job, and I was very concerned about which company to use. I got 4 different estimates and the moment Eric Henson walked into my home, I was impressed. Eric was knowledgeable, informative, kind, professional and he put me right to ease, with his calm demeanor.

He walked me through the entire process, listened to my needs, and came up with a great game plan for my house. He always answered my phone calls after he left, and answered my many questions. He continued to meet and exceed my expectations until I made my decision to go with Air Today. He was never pushy, and he never tried to sell me something I did not need. PLUS, my dog Beau adored him!

Their pricing was very competitive and the warranties were spot on. It was an easy choice, to chose Air Today. George and Juan, were my installers. They arrived on time, and were very respectful to my home. They worked tirelessly literally all day, making sure my new system was set up perfectly. Their attention to detail was impressive to say the least.

I am thrilled with Air Today! It is heart warming to know their are good companies out there, who truly want to build relationships and not looking for a quick buck. I HIGHLY recommend Air Today. They made me a customer for life!

Used Air Today twice in Spring 2018. We have a heat pump, 2002 Unicom high static system, which has unique 2.5 dia duct system. In May AC just not keeping cool enough. During winter not keeping warm enough. Last system check July 2017. Freon pressure fine. Tech Jaron came in. Diagnosis old R22 freon down 2.5 - 3 lbs. Evaporator showed corrosion of galvanized sheet. Presumed caused micro pin holes in copper tubing. Added 3 lb R22 freon. Said had no idea if, or how long would keep pressure up. Recommended new system due to age, cost to repair doesn't justify using old R22 freon that will no longer available in 2020.

A week later, I discovered Jaron did not reinstall caps on freon ports of condenser unit. I screwed them on. I did work with Wes to see if Air Today could replace Unicom system. They could not. Don't have access to equipment and their techs not factory trained. Not enough Unicom units in Charlotte region for them to justify cost to train techs.

I understand. Got replacement system from another authorized contractor. In June, (prior to new system) Tech Josh came. Fan not turning on. He checked fan on evaporator. Worked fine. Tested thermostat. Indicated fan relay in thermostat not working. Also tested freon pressure. Indicated down 1 lb. Got new Honeywell WiFi thermostat and freon. Price high on thermostat, but had on truck, installed, and rechecked. Did good.

I had someone come to my home on 5/31 to review my current systems in order to provide a quote for full replacement of both the upstairs and downstairs HVAC systems. It is now over a week later, and I have no proposal or even a notification of a delay. The gentleman who came to my home was very professional and seemed trustworthy, however, I am very disappointed that I did not receive the promised proposal.

Very knowledgeable, explained problems thoroughly, was on time to appts, was extremely cheaper than competitors, supplied me with window A.C. unit until my appt, and followed up multiple times to make sure I was satisfied. Followed by an inspection. Will absolutely refer to friends and use for all my future HVAC needs. Also the ONLY company that came out the same day as called to give a quote.

What a professional company! Wes, George and Juan helped us with a new furnace installation... job well done! Thank you!

Of course my AC broke on the hottest day of the summer. Air Today was the only AC company in Charlotte that came to my saving grace. Josh Whisenant was extremely nice and fixed my unit in no time at all.

Great service! My appointment was for 1 but they were able to make it an hour early. When I called, the staff was super friendly. They were attentive and called me with and update after the technician was gone. Every other place I called said it would take them several days to dispatch.

Kirk Martin was wonderful in pricing out a new system for me. He priced every option I asked and educated me along the way. He was no pressure and even recommended a cheaper system because he thought the quality was better. Also said if i needed to hold off on the purchase til the end of the season, he would give me some freon to get by. That's top notch service. Prices are very competitive with the other two quotes I obtained.

This is the HVAC and contracting company I have ever dealt with. We've used them for our new house and old house and they've always done great work. They have always come out promptly and did a great job each time.

When your air has been out for a week in 100 degree temperatures and your home warranty company will only pay for a repair that will take another 7 days just to get the part rather than authorize a new unit, it's easy to despair of the world.

It has gotten to the point with heating and AC repair that I just feel like I am getting fleeced when I have to call these guys. In this case Air Today wanted $95 for a motor run capacitor that can be found at Grainger for $7.61.

First off, my husband works for another company in HVAC, but our system is brand new (not even 4 months old) so he can't work on our system. Our unit stopped working so he called for an after hour call in, and the phone was answered by the answering service who sent a message to the tech on call. The tech called, asked a couple of questions, and said he would be on the way. Great!

Then his "service manager" called my husband. She was rude, had a horrible attitude, and was questioning my husband and talking to him like a complete idiot! The tech arrived, fixed the problem and all was well. The service tech is the only thing that saved the whole situation!

Air Today is dedicated to providing great customer service. I contacted them requesting a 2nd opinion on some major work on my heating unit following a normal inspection by another provider where several issues were identified.

Air Today is staffed with a dedicated and professional team. My family has used their services for both our AC and Heating needs. Their care and concern for their customer base is outstanding! I would recommend Air Today to anyone!