Rated 3.71 / 5 from 35 reviews
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Pink Rose Handyman Some people think the term "handyman" means we are generalists and masters of nothing. Or, that we employ teenagers to perform menial tasks. This couldn't be the furthest from the truth at Pink Rose. Our skilled handyman are just that, "SKILLED"! We employ the area's finest craftsmen who are experts in all of the skilled trades; with many, many years of experience.

There are literally thousands of tasks that we can perform for your home or business; many are listed below. But, if you don't see what you need, chances are we can do it, so call us today or fill out the service request form and we'll contact you right away.
Business details
  • Year established: 1998
Services
Doors
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Pink Rose Home Service has been installing all sorts of door for almost two decades: exterior doors, entry doors, sliding doors, patio doors, storm and screen doors, interior doors, pocket doors, even doggie doors.
Windows
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New windows are a fun way to improve the look, feel and energy-efficiency of your Western NY home. Here in Rochester, no other home remodeling company does new window installation better than Pink Rose Home Service. New windows offer more than just esthetic benefits. They give you a new perspective on life, while significantly improving your home's value, look and level of comfort.
Bathrooms
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Has the look of your bathroom become too outdated or ugly for words? Are you embarrassed to have guests and family over, on account of your guest bathroom's appearance? Or perhaps it's just time for a change.
Plumbing
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Pink Rose Home Service employs licensed and full-service professional plumbers, which means there isn't a plumbing problem we can't solve or and upgrade challenge we can't handle! Do you need a plumbing repair or replacement?
Electrical
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Pink Rose Home employs master and journeyman electricians, which means there isn't an electrical problem we can't solve or and upgrade challenge we can't handle! Do you need an electrical repair or replacement?
Reviews (35)
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Robert McLoughlin
Jun 11, 2022
Mine was by definition was a small job, installing two full extension drawer slides. Most handyman or home repair services wouldn't bother with a job like this. Pink Rose returned my call in minutes and wanted to do the job that afternoon. I had to schedule the job for two days out. No problem. The tech was right on time, pleasant (fun actually) and very quickly completed the job. They are my new go-to repair service when what needs to be done is beyond my skill set. You will not be disappointed
Michele Martin
Jun 08, 2022
Initial phone call requesting service was a pleasure. I emailed the evening before and received a call-back in response to my inquiry first thing in the morning. The person was super nice, as well as patient with my questions and vague descriptions of things with which I needed assistance. Ben was able to come over the same day for an emergent issue and was also super nice, in addition to being knowledgeable and certified in a number of specialties.

He fixed some plumbing issues as well as electrical and general repairs. When having someone in my personal living space, I especially appreciate when the person is so pleasant and comfortable to be around. The price felt admittedly on the high side, but the service is fantastic and void of any headaches whatsoever, and I surmise that other professional trades businesses would be similarly priced in this market.

Often when I've hired someone who is a "bargain" there has been a longer wait time, jobs were done in small segments over a long period of time, and the work wasn't as perfect. Pink Rose service was exceptional. Oh! And I love that they are able and willing to do small jobs.
Brenda Smith
Jun 03, 2022
Jim was great to work with! The exterior of our house has had an amazing refresh and looks new again : Whole house was power washed, shutters replaced, front door painted to match the shutters, and all the trim painted. Communication was great, work was great and timely. The process was easy and clear for us. Would definitely use again and recommend to friends and family.
T. S.
May 25, 2022
May 6, 2022 Had relatively small job (gable vent replacement) that I was not able to perform myself and wasn't sure who to call to get it done knowing that the job might be too small for some companies. We've had Pink Rose in the past for miscellaneous work and were pleased with them and thought that they might be able to do the job. James Roberts was dispatched, gave me an estimate, got the needed part(s) and performed the service quickly and efficiently and was gone before 10 AM. Liked his work so much we're having him come back this week to replace the other gable vent and to fix some screens.

May 13, 2022 Came back a second time for the additional work we scheduled during the first visit. James was quick, efficient, polite, friendly and very competent. Will not hesitate to have James and Pink Rose for future work.
Bill Jewell
May 22, 2022
Jim came to install a few doors for us. He was on time, did a fantastic job and finished sooner than expected. The price for all the work done was very reasonable. We would highly recommend PINK ROSE for any work needed! Services: General door installation, General construction, General repairs, General door repair
Meredith Skyer
May 09, 2022
We had a great experience working with Pink Rose. I kept telling my husband, "I can't believe I called them yesterday and they're here today getting the whole job done!" It was really impressive. We were also glad that the quoted price ended up being the final price too. We've had many contractors up the price halfway through the job and that's always tough to deal with. Pink Rose did beautiful work on our house, they were clean and professional, and truly lovely to work with. We'll definitely recommend them to everyone!
Daniel Antocicco
Apr 15, 2022
I have mixed feelings with my experience with Pink Rose. I was told my appointment would be there at 8am. They didn't get there until 10:30. My time is valuable so that was frustrating. The technician was pleasant and did great work and they got the job done in 2 days. That part was really good. But there price was a thousand dollars more than another quote I received. So, I would recommend Pink Rose because the quality and speed was great, but be prepared to pay a lot for it.
Charles Sinisgalli
Mar 23, 2022
I would like to thank Pink Rose along with my assigned contractor, James Roberts for the excellent job performed on my walk in closet. Although a portion of the services performed was to repair the dry wall, there were various other repairs needed to essentially fix my closet. Beginning with the initial visit with James where he did a detailed review of the damage to the closet and made various recommendations that would strengthen the shelves from collapsing in the future, I was very satisfied that James took the time to explain each step in the process that it would take to complete the job.

I was also more than satisfied with cost of the job, but to be honest, I was more interested in the quality of the work than the cost. I put a lot of faith into Pink Rose to live up to the reputation they have in their BBB rating as well as the radio commercials I hear everyday. James was also very professional and efficient even though I was not concerned with how much time it would be to complete the job, because my focus was on the quality of the work not the speed to get the job done.

Overall it was a wonderful experience and if I would need services in the future, I would be in contact with Pink Rose and James would hopefully be the person assigned to me. Thank you!
Alexandra Napier
Feb 11, 2022
Pink Rose was great to work with! Our technician, Mark, helped to re-grout our marble tile shower floor and re-caulk it. He we professional and completed the service in an efficient manner. We are very happy with the outcome. Also liked the nice touch at the end upon service completion when we received a pink rose. Now what's better than that?!
Adrian F.
Jan 25, 2022
Pink Rose Handyman phone service is excellent. The scheduling manager called me today to tell me that a handyman could come today instead of February. He came within 50 minutes of the service call. The gentleman who came in was professional and courteous. He took his shoes of because I just had my family room floor refinished and repaired. I called Pink Rose Handyman because their ads used to say "No job too small." I asked for an estimate to replace 3 kitchen drawers, update the sliding mechanism, use the same facing and brush nickel handles.

I paid the $31 for the estimate. I know the prices for custom blank drawer boxes ($45-60), sliding hardware ($20-30), and mounting brackets ($10-20). I know hourly carpentry rates are about $90 an hour depending on the complexity of the job. Below is a picture of my maple drawer. The reason I'm doing this review on Yelp is how insulting the estimate was.

So this is a Kitchen 3-drawer replacement with respective hardware updated. I've been having major renovations done to my home so I have been in contact with contractors. So I know about prices. Pink Rose Handyman gave me an estimate to replace and update 3 Kitchen drawers. The job entails: (1) Removing old drawers and faces. (2) Installing new drawer glides. (3) Install Drawers and (4) Install new drawer fronts.

I was bracing for the entire job to be about $400-$600.00 wiggle room for markups and labor. The serviceman was in his van for about 30 minutes crunching numbers. I'm estimating he was using contractors computer program to get the figures. The actual estimate was. Mind you your head may explode. $1918.08 Not a typo. Good Lord. I felt a new artery burrowing into my brain.

I told the service person he should be embarrassed to himself and the company he works for such an estimate. I would like to have the owner Mr. Joe Berandi apologize personally standing behind that price quote that is astronomical and quite insulting.
Keith Fravel
Nov 08, 2021
If I could give Mark, the man who actually did the work for me, a review it would be 5 stars. He was great, professional, always on-time, and went above and beyond during his day working at my house. The actual quality of the work was excellent as well. Giving 4 stars because the Pink Rose process is a long one. I scheduled my November work in July.

They are extremely busy so if you need something done immediately they might not be for you. That said the process was much easier than your average contractor who may or may not even return your calls. Pink Rose did a good job communicating throughout the process.
Mike W.
Sep 08, 2021
I AM NOT THE FIRST ONE WITH THIS FEEDBACK. Read their other reviews. The company seems not to take responsibility for their drivers. Previous feedback in this regard received watered-down non-apologies ("sorry if i made you feel uncomfortable" - ARE YOU KIDDING? YOU NEARLY KILLED ME!) and I expect nothing less here. In fact, my "question" I posted to them was promptly deleted by the company without any contact from them.

During the steady rain of this morning's highway commute I noticed a cargo van weaving through traffic in my rear-view mirror and rapidly approaching and then tailgating me. I'm perfectly keeping up with the jammed two lanes of traffic extending as far as can see, so there's really no where to go and no point in jockeying for a few car lengths of progress - especially not in the driving rain with slick roads. Van 01 continued to DANGEROUSLY weave in & out of traffic several times more times, cutting me off WITHOUT REGARD FOR MY SAFETY.

If I, and many other motorists, hadn't been able to rapidly break there would have been a nasty accident. Thank god my fellow motorists were paying attention to the dangerous situation this van had created. I WOULD NOT TRUST a company who operates their vehicles so RECKLESSLY to work in my HOME, let alone the home of a LOVED ONE. Don't fall for their "nice guy" tv/radio ads.
Laura S.
Jun 24, 2021
Thank you Pink Rose! Finding someone for home repair is so hard! We needed to replace one of our bedroom doors and Pink Rose to the rescue! I filled out and online form and they call quickly to schedule an estimate. The $29 fee is donated to charity so something to feel good about! There is a membership option and we have used it a few times already!

They are really a one stop shop for all your home repair needs and we love the service! Today they are coming to fix our deck! Big jobs or small jobs - very professional and great to work with!
Brian W.
Apr 13, 2021
We had Pink Rose remodel our bathroom. We had tiled walls removed, got rid of the blue toilet, had a new tub installed, had a new floor put over the old floor, had it painted, etc. The work was very well done and was done on schedule. They had us pick out the new items (lighting, cabinet, sink, etc.) at the store of our choosing (mostly Lowe's with one thing coming from Home Depot).

They did everything from there (including purchasing and delivering the items). The price seemed fair. Overall, we were very happy with the outcome and everyone we worked with was nice and easy to work with.
David R.
Mar 04, 2021
It was a a very easy going process, fair pricing and everything was done on time, they exceeded my expectations! Highly recommend Pink rose
Gigi S.
Feb 25, 2021
We had a urgent issue, not really an emergency but something I could not live without a day or two. The dryer vent disconnected from the vent outside. It is very hard to get to without special tools etc. I made a contract with them because I was desperate for a handy person I could depend on for last minute things. I had a regular handyman that retired.

After that I tried a few new ones. They never call back or show up and were a one man operation when sometimes there was a need for more people. While things might be a little more pricey with this company, I at least can count on them to be there when they say and do what they have to do completely and efficiently. And as usual the pink rose is a nice little touch.
Mary M.
Dec 22, 2020
We are very pleased with the service of pink rose. We had a broken water pipe, I called in morning and within 2 hours jason was here and fixed our problem. We have used them before and will continue to call them for other projects. Thank you pink rose for quality work and very pleasant employees
Debbie A.
Dec 14, 2020
Do not hire them. I contracted with them to fix a leaking skylight last October 2019. A guy came out and cleaned around the flashing and window and charged me $500. We talked about a new flashing kit and he said it wasn't needed. Flash forward to a couple weeks ago after first significant snow and cold. The skylight leaked again. I called them and he read off notes that the guy said he repaired the flashing (which he didn't) and since it was over a year they weren't responsible. Asked if it had leaked but there had been no significant snow and it had not been as cold.

I now have to pay someone almost 2000 to replace my skylight. Don't hire them. They are way overpriced and want to sell you a yearly contract for other overpriced repairs -which I did sign up for-my mistake on that one-
Cassie Heintz
Dec 05, 2020
They did a wonderful job remodeling our basement. The person working on it was polite and professional and went above and beyond to even help us fix another issue that another company had caused. The job was done in a timely manner as well. My only complaint is that it was a little pricey but the quality of the work was great!
Christine Milborrow
Aug 05, 2020
I could not be more pleased with the level of service received.
5 ⭐️⭐️⭐️⭐️⭐️ Service
Made me feel very comfortable and confident in the work being completed. My project was outside the scope of “normal” and Jason took care of everything. I will definitely be using their service again and I highly recommend Pink Rose!
Robert B.
Jul 07, 2020
Too poor to get any stars. Terrible company. Charged $600 to change a diverter spout on my daughter's shower. In the house less than 1 hr. Just had to unscrew the the old one and screw the new one in. Part costs less than $30. When questioned, Joe the owner said he hires "professionals" but this PRO didn't even know what he was there for.

He had to ask my granddaughter what he was there for. My daughter called "joe" and he gave her no reason for the ridiculous cost. I have sent the BBB a comment and they said they were sending my complaint to Pink Rose and said they will have the opportunity to answer the complaint. Well I am still waiting Joe after you hung up on my daughter and her wife for your answer to the BBB. NEVER EVER AGAIN WILL MY FAMILY LET YOU RIP US OFF AGAIN!
Justin C.
May 21, 2020
I wish I could offer a review of their service but I've never been able to get them to offer an estimate appointment that wasn't months out AND they charge for it. Don't believe the ads- same day service or even same week service is NOT an option. I was ready to spend thousands but I'll be happy to spend it elsewhere. Apparently they don't need the business or can't manage the amount of business they have by hiring enough tradesmen. Oh well.
Lynda Singer Kirkpatrick
Feb 05, 2020
We had a bathroom vent leaking from the roof and called Pink 🌹 Rose for an estimate. Dylan responded in a timely manner, and gave us a very reasonable quote. We accepted, and Dylan quickly got to the issue. He left to get the necessary supplies for the repair, returned and completed the job quickly. Dylan was very professional, friendly, knowledgeable and did a fantastic job! When he completed the job, handed me a beautiful pink rose 🌹! Awesome employee..will call if future issues need work.. thank you Pink Rose AND Dylan!!
Craig Hadden
Dec 30, 2019
I wouldn’t except a free remodel job had more “warranty” repairs. I feel there was inexperienced workers. The last straw 2 1/2 months later caulking shrunk and turned yellow on a bathroom job had all redone. BEWARE!
Lisa W.
Oct 21, 2019
They say they accept quotes through Yelp so I gave them detailed info about what I needed for my rental property and said I needed someone asap. They responded and said they could help but I would need to call in. I called just now and they claimed they have no way to look at the Yelp request, don't know what I'm asking about, and don't have appointments until December.

They should not be allowed to say you can request a quote online when all they respond with is a phone number with someone telling you they can't help for 2 months. Edit: The response from the owner is disingenuous. I never requested a quote without an appointment. I was more than happy to schedule an appointment. My complaint is that they allow you to request quotes but don't pass Yelp requests onto their phone representatives. The Yelp request is useless when I can't get any info through it, have to call in anyway, and have to give all the info all over again.
Mike M.
Jun 26, 2019
You think, if only I could give zero stars! Despite poor dealings in the past, these carpet baggers were suggested to me again so no called emailed them a list of things I was looking to have done and they said no problem. So I called and got the most pretentious jerk who was ever given the job of answering phones. He shot down my first job, a covered porch.

The company who does it all, doesn't do covered porches. Huh? So I leave a one star review on Google and these low life's flag it and claim I own a competing business. I WORK IN A CALL CENTER! These folks are truly scum. Stay away at all costs.
James T.
Jun 20, 2019
Revised my review as mis-communciation between all parties involved created a breakdown in the service. The work that did get done was done to my satisfaction, 4 stars only because they are a bit pricey, and tech couldn't/ didn't get everything done that I thought he would. But kudos to Joe for personally getting involved and showing that keeping customers happy is important to him! Jim
Mel E.
Jun 06, 2019
They charge $30 (PLUS TAX!) just for an estimate and do not roll that amount over into your job if you decide to accept and hire them. They quoted $1250 for a job that we had done before and were charged by the other guy $300. RIP OFF. Their business model is based around offering memberships and coupons to discount their costs which are clearly inflated. Plus, they made us wait around for them between 9-12 and didn't show up till near the end so we're out $30 and 3 hours.

We chose to ask them for an estimate because they say they can do jobs usually right then and there but they said they couldn't do ours then and would have to come back.
Jay S.
May 28, 2019
Outstanding customer service and workmanship. The repairs were done the same day and the technician left the area immaculate afterwards. The value of having someone come, do the job well, and clean up the area was beyond what we paid. The technician was also polite, professional, and explained what needed done and why. Initially was concerned that we would not be able to find someone to do the job and not charge us a hefty amount.

Pink Rose alleviated our concerns. John, the technician, came and evaluated the job to be done, quoted us a fair price, and did the repairs extremely well. Even my wife commented how she's never seen drywall work that exact and nicely done. I would heartily recommend Pink Rose as a company to call if you need a repair job done. We even joined the membership plan because we have more work needing done that we don't feel comfortable doing and know Pink Rose will come and do it right the first time.
Richard Engelbrecht
Feb 15, 2019
Both times I have had Pink Rose come out it has been great. Repairing wind damage, upgrading to tank-less water heater, both jobs were done efficiently and effectively. The quotes were solid and they get right to work. They talked with me to get a clear understanding of what I wanted, and delivered to my satisfaction. Dealing with the office was also pleasant. I will have no hesitation to reach out to Pink Rose again.
Jacqueline E.
Jan 23, 2019
Pink Rose Home Services did such a wonderful (& fast) job installing my pergola this summer that I gave them a call to remodel my bathroom. Pat & his helper Mitch are great workers and very professional. Pat understood exactly what & how I wanted the bath to look like. There was no "rushing around", but, Pat is a fast worker: the job was done in 11 days. That's taking everything out right to the studs, leveling the floor, installing a wall-mounted toilet & vanity, tiling the walls, floor & shower. (Unfortunately, the custom vanity top won't be installed until next week, holding up the vessel sink & faucet installation.) Hire Pink Rose for your next job! You won't be sorry!
Rachel T.
Jun 13, 2018
Mike D. installed a ceiling bathroom fan in our bathroom. We didn't have one at all so it was a full day job. He did excellent, protected our bathroom surfaces and even vacuumed any dust trail he left from the mud. He kept us informed through the process and checked in with me. And left it ready for us to paint and showed us how to take the fan cover off for painting around it.

Before quoting with Pink Rose Home Service I called another local home improvement place and he wouldn't even come to my house to quote me. He told me over the phone "it's not my cup of tea but it will be $1500 to go through the side of your house". I immediately called Pink Rose Home Service and they came to my house and quoted me to put the ceiling up through the roof and not the side of my house. He put a roof vent kit in and wired a new switch in to control the fan and pre existing vanity. All cost ~$500 less than my quote with the other company.
Janet J.
Jan 05, 2017
I had them give me an estimate (which I had to pay them $29 for) to tell me that the 2 rotted posts that I needed replaced on my deck would cost over $2000. They also tried selling me some payment plan. Their prices are astronomical. That small project should cost about $500. The supplies would cost around $100 and the rest for labor. Don't waste your time for inflated prices.
Susan Mayer
Jul 25, 2016
Jeff did a wonderful job! I've used the service twice and highly recommend Pink Rose!
Kelly DuBois
May 24, 2015
Three projects so far, and more to come. Excellent quality done by nice people. That's what I like!