We understand that choosing the right service company can be very challenging. When it comes to swimming pool service in Charlotte we have become a leader in the pool service industry and we strive to set the bar for quality and customer service. My name is Jim King and my wife Kat & I decided in 2007 to re-establish our swimming pool company here in Charlotte, NC.Previously we owned and operated East End Pool King located in the Hamptons, Long Island for 13 years. After 25 years of owning and operating a swimming pool company I have come to understand what ideas work in order to bring our customer a unique level of quality & customer service.
Services
Cracks
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Inspections
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Are you purchasing a new home that has swimming pool in the back yard and are in need of a pool inspection. If you have these concerns contact us to schedule your pool inspection. When we are complete you will receive a file of what we found, and you will be able to present it to your realtor if there are any issues or concerns.
Leak Detection
Report
Are you adding water to your swimming pool again? In most cases if you're losing more than 1 per week in your pool you have a leak. Other signs that you may have a leak in your pool would be more than usual chemical usage, increase in water bill, air bubbles in your pump basket, and visible cracks in your pool.
Repair
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Reviews (14) Donna Stinman
Jun 06, 2022
We have used Carolina Pool King for over a decade. They provided weekly maintenance and repairs of any and all pool equipment. They were there every week for pool cleaning and we have never had any problems with our pool system. They repaired items before they became a problem. Services: Swimming pool heater repair, Filter cleaning, Vacuuming, Swimming pool salt system repair, Swimming pool filter repair, Swimming pool light repair
PomMom Walde-Jensen
Jun 04, 2022
Carmen Teague
Mar 27, 2022
I have been a customer of Carolina Pool King for over eight years. We installed a pool at our home in Dilworth years ago and Carolina Pool King was recommended to me for service. They provided stellar service and repairs when needed. Just a few years after installation, we had to replace the pump and the heater and they upgraded the system and carried us through the entire process.
We then moved to a different area of Charlotte and installed a pool in that home as well. Of course, we reached out to Carolina Pool King for maintenance again. I've never been disappointed with their service. They are prompt, responsive, and provide great advice and repairs when needed. I give them five stars!
We then moved to a different area of Charlotte and installed a pool in that home as well. Of course, we reached out to Carolina Pool King for maintenance again. I've never been disappointed with their service. They are prompt, responsive, and provide great advice and repairs when needed. I give them five stars!
Patti R.
Aug 25, 2021
Mike & Sarah Standley
Aug 16, 2021
I can't say enough good things about Pool King. The owners and staff are friendly AND knowledgeable. I use them exclusively for water testing and chemical advice/purchases and will continue to do so on a regular basis. Have tried to use "the other" pool stores in Charlotte (in a pinch) and wind up disappointed every single time. Service: Water treatment
Heather Burdette
Aug 07, 2021
I routinely take a water sample to this company and the service is ALWAYS professional and accurate. They always have the chemicals I need and suggest new pool pump setting for every season. Having an inground pool in your yard is a commitment and I trust the staff with any chemical and/or suggestions to keep is in tip top shape!
Philip Gooding
Aug 05, 2021
I have used Carolina Pool King for the past 7 years. As a first time home owner with a pool, they have been extremely flexible with my needs. Whenever I call on them for adhoc water treatments when we are out of town, or when I have repairs, they are always responsive and accommodate my schedule. Additionally, I find they are genuine with their suggested repairs and pricing, and are not trying to "sell" me anything. Technicians that have come to service my pool for filter repair/cleaning or routine water treatment and cleaning, have always been professional. I would, and have previously, recommended them to my friends.
Chuck Burkett
Aug 02, 2021
I'm a 7 year Pool King customer for weekly service and any maintenance and repairs needed. I've had nothing but good experiences with Pool King. I think they are a great pool company to have a relationship with. Services: Water treatment, Vacuuming, Winterization, Filter cleaning, Heater diagnostic & repair
Beth Kelly
Jun 29, 2021
Carolina Pool King performed a pool inspection for buyer clients of ours. They were extremely communicative and organized, letting us know when they would be out and confirming via email. When we had to reschedule last minute due to seller issues, they were understanding and worked us into the schedule again! We appreciate any business who has great follow up and follow through and will be using their services again!
Reinhard Hammerle
Jun 12, 2021
Melissa Owens Langston
Sep 24, 2020
We appreciate the entire team at Carolina Pool King! The office assistants, Aubrey & Erica are respectful, courteous and professional in keeping their word to call back, gather information requested and perform action items post phone calls. The owner, Kat, is attentive to customer needs, understanding of requests and willing to find ways to help. The inspector Jim appeared to give detailed information regarding safety issues related to a pool inspection.
Manuella Jaeggi
Sep 19, 2020
Thanks to the team at Carolina Pool King my pool is now operational and clean again. A recent repair by another pool company proofed to be disastrous with a lot of headaches. Carolina Pool King not only has a very knowledgeable staff, but they are also extremely kind, friendly, accommodating and most of all honest. I will most certainly call on them again if needed. If you need help, please call Carolina Pool King. You wont regret it. A big shout out to all the staff members. You are fantastic!
Carlos Descalzi
Jul 29, 2020
For many years I struggled to find an honest pool company in Charlotte. Most pool companies are full of empty promises and cannot deliver and some are even thieves. Carolina Pool King has been a breath of fresh air. I was hesitant to do a contract bc of my previous experiences with other pool companies, and they were understanding of my reservations.
After 6 months of having Carolina Pool King, I have nothing but great things to say about them, from their maintenance crew, to the repair techs, and the office and management staff, Carolina Pool King has greatly exceeded my expectations and I can say I'm finally happy to actually own a pool! They show up on time, they do the job right, and their administrative staff is very responsive.
After 6 months of having Carolina Pool King, I have nothing but great things to say about them, from their maintenance crew, to the repair techs, and the office and management staff, Carolina Pool King has greatly exceeded my expectations and I can say I'm finally happy to actually own a pool! They show up on time, they do the job right, and their administrative staff is very responsive.
Rene Fenty
Mar 20, 2020
Carolina Pool King has been a stress saver for me. They are professional, courteous, educated on the various workings of your pool, thorough and dependable. Alan is exceptional and I am happy to see him, knowing that when he leaves whatever issues I may be having with my pool are soon to be rectified. His knowledge and attention to detail provide true comfort. Truthfully, the entire team is exceptional and I look forward to working with them once again next spring.
