Thank you for considering Benton Integrity Roofing as you continue on your decision making process for a roof replacement or repair. We began Benton Integrity Roofing Systems with a desire to raise the standard of roofing practices and integrity as well as professionalism in local roofing services, Both of the owners, John Albritton and Ken Stout had worked in the industry before starting Benton Integrity Roofing.They were both distressed to see how other companies often treated their employees and even customers so poorly. One company defrauded their employees by not buying Workman's Compensation insurance, putting them and their families at risk if the worker was injured.
Business details
- Year established: 2006
Services
Commercial
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Our Jacksonville Commercial Roofing division has grown to become one of the most well known facets of our business. We take tremendous pride in our reputation as the best roofing contractor in the Jacksonville area. By offering ongoing support, our customers are confident they will be taken care of. Commercial roofing is a tough business to succeed in.
Gutters
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Many older Florida homes have a poorly designed gutter system while some don't have guttering of any type at all. If you are in need of gutters in Jacksonville, Benton Integrity Roofing Systems can consult with you on the specific gutter needs of your home and will ensure that your new gutter installation or gutter replacement will leave you 100% satisfied.
Shingle
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Shingle roofing in Jacksonville is known as one of the most popular and common types of residential and roofing due to its efficient and versatile characteristics as a roofing material. Roofing shingles also works great for steep-sloped roofs and they are also sunlight and weather resistant, besides being low-maintenance and cost-efficient.
Storm Damage
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Since your roof is the most important structural part of your home or office, you should hire the most experienced Jacksonville roofing contractor who can effectively handle all your wind damage repair needs. Our Jacksonville storm damage repair experts can provide you with prompt, professional service that will restore your roof.
Repairs
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Reviews (16) Flo Howard
Apr 29, 2022
We love our new roof. Jesse and his guys did beautiful work and we would definitely recommend Benton lntegrity Roofing to anyone that needs a new roof. John and Aaron are both wonderful christian men and Benton lntegrity Roofing is definitely the meaning of integrity. Thanks again. Service: Roof installation
Sandy A.
Apr 19, 2022
I would recommend this company to anyone, and have. Mike is honest, knowledgeable and professional. He is actually most concerned about your best interest. I had 3 projects going on at once. Mike let me know that one of my projects could easily/safely wait and even gave me a contact to help me in the future thereby saving me money. Services: Roof repair, Gutter repairs, Roof installation, Roof damage repair, Roof inspection, Roof repair for storm & wind damage
Halley McKenzie
Feb 28, 2022
They have helped me a couple times and went above and beyond to take care of my roof need quickly. Always friendly and always care about the quality. I recently referred my parents for their roofing need and have heard repeatedly how happy they are; so many compliments on the work, but also the people. Highly recommend. Services: Roof inspection, Roof repair
Robin Eletto
Oct 16, 2021
Really mixed reviews for this Company. They had put on the original roof on my home 10ish years ago and it needed to be replaced when I bought the house this December. Matt Rogero was great and professional, worked with me on finding solutions prior to the roof being installed. The week my roof was installed, I wasn't home due to a family emergency.
When I got back, I noticed that there was significant damage to the hardy board siding. When I called about this, I was told that the damage wasn't their fault as it was not originally installed properly (odd, because when they did the roof 10 years ago, they didn't damage it). John told me it happens all the time. I told him they should warn clients ahead of time rather than cause significant damage.
They gave me a quote of $15,000 to fix (but not paint) it through a contractor they work with. Outrageous. For their damage. Found my own contractor and paid $5,000 for their damage that I was never told about nor given a heads up that it could be a problem. And let me say, this wasn't Matt who kept frustrating me but instead John. Not sure what role John plays in the company but every time he showed up, my level of frustration was extremely high.
He blamed every other contractor for things that were wrong, never owning anything. And his explanations went on and on until I couldn't tolerate it any longer. Next up was a roof leak which has damaged interior Sheetrock when water seeped through and shorted an outlet that I had to pay an electrician to come and fix. Hired American Leak detection to find the cause which was due to roof tiles/flashing not properly installed.
Another $350 for leak detections, $150 to date for Electeician and haven't even repaired Sheetrock or replaced outlet. John shows up and tells me the damage was caused by the hardy board repair person or painter of the hardy board and you know, I could cancel your warranty because someone was on the roof. What the heck! Now I lost my cool, I admit to that.
I asked him that instead of making excuses, let's find a solution. He went on to tell me how it really wasn't their problem that my roof was leaking an hour later of talking in circles and blaming others, agreed to send out a repair crew. As you might imagine, I was ticked off. I simply asked him to just have a direct conversation without all of his nonsense talk and he couldn't help himself but to blame others. $6,000 later, a ton of unacceptable excuses later, threats to cancel my warranty due to fixing the damage they caused - my roof appears to be good, for now.
I called the office to speak to the owner and didn't even get a call back. I hate writing this but want folks to beware. If they only took time to hear my awful experience and share my frustration, I would have left things alone. Almost felt taken advantage of because I'm a woman. I just don't have a good answer as to why after spending $35,000 plus $6,000 in unexpected, I budgeted repairs, I would have to go through this. Frustrating and shameful.
When I got back, I noticed that there was significant damage to the hardy board siding. When I called about this, I was told that the damage wasn't their fault as it was not originally installed properly (odd, because when they did the roof 10 years ago, they didn't damage it). John told me it happens all the time. I told him they should warn clients ahead of time rather than cause significant damage.
They gave me a quote of $15,000 to fix (but not paint) it through a contractor they work with. Outrageous. For their damage. Found my own contractor and paid $5,000 for their damage that I was never told about nor given a heads up that it could be a problem. And let me say, this wasn't Matt who kept frustrating me but instead John. Not sure what role John plays in the company but every time he showed up, my level of frustration was extremely high.
He blamed every other contractor for things that were wrong, never owning anything. And his explanations went on and on until I couldn't tolerate it any longer. Next up was a roof leak which has damaged interior Sheetrock when water seeped through and shorted an outlet that I had to pay an electrician to come and fix. Hired American Leak detection to find the cause which was due to roof tiles/flashing not properly installed.
Another $350 for leak detections, $150 to date for Electeician and haven't even repaired Sheetrock or replaced outlet. John shows up and tells me the damage was caused by the hardy board repair person or painter of the hardy board and you know, I could cancel your warranty because someone was on the roof. What the heck! Now I lost my cool, I admit to that.
I asked him that instead of making excuses, let's find a solution. He went on to tell me how it really wasn't their problem that my roof was leaking an hour later of talking in circles and blaming others, agreed to send out a repair crew. As you might imagine, I was ticked off. I simply asked him to just have a direct conversation without all of his nonsense talk and he couldn't help himself but to blame others. $6,000 later, a ton of unacceptable excuses later, threats to cancel my warranty due to fixing the damage they caused - my roof appears to be good, for now.
I called the office to speak to the owner and didn't even get a call back. I hate writing this but want folks to beware. If they only took time to hear my awful experience and share my frustration, I would have left things alone. Almost felt taken advantage of because I'm a woman. I just don't have a good answer as to why after spending $35,000 plus $6,000 in unexpected, I budgeted repairs, I would have to go through this. Frustrating and shameful.
Vincent Schuppert
May 24, 2021
My roof leak was professionally repaired and the area is barely noticeable. Rick probed the reason for leaks, and made appropriate repairs beyond what was first expected. I was consulted before he procured additional and necessary materials. I am confident the repair was done right. Yes, I will use Benton Integrity again. Service: Roof repair
Kathleen Bagg
Feb 19, 2021
Mike Rogero did a superb job in managing the roof repair on my 4-year-old home. Yes, my roof is only four years old, but the builder, Dennis Homes, ignored all attempts to repair my roof that was improperly installed causing water damage inside. Michael took it over, got me a good price and installation was completed on time as promised. I would highly recommend this company. They are professional, the quality of work is excellent and Mike went beyond expectations to ensure I was happy with their work. No more leaks!
Daniel Landry
Jan 01, 2021
I used Benton in the past on my own roof and was super impressed with not only the quality of work, but also the professionalism of the entire process. I recommended them to my mom when it came time for her to have her roof done, and her experience was also great. I would definitely recommend them again! Service: Roof installation
Rick Boggs
Jun 03, 2019
Carole Smith
Jun 01, 2019
Benton was referred to me by a friend. This company has my highest praises. Jessie and his installation technicians are true workers. Very courteous. Always cleaned up at the end of the day and made sure my property looked neat. They actually showed pride in their work. At the end of the job you would not even know they were there except for your beautiful new roof. Michael the Project Manager made sure the install was going smoothly and on schedule.
If I ever had any questions Michael or Jessie were always there to answer them. John your integrity is admired. You certainly live honesty and fairness. What a pleasure it was to work with you. I most certainly recommend this company to all. Carole Smith Orange Park
If I ever had any questions Michael or Jessie were always there to answer them. John your integrity is admired. You certainly live honesty and fairness. What a pleasure it was to work with you. I most certainly recommend this company to all. Carole Smith Orange Park
Tracie Kwon
Mar 08, 2019
After reading all the reviews online, I've decided to go with this company. Mike came out to talk to us and gave us an estimate. The price is higher than all the other roofing companies in town. But I dont mind paying more for the quality of my new roof and the customer service that is worthy of my time. After a 2 months period of waiting, we finally got our roof replaced.
The crew worked on it for a few days. There were some debris left on our yard that I wish they had cleaned up after leaving our lot. But oh well. I'm sure they were busy since it was right after the hurricane. I wanted to wait for a year before writing this review because I needed to see if there is any problems with the service and our new roof, but it's looking fantastic so far.
I enjoyed working with Mike, he is thorough and passionate about his job, so I respect the time he put out with work with our insurance for us. I highly recommend this company if you want sturdy, high quality roofing services.
The crew worked on it for a few days. There were some debris left on our yard that I wish they had cleaned up after leaving our lot. But oh well. I'm sure they were busy since it was right after the hurricane. I wanted to wait for a year before writing this review because I needed to see if there is any problems with the service and our new roof, but it's looking fantastic so far.
I enjoyed working with Mike, he is thorough and passionate about his job, so I respect the time he put out with work with our insurance for us. I highly recommend this company if you want sturdy, high quality roofing services.
Heather Stokes
Nov 16, 2017
Beth Wilson
Jun 13, 2016
John Ford (Benton Integrity Roofing and Windows Project Manager) did a wonderful job in presenting this service and following up on schedules and final closing. Easy to communicate with and pleasant attitudes. Jesse (Benton Integrity Roofing and Windows Crew Foreman) is the best I have ever seen - keeping up with 20-25 workers and keeping us informed of all activity.
Amy Dielo
Apr 11, 2016
Ingrid Keller
Oct 31, 2015
Mr. John Ford (Benton Integrity Roofing Project Manager), was very kind, courteous, punctual, and very thorough in the way he explained everything. Only good qualities in him throughout the process. Very thankful to him. He represents the company very well. Crew, support staff were great. Every time I call, they help me well and efficiently. Great crew to work on my roof.
Marsha Therrien
Apr 13, 2015
It's refreshing to work with such a competent person, who says they'll do something and actually does a great job! Since I live in California, had to trust someone not to rob me blind and do the job intended. John (Benton Integrity Roofing Project Manager) has more than surpassed that challenge. Nothing but great things to say about your company.
Mark Bramlett
Aug 25, 2013
