Budget Brothers Termite & Pest

Great Termite starter service and I purchased the 5 year warranty. It was great that I had started renovations and the flooring was all coming up so they drilled inside and outside. I've had a couple follow up calls for new activity and they send a team member out for treatment within a couple days. Thank you!

We had Budget Brothers come and inspect our house for termites. Their employee stayed less then twenty minutes and was adamant our house didn't have termites. A week later we had Truly Nolan come out and inspect our house. Their employee looked at our house for almost an hour and explained that we did indeed have termites. Budget Brothers is cheap, but their poor service isn't worth their "deals."

Aweful bagels today. They were either frozen or yesterday's. 2nd time in a row this has happened. This was my favorite bagel deli, but probably not anymore. 3 strikes and your out.

We used Budget Brothers for termite treatment. We were happy with the service and technicians. They had an accident and did some damage in our office. We were not upset about it as we know it was an accident. It's extensive. We just want them to address the situation and we keep calling and they keep promising that the owner Jeff will call but it never happens.

We shouldn't have to keep calling. We didn't do anything wrong and have been very patient. Today I called AGAIN and the office lady was very rude and kept giving me excuses then hung up on me. I would not recommend this company to anyone. Customer service is very important. They have turned this experience into a bad one. We own several properties and would have used them for all our needs but not after this.

Budget Brothers treated my home a year ago. I purchase a 5 year warranty. I have termite tube hanging from the ceiling in my home. I emailed pictures to Budget Brothers and requested to schedule a re-treatment. No response. I emailed again a week later and finally the sales person said "call the office". I called the office to schedule the re-treatment.

On the day of the treatment, I missed a call from the tech. I called back immediately (less than 2 minutes). The tech claims to have been at my front door (not possible as I was home, have a ring doorbell and security cameras. The tech was never there. I was told they would come back after their next appointment. That never happened. I called again and was told they were across town and they would "see what they could do" and call me back.

I never received a call. I call a couple days later (thanksgiving holiday) to get rescheduled. They're now 2 more weeks out. It will be 2 months from my original email to when they will finally re-treat my home.meanwhile the termites are continuing to cause damage. In summary, decent customer service on the original sale, but TERRIBLE customer service on warranty claims. Apparently, once they have your money, they don't care about their customers. Really Sad.

This company doesn't even deserve 1 , however it doesn't let me select zero stars. I've never been so dissatisfied and unhappy as I was when they left my home. Left a huge mess and refused to clean it up after I called numerous times for them to do so. Please please save yourself the headache and don't make the same mistake we did by using these crooks!

Just had a full home termite service in August and our home is already being attacked by termites again. Paid for the full 5 year package and their terrible work didn't even last 3 months. They do bandaid workmanship and send hacks to poke holes in your walls and accomplish nothing. Called them for warranty and they told us to wait 6 weeks. All they intend to do is come back and offer more bandaid solutions. They are an absolute waste of your time and money.

Scheduled an appointment in a weeks time, and made arrangements to provide access to a property, as the company requested. Budget Bros was a no show for the appointment, technician treated the outside only earlier in the day and left, contrary to instructions. Office staff were less interested in helping, more interested in explaining how it's my fault they didn't follow the instructions provided. 1. Waste of time 2. Did not follow their own instructions 3. Poor attitudes when looking to remedy the issue. Will no longer recommend this company to clients.

Initial service was good. Problem is on the follow up. Got scheduled for the afternoon between 2-5. I called twice at 3pm and 430pm. Both times I was informed he was going to be here soon. I waited till 7pm and no one showed up. Was told he called and left a voicemail. I did not receive anything. They scheduled me a few days after the first no show.

On the second appt budget bros did it again. Said they called to inform me that they will not be coming. I was not informed, again. If budget bros would come down at the appt or ACTUALLY called ahead of time that they won't be arriving would be great. A heads up would be appreciated instead of waiting and being told that they will be here soon.

Our experience with Budget Brothers has been great! Our technician is James Perez. James is very personable, very service oriented and very knowledgeable. James takes his time to answer any questions we have. It has been great having James do the spraying inside and outside our home. The office staff has always been very flexible in changing times when needed. We are completely satisfied with the service we have received.

I am leaving a 1 star review and that is only because the technician was very nice. Budget Brothers came to spray the outside and inside of my house, after a couple of weeks we were getting MORE alive bugs inside our house than before they sprayed called to get a refund because they charge $99 initially. The manager said they could only offer to come back out and spray again. Told her I didn't want that since it didn't seem to work the first time.

She said that's all they could offer since it has been 3 weeks since they sprayed and it was too close to the 30 day 'warranty'... WHAT?!!... Would definitely not recommend!!!! Waste of money

These guys are great. Every other company in town wanted to charge me double for the same job these guys did fast and friendly customer service, very satisfied

stay far away from this company!! they will just take your money and nothing will ever get fixed. if you call and complain the owner will call you names and tell you to F off!! I will be making several complaints with the BBB and anyone else!!

Been a warranty customer for years on a couple properties. They are usually quite responsive. On the job they are professional and courteous.

Had a new bug emergency. Staff on phone was polite. I called back and they basically had already saved a slot Next Day to service the house. The guy who came out was great and worked efficiently. Thanks all!

The technician provided a detailed account of the service provided. This is my first service with Budget Brothers and I look forward to an excellent relationship as a client.

Bret was very through and explained what he was doing. He was very polite and I would recommend this company and all their technicians are great

I had Brothers Termite & Pest come out to my house for the first time after having a lot of ants in and around the house. The technician arrived on time and was very informative about the treatment process and took the time to explain what was being done.

We've been using Budget Brothers for over 20 years. They always provide great customer service and do a very thorough job on treatments and inspections. They have great prices too. I highly recommend Budget Brothers.

They provided my rental house with down and stem drilling and trenched around my entire house for termite control. They also provided me with a very nice warranty. Everything went as planned. The two workers actually showed up early, which was nice because I was on a tight deadline.