Rated 4.45 / 5 from 31 reviews
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Andy Lewis It is the mission of Andy Lewis Heating & Air Conditioning to provide a comfortable environment for your home or place of business. We recognize that every homeowner and business owner has individual comfort requirements, and we pride ourselves in our ability to listen to these needs and produce a worry-free system.

We are a full service Charlotte HVAC company, meaning we repair, maintain, and install heating and air conditioning systems in homes and businesses. In addition to these typical HVAC services, Andy Lewis offers air purifying systems and humidifiers to deliver the best air quality possible.
Services
Maintenance
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Your homes Heating, Ventilation, and Air Conditioning (HVAC) systems are complex machines that keep your family and home comfortable. As with any machine with moving parts, routine maintenance is necessary to keep it running smoothly.
Indoor Air Quality
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We all know the dangers of smog and outdoor air pollution. But did you know that indoor air pollution is also a concern? The air in our homes is recycled over and over again when we use heat and air conditioning, which causes a build-up of pollutants.
HVAC
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A new heating and air conditioning system comes with a warranty for a certain period of time. But manufacturer warranties are limited as to what parts are covered, and when that warranty runs out, you're left without coverage. If something goes wrong with your HVAC system, you're stuck with the repair bill or the cost of a new system.
Cooling
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High temperatures and extremely high humidity levels are normal for spring and summer in Charlotte. This makes it very important to ensure your air conditioning is blowing cold air efficiently, cleaned properly and checked for any errors before those long hot days hit.
Heating
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When cold winter temperatures set in, you need to have a working heating system for your house. Whether you have a furnace or heat pump, Andy Lewis Heating and Air Conditioning can repair or replace it if it's not working. When it comes to HVAC repair in Charlotte, you want reliable, affordable service. Andy Lewis technicians are trustworthy and experienced.
Videos
Things to check on your home's air conditioner and heating system before you call a licensed contractor. It may save you a service call. If you need the experts in AC or Heating Repair in Charlotte NC, call Andy Lewis Heating and Air Conditioning.
Reviews (31)
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Brittany Boone
Jun 16, 2022
These guys are awesome! The level of service, knowledge and friendliness is what truly sets them apart. They actually listen to you and do their absolute best to make sure you're a satisfied customer. Travis came and diagnosed my A/C issue and made the necessary repairs. Even taking a little time after that, to make sure the system was working properly. The staff that I talked to leading up to my appt (and after) were equally as amazing! As long as I'm a home owner it'll be Andy Lewis that I use no question!
L. B.
May 30, 2022
Service was good. I was charged $184 to locate the issue; a chaffed wire causing a short, which is reasonable. However, I was charged $200 for the "fix", which took less than 30 minutes and amounted to the technician simply taping the shorted wire and pulling on it a little to get some slack. I consider this to be an over-charge for the work done, and I would expect Andy Lewis to rectify this charge before I would consider calling Andy Lewis again for future HVAC service. Regards, Larry Brown
John Lowery
May 22, 2022
Omar arrived on time and provided excellent services for our seasonal maintenance for the AC system. He replaced our air filters, tested and tuned the equipment, and checked all aspects of our HVAC system to ensure full functionality and accurate performance. Great job with a professional demeanor and knowledgeable skills. Thank you. Service: A/C system maintenance
Darlene Harrison
Apr 29, 2022
Representative Jamie was very work oriented and yet detailed in explaining every question we had. We would highly recommend their services to all and we thank you sincerely for having good people like Jamie on board! Services: A/C system maintenance, A/C system repair
Brad Dunkle
Apr 08, 2022
I've been lucky enough to get Marvin as my technician the past two appointments and he's the best! He's honest and extremely helpful in explaining exactly what's going on with my system. Very happy with the service I get from him. Services: Cleaning, Heating system maintenance
Eric Williamson
Mar 31, 2022
Price was on par with other HVAC company's. Salesman was great, installers are ok, watch if you have basement because I had to over see the install, they started doing a sloppy job with pvc pipes for furnace and left natural gas leak which they had to resolve the next day. Overall I'm happy with there service, but they could use some training
Oscar Perdomo
Mar 19, 2022
These guys are legit, they are always on time, always call before hand, and are polite and professional. They are mindful to cover their shoes when stepping inside which I don't see often. Thank you for the service and great job! Services: HVAC system maintenance, A/C system maintenance
Queen B.
Feb 22, 2022
Andy Lewis has been performing our maintenance for years and their work is always exceptional! There staff is always patient and willing to answer any questions that we may have. Truly a A+ company! Service: Heating system maintenance
Tertia House
Jan 31, 2022
Fair price, great customer service and reasonable prices! I would definitely recommend Andy Lewis tone one place to stop at for AC and/or heating issues!
Sue Mosher
Dec 29, 2021
Our service appointment was great. We learned a lot of information! The technician Bryan was very knowledgeable, took his time explaining things, and very personable! Highly recommend this company! (Andy Lewis) Service: HVAC maintenance
Patricia Jackson
Dec 22, 2021
Called before coming and was right here on the dot. Did complete maintenance work and explained what was done. Changed the filters and disposed of the old ones. I was very pleased and would recommend Andy Lewis. Services: AC maintenance, HVAC maintenance
Barbara Manson
Dec 18, 2021
We could not get our heating unit to raise the temperature above 65 degrees in our newly constructed home after a week of performing fine. Trey came right out and made a quick diagnosis and cleaned some debris from a pipe and screen. Works great now. Also took the time to make sure it worked correctly and helped us with the thermostat which we did not want programmed for our purposes. Quick and efficient made our life much easier.
Joni O'Shaughnessy
Dec 17, 2021
On time, friendly, knowledgeable, neat and efficient. Even gave us some $$ saving advice regarding our filter replacement. Thanks for the great work! Service: Heating maintenance
John LoBianco
Dec 03, 2021
Our service tech was personable and efficient. Got a clean bill of health on our heating system. Robert took the time to explain what was done and did so in a very clear and understandable manner. We were very pleased with the service we received. Thanks for assigning Robert to us. Service: HVAC maintenance
Suzanne Vance
Nov 27, 2021
"Don't you worry, I'm gonna get this fixed for you. Don't you worry." These words of assurance are exactly what we we needed to hear after just moving into our new house! Trey could not have been more pleasant, professional, friendly or reassuring when he came to hook up our dryer vent! We will definitely use this company again AND we will be requesting Trey when we do!
Jay Avants
Nov 24, 2021
Andy Lewis has always treated us exceptionally well. The Lewis team installed the system in my new home and have maintained it through the settling pains as well as have been available for questions or issues. Great service. You will be pleased. Services: AC maintenance, Heating maintenance, Repair AC, Repair HVAC, Repair heating system
John & Elizabeth Gomez Shocknesse
Nov 19, 2021
There were several modifications made to the HVAC system of the home we just bought. What we thought was going to be a simple damper issue is actually much more extensive. The tech who came was exceedingly thorough and knowledgeable and professional. He spent almost 2 hours just investigating and taking photos, calling other people for feedback and trying to get floor plans. In the end, all I was charged was a diagnostic fee of $85. They will come back next week with a thorough presentation of what needs to get done. I'm super impressed.
J. Wright
Oct 23, 2021
Kevin performed system evaluation and proposal for new HVAC system. He was very professional and detailed oriented to include physical and functional sizing of the system for my house. He also provided recommendations and options for my consideration which I really appreciated. He didn't just push what was in stock but was looking for the best fit. Would definitely recommend this company.
Lynne Shoemaker
Oct 18, 2021
Good service, friendly representatives and cost is reasonable. Highly recommended!
Alyssa Williams
Oct 18, 2021
This company did the install for my unit, so I decided to reach out to them first when our heat wouldn't turn on two nights ago. My first call was answered by an after-hours service, but I had no clue about that until calling back two hours later to verify that someone was coming out to check on our unit that day and being told they hadn't gotten a chance to call me back yet.

I was then told that the first available appointment for a technician to come out would be six days out- are you kidding me? I even told the woman on the phone that it was currently 64 degrees in my home and that I had small children and all I got was an insincere "I'm sorry", take-it-or-leave-it response. The second company that I called was able to fit me in the same day and their technician diagnosed our problem as nothing to do with our unit, but a pipe that wasn't draining properly due to the installation.

Apparently over time, this specific pipe was slowly able to do the job, but now needs to cleaned out and repaired. This second company offered to do the work, but we wanted a chance to speak with Andy Lewis since they did the install. I called first thing this morning and was transferred to the warranty department, where I was told that my two year warranty had expired not quite six weeks ago and they would still be charging for THEIR mistake.

When I asked why, since this was clearly their fault, she then told me, "well, it hasn't had any problems in the last two years". After that response, I have no wish to ever use this company. Who's to say they'd come out and even fix their problem the right way this time? I don't understand why this company has such high ratings, because I would give it negative stars if I could.
Faye Pickett
Sep 10, 2021
I have always been satisfied with the service that I receive from Andy Lewis heating and Air conditioning. They have always been very thorough and explain what they are doing. My technicians Bryan and Travis were extremely courteous, professional and accommodating.
Glenn Dawn
Aug 26, 2021
Very very upset because I was told that there was a charge for service. I payed for a service contract but still was changed $40.00! Terrible way to do business
Marcy McPike
Jul 30, 2021
Working with Andy Lewis has always been a great experience. They are very professional as well as courteous. I highly recommend their services.
Judy Forbes Doss Stanley
Jul 14, 2021
Your service gentleman was VERY knowledgeable and conscientious. And HE FIXED THE PROBLEM! Yeah.
Dianne Defelice
Jun 24, 2021
Yesterday June 23 I was scheduled for routine maintenance and couldn't have been more impressed with technicians Chris and Quaide. Both gentlemen were extremely respectful and knowledgeable. Had to replace items that were worn and not performing up to standard. No pressure, just good advise as it is the beginning of summer and I felt it would be. foolish to prolong the inevitable.

This was completed without delay same day. Chris and Quaide answered all my questions sufficiently. Have been with this company for quite a few years and couldn't be more pleased. Thank you Dianne D.
Beth Bentz
Jun 21, 2021
Prompt. Called to confirm arrival. Polite and courteous. Simple checkup done in 30 minutes.
Katie B.
Apr 01, 2016
The customer service was great until Dawn told me she couldn't accommodate me by providing a set time to service my unit. When I told her that I would have to go elsewhere, her response was Ok well then just go ahead and call someone else.
Doug Saul
Aug 28, 2015
Great people, great price, they honor their warranty. I was completely satisfied with all the work they did (new gas heater & HVAC split system, some ductwork) the first time. I had some concerns a year later about how the compressor was doing and they were great about taking a look at it.
Dennis Corlew
May 20, 2015
We called for an AC tune up with Andy Lewis and was quickly set up with an appointment. James was the gentleman who came to give us this tune up. After doing what he needed to do, he came to me and said that there was absolutely no Freon in our system.
Pamela Howell
Mar 16, 2015
In the current corporate world, I have found that it has, unfortunately, become somewhat rare to receive good service, so when a company provides excellent service, I feel that it is important to let this be known.
Kathleen Lincoln
May 20, 2014
Other than my cutting the coolant line in the first place, the experience was great. Service was completed the same day we called and we were told all our options. Jamie was helpful in advising me of my future options and a pleasant person to have.