It is the mission of Andy Lewis Heating & Air Conditioning to provide a comfortable environment for your home or place of business. We recognize that every homeowner and business owner has individual comfort requirements, and we pride ourselves in our ability to listen to these needs and produce a worry-free system.
We are a full service Charlotte HVAC company, meaning we repair, maintain, and install heating and air conditioning systems in homes and businesses. In addition to these typical HVAC services, Andy Lewis offers air purifying systems and humidifiers to deliver the best air quality possible.
We are a full service Charlotte HVAC company, meaning we repair, maintain, and install heating and air conditioning systems in homes and businesses. In addition to these typical HVAC services, Andy Lewis offers air purifying systems and humidifiers to deliver the best air quality possible.
Services
Maintenance
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Indoor Air Quality
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HVAC
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A new heating and air conditioning system comes with a warranty for a certain period of time. But manufacturer warranties are limited as to what parts are covered, and when that warranty runs out, you're left without coverage. If something goes wrong with your HVAC system, you're stuck with the repair bill or the cost of a new system.
Cooling
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Heating
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When cold winter temperatures set in, you need to have a working heating system for your house. Whether you have a furnace or heat pump, Andy Lewis Heating and Air Conditioning can repair or replace it if it's not working. When it comes to HVAC repair in Charlotte, you want reliable, affordable service. Andy Lewis technicians are trustworthy and experienced.
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Reviews (31)
Brittany Boone
Jun 16, 2022
These guys are awesome! The level of service, knowledge and friendliness is what truly sets them apart. They actually listen to you and do their absolute best to make sure you're a satisfied customer. Travis came and diagnosed my A/C issue and made the necessary repairs. Even taking a little time after that, to make sure the system was working properly. The staff that I talked to leading up to my appt (and after) were equally as amazing! As long as I'm a home owner it'll be Andy Lewis that I use no question!
L. B.
May 30, 2022
Service was good. I was charged $184 to locate the issue; a chaffed wire causing a short, which is reasonable. However, I was charged $200 for the "fix", which took less than 30 minutes and amounted to the technician simply taping the shorted wire and pulling on it a little to get some slack. I consider this to be an over-charge for the work done, and I would expect Andy Lewis to rectify this charge before I would consider calling Andy Lewis again for future HVAC service. Regards, Larry Brown
John Lowery
May 22, 2022
Omar arrived on time and provided excellent services for our seasonal maintenance for the AC system. He replaced our air filters, tested and tuned the equipment, and checked all aspects of our HVAC system to ensure full functionality and accurate performance. Great job with a professional demeanor and knowledgeable skills. Thank you. Service: A/C system maintenance
Darlene Harrison
Apr 29, 2022
Brad Dunkle
Apr 08, 2022
Eric Williamson
Mar 31, 2022
Price was on par with other HVAC company's. Salesman was great, installers are ok, watch if you have basement because I had to over see the install, they started doing a sloppy job with pvc pipes for furnace and left natural gas leak which they had to resolve the next day. Overall I'm happy with there service, but they could use some training
Oscar Perdomo
Mar 19, 2022
Queen B.
Feb 22, 2022
Tertia House
Jan 31, 2022
Sue Mosher
Dec 29, 2021
Patricia Jackson
Dec 22, 2021
Barbara Manson
Dec 18, 2021
We could not get our heating unit to raise the temperature above 65 degrees in our newly constructed home after a week of performing fine. Trey came right out and made a quick diagnosis and cleaned some debris from a pipe and screen. Works great now. Also took the time to make sure it worked correctly and helped us with the thermostat which we did not want programmed for our purposes. Quick and efficient made our life much easier.
Joni O'Shaughnessy
Dec 17, 2021
John LoBianco
Dec 03, 2021
Our service tech was personable and efficient. Got a clean bill of health on our heating system. Robert took the time to explain what was done and did so in a very clear and understandable manner. We were very pleased with the service we received. Thanks for assigning Robert to us. Service: HVAC maintenance
Suzanne Vance
Nov 27, 2021
"Don't you worry, I'm gonna get this fixed for you. Don't you worry." These words of assurance are exactly what we we needed to hear after just moving into our new house! Trey could not have been more pleasant, professional, friendly or reassuring when he came to hook up our dryer vent! We will definitely use this company again AND we will be requesting Trey when we do!
Jay Avants
Nov 24, 2021
Andy Lewis has always treated us exceptionally well. The Lewis team installed the system in my new home and have maintained it through the settling pains as well as have been available for questions or issues. Great service. You will be pleased. Services: AC maintenance, Heating maintenance, Repair AC, Repair HVAC, Repair heating system
John & Elizabeth Gomez Shocknesse
Nov 19, 2021
There were several modifications made to the HVAC system of the home we just bought. What we thought was going to be a simple damper issue is actually much more extensive. The tech who came was exceedingly thorough and knowledgeable and professional. He spent almost 2 hours just investigating and taking photos, calling other people for feedback and trying to get floor plans. In the end, all I was charged was a diagnostic fee of $85. They will come back next week with a thorough presentation of what needs to get done. I'm super impressed.
J. Wright
Oct 23, 2021
Kevin performed system evaluation and proposal for new HVAC system. He was very professional and detailed oriented to include physical and functional sizing of the system for my house. He also provided recommendations and options for my consideration which I really appreciated. He didn't just push what was in stock but was looking for the best fit. Would definitely recommend this company.
Lynne Shoemaker
Oct 18, 2021
Alyssa Williams
Oct 18, 2021
This company did the install for my unit, so I decided to reach out to them first when our heat wouldn't turn on two nights ago. My first call was answered by an after-hours service, but I had no clue about that until calling back two hours later to verify that someone was coming out to check on our unit that day and being told they hadn't gotten a chance to call me back yet.
I was then told that the first available appointment for a technician to come out would be six days out- are you kidding me? I even told the woman on the phone that it was currently 64 degrees in my home and that I had small children and all I got was an insincere "I'm sorry", take-it-or-leave-it response. The second company that I called was able to fit me in the same day and their technician diagnosed our problem as nothing to do with our unit, but a pipe that wasn't draining properly due to the installation.
Apparently over time, this specific pipe was slowly able to do the job, but now needs to cleaned out and repaired. This second company offered to do the work, but we wanted a chance to speak with Andy Lewis since they did the install. I called first thing this morning and was transferred to the warranty department, where I was told that my two year warranty had expired not quite six weeks ago and they would still be charging for THEIR mistake.
When I asked why, since this was clearly their fault, she then told me, "well, it hasn't had any problems in the last two years". After that response, I have no wish to ever use this company. Who's to say they'd come out and even fix their problem the right way this time? I don't understand why this company has such high ratings, because I would give it negative stars if I could.
I was then told that the first available appointment for a technician to come out would be six days out- are you kidding me? I even told the woman on the phone that it was currently 64 degrees in my home and that I had small children and all I got was an insincere "I'm sorry", take-it-or-leave-it response. The second company that I called was able to fit me in the same day and their technician diagnosed our problem as nothing to do with our unit, but a pipe that wasn't draining properly due to the installation.
Apparently over time, this specific pipe was slowly able to do the job, but now needs to cleaned out and repaired. This second company offered to do the work, but we wanted a chance to speak with Andy Lewis since they did the install. I called first thing this morning and was transferred to the warranty department, where I was told that my two year warranty had expired not quite six weeks ago and they would still be charging for THEIR mistake.
When I asked why, since this was clearly their fault, she then told me, "well, it hasn't had any problems in the last two years". After that response, I have no wish to ever use this company. Who's to say they'd come out and even fix their problem the right way this time? I don't understand why this company has such high ratings, because I would give it negative stars if I could.
Faye Pickett
Sep 10, 2021
Glenn Dawn
Aug 26, 2021
Marcy McPike
Jul 30, 2021
Judy Forbes Doss Stanley
Jul 14, 2021
Dianne Defelice
Jun 24, 2021
Yesterday June 23 I was scheduled for routine maintenance and couldn't have been more impressed with technicians Chris and Quaide. Both gentlemen were extremely respectful and knowledgeable. Had to replace items that were worn and not performing up to standard. No pressure, just good advise as it is the beginning of summer and I felt it would be. foolish to prolong the inevitable.
This was completed without delay same day. Chris and Quaide answered all my questions sufficiently. Have been with this company for quite a few years and couldn't be more pleased. Thank you Dianne D.
This was completed without delay same day. Chris and Quaide answered all my questions sufficiently. Have been with this company for quite a few years and couldn't be more pleased. Thank you Dianne D.
Beth Bentz
Jun 21, 2021
Katie B.
Apr 01, 2016
Doug Saul
Aug 28, 2015
Dennis Corlew
May 20, 2015
Pamela Howell
Mar 16, 2015
Kathleen Lincoln
May 20, 2014