Midwest Exteriors

Critical:Punctuality They did not show up for an estimate when scheduled. I checked with them and they went to the wrong address. They would not come back the same day. They stated they could reschedule. I did not accept the offer.

Just had Midwest Seamless do my siding, soffets and gutters, and they did an excelent job. It was very pleasent dealing with everyone from Aaron to the siding and gutter crews. Very professional and nice to deal with. I would highly recomend them to any of my friends and family.

I got my estimate on September 23rd and asked to be scheduled. I was told that a crew would be out that week. Nobody showed and nobody contacted me. This went on until I asked for a specific day and that I would be there. A crew showed and did all the gutters except 1 downspouts that was left open on the roof. I called and was told again, a crew would be out that week to finish the gutters, I also requested a estimate on siding.

They did the estimate right away but nobody showed to finish the gutters. Again with the calls and the "they will be there " and nothing. Finally last week on 11/22/21 I drove to their main office and left a note for the owner, I explained what was happening and why the balance hadn't been paid and added a request that the owner call me. Well, they finally finished the gutters after the note.

I never got the call from the owner. But I did get a call today when I was on my way to pay the bill, demanding to know when I was going to pay and how I planned to pay it. The lady was asking for cash or credit card. I don't believe that's something to discuss over the phone. I was very disappointed in the way this company deals with clients and will not be giving the siding contract to them. The only positive feedback I can give is that the 2 man crew that started the job were very polite.

Aaron came out to give us an estimate for siding and gutters. He was right on time. He was very knowledgeable, professional and patient with all our questions concerns, and design ideas. Super nice and friendly not an over the top sales pitch. So so glad we are going with Midwest Siding and Gutters.

This company does excellent work. They listened to my concerns that I did not want gutters emptying onto the roof since I had prior leaks caused by that. In addition they recommended upgrading to the 6 gutters so the gutters could handle routing the upper levels into the lower levels. What a great design. I could not be more pleased with the results. They showed up on time, completed the work professionally and quickly and if course on budget. Highly recommended.

Professional and affordable. They had a cancelation so I was able to have my free estimate done earlier than expected. I explained to the rep what I was looking to do regarding my gutters and I was provided a quote the following day for the services I was hoping for, plus a quote for brand new gutter replacement entirely. The rep was not pushy by any means, he did a thorough job and providing options available to me.

The price for brand new gutters was so close to the price for my desired work, that it was worth buying new! (I assumed it would cost a lot more but I was wrong.) The lead time I was quoted was 4-6 weeks, but they arrived within one week! The two men here to do the work were nice (and didn't seem to mind that I went outside to check progress every now and then) and got the work done in a timely manner.

I would recommend this company to people looking for gutter work. I had contacted another company at first to establish a comparison, and ended up as a no call/no show for the consultation appointment. I was very impressed with Midwest. Thank you for providing good service.

We had Midwest do our siding, gutters, soffits and fascia, we are VERY pleased with the completed work. Brandon was great to deal with and the work that Kenny did totally blew us away. 10/10 would use again.

Edit: UPDATE.the owners reached out to me and assured me that this would be addressed. They weren't joking. They addressed it immediately. Within a day, a crew was at my house replacing the incorrectly measured gutters. Everything looks better now, and with rain in the forecast in the coming days, it won't be long before we'll be testing the gutters out.

I want to thank the owners for their prompt and professional response. I wish I could say otherwise, but our experience has been less than satisfactory. We had these new gutters installed last fall. The price was very reasonable, so we chose Midwest out of the different quotes we had gotten. The intallers measured short, so the gutters don't quite reach the end of the house.

Water just streams off the end of the shingles onto the ground when it rains. There is a spot above the garage door where water is somehow finding it's way through between the house and gutter. I emailed them about it several months ago and got no response. I've tried calling a number of times to see if this can be addressed, and the girl in the office is very nice and takes down my info, but no one ever returns my call. I've given up. We're stuck with these less than satisfactory gutters for now, but in the future, I will go with another company.

Although it could have been perfect, setting the date was like pulling teeth; and then the committed arrival time caused me great angst. My suggestion is that you make certain when you employ this company to work on your home; request a deadline date and time + a phone commitment to confirm the time the night before. Other than those issues; let me say Alissa was wonderful; she is the person with whom you speak with when you call.

I cannot say enough how kind, upbeat, and compassionate she was. The owner Greg I had to speak with today, made himself available to make it better. Now when Mike and Darriean arrived they were extremely nice. So careful with my shrubs and flowers, and were all over doing a great clean up job [as I also tried to prep it as I had the 3.5 lbs of nails that Warner Roofing left in my gutters, who by the way, wouldn't even get a star here].

I am telling you they did not let the gutters touch the ground, they were so careful. I love my gutters and patented gutter guards; See photos You can see they cared about my yard. The band looks nice too! Just wish I had hired them for my roof too!

You guys are exceptional! I am a realtor and have added you to my referral list of preferred contractors.

Very good service. Easy contact, good work in a very quick and efficient manner. You can use us as a reference and we'll refer anyone looking for gutters/siding to Midwest Exteriors of MPLS.

Tom Schrader was the most thorough sales person we met with in the process. He listened to our needs, and provided a good solution at a fair price.

Ron was extremely thorough with communication. I appreciate the customer service approach and chose Midwest Exteriors of MPLS because of his presentation.

We had a very good experience with Midwest Gutter. Dan was very professional, knowledgeable and thorough. As they were installing the gutters the workers appear to be very efficient in the way they perform their work.

Our initial contact with your company was excellent. The person that answered the phone indicated Dave Mack to me the next day. Dave followed up promptly the next day. I appreciate Dave explaining all of the choices we had. Great customer service.

They did a bad job, left me with standing water problems, and only wanted to help me (but not really after I contacted the BBB). Do yourself a favor and find another company that cares about the outcome, and not the upfront payment.

Look elsewhere unless you are a gutter expert yourself and can instruct them how to install your gutters. I recently had this company out to install gutters on my house for the 3rd time. This project was intended to eliminate the downspouts in the entrance area of my house.

Thank you! Sooner the better is what you did for us. Dan was very nice when he came out to our home! He made sure we got the gutters on the next day because of the water problem in our back yard. The guys were very clean and nice. They did a great job. I will tell everyone we know about your company!