Mr D's Plumbing & Heating

Our basement sink was backed up. Then the kitchen sink.they came out couldn't find anything they were here for almost 5 hrs.then they said they fixed it. It was the kitchen sink an the main.he told my landlord he pulled up wipes. LIAR THEY NEVER PULLED ANYTHING UP.what was left next to the main drain looked like a old torn wash rag.if anything.i asked them to show me whatever it was since i gotta pay double now.

They never showed me anything. I knew what was on my pavement because my dad snaked the same drain an there was nothing on my pavement now i have this ripped up old rag. NO WIPES.AN CHARGED 1000. NEVER AGAIN.HORRIBLE

Maybe this would get your attention. We have had work done almost a month ago and we are still waiting on cement work and block clean up. This company has left the entire block of 1800 Mutter Street looking. like a disaster. Our neighbors have made several attempts to contact you, however to no avail. This is unprofessional. I would never recommend this company to anyone!

We called many plumbers last night, when we discovered our water heater was leaking. The answering service got us a plumber on the phone to help us figure out what to do in the short term, and we were promised a visit first thing in the morning. Butch arrived at our door at 8am; within three hours he and a colleague had installed the new water heater. Great, fast, friendly, professional service!

Customer Service with Carrie an employee at Mr. D's plumbing, very disrespectful on phone Ithat I wanted to see her and owner in person. Carrie, Mtr. Dd representative told me to Google another company after waiting a month for Mr. D's and being told I was on a call back list. Also stated they were only doing emergencies with hot water tanks.

I had to shut off all my water and leave my home due to plumbin egmergency. I was recommended Mr. D's Plumbing during an emergency plumbing situation 2 weeks before Christmas, it is now almost 2 weeks after the New year and I am informed they are too busy. Really. I have been out of my home during this process they sent out a drain cleaner team and I specifically informed the dispatch I required more service than that.

I called the company after the Plumber did not come to my home to confirm they had my correct plumbing issues. That is when I was informed o was on a call back list. After following up I was then informed they were too busy. Dispatch Tony, she was nice. I wanted to speak with the owner Mike, that never happened. First time completing a Yelp review because I am that upset. Mr. Ds, Plumbing was recommended by a family member who received their service through a high dollar grant from City of Philadelphia.

I have insurance and paying cash out of pocket and get treated awful. Basically I should have been informed from the beginning they were not going to service my home If your looking for a reliable Plumber Service, Google another company before you get string along and delayed. I was really shocked when I was told to Google another company by Mr. D's rep, but oh well. JJust sharing my experience. Google another company so you can avoid nonsense and stress.

Plumber couldn't unclog my kitchen sink, isn't that what plumbers do? No video pipe, just a snake. $129 service fee for letting me know they couldn't do the work. NO Thanks! Buyer beware!

Mr. D's crew came out to start our project in February 2020, they completed our project in 2 days.2 cold and rainy days. They were professional, on time and cleaned up as they went along. They insured our. walkway was safe and were even patient with our family dog. I can't say enough good things about them. Just hire them for your next plumbing and heating issue.

Mr. D's crew came out to start our project in February 2020, they completed our project in 2 days...2 cold and rainy days. They were professional, on time and cleaned up as they went along. They insured our walkway was safe and were even patient with our family dog. I can't say enough good things about them. Just hire them for your next plumbing and heating issue.

After some issues with cement work Mr Ds held up to their promise and remedied the issue. Very satisfied with final product and that's all that matter. Thank you Mr Ds for great job. Highly recommended company

After my wife and I spent over $10,000 to have our lateral replace, we called them back for an estimate to do additional work, which would be more thousands our dollars but they wanted $95 to come do an estimate, definitely not how you keep customers, I have other willing plumbers to come give free estimates to make a couple thousand bucks.

I had a serious sewer line clog that my regular plumber was not equipped to fix. He recommended Mr. D's. I called Friday evening- they came out Saturday morning. They gave me a window of 11-2 and were there by 11:30. they snaked out the line, gave me advice about tree root control and were done within a half an hour. They were knowledgeable, polite and responsive.

If I could give zero stars I would.a little back story. So I called in to have a job done, replace a curb stop the women on the phone sends me an estimate/contract to my email and it don't look right so I call back and explain again what is needed and she tells me that a curb box install includes a curb stop shut off valve. not working here or being a plumber myself I take her word at face value and have to assume she knows what she is talking about.after calling 3 times to confirm.

Boy was I wrong, so the 2 guys pull up on a Saturday morning over an hour late by the way appointment was 9-10 they show up at 11. They don't have the parts to do the job on his truck. He calls his boss and the order is wrong as I try to explain what I was told he gets an attitude with me like I wrote the order wrong.and tells me it's gonna be $500 more So the short end is shit customer service, that can't keep an appointment and gives u an attitude instead of fixing the problem their staff caused The guys that came out were cool and apologetic but over all this company is the worst. I would not recommend them for anything.

I will never use them again. I had to get a sink installed in my main bathroom because I was having a party last week for my daughter's 8th grade graduation. Told them I need to have have them come out after 4 because I work- and this HAS to get before Friday. They agreed. The lady on the phone even asked me if i had a sink already, bc if not they. could provide one for me, or we could go to Home Depot (which is down the street from my house) that day.

During the initial phone call I also asked about unclogging a drain in my master bathroom shower. I was told it was $195 flat and that the plumber who comes out can do whatever I need him to do. The after hours lady relayed my message, and.

Several delays and cancellations. Sloppy work. Unprofessional behavior. Don't bother.

I am beginning to hate when our relatives who are parents of young children come to visit. I don't mind paying for the trip to the museum. I don't mind cleaning the house to get ready for them, stocking the house with food that the little people will eat. But the plumbing bill about 2 weeks after their visit is getting a little old. Despite what the packaging says, "disposable baby wipes" don't go in the toilet.

At least Mr. D's Drain Cleaning fixed the problem quickly and economically. $139 was the bill. The last time this happened, the two plumbers sat around for at least a half hour or more on my sidewalk while a third went to get a part at the hardware store. My partner and I differ in our memory of that bill, but suffice to say it was several hundred dollars.

I agree with Crystal! Both Melissa and Diane are very rude. I called left a message, when they called me back I was put on hold - I hung after the 2 minute mark. I wanted to give them another chance - I told them the problem which was already seen by a plumber; couldn't be snaked by a cleaning company - I thought these guys were professionals. The "RUDE GIRLS" told me my option was the they need to come and change you 129.00 to see if they can clear the drain! Been there done that! I didn't need my drained cleaned AGAIN. Called a friend and got a recommendation for a professional drain company that come, inspects and give a quote. No tredmill work!

I cannot tell you how professional, fast, affordable and reliable Mr. D's is! From the moment they answered my call, to taking down all the information as I'm in a panic about my water heater, to having a cancellation and coming out the SAME day to install a new one I cannot thank them or refer them enough. Superior work and professionalism at its finest. Thank you Mr. D's! You guys rock!

I cannot recommend these guys more. They've completed two major jobs at my house in Manayunk over the last couple of years and they continue to provide the best service and expertise, going above and beyond the scope of work at a fair price.

I cannot recommend these guys more. They've completed two major jobs at my house in Manayunk over the last couple of years and they continue to provide the best service and expertise, going above and beyond the scope of work at a fair price.

I want to express my sincere thanks to Mr. D's employees for the excellent job your did putting in our curb trap. I didn't think I needed a new one, until they used their underground camera to show that the main line had be crushed by a tree root. -Julia N. Excellent. Mr. D's Plumbing is a class act. The estimate process was excellent, and the actual work project went very smoothly.

Butch was courteous, knowledgeable & friendly. Did a great job & gave me all the information I need to use my new equipment he expertly installed. Receptionists calling about appointment were friendly. HIGHLY recommended! Thanks so much!

We just had Butch and his partner here today to find and repair a gas leak. These guys were amazing very professional and extremely courteous. We definitely will be contacting them for future needs

Waited for 4 hrs and they overcharged for a cheap piece. Also the receptionist was rude and lacked courtesy.

I came back from Vacation and my heater wasn't working. My friend's recommended me to call Mr. D's plumbing and heating services, and they came out immediately and fixed my heater at a great price. I couldn't be more satisfied with their services and would recommend it to anyone who has an issue with their heater.