Rated 4.3 / 5 from 27 reviews
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Advanced Heating & Air Our 3rd generation family business has been servicing Knoxville, Maryville, and our neighbors in surrounding counties for over 40 years. Our philosophy has always stayed the same, which is to establish a long term working relationship with our customers by offering industry leading equipment, warranties, and service at affordable pricing.

We are proud to be a Carrier Factory Authorized Dealer, which means we are held to a high standard of training, continued education, service, and 100% customer satisfaction. Our wide variety of services differentiates us from typical Heating and Air conditioning companies.
Business details
  • Year established: 2002
  • Employees: 6
  • Licensed
Services
Repair
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As licensed contractors and specialists in the field of heating and air-conditioning, we have the tools, the equipment, and the experience to keep your equipment running smoothly all year long. If it is emergency service that you need, we are available to assist you.
Maintenance
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With regular maintenance you will prevent small problems from becoming big problems and ensure optimal performance of your comfort system. We also offer annual service agreements, which can reduce the cost of a Performance Tune-Up.
Indoor Air Quality
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With today's tightly sealed, well insulated homes, the air inside your home can be 2-5 times more polluted than the air outside. Choose Advanced Heating & Air for services and products to improve your Indoor Air Quality.
New Installation
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Your home comfort system is most likely the single biggest use of energy in your home. In fact, over a third of the energy used in the United States is used to heat and cool buildings. Having a properly designed and installed heating and air conditioning system will have the biggest impact on your energy costs.
Upgrade & Replacement
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Your home comfort system is most likely the single biggest use of energy in your home. In fact, over a third of the energy used in the United States is used to heat and cool buildings. Having a properly designed and installed heating and air conditioning system will have the biggest impact on your energy costs.
Reviews (27)
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Steve Reyes
Jun 04, 2022
Quite responsive. Intelligent great home response time to inspect and evaluate. Its summer wish we could be moved up on a list for install of the new unit. Overall Great company
Chris Shamblin
May 30, 2022
Clark was very friendly and helpful. I really appreciate the straight-forward way this company operates. Service: A/C system maintenance
John Feathers
May 25, 2022
Tech was fantastic and thorough. He treated me with respect and was very friendly and courteous. I would welcome Terry anytime.
Kim McCart
May 10, 2022
I would highly recommend this company for all of your heating and AC needs. I used their services several times and was extremely satisfied with each service call from the office to the technician. Services: Heating system repair, HVAC system repair, HVAC system maintenance
Wayne Danekas
Apr 29, 2022
Advanced installed a new AC & Heating system in our home. They beat 2 competitors price on like models by a substantial amount. When the first tech came to give an estimate I was unable to be home and he called and happily & professionally answered numerous questions. He also did not try to up-sell me to the most expensive option; even told me that, that particular model was overkill for the size of our home.

Once scheduled 3 techs came out and performed the work. They were on time, professional and left ZERO mess behind. They completed thorough testing of the system and walked my wife through use of the new system. We are extremely happy with this business; highly recommend.
Nathan
Apr 25, 2022
Replaced my HVAC and installed a new duct system in my house that actually distributes the air evenly. They even removed up some gas lines that were old and hazardous which was not part of the original job for no extra charge. 10/10 would recommend. Services: HVAC duct & vent cleaning, Install thermostat, Install AC, Heating system installation, HVAC duct & vent installation
Stephen Bridges
Apr 22, 2022
Great, thorough service by Tech [Kevin?]. He didnt give up until he found the source of rattling by cleaning, taking apart and installing aftermarket gasket/foam material to our units frame screws/secure points; he could easily have left the rattle and still charged us for service, but he went beyond. Highly recommend. Services: Heating system repair, HVAC duct & vent cleaning, Cleaning
Colleen Mattison
Jan 24, 2022
They contacted me through txt when they were coming and had given me reminders of the time frame. They were on time, very professional. Estimate was the best out of 4. They put in new ductwork and removed insulation in crawl space and installed new along with adding a robust vapor barrier. They also stayed to check out the work and be sure it was up to my expectations. I will use them again.
Tony Hummel
Dec 22, 2021
Advanced was quick to respond and get our unit repaired. Some other companies wanted $1,000 just to fill with refrigerant and diagnose the issue. My repair was less than that. Advanced has done other work for me and I trust them. Services: Plumbing leak detection, HVAC system maintenance
Sandrean Lashley
Sep 09, 2021
I am very please with the professional service I received on the installation of a new heating and cooling system. The technicians did an excellent job, answered all questions and explained what was done and how to use. They also did an excellent job cleaning up after the job was done. I also appreciated their timeliness, and the notifications I received that the technicians were on the way. The staff in the office was also very professional and followed up to make sure my needs were promptly met. I definitely recommend this company for their service.
Paula Brandt
Mar 27, 2018
The techs from advanced were very professional and efficient in changing our hot water heater and I would highly recommend them.
Jacob
Nov 10, 2017
Reece was great and explained in detail what the problems were and what he did to correct, and what we should watch for going forward. Will be calling back to schedule regular maintenance.
Caleb
Oct 30, 2017
I had two different technicians work on my unit. They were knowledgeable, friendly and did not talk over my head. They were still technical but explained everything in a way that made sense. Great job and thanks for all that you do.
Ann
Jul 21, 2017
The best heating and plumbing service in Knoxville. Always courteous and prompt. So great to have service techs that actually are trained and ready to fix the problem.
Tim
May 02, 2017
Technician was helpful with answering questions. Services completed in timely fashion. Arrived near the later end of the quoted time frame. Fall service of furnace, after first move-in to house.
John Romeiser
Oct 18, 2016
So very impressed with the service and price. Andrew, the technician, is the best. No one ever tried to sell us anything. He diagnosed the problem with circuit board in the furnace, reported it back, and today it was repaired for under $300.
Kirsten Jackson
Sep 06, 2016
I would give zero stars if possible! This was the worst experience ever! This company was dispatched via my home warranty company. After being dispatched 3 different time and paying $100 more than I agreed too the issue is hopefully fixed.
Richard Jackson
Sep 06, 2016
Worst company we have ever dealt with. If your home warranty company ever dispatches them to repair your a/c unit, tell them to send another company. They will lie and say they ordered the part, then when the home warranty company says they didn't send any information, only then will they tell you that they are 5 days behind on getting paperwork to home warranty company.
Ami Terry Anderson
Aug 04, 2016
The receptionist and office manager were extremely rude. We had to ask to deal directly with owner. They installed a water heater which they charged me $49.99 for $2.00 worth of pvc pipe which was USED not new.
Matt Lafon
Aug 01, 2016
Chris was very helpful and stayed around for a little bit to make sure everything worked correctly. I would highly recommend him and will personally ask to have him come out if I need more work in the future.
Joe Cologgi
Jun 18, 2016
This company was a second opinion on my AC issues. The young man was much more professional than the first company. He found the issue and advised me on replacing unit. After discussing issues and cost factors I decided on a replacement and they were able to schedule it that week.
Rich
Nov 13, 2015
Michael called ahead of schedule and came right away. He and helper went over scope of project with me. He gave me the estimate, then proceded right to task. Very professional and job well done!
Justin Spence
Sep 03, 2015
Five stars all around, especially to the tech, Brian. I found out about Advanced Heat AC & Plumbing from the positive reviews on Angie's List, and I'm glad I used them. They provided fast professional service on the same day I called.
Gina Gossett
Aug 28, 2015
I am very impressed with their service especially their staff Brian. He called me before he arrive at least 45 minutes to inform me he is coming and he is on time. He is gentleman. Fixed our AC with no problem and answer all my questions.
Rik Dastik
Aug 14, 2015
Advanced Heating and Air have saved us from the sweltering heat twice now. Each time we had prompt service, professional response, and quality repairs. This time, HVAC tech Brian Cook was super and went above and beyond in the heat of the attic to get us back to chillin'.
Tyronehuff
Aug 09, 2015
On Monday 6/15/15 I called to get them to diagnose a problem in my air handler - on Friday 6/19/15 Reece came and found out the problem, quoted me a price which included labor and said he would put the part order in and they would call me to schedule a time to put the parts in.
Jay Eckles
Jul 31, 2015
We had AC go out 2 weeks after buying a new house. The home warranty sent the job to Advanced Heating and Air. A technician named Matt came to our house. He got there when he said he would and was extremely nice.