Ace Plumbing

Aaron came out and quickly diagnosed the air conditioning issue and promptly fixed it. Pretty impressive. Thanks.

I had a great experience with Ace Heating and Air. Backstory, I was expecting out-of-town visitors, and my air conditioner stopped cooling. I was in a state of panic. Curtis Cassidy answered the service call and came the same day and arrived quickly to diagnose the problem. He was highly professional and friendly. He explained everything he did and quickly took care of the problem.

The costs seemed in line. I very much appreciate Curtis's expertise and knowledge of my A/C unit. I will definitely do business in the future with ACE Heating and Air based on this experience.

Scott contacted me promptly by email, set up a time for the plumber, who even called me and asked if he could come EARLY. He explained everything carefully and courteously, had to make a parts run and had the whole thing done in 2 hours THanks Mauricio

Jonathan (Jon) has helped us out with plumbing issues for the past year from replacing waterheater, replacing kitchen sink and plumbing. I inherited a mobile home and found kitchen water drain wasnt connected to main line. Jon was right on it, made appt time and date. He was punctual, customer service was excellent and he explained issues and steps to correct problem.

Most recently he worked on sewer back up outside of mobile from trap to main sewer drop. My brother explained every 1 or 2 years sewer backs up due to tree roots; plumber needs over 100 ft snake to clear line into another property behind mobile. Jon has been awesome, it happened, I call and he came out same day (very hot day at that). Cleared line and price was very comparable to other company prices, even a bit more reasonable. Thank you Ace for a personable worker with very good work ethics. He'll always be our go to guy.

When you're 3,000 miles away, it's both extremely important and extremely rare to find somebody whom you can trust when things go wrong with your rental property, especially when it's a serious plumbing issue. I knew Cody from 2020 when he was at another company. I was so happy with the extraordinary work he had done for us then, that when I saw I still had his cell phone number, I texted him immediately when our new tenants informed us that our (very) old water heater had finally given up the ghost.

Apparently they weren't able to get hot water in half the house, including the kitchen. But thanks to Cody, in less than 24 hours, a new water heater had been installed, and all was well in the world. APHA is lucky to have Cody on their team; you'd be lucky to have him work on your house. I can't recommend him highly enough.

We bought are air/heating unit from Ace-- and to keep it in excellent running condition called for Martin to come out and do the Spring tune-up. Our unit is still working great and that is thanks to Ace.

Professional scale my tankless water heater boy what an improvement It heats water so much faster

Had my shower back up and called Ace to see if they could fit me in today. They had a tech there within a 1 1/2 on a Saturday. The tech was Cody. He was super helpful and professional. I started telling him about other issues I was having and he said let me take a look at it and see what we could. Due to his honest and professional opinion, I chose to have some more done. Cody gave me honest answers and reasonable prices and timelines that other companies had over priced or didn't want to do. If you need anything plumbing related done, call Ace and ask for Cody.

I have a problem with my septic tank. I needed someone to come out and lift the lids and inspect the tanks and clear the line to the house. I had not used Ace before. Chanelle was very helpful getting me scheduled within 24 hours and sent Ryan Blouch out. He is very friendly, professional and helpful. He explained what is going on with the tanks and discovered that the tanks are full and in need of draining. I could not be more happy with what he did and will definitely use Ace Plumbing for all of our plumbing needs in the future! Lezlie in Fair Oaks

I contacted Ace at 8:00 am, the women on the phone was very nice and said she could have someone out to my house between 10 am and noon. Ryan the technician arrived at 11:55 am, I'm already impressed. He was very nice, he went directly to my kitchen, looked under my sink where I had a large leak. Ryan looked at the hoses, he immediately determined there was a crack in my P-Trap, he went right too work, replacing the P-Trap and did a few minor adjustments so that it wouldn't crack.

I will only use Ace for any plumbing problems and request Ryan for the Technician, he is very knowledgeable, goes right to work and I trusted him. He is a great representative for the company, Thank you for fixing my plumbing problem in less then two hours, your an outstanding technician. Gail

Martin came to my home in Del Paso Manor and diagnosed my HVAC system malady. He shared that the previous contractor, Affordable Heating and Air, installed a three year old unit on my home. Affordable refuses to replace or repair the Goodman unit. I'm grateful for honest HVAC Contractors that are honest and have integrity.

A few weeks ago, and of course on a Sunday, without warning my three toilets suddenly backed up and were flooding the bathroom floors. I called four plumbing services. one of them responded within ten minutes and the other three responses ranged from 30 t0 40 minutes. The company who responded was ACE! Ivan Stapleton was at the house within twenty minutes and in less than an hour, the problem was solved.

Of course that kind of service is great, but, beyond that, Ivan was friendly, extremely efficient, really knew his stuff and was great at letting me know what had caused the problem and how to avoid it in the future. He even ran a camera through the entire system to assure there were no other pending issues. At those times when you are vulnerable it is nice to know there are professionals who will address the problem, in fast order, and not take advantage of the situation. ACE and Ivan are my go-to for all future plumbing matters. and I have already recommended them to friends. Larry

Didnt try to diagnose problem, went right to up sale which was twice as much as 2 other plumbers. Complained about not getting paid for service call. Didnt even attempt to light pilot and see if it worked.

Problem resolved during initial visit. Martin was polite and professional during visit. He thoroughly showed and explained the issue. Will definitely call Ace again when needed in the future.

Our sewer main clogged XMas Eve. They were there in hours to assess and service. Saving Xmas Eve for us. They also discovered a break. I was able to see through their camera where a root from a former tree in our yard had torn it's way through the main. The were the best price and had a repair in place within a week of the estimate. Manuel, my point person, was excellent.

He even came back out to remeasure some areas after I wanted to make sure the quote was accurate. I very much appreciate his efforts. Time will tell on the replaced main, but for now, if you have a need ACE can fill, you would be smart to at least get a quote from them.

This is our 3rd time having Ace Plumbing repair something in our home. They are always professional and knowledgeable. Colton was our service tech this time and we found him very professional and knowledgeable. Thank you Ace Plumbing - From. Mrs Hopla. Roseville CA Service: Garbage disposal installation

A guest (you know who you are, Rachel) flushed a bunch of wet wipes down the toilet, creating a non-plungerable (is that a word?) clog. Ace Plumbing was over within an hour of calling them, and fixed the issue literally within 10 minutes. They charge in 15 minute intervals, so I was able to save a lot of money. In fact, they charged less than half of what 2 competitors quoted me. Absolutely recommended. Fast, affordable, professional. Thanks Ace

This company is amazing! Cody was a great technician! The company worked with me when Cody needed to pick up a tool that was unavailable to him that day. He was fast, efficient, and super friendly. I would highly recommend this company for any plumbing or gas line repairs!

I just used Ace Plumbing yesterday to fix a blockage in our kitchen drain through the cleanout. After doing the work the technician John Z. recommended we schedule a hydro Jet clean which would give our pipes a lot better flow and a longer life. John was on time both days, was great in his explanation of the work needed, and did an overall fantastic job. I highly recommend when calling Ace ask for John.

John is awesome! We've been dealing with a clog in our home that bought just about 10 years. So many plumbers have been out over the years and couldn't even diagnose a block, much less clear it. Not only did John clear the block quickly, he was able to diagnose that our pipes were caked in previous owners nastiness and clear it out. I saw the before and after scopes and was amazed! John was incredibly responsive, communicative, thorough, and enthusiastic! A rare find!

I had a clogged kitchen sink at night time and my husband tried to clean it but it didn't work. So I left message to Ace Plumbing. In about 2-3 hrs, they called back and we arranged an appointment the next morning. They told me that they put us on 10am - 2pm appointment time range. Waited a whole day, no call no show. Tried to call around 2pm to find out what's going on. No one picked up the phone and no call after 3 hrs. Very disappointing!

Just recently done throughout our house on replacement of ducts. Price quote with material's as promised by assessment with Curtis. The installers were here in time scheduled. Work was done smoothly, and removed all old material's and other debris. Very polite, and well informed of the work performance. Thank you, to all of you, and will have you for our next project. We recommend this business.

Forth time I have used Ace and once again the did a great job. They are 24/7 and with very reasonable off hour rates. Sunday's storm clogged my sewer trap. Ace came out at 8:00 PM and got the job done within 30 minutes. I recommend Ace for your emergency plumbing needs.

Everyone here is very nice and helpful. Scott, the manager, gave me a really honest quote after I received a ridiculous quote from Roto Rooter for thousands of dollars of work. Turns out all I needed cost less than 400 dollars through Ace. Mauricio, the plumber, arrived on time, was friendly, and went above to help me. Thanks!

I have used Ace Plumbing on multiple occasions over the past several years. Most recently, I used to inspect my HVAC system which has been operating for over 20 years. Ace has always been responsive and staffed with a knowledgeable technical crew. I would use again, especially when time is critical.

Winter is coming so to ensure our unit is working efficiently, called Ace and Martin was sent out for our Fall tune-up. Martin explained everything he checked when after he was done. Have complete confidence in Martin and will request him again for our Spring tune-up.

Curtis was extremely friendly and knowledgeable and really helped us out with our business. Straight to the point and even went out of his way to make sure we were on top of things when it came down to our AC units. Service: HVAC maintenance

Ace has come to our rescue four times in the past four years. We've worked with Ivan (3 times) and Curtis- both of whom were very honest, reliable and provided great customer service. Pricing is very fair. We're very fortunate to found a company that we can trust.

Great company! I had a plumbing issue and called 3 different companies for quotes. Gerry from ace came out had up front prices and even a suggestion on how to save some money. When I say they are unmatched it workmanship, customer service and so much more and best of all reasonable by the time it was all said and done I had a working sewer and spent less than a 3rd of what there competitors "said" the work should cost. They have been top of the line for me on multiple properties and will be the only ones I work with.

After the company I had used for decades failed to repair my old A/C unit and provided me with a high priced quote for a new system, I started shopping around. I received quotes from six large local companies, including Ace. When Martin came out to simply provide me a quote, he had my old system working and blowing very cold air in under ten minutes!

I was impressed with Martin's skills, compassion, and professionalism. The quote I received was very competitive. I SINCERELY appreciated that there was no pressure or bad mouthing other companies, like others had done. After a few weeks of deciding, Martin got the ball rolling quickly and arranged everything to fit my schedule. Poppy had the contract set up in no time. Scott helped explain the paperwork, and took the time to walk me through everything, still with absolutely no pressure. Jorge, Eric and Zane came to install the new system when it fit my schedule.

They were on time and extremely pleasant to have working in my home. I was completely comfortable allowing the three of them to do their work. They did a fantastic job and took the time to explain certain things about the project and keep me in the loop. Jorge, Eric and Zane got the whole removal of the old system and install of the new system completed in about 7 hours, far more quickly than I expected.

They took the time to clean up thoroughly and paid attention to detail on the finish work. Everything looks, and runs great. To all those at ACE, well done! You exceeded my unreasonably high expectations! This rarely happens! Great work and thank you!

My AC died on a Sunday night. Martin was there within 20 minutes and tried to resurrect, but it was terminal. Jeremy came by Monday morning, wrote up the order, Martin tag-teamed on the financing, and by Wednesday afternoon, I was cooling down with a brand new HVAC system. Eric and George worked all day in the heat to get the new unit up and running - Eric braved the attic at 130 degrees! Jeremy and Martin did everything they could to keep the old system running, but its time had come. I have no doubt this system will last 20+ years. Thanks to all!

Utilized this plumbing company as a referral from another contractor. Hindsight being 20/20 I should have stuck to my gut feeling and went with the proven plumbing companies I've worked with in the past. The main issue was the plumber on-site thought he could solve the leaking issue from the front instead of what I already requested that they cut the drywall behind the bathroom and make the repairs that way.

Three hours later and and the issue was not resolved. Of course, I was billed for and paid for basically 50% of a fix. That's fine. I hired another plumber who completed the job correctly. The plumber that did do the work was professional and I have to say really worked hard.

Thanks Gerry Marquez and his side kick on 6/16. They were in and out and got the job done. I had a clogged drained they were efficient and courteous with their equipment in my kitchen. Thanks again! With the coupon, the service beat every quote in town.

These guys do a great job and offer coupons on their website. I was impressed with their professionalism and will calling on you guys for future jobs! Thanks!

We had an issue with our AC unit and had Ace come out. We were given a quote of 1,200 to replace some parts with the outside unit. The repairman did look at the main unit inside and said it looked like the coils were dirty. He did nothing about it though. After the repairs he said it was fixed. He left and an hour later the system was still not pushing air out.

We called back and had another associate come out. He again looked at the coils inside and said the other guy should have cleaned them and that was our issue for no air. Here is the kicker. We were told it would take 6 to 8 hours to clean it and would be cheaper to replace the whole unit(we're talking thousands of dollars). We just had another company come out and was shocked they didn't identify the coils as the issue. An hour later he had it cleaned(not 6 to 8 hours as quoted from Ace).

The air is nice and cool and only cost 300 to clean. We feel totally scammed. We called and talked to the manager who had no remorse and only offered to discount a new unit WHICH WE DIDN'T NEED. All they wanted was for us to fork over serious cash for a new unit. I would never refer this company to anyone.

Technician came out late on a Friday afternoon, was professional, identified and fixed the issue with my air conditioner in less than 30 minutes. All charges and warranty were explained before work started, and after work was completed, walked me through the fix, how to best maintain the unit, and how to contact them if I needed further services. Jeremy, the technician, was beyond helpful, and highly recommend using Ace for all HVAC needs moving forward.

Ace Plumbing did everything we wanted for the best price after shopping around. They successfully installed a 50 gallon water heater, and installed a water line to our fridge. Unlike some of the other plumbing companies, they were not going to put drywall back over the hole from the wall they were going to cut, and that was fine. We discovered a leak from the ice box, and we noticed it wasn't tightened.

They came back in a little under a week, and fixed the problem, and this time covered the hole with drywall. I understand mistakes happen, but it's a little bit of a problem. They also didn't test it when they finished, but i also understand they worked a long day at our place. I would recommend Ace Plumbing for the price, friendliness of their staff, and the fact they came back and fixed their mistake. I would absolutely call them again for our plumbing needs.

I would love to give a good recommendation to a local business but these guys broke my toilet came out twice and left me with a broken toilet. I was told that I have to have to talk to the owner of the company I've called twice and I have received no response.

I have used Ace Plumbing twice now. Once to repair a damaged water pipe and today to install a hose at my parents house. I requested Ivan because he did a great job the first time. As expected, he showed up on time, with a proper mask and efficiently performed the job. I will continue to ask for Ivan for my future plumbing jobs. Thanks Ace Plumbing.

ABSOLUTELY GREAT COMPANY AND SPECTACULAR SERVICE! 10/10 + 5 STARS! I have to say I dealt with Scott and Jerry and I must admit that they are both great gentleman! Very helpful and Excellent service! No setbacks whatsoever! I done business with both these guys today and I must say they are very good and honest fellows. Also very trust worthy. Can't wait to do more business with these guys in the Near-To-Soon Future!

I just purchased a home and the day I moved in my water heater broke! My warranty denied coverage leaving me to pay for the replacement on my own. I contacted a few plumbers for quotes and I'm so glad I found. Ace plumbing Heating and Air. Homeownership comes with a lot of stress but ACE made this process less stressful. Every person I spoke with was kind, and Kyle the technician did an amazing job replacing the water heater and bringing it up to code. I could not be happier with their work and customer service. I'll definitely be recommending them to friends and family. Thanks to the entire Ace team! I'm forever grateful.

They were used for a purchase of a new home for a clogged kitchen sink as part of the contract prior to the new buyer taking ownership. Within three days of living there the kitchen sink clogged again/still Was told "no warranty on the clog" so new homeowner had to pay $200 to have someone clean the p trap on Thanksgiving day. Less than one week after taking ownership. I'm not happy as their real estate agent!

Service is unequaled! I wouldn't hesitate to recommend them for any of their offered services!

The best darned plumbing, heating and air company! All of the people who come out to do work are obviously well-trained. They are professional, capable and do the best work in the most time-efficient way. LOVE LOVE LOVE!

Thank you Dennis! You made our Sunday enjoyable. He was on time, even being over 100 degrees out! This gentleman figured out our problem in 2 minutes, fixed the problem, and was on his way to his next customers house in about 20 minutes! He was pleasant to speak to! Definitely know who to call with any future heating or air conditioning issues.

So far so good. Gave me a narrow window they'd come out and called when they were on their way. Came out and scoped the place and made a few notes. Came back two days later at the exact time they said and started work.

DO NOT USE THIS COMPANY. ZERO STARS (even though it made me give one to place this post). The tech I had, gave me a $1637.50 estimate to replace my hot water heater, when the reason why the burners wouldn't ignite was because the electrical wire connector was loose.

As a property manager with a portfolio of almost 100 doors (whether SFRs, duplexes, or units) throughout northern and southern California, Arizona, and Nevada; I can honestly say that Ace Plumbing, Heating and Air is by far my favorite vendor in any state.

I had a very bad experience with Ace plumbing. BUT when I reported to the top management, they took care of and fixed most of it. I would say it really depends on who you have to deal with. Tip: avoid a manager named Scott.

I had an emergency the other day, when an old water pipe in my yard burst, and I had a torrent of water being sprayed into the air, from an old abandoned sprinkler line.

Had a backed up kitchen sink and a bevy of friends coming for brunch. I had just moved into this house and didn't know who to call. I called several plumbing companies. Ace was the first to return my call.

We called Ace for our A/C the young man that came out was awesome. Very polite and really knew what he was talking about. Happy he was able to cool down our home. I highly recommend using them. Thank you Kyle.

Plumbing is a neace corce that some of us need to know and, befor you can be call aplumber is your handwork, neat, accuret and your expirence that will dite who you are But be comppitente with wthat you have.