Our staff of qualified people are trained to resolve problems, and to make your equipment run more efficiently. Our Vision is to be the leading provider of quality HVAC services through extraordinary teamwork and attitude. We are a full service HVAC solutions provider, serving Middle Tennessee, East Tennessee, Southwestern Virginia, and Western North Carolina.Check out our locations for the office nearest you. There are many mobile service providers, so what makes CMS special? Ask our customers, and you will find that we have dedicated ourselves to listening to our customers, and providing the services they need.
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Maintenance
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The typical approach in our industry is to do very little maintenance and make money when the equipment breaks, meaning your contractor has you over a barrel when you need your systems the most. At CMS we are anything but typical, we want to partner with you to develop a maintenance program that best suits your facilities needs and gives you the peace of mind you deserve.
Reviews (6) Robert Olson
Jun 04, 2022
I have been in sales for almost 50 years so I know what quality workmanship and excellent customer service is. Steve Cook and his team are the very best at what they do. I have used CMS for 6 years now and I could not be more please. I would highly recommend them to everyone! Robert Olson Franklin, TN
Matt Hilliard
Nov 12, 2021
Grady Mask
Mar 10, 2021
The technician was knowledgeable and friendly BUT the higher up cussed me out and blamed me for the scheduler not correctly assigning the job as a "project". I needed some registers and returns moved, new thermostats with multiple sensors and some other work. I requested someone come and get a visual and write up a quote. When the tech was out I even asked if there was anything owed for the day and he said no it would be a project and the estimate was free.
A few days later I get a bill in the mail for a couple hundred dollars. I call and ask and the lady informs me that it was a service call and I had to pay. I told her I asked for an estimate for the work she said she would have someone else call me. I get a call this morning and the guy is just 100% blaming me for "not saying the right thing" whatever that means.
I know I was clear about just wanting an estimate. I was ready to pay for a project in the 1000's so it's not that I care about a couple hundred it's the principal that they said one thing and did another. It's bad enough I was misinformed(lied to) about the cost but it's a whole other ball game when I get some jerk cussing me out over the phone. I can not recommend anyone work with Cook's Mechanical.
A few days later I get a bill in the mail for a couple hundred dollars. I call and ask and the lady informs me that it was a service call and I had to pay. I told her I asked for an estimate for the work she said she would have someone else call me. I get a call this morning and the guy is just 100% blaming me for "not saying the right thing" whatever that means.
I know I was clear about just wanting an estimate. I was ready to pay for a project in the 1000's so it's not that I care about a couple hundred it's the principal that they said one thing and did another. It's bad enough I was misinformed(lied to) about the cost but it's a whole other ball game when I get some jerk cussing me out over the phone. I can not recommend anyone work with Cook's Mechanical.
Ashbie Rose
Dec 19, 2020
Sarah Jane
Jan 28, 2016
Hector Ruiz
Jun 09, 2013
Steve is awesome! Very professional and is extremely concerned about his customers needs. This man is a true customer advocate. He runs a tight ship! Thanks Steve! My home warranty company was giving me the run around but Steve came thru for me. I will always vouch for him and his business. This man's work ethic is hard to come by! The End! If anyone disagrees, well guess what? This America boss! You have the right to be WRONG!
