Our roots run deep in the pest control industry. Dick Freye began his career in pest control as a technician and later as a branch manager for Wil-Kil in Madison in the mid 1960s. He established Professional Pest Control in March of 1968. Dick, who was born and raised in Madison, and was graduated from East High, grew the company through a firm commitment to customer service and integrity.
Rick Freye started working for his Dad at PPC when he was 16 years of age in high school, learning the ropes a few nights and on weekends. After Rick graduated high school, he went into the HVAC industry where he worked for about a dozen years.
Rick Freye started working for his Dad at PPC when he was 16 years of age in high school, learning the ropes a few nights and on weekends. After Rick graduated high school, he went into the HVAC industry where he worked for about a dozen years.
Business details
- Year established: 1968
Services
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Reviews (11)
Cma
Nov 11, 2021
It was a mouse in the house alert! Such great service, especially as a first time residential customer (my employer has been a steady customer for years). Jerry was extra helpful in pointing out potential problem areas outside, fixed the areas that were in need and laid down several safe traps to catch our, hopefully brief, visitor that the cat was so proud of as she dropped it, alive, at my feet.
Holly Prochaska
Jul 10, 2021
Shirley Culp
May 24, 2020
Jane Stegall
Feb 18, 2019
Colleen Resendiz
Dec 21, 2017
I can not recommend for Milwaukee. Called to schedule and they said a tech would be in the area later in the week. I prepaid and arranged for someone to be home to let them in. On the scheduled service day the tech calls me from in front of the property and says they can't do monthly. Only a one time visit and that would be at full price. He 'didn't realize milwaukee was more than 30 minutes from West Bend'.
Anyone with mice knows one visit usually won't do it. So then I'd have to pay someone else the one time up front cost again to get on their multi visit program! Ridiculous! UPDATE: The following week I received a call from the president who apologized and offered to make things right (and saying they did indeed serve Milwaukee, the tech was just confused).
I had already booked another contractor - but it was nice to hear from someone and he obviously cared about customer satisfaction. Upgrading an extra star (from 1 to 2) - and maybe someone else could try if you are in the Milwaukee area.
Anyone with mice knows one visit usually won't do it. So then I'd have to pay someone else the one time up front cost again to get on their multi visit program! Ridiculous! UPDATE: The following week I received a call from the president who apologized and offered to make things right (and saying they did indeed serve Milwaukee, the tech was just confused).
I had already booked another contractor - but it was nice to hear from someone and he obviously cared about customer satisfaction. Upgrading an extra star (from 1 to 2) - and maybe someone else could try if you are in the Milwaukee area.
Emma Ceplina
Jan 29, 2017
DO NOT USE THIS COMPANY! First they came into my home and literally just kept pointing at things and saying " This would piss me off if I had to come fumigate in here". Then continued to say "I'm going to be really pissed off people are still here when we show up" Then canceled because we didn't salt the driveway, and nobody was there to let them in even though they told us not to be there and rescheduled us for the following day.
They never sent a checklist telling us what we should do to prepare for fumigation. So I cleaned up everything off the floor like they asked, and made everything neat and tidy before they arrived. I came home to a completely ransacked house. Photos ripped off the walls, stepped on, or were buried in other debris. Clothing absolutely everywhere, everything ripped out of the closets. If you like idiot rednecks with a "big man" complex then this is the company for you!
They never sent a checklist telling us what we should do to prepare for fumigation. So I cleaned up everything off the floor like they asked, and made everything neat and tidy before they arrived. I came home to a completely ransacked house. Photos ripped off the walls, stepped on, or were buried in other debris. Clothing absolutely everywhere, everything ripped out of the closets. If you like idiot rednecks with a "big man" complex then this is the company for you!
Jim Fourness
Nov 03, 2016
David Casey
Apr 06, 2016
Jeffrey Strand
Mar 10, 2015
Lara Romine
Apr 30, 2013
I had them come out for a mouse proofing service. They used steel wool and expanding foam to seal up all of the cracks. After they came, I had more mice in the house than before. I called and they said to wait a couple of weeks to make sure the mice trapped in the house were gone. After a month there were still mice in the house. I asked them to come back again, and they gave me a hard time about it.
They said they couldn't guarantee their work. They did finally agree to come back out, but the second time didn't change anything. I finally called kwikKill and they came out the same day. They showed me at least 3 holes that were large enough for mice to get through that PPC had missed. They filled them and I haven't had a mouse since.
They said they couldn't guarantee their work. They did finally agree to come back out, but the second time didn't change anything. I finally called kwikKill and they came out the same day. They showed me at least 3 holes that were large enough for mice to get through that PPC had missed. They filled them and I haven't had a mouse since.
Lara Romine
Sep 24, 2012