Signature Maids

Thorough, helpful, flexible, always available when needed! Thank you after several years!

Our long-standing housekeeper moved and I have been having trouble finding a reliable replacement so I decided to use a cleaning service for the first time. Odalys and Jeanette from Team #3 were assigned to my home in Coconut Grove. They were incredibly friendly, did a thorough and complete job, and were so kind to our dogs. I will definitely be calling them back for general cleaning soon. Thank you!

I have a three story townhouse and recently had my floors replaced on all floors. Needless to say, the house was in need of serious cleaning because of all the dust, dirt and filthy woodwork I requested a deep clean and they sent a team of the three most hardworking, through and professional cleaners. My home as never been cleaner I am contracting to have my home cleaned every two weeks. I highly recommend them

Where to begin, I've been using signature maid service for about a year and a half. They are good but not the best. They are good enough to pass. 2 Friday's ago I had a cleaning one of the maids knocked my toilet valve loose. I called in about this and was told a manager will call me on Monday. Fast forward to now and still no one has called me to assist with the issue.

Your maids already complain about the company not paying well enough and to be nice I always tip them $50 each because you refuse to pay them well even though the company went up on prices. I will no longer use this company because when it comes to your maids causing problems no one calls back. The service is alright and not worth my money. I've referred people to this company and now I've switched them to another cleaning company which is better and more communicative. Our business will mo longer be used here. Very unprofessional no one has called me but when it came to this company taking my payment you guys do that effortlessly.

I booked this company for a move out cleaning with an arrival window of 2-2:30pm. They arrived early at 1:45. They also did a good job cleaning the whole apt as well as the inside of the appliances and cabinets. The price when compared with other companies was also quite competitive. I would definitely use their service again. Service: Move-out cleaning

I don't respect companies who don't respect their customers. I scheduled for a cleaning and their arrival timeframe was 8:30-10:30. I took the morning off of work to meet them and let them in. At 11:20 I called to find out if they were still coming and was told they were "stuck in traffic and 20 minutes away". An hour later went by, so I called to cancel my service since they still did not arrive.

Shortly after my call, they rang the doorbell, I explained how I just canceled my service, so they jumped in their car and left. no one from this company had any interest in keeping my business. I understand people can be late, timing might be off, etc. but a simple phone call to explain the delay would have been appreciated. I got none of that from these people. Very disappointed.

Hired to repair pool leak. They came out April 15th, pulled the pool lamp, epoxied, and said they'd reinstall the lamp once it dried. The lamp is still detached a week later. Initially told after inquiry they couldn't get back to me until May 3rd. After calls, that was able to be pushed up to April 26th (5 days from now), but was advised that I could fill the pool and let my kids swim in it. Don't Use Them.

This company has been a life saver! The office and the ladies who work within my home are amazing!

Car 2 is the best! My house is so clean, smells amazing, and it is worth the money. Cleaning is hard an very time consuming with children and work. Having my home cleaned so we'll just makes me so happy and my family and I feel good in a clean space. God bless car 2! Service: Standard cleaning

This is by far the best company to clean my home. I highly recommend Signature Maids. I have the same team every time & they are absolute pros. I trust them 100% with the care & cleanliness of my home. They are super thorough & efficient. I receive the same quality of service consistently. The office is super organized with reminders and accommodate my schedule when needed.

Signature Maids are wonderful! I had to change my crew and the two new girls are terrific; they speak English, arrived early and did a great job. I found out that all the cleaners are excellent even if you have to change.

This company has a serious scheduling issue. They are always late or they have the arrival date and time incorrect. The cleaning crew has covid like symptoms so the entire office needs be tested and discontinue services until they can provide proof that they are not all infected and contagious to others. I was informed today 1/7/2022 by a member of the staff, that a few members of the crew are experiencing all the symptoms of covid and that means all the crews that they will send out to service/work could possibly be infected and contagious as well. Do not book them until they have shown proof that they all have been tested NEGATIVE for COVID 19. Just a warning!

Team 13 ROCKS! These ladies arrived on time and ready to beautify my environment! I worked from home that day, and they were courteous of my space. They were quiet, professional and thorough. My teen gave them quite the challenge with her room and bathroom and they met it without issue. Give these ladies a raise!

Would recommend. Great customer service. Good cleaning crews. Easy to book. Great prices.

I struggled at first to find a cleaning service that I could rely on. A friend recommended signature maids and I've used them for months and it's made my life easier. They are excellent communicators, so detailed and leave my house feeling brand new every time. I love that I can request the same group so I have a consistent experience. I use Group 9! They are kind and awesome!

Signature Maids is top notch! The technicians are friendly and do a wonderful job with great attention to detail. They care about providing excellent service-- my house has never looked better! I highly reccomend Signature Maids

I run a business from home and I have multiple clients here weekly. My crew keeps my home clean and I never have to worry that I don't look professional. Kitchen is spotless and they even hose off the back porch.

Today Alejandra and Heidi did a great job as first timers cleaning our house. After over 5 years you guys are always the best. Thank you!

They arrived 3 hours early due to cancellations with minimal notice. We unexpectedly had to get dressed and prepare ourselves. They have the *nerve* to threaten to charge for the time they have to wait for us and made us feel like idiots for not being ready. We honestly should have given them the middle finger and said to wait until our appointment time range.

If I see a charge for this waiting time, expect a call from the better business bureau. Cleaning was performed as desired. No complaints about the work performed. Scheduling leaves a lot to be desired.

Beware of false advertising. I booked and paid for a move out cleaning which advertises typical things you do when moving out of an apartment. Because I had already moved, a key was left at the door along with the office checklist. Checked the apartment after and not even a basic cleaning had been done accurately. When I contacted them, was told they do not offer such services as patching holes. Was never told why the rest wasn't done. The only reason this is 2 stars is because they responded saying full refund

Crew 7 has been a blessing to my home! They are kind considerate and very professional. They work in a routine manner so they are sure to be thorough. My home feels so clean and smells so fresh when they're done. A clean home is a huge relief! Crew 7 enjoys their job, and that means a lot.

I needed a reliable company to clean my home. I had tried several and there were always issues. I called Signature Maids. On the phone, we agreed on date and time as well as the particulars in which I was interested. The team was punctual, went right to work and didn't stop until the job was done. They covered everything and did exactly as I asked. My home is sparkling clean. I will regularly use this service.

DO NOT HIRE SIGNATURE MAIDS IF YOU LIVE IN BROWARD COUNTY. I do not usually write Google reviews but this has single handedly been the worst and most unprofessional company I have ever worked with. I hired them to clean my commercial space bi-weekly a month ago. On the first service - they showed up two hours late - and tried to cancel with me upon arrival in front of my face.

They ended up doing a poor quality rushed cleaning and left with haste. On the second pre-scheduled service they didn't show up at all. Not only did they not show up but they failed to call me or advise me that the cleaning had not been done. I received no phone call or service for the following three weeks and have still not received an answer as to what is going on.

Every time I call their service line someone named Satimio answers and either puts me on hold indefinitely or answers - fails to advise what is going on with my situation - and promises to find a solution. A solution is never found and I never receive a phone call back from him. I have been told multiple times that this issue has been passed on to his boss - Andrea, but with no solution.

This last time I called I was told that the issue was passed from Andrea to Andrea's supervisor - but again - I have received no solution. I'm just at a loss. I was told this was the best cleaning service in Broward. It is absolutely the WORST cleaning service you can use and quite possibly the worst company and employees I have ever worked with. DO NOT USE SIGNATURE MAIDS IF YOU LIVE IN BROWARD. I guarantee you will have the same problem.

Scheduled service with Signature Maids and first time the service was not the best. I never used a cleaning service and was not asked to inspect before they leave. I had to suggest that I do so. Luckily I did and found some obvious items that were not cleaned. The seasoned employee blamed it on the person who was with her telling me that she was new and that is why items were missed.

Important to note that items she was responsible for were missed as well. Figured I would give them another try but both appointments canceled-one the day before and the other the day of. Unreliable service that I wouldn't use again for certain.

Overcharge and not worth it. They start you off at a "special" pricing and then charge another and Don't tell you.

This place canceled on me an hour before the scheduled time. Horrible first impression. I'll never return to this company. Go to any other cleaning service for better customer care. I moved my schedule around to be here and canceled things but now that is all messed up from these "fantastic company" canceling.

We used this company because our regular cleaning service was unavailable and WOW! I was at work so I left the key therefore I have no idea who cleaned my home but they did a fantastic job. As I walked up I could smell the clean! Once I opened the door I immediately did a happy dance. They not only cleaned my 3/2.5 quickly but they also organized my laundry room and changed the sheets on my twins cribs and changing table!

We will be using this company from now on. I called and was able to get an appointment same day if I wanted to. My regular company makes me wait several days so this is a HUGE plus. If you're considering using Signature Maids just do it. Stop thinking about it and call to book the appointment!

Excellent service! Always on time, very professional and always willing to go above and beyond. Nothing is impossible for them. They find a way to get the job done. Been using them for years and we have had a great experience. The cleaning crew that comes to Joe Cole Plumbing is always helpful and will ask if there is anything else that needs to get done before they head out. They make sure we are happy with their work. I would definitely recommend this company.

If you get after them every week, they do a decent job. One thing to watch out for is that they are almost always late - I don't recall a single day they were not 30-60 minutes late. So best to be prepared for that.

Timely and thorough. Signature maids have been lifesavers every other week. Could not recommend them more highly!

After two attempts and confirmed bookings very disappointed that they called me to tell me they are booked. When I explained it was their website that had the available slots, she said sorry we're booked. I thought because I was a returning customer it would make a difference and they would find a way but it didnt, so I am very disappointed. I guess I will find another service. Shame on me twice, for thinking customers matter to them, even with their website error. My suggestion? Get your website fixed and help your recurring customers.

I hired them for a 1st service and they did a good job. Then I hired them for a bi weekly service, then the service was bad. I sent them pictures showing the bad quality of the service, they told me they would address the issue. I waited 10 days, but they nver got back to me. I canceled the service and I will never work with them again.

We hired signature maids to do a move in clean. The house (even empty) was a mess. Dirty floors, dusty cabinets and bathrooms that needed some serious TLC. The Signature Maid team went above and BEYOND. They were absolutely wonderful, thorough and left our new home sparkling. Will absolutely book them again.

I've been using Signature for several years. Office personnel are very kind and accommodating. The one time I had an issue they quickly resolved it. The ladies doing the cleaning are friendly, kind and do a great job. I so am grateful for their hard work and my house always looks wonderful.

I just bought a house in Fort Lauderdale. it was in desperate need of a thorough cleansing before i could move in. I called a handful of cleaning companies that either never called me back, or no-showed when we had an appointment. This company took my call right away, and scheduled me for the next morning. They showed up on-time, and brought absolutely everything they would need to do the job properly.

They sent two women who were both very professional, and friendly. They also did a very good job and left no surface un-cleansed. When they finished, they insisted that i walk through with them and inspect the job they had done to make sure i was satisfied with their performance. I was quite satisfied. I feel comfortable moving in now. if i ever use a cleaning service to clean my house again, i will call these people first. They were also very reasonably priced.

I had the team from Signature Maids clean my home last week. They did an excellent job! They cleaned everything, the back of the TV, blinds, windows, ceiling fans, kichen cabinets, floors, walls, stairs etc., etc., etc. Nothing was left to do after they were finished. I will definitely be using them from now on. If you want a clean home call Signature Maids today!

Don't expect any follow through. I've left several messages after he came to give me an estimate and he never got back to me. Now he's avoiding my calls on purpose. I was just looking for someone to come touch up once a week and he didn't even bother calling me back.

Well I have this company for a few years.and they always do a good job, always in time. My house is shine and clean when they finish the job. I recommended this company good price. The lead is very respectful and friendly.

Great service! The cleaners were friendly. My home was spotless when they finished.

I wish there was a way to put zero not 1 star. Terrible experience and terrible owner. All they do is come out, take a look at the pool and go. Oh wait also what they can do send a scuba diver to find the leak, and only find the leak, then act like they fixed it.