Elite Cleaning Services

When I booked the service, I was asked for the square footage of our house and I assumed the entire house would be cleaned for $270. They arrived at 8-11am and left without touching the basement at all. I wouldn't recommend this company as they charge me a lot of money for a job not even completed.

Do not hire. I hired Elite Cleaning Services in September and they charged my card in November without any email, invoice, or warning. I thought I was squared away in September and I did not authorize my card to be used. Extremely inappropriate and unprofessional business practice. I was still charged a cleaning fee when I moved out of my apartment as well, so the job wasn't even thorough.

I was quoted $224 to have my carpets cleaned, which sounded good to me for a 3 bdrm and staircase. Gentlemen came and cleaned and when he was done, he told me he put a deodorizer on the carpet to help with dog urine. Thanks! He asked for my CC which I already gave them to hold when I made my appointment. Took pics of it and left. Didn't leave me an invoice or receipt or anything.

A few days later I check my bank statement and I was charged $324. So I called them to find out why I was charged an extra $100. The guy on the phone told me the extra $100 was for the deodorizer. I asked him why this wasn't brought up, as I should have been told it would cost that much extra. He said he would call his technician and get back to me.

Never heard from them again. Still haven't received an invoice. I wouldn't have cared if they would have told me first instead of assuming it was ok! What if I didn't have the extra money?! I would not recommend them and my carpet smells worse now after the so called deodorizer!

DO NOT HIRE! I can't emphasize that enough. I hired elite cleaning services after reading good reviews. They sent out two women to clean my home, and one brought her daughter. I was told that they would clean for a minimum of 1.5 hours. These ladies tried to leave after 50 minutes of "cleaning". The daughter and one woman left before I could say anything.

The one women that was left told me they were done. I thought she was joking. I had to stop her and show her multiple places throughout my empty home where they didn't even touch. She seemed annoyed that I was asking her to do her job. After a few minutes, she said she was done and just left. I called the company immediately to complain about the service they provided.

They asked me to send pictures, which I sent several. I never heard from them after that, even after several attempts. Fast forward one month, and I see on my bank account the full charge from them. They tried to be sneaky and think I'd forget to look for a charge from them. I would have been happy to pay for the service that should have been provided, but I had to spend several of my own hours cleaning after they left instead. DO NOT HIRE! You'll be disappointed.

As a bachelor in a relatively small two-bedroom apartment, I don't need a lot of cleaning--vacuming, dusting, that sort of thing. Someone recommended Elite Cleaning to me, so I signed up for a once-monthly service. I quickly found that their cleaning went well beyond just the basic vacuming and dusting. They swoop in, and an hour or so later they leave with the apartment absolutely spotless.

Far cleaner than I would ever be able to get it. The ladies are extremely professional and well trained. The scheduled once a month cleaning is also very well priced, well within any budget.

We have used this service for several years. What I like about them is that they are flexible, willing to work with you on schedule, and they also seem to have a good consistency among the teams they send out to do the cleaning. We've had a few different people come to the house and they all seem to do a good job. The crews are always pleasant and hardworking. The flexibility alone compels me to give a good recommendation, the fact the crews are hardworking and do a good job makes it even better.

Had them come to do a move out cleaning. They were Amazing the condo was spotless they did everything and more. I dealt with Matt he was very professional and really nice. I truly recommend this company they are so professional the place also smelled so nice when I had to come back and show the place to the Owner. You will tell everybody about them. Truly impressed, Excellent job

DON'T EVER USE THIS CLEANING COMPANY. When they first started cleaning my home they did a good job. After that it was hit and miss but mostly miss. They left my home in disarray, knocked my lampshade off the lamp and walked out with it on the floor, left my front door completely open so my cats got out, locked my cats in the closet where they stayed for 6 hours until I got home, broke things, damaged my walls so badly that I had to have my entire home repainted, severely scratched my stainless steel stove and dining table, left spots of floor cleaner all over my wood floor where they poured or sprayed it but didn't mop it, only cleaned the granite in front of the bathroom faucets and not behind them, left the windows smeared.

On top of that, the price they gave me included the steps leading up to my front door but 3 years later said they don't clean stairs. When I instructed them to them lower my fee, they kept charging the same fee. WHEN I FINALLY FIRED THEM, THEY HAVE REFUSED TO RETURN MY HOUSE KEYS! All of this, yet they are consistently award winners on Angie's List! That's the next thing you should never do is rely on Angie's List.

I have been a customer of Elite Cleaning Service, a Home cleaning company for two and a half years. Overall, I am very happy with their house cleaning. My home always smells so fresh and clean when the crew has completed their work. In addition, the crew is a pleasure to work with. The office staff is extremely nice and accommodating when I have to cancel my cleaning date or when I need to switch the date.

In fact, the crew has cleaned my home on several Saturdays when that was the only day I could have the work done. In addition, the price is very reasonable. I strongly recommend Elite Cleaning Service for your home cleaning!

I cancelled my service a month ago and still haven't received my key back not a response when to expect it.