Radio Controlled Garage Door

RCGDG is Always reliable and quick to respond. Dustin was thorough and professional installing my doors. Chris explained all options when replacing my doors.

I ran into trouble with my garage door opener so on the advice of my mom I called RCGDG. I talked to a very polite lady who took down my information and told me that I would get a call from Greg. He called me and we set up a day to have a new opener installed. On the date chosen I got a call from Daylyn Nelson who told me he would be at my place in about 30 minutes.

In almost exactly 30 minutes he pulled into my drive and got busy. I went out to the garage, two car detached, and asked him a couple of question which he answered immediately. I told him that when he finished to just come inside the house and left him to his work. As it happened I walked into the kitchen and saw the garage door opening and closing.

In short, he got the job done right and in a reasonable amount of time. When I saw that is was a "smart" unit he offered to help me set up the app. I told him he could leave the trash, including the old opener, behind because I have a place to dispose of such but he said he'd take it all with him. To make what could be a long story short I'll say this.

I'm more than pleased with the service and professional attitude of everyone involved. At the moment I only have one opener but I anticipate getting another for the other door and when I do there is only one place I will call. If they're busy and I have to wait, I'll wait!

Amazing experience from beginning to end! Greg called me and walked through what I wanted and gave me an estimate, including what I could possibly need (since we weren't actually standing in my garage). He was spot on with his estimate and the price actually came out lower than what I had anticipated since I did need extra parts. Dustin and Larson installed my opener and they were also awesome!

They got the job done quickly and showed up when they said they would! They were friendly and did a great job. I love the new opener and couldn't be more satisfied with this company! I will definitely continue to use them in my future installations, repairs, and whatever else garage door I need!

I contacted Radio Controlled Garage Door and Gate to replace the mechanics of the my garage door openers. The doors were still in shape. It was a great experience to discuss this upgrade with their salesperson, Greg. He was very pleasant to talk to about this installation. He was informed about his product and matched it to my current requirements.

He also explained the install process and followed up with the date and time promptly. They even had the data available from 18 years ago for the previous work done. Their installer, Dustin was very efficient at his job, and treated my home and me with the upmost respect. He explained every feature and answered every question with great detail. Other companies attempted to bid for this job, but I am truly glad and satisfied that I stayed with Radio Controlled Garage Door and Gate.

Second time using Radio Controlled Garage Door & Gate. both times I was given exceptional service by friendly, knowledgeable technicians! During this most recent visit, they replaced a spring then went above & beyond by identifying & securely fastening both door brackets. Good People. Good Company.

We had a great experience with Radio Controlled Garage Door & Gate. Dustin Spears did a fantastic job installing our new door and opener. So professional and everything works perfectly. He made sure we knew how to work everything before he left. Would gladly use them again!

Great company to work with. Worked with Greg to discuss the service needed and to schedule the appointment. Super friendly and he did a great job of talking through the options. He followed up when promised and Dustin showed up when expected to do the job. Dustin was courteous, informative, quick and did excellent work. This is why we continue to use Radio Controlled Garage Door!

Lance came out to install the radio controlled equipment on our gate. Lance was very nice. He did a great job. My dogs loved him. We absolutely love the gate now. What a change from having to get in and out of the car to open it manually. Fire Dept came out to see it to order their part and they loved it as well.

I had a very bad experience with this company. Was fooled by the good reviews and the fact the company has been on the market for many years. However, I found out that it is actually under new ownership since 2019. I ordered a new garage door from Radio Controlled Garage Doors. The door was installed on Tuesday, 02/02/2021. On Friday, 02/05/2021 I noticed the door has multiple dents on it.

In addition to the dents, there was damage done to my property during the installation. The dents are visible with direct sunlight on the door and when the sun shines from a special angle. If the weather is cloudy, the dents are hardly visible. Talked with my neighbors and they saw the dents on Wednesday 02/03/2021, a day after the door was installed.

I wasn't able to see them before Friday, since I work during the day and was seeing the door after 5-6pm (dark in February). When the door was installed, it was cloudy with snow flurries and I didn't notice the dents. I contacted the company and the owner immediately accused me of the damage and told me it was hail or vandalism. They never came to my place to see the damage and didn't even want to talk with me over the phone.

Just emails were exchanged. The fact the owner even didn't come to see the damages speaks a lot. He wrote it is my fault and they are not responsible for the damage. Since we didn't have any hail, I contacted the Police Department. The police officer had a very hard time seeing the dents because there was no direct sunlight on the door. He was able to see them with a flashlight from a special angle.

He inspected the dents and said that there were no scrapes on the door and paint and it was not vandalism. In addition, I made a service call with another garage door company. Based on the inspection of the technician, the dents appear to be a manufacturing defect. The owner had different versions for damage - first it was due to hail or vandalism.

Since we didn't have hail and, I had a police officer who said no vandalism, the owner suggested that it was caused by tennis balls. The last version was it was caused by very strong winds. I sued the company in Small Claims but the decision was against me. No reasoning was mentioned. I provided the document from the technician, the Police report, and had witnesses - my neighbors too but the judge didn't even ask questions. The owner presented a version for a very strong wind causing the damage. Now I will have to replace the door and repair the damage done during the installation.

Dealing with this company was a breeze from start to finish. The new doors and openers are whisper quiet and look fantastic! Chris gave us the information we needed to select the model and color of garage doors that would work best for our situation and budget. He was quick to respond to our questions and to provide estimates. Greg was our contact for the installation.

His professionalism, communication, and politeness helped to instill confidence that our installation would go very well, and it did. Their installers showed up on time and worked seamlessly until the job was done. They included us in decisions like the location of the keypads (I have four), instead of just assuming. They cleaned up well and made sure I understood how to operate everything, including how to program the factory openers in our cars. I've used Radio Controlled for many projects over the years, and I'm they impress me every time. Thanks Guys!

Charged us twice for labor because they didn't have the right part with them when they came out to come fix it, even through they should have known what part we needed since they replaced the garage doors 3 years ago.