Expert HVAC Services

Critical: Professionalism I have never asked this company for a quote nor service. However they call me twice a week or more from out of town because i live in Tucson. I have asked them numerous time to quit calling me but they insist. I can not even block them because they call from a ghosted number each time.

Never used however on 12-16-2021 a received call from Ella trying to schedule an appointment claiming they were raising money for some charity. Tried to explain to her I was on National Do Not Call List and she kept telling me I was rude over and over again. If I tell you I am on that list simply hang up however, to appease her I told her to come on out to service the following day.

She continued to call me back asking for more information even after I told her I was on that list and I also told her I was at work and didn't have the time to answer a ton of questions. I finally had to block both numbers she was calling from so she would finally stop calling me. She is in the service industry (or a scam) and this is how she gets new customers by being rude. Hopefully, her calls are recorded for quality assurance purposes so the owner can listen.

I would NEVER use a company that treats people like that and they really need to verify that Do Not Call List before they cold call people as the company can face hefty fines under the FTC guidelines. If I receive another call from that company I will turn the company over to the FTC as I am sure I am not the only person Ella is calling claiming to be raising money.

The office staff is wonderful, Ray is awesome he usually does the HVAC SERVICE. calls when he's on his way, and shows up on time. Last year my air conditioner was blowing warm air, I was leaving to go out of town, for work, , I have 3 small dogs, my neighbor checks on, but too hot to leave them in house if air wasn't blowing cold, I called them, told them I had issue, they told me to go to work and not to worry they would be right out and work on it till they get it fixed, all done in a few hours and kept in contact with me, they are very caring. Love these guys. They feel like family

Technicians were reliable and even arrived early! Very professional and very respectful of the environment- they were working on the roof and showed extra care and concern to not damage any tiles as that was the only way to access the ac fan. Company was a referral from my parents who said wonderful things as well! Will keep the recommendations going to my other family and friends as well!

The Repairmen came through as usual, very prompt, very polite and treating the customer like they were appreciated. A big Plus I would say. Keith carpenter

Gabe arrived on time, thoroughly addressed all needed issues, very well done. Services: AC maintenance, Heating maintenance

We have had a contract with HVAC for several years. They are professional, efficient, knowledgeable, responsive and something important to us, they do whatever is necessary to do the job right, but we never feel that they are "up-selling" us. Service: A/C system repair

They were on time and did the inspection in a timely manner. Called before they arrived. Great job. Services: Ductless heating and AC services, AC maintenance

Amazing service experience. Very reliable, honest would recommend to everyone. No hassle, get the work done right. Service: Repair HVAC

Rick as usual was great. On time. Courteous and informative. Service: Repair HVAC

Have used them for a few years now. Just look at their reviews. These guys are Rockstar's! Services: Repair AC, HVAC maintenance

I called these guys for a house I am Purchasing - the AC wasn't putting out cold air like it should. I had two other companies quote about $5,000 to repair the system and more than $10k for a new unit. Gabe came out and explained how the equipment that was there didn't even Match up with the size of the Air handler and showed me how it wasn't even installed properly (neither of the other companies did that).

They were just trying to make a bunch of money off me. Gabe was professional and friendly and gave me a great price for a 15 seer TRANE - about $4,000 less than the other guys! And he got it installed quickly too and fixed the other issues. I highly recommend EXPERT HVAC SERVICES!

Today it is hard to find a honest AC company and one that provides good customer service. Well I found a good one when a friend referred to Expert HVAC. I can not say enough good about this company. Gabe came out to repair my old ac unit and did a fantastic job. He was very professional, friendly and extremely knowledgeable about ac systems. He was not high pressure and did not do work that was not necessary, nor pad the bill or try to sell me a new ac or unit. Expert HVAC is an awesome company and one I highly recommend. Lori Kay Hein

The first person I spoke to at Expert was Darlene. I told her my story and how frustrated I was with my AC and the issues I was having with another contractor. She listened carefully and did everything she could to assure me that I was in good hands. Mike was the technician to do the diagnostic. He was punctual, professional, friendly, and most important, honest.

He told me what he saw, what is wrong and what they can do to fix it. He explained everything to me in layman's terms and answered all my questions. I feel very confident in giving this company my business and will most likely recommend them to friends and family. They have not repaired the unit yet but we are hoping for this weekend. Update: Rick and Walter came to fix the A/C they were right on schedule and very professional. Rick has a very warm and friendly personality and did a great job. I will recommend this company to my friends, family and neighbors. Thanks to everyone at Expert HVAC. You all did a great job. I'm very happy.

Expert HVAC has been providing and servicing my a/c units since 2005. They originally put two new units on my home in 2005 and have also serviced them since. This year they installed a new unit for one of my daughters and checked out my other daughters unit after she bought her first home. I highly recommend Expert! Their responsiveness is excellent. Gabe, the owner is super nice as well as his employees :

I am a home builder from Seattle that just relocated to Phoenix. I had Gabe and his team do an install for me. What a great company! Showed up as planned, install was super clean and the price didnt change. Wish we had contactors like this in Seattle.