Flo-Aire Services

The ac in my office went out. it was over 100 degrees inside, hottest day of the year so far in San Antonio. We called them out of curiosity and said they had received tons of calls but were going to try their best to be here in a few hours. they showed up in 2 hours and in less than an hour, fixed the unit. excellent customer service, super professional and super friendly. they will be our go to from here on out since the unit in our building is awful

Ike and David were awesome! super friendly. i highly recommend this company, very affordable. Service: A/C system repair

This place is FANTASTIC! Our A/C broke probably at the same time as everyone else in San Antonio and Desiree was so very helpful and friendly on the phone. They came out and fixed it within the hour and I'm so very pleased. Thank you so much! Services: A/C system maintenance, A/C system repair

I had Flo-Aire come out when my old AC system became low on freon earlier this summer. Their tech came right on time and got it checked and recharged to get everything cooled down, but he advised me there was a leak in one of the coils. That was no surprise since it was a 22 year old system. He said that a short to medium term solution could be adding stop leak and a long term solution would be either installing a new coil or replacing the entire system.

He said a replacement coil would obviously be cheaper than a full system, but that it would probably be a better value to do a full replacement since the system was so old and other parts like the compressor would fail sooner rather than later. I know my way around an air conditioner, and he was being honest. I'd already made some minor repairs (condenser fan motor and capacitors), and a compressor failure or leak was always in the back of my mind.

With the age of the system, I had already been thinking about replacement for awhile and decided this was the year. Once the weather cooled down a bit, I called around to get quotes on a new system. I set up an appointment time with John (not a multi-hour window, but an actual time), and he was right on time. Flo-Aire was the best by far in terms of value and price, and John was very up front about what they included and my options.

They offered more efficient equipment at lower prices than everyone else I got quotes from. Their installation team arrived right on time and got right to work. They were friendly, courteous, and professional. They knew exactly what they were doing, and everything was up and running by the evening. In terms of service and value, I don't think they can be beat. I definitely recommend them to anyone looking for HVAC service or replacement.

We just started an annual service plan with Flo-Aire earlier this year. They came through, checked everything and told us what to watch. We had two companies out the summer before and both told us we needed a complete replacement. We were very doubtful and decided to give it another year. So glad we did because Flo-Aire didn't try to scam us into spending thousands before we needed to.

Today I called in a panic as the AC drain was clogged and water was draining outside. We've had drywall damage before and wanted to catch it in time. They rushed right over and fixed the problem. I'm so very happy with Flo-Aire and especially Mario. Highly recommended!

Was sold a defective coil. Liner kept falling off, blocking the air flow, causing my unit to freeze up. After 3 repairs, this information was shared with me by one of their techs. I was then informed that I had purchased the cheaper version of the coil and that I needed to contact the manufacturer. After calling another professional, who provided a list of everything that flo air did incorrectly, flo air did fix the coil, replacing it with a brand new one. Very nice people to work with, just disappointed with their process and the way it was handled.

We contacted Flo-Aire through their website to perform maintenance on our AC and add a float switch per the recommendation of our inspector. They contacted us right away to set up a time to come out that same week. They were a little bit late but called to let us know, which we really appreciate since we have had service personnel show up late before with no notice. Steve completed the work, answered all of our questions and was very knowledgeable. Flo-Aire is a honest company that charges fair prices. I highly recommend this small business. They complete their work on time, on budget and with communication.,Y ou are in good hands with Flo-Aire!

I called this company for a quote to replace my air condition system. They came to my home gave me a good quote. Installed my new Trane system exactly at the time we scheduled. EXCELLENT WORK! VERY PROFESSIONAL PEOPLE! I will only use this company.

I made an appointment for service with Flo-Aire and they gave me an appointment window of 9 am - noon. When I called the morning of the appointment to confirm (at half an hour before noon), the person who I spoke to said that they would be unable to come to my house until some time after 1 pm because they were running late. They did not call to reschedule or let me know that my appointment would be delayed. I cancelled my service request and contacted another company.

Thank you so much for writing this review. I was going to call them for an estimate but my wife and I just had a baby. We dont want people like that on our home. That is scary that he was driving a company car the road the way he was. If I was his boss once complain like that is all I would need to fire him. Bad rep for Flo-aire.