Comfort Experts

Kellen was a great representation of his company.! Very thorough and honestly evaluated our system. Thank you for sending him out. Services: HVAC system maintenance, A/C preventive maintenance, A/C system maintenance

I have used this service since they installed it in 2014. (A/C and heating). I highly recommend getting on their monthly program as you get 2 maintenance visit a year. I don't remember all the details, but I think you get a discount on parts. The people who work for Comfort Experts are well-educated, kind, and thoughtful. From the scheduling to the technician are all very very good. I would never go anywhere else. Crystal U.

These guys are awesome, everything about the people to the service. Will call again and got a contract from them, thank you all Service: A/C system maintenance

Joel was extremely professional and was very thorough. Will definitely call again when needed. Services: A/C preventive maintenance, Heating system maintenance, A/C system maintenance

Andrew was very thorough, and precise about explaining My AC. unit answered any questions I had! Very professional!

Excellent in all areas. Jordan & Daniel were both very personable & handled themselves as true experts. Service: HVAC system maintenance

He did and outstanding job he even located my water heater in my new for me! Super pleased and will use this service again for all my new homes needs! Service: HVAC duct & vent cleaning

Don came out to meet and do preliminary. He did outstanding job. He was on time and professional. This was for total HVAC remodel.

It was great service. Two very good Mem Services: A/C system repair, A/C system maintenance

My technician was very polite and cordial. He explained what he was doing and offered to check outlets. He was very professional. I recommend Comfort experts! gave a quote on the repair of two other outlets

This site made me select a star this company deserves 0 stars. I have been a customer for years I called Tuesday June 22, unit was not cooling. First they tell me if I am renting they cannot help me. However, could not tell me the reason why, then the charge was 200.00 for service call. No thank you. I will never use your company ever. You have just lost a customer. I am a home owner. Theresa

Run from this place. I recently moved in and hired them based on the glowing reviews and they charged me $700 to sign up for an annual contract for all 3 units.then charged me another $1300 to install switches that stop the AC units if they start leaking water. A little pricey, considering I had them installed in Florida for my 3 units for $500. Anyhow, one of my AC units stopped working today and called them to come out and they said they couldn't because I had a home warranty and they don't work with those.

Mind you, I called them regardless of a home warranty. I wasn't going to use it as I was a customer of theirs and was willing to pay out of pocket. I didn't even think about my home warranty at all! Ashley then told me they couldn't work on it because they didn't work with home warranty companies and I told her not to worry about it because I was paying out of pocket and she said NO CAN DO.

What the hell? It's going to be 108 degrees today and I bought a package with them to service my AC units and she said NO CAN DO? Didn't ask about a home warranty when I signed up with them at first! Totally unprofessional and even though they don't "sell" services" they certainly suggest a lot. I was also suggested I get an attic tent installed for $800. Googled it and on Amazon you can pick one up for $50 and install it yourself. Do yourself a favor and RUN from this crazy place!

They will not stop calling me with their 800 number. It's every day and I no longer want to deal with them. Past history with their service plan was not good. Their price to replace our unit was way too high.

Company profits off ignorance, they charge $350 for a $20 capacitor, call it a "voltage absorption system" to try and deceive customers. That alone would be reason enough to just call any other company.

I have been using Comfort Experts for many years. I recommend them highly now. At one time there were some issues with high pressure sales but no longer. I have been pleased with the service and quality of work on every occasion.

I am on the Platinum Plan and have been for years. Whenever I have a problem with my HVAC system they come out right away and get it fixed (Weekends and Evening too). I especially like that they come out twice a year to service my unit. The only reason for the 4 stars is I felt sales pressure in the past from technicians. This seems to have gotten better over the last several visits.

A technician came out last night and fixed a mistake a contractor made. At no charge to me, I assume because I am on the Platinum Plan. So word to the wise, have a licensed technician / company always work on your unit. I now won't let just any contractor near my HVAC unit. AC Genius Comfort Experts is a legit company. Good customer service. I will continue using them.

Technician arrived on time and was extremely thorough. It wasn't rushed and he offered quite a bit of clarity as to options available as far as upgrades. One thing I did appreciate was he didn't up-sell any unnecessary services and gave us a reasonable timeline to work with. I look forward to working with them in the not too distant future.

I have called Brett Hobson (owner of Comfort Experts) a multiple of times to service my A/C. He personally has come out to my home and evaluated my entire A/C system. I have utilized many A/C guys over the years (I own many rental properties) and I have had a very bad experience with most all of them EXCEPT Brett w/Comfort Air. He (Brett) spent a good hour not only explaining my A/C system in detail (more than I really cared to know) but told me I really did not need to repair or replace my system.

The second time (the following year) I had him personally come out again, he added some freon at a fair price and reiterated I needed no further work. My experience with him was not only enjoyable but also comprehensive. I do recommend Brett @ Comfort Experts. Very knowledgable and honest.

Fast response and favorite thing to me and my wife is. The salesman came out quoted job and then installed window units to cool house till the next day when they installed new unit. That right there was pretty awesome my wife was excited about it.

I just can't say enough good things about Comfort Experts. I have been a customer for several years and all of my experiences (from th initial contact to my semi-annual maintenance checks) have been exceptional. Comfort Experts goes above and beyond my wildest expectations in the areas of: customer satisfaction; service; costs; and communications. I highly recommend Comfort Experts to anyone needing a new heat pump or service (never any OT or travel charge).

I had Erasimo come out to my place for a basic winter furnace service. He was polite, very knowledgable, and answered all my questions thoroughly. Will definitely use them again!

I was scheduled for my bi annual Hvac maintenance. Jason was very professional and answered all my questions. He even showed me where my drain lines were in the attic to pour the bleach to keep the lines clear. As a single mother trying to maintain a home, I'm always very pleased with Comfort Experts' trustworthy service

These people are terrible. I have already filed a complaint once on here and BBB. They contacted me and said they wanted to resolve it. I erased my poor review to give benefit of the doubt. Instead of coming out and assesing the damage the first service guy caused to my home they sent out another to fix the original issue they could not fix the first time. Charged me again but promised a service manager would be out to examine damage and make it right.

I waited a week and nothing. I called last friday and they promised me that a service manager would be out the first of the week to finally resolve all the out-of-pocket money and problems I've dealt with but yet it is the end of that week and nobody has called. Do not try to contact me on here and do not even come out to my house now this is the most piss-poor service I have ever dealt with and nothing you can do will stop me from making sure every publication in this area has it on record. Next time put the customer first!

I had a great experience! Overall my Care was very comprehensive. They came on time and finished pretty quickly, they were very knowledgeable on what was needed to be done and telling me. I really appreciate the customer service. Joseph D fixed my air conditioning and I could have not asked for a better experience. I would highly recommend using comfort experts!

I have been using Comfort Experts since I moved into my house in 2003. I have never had any issues with this company. Any negative reviews on here must have been a one-off because the guys that come to my house are always courteous and professional. Joseph is no exception. He has been the technician here for the last year at my home and is always in a good mood, very honest about what's going on, explains everything to me in detail and always addresses me with "ma'am".

He has never tried to push any service on me but has explained things that could potentially go wrong in the future and how to avoid it. I have no plans on ever changing my heating and air conditioning company to anyone else. Thank you so much for the exceptional service!

The only thing worse than having your A/C go out in summer is having it go out on Saturday when Monday is a holiday. in the summer. Comfort Experts worked us in today - we called back at about 8pm to see how late they work if they would still be able to come out and were told they work "'till they clear the board." It's 11:30pm and Robert, the technician, just left.

He reconnected our drain pain connection which had worked loose and flooded a bedroom ceiling, causing a huge mess. Apparently the PVC hadn't been primed before it was glued. Unrelated, but a dual problem, was that the fan had gone out on the unit outside. Robert replaced that as well. Robert was professional, neatly dressed in uniform, and put shoe covers on before coming into the house. I would highly recommend Comfort Experts to family and friends as they went above and beyond to accommodate our family on a hot, holiday weekend.

Considering this appointment didn't happen, I cannot rate you. I had to reschedule I was surprised I was contacted - like Comfort Experts didn't know I had rescheduled.

I called Comfort Experts about 5 days ago to come service my AC unit. They arrived on time and as scheduled. I have waited a few days to write this post because I wanted to make sure my AC would continue to stay cold and it has! The customer service I received was great, she was able to answer every question and even returned my call as she said she would.

One of the things I worry about with HVAC companies is that they will try to say things are wrong that aren't really wrong just to make an extra buck, and I was worried this would happen to me, but the service guy came in and fixed all of my issues in one trip and after a few days it is still working so I am very satisfied. This company does NOT try to make an extra buck. They seem like a great company that is very honest and they have awesome customer service! I hope my AC doesn't go out again, but if it does, I know who to call.