Neglecting your overhead door can result in the day where you try to get to work or pick your children up from school and suddenly, the door won't move! Garage doors are important and must be checked periodically. You can start with examining the sound when it goes up and down- listen for irregular sounds when the door is in motion.
Also, check if the alignment and wheels are out of place, a normal problem that happens frequently. Looking for a new garage door installation? At Pro Line Door Service we stock all types of doors such as the door that swings outwards, swings up, rolls up, and side to side.
Also, check if the alignment and wheels are out of place, a normal problem that happens frequently. Looking for a new garage door installation? At Pro Line Door Service we stock all types of doors such as the door that swings outwards, swings up, rolls up, and side to side.
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We've installed hundreds of new garage door openers all over San Jose and the Bay Area. Having to install and experience many of the types of openers such as belt drives, chain drives, or a screw drive, we have first hand experience on today's BEST openers on the market. Listed are 2 levels of openers you could get for your garage door.
Reviews (40)
Van P.
Jun 26, 2022
My garage door was making noise for a while and I did not know what to do. I called David Nguyen from Pro Line Garage Doors to diagnose the problem. He said the dead bolt lock solenoid valve have fail. He removed the dead bolt and went to pick up the new part the next day and installed on Saturday. It work perfectly now. Great jobs David. Definitely recommend this company for all garage door needs. Call David!
Ruben Guevara
Jun 12, 2022
Saved again just yesterday by Pro Line! I've used Pro Line for years. My garage has only the car door entrance and when it malfunctions I'm locked out. Always had timely, professional response by qualified staff, reasonable pricing too. Rely on Pro Line for your Garage door servicing, you'll be glad you did.
Tony Z.
Jun 11, 2022
The cables on both sides of my garage door fell out on Friday afternoon, so I guess the hidden spring on top of my garage door was broken. Send text message to Pro Line Garage Door and got response in less than 10 minutes. David explained he had fully booked for the rest of the day but he arranged on Monday morning for me. On Monday morning, 30 minutes before David arrived he contacted me first when he was at store to prepare the correct replacement parts for me, after he arrived on time, David explained the details on what's happened to my garage door and replaced/fixed everything in less than 2 hours. He even followed up after one week to check the status of my garage door. very happy with Pro Line Garage Door service and definitely recommend this service to my friends.
Hansen Wu
May 15, 2022
Fantastic, I can't recommend Pro Line highly enough! I always feel uneasy finding someone new for house repairs. Will they overcharge, use shoddy components, or do a poor job overall? I took a chance when I found Pro Line, and found they're very professional, friendly, and did a fantastic job! Their pricing for parts & labor was competitive, they communicated throughout the process to get things prepared, and they did the job without an issue.
Phillip M.
May 02, 2022
My home is currently being renovated and originally my contractor said he would have his guys take the garage door and braces down so that it can be dry walled. Unfortunately his guys were unable to take down the door and I called David to see if he had any availability immediately as there was a tight timing issue. David was able to schedule me in immediately and took the garage door down within a couple hours. He was very professional, polite and was able to help me in a time of need. I would recommend him for any of your garage needs in the future.
Larry Z.
Apr 30, 2022
I got the right people to do the job. I've wanted to have the malfunctioning garage door replaced for a while, and David did a fantastic job. I followed his recommendations, and he is right. It looks great, and it works great. Function and form rolled into one. I have quotes from other garage repair companies, but Pro Line gave me a very reasonable pricing. All garage panels and motor replaced and set up in 2 hours. I definitely recommend them. Professional and friendly. Five stars!
Macrina R.
Apr 29, 2022
Had a very good review from yelp so I decided to call Pro line garage doors. David responded right away in couple of hours and came in to diagnose what to be done and good recommendations if replacement is needed. Following day David installed my new garage opener with smart phone control Wi-Fi and etc. David fixed my 3rd garage door too David was extremely helpful and knowledgeably. I highly recommend David and his company.
Ray I.
Apr 26, 2022
Thank you very much David for coming back almost 2years later to fix garage keypad under warranty. Thanks for being responsive and showing up on time and taking care of my problem with the keypad on the spot. Very reliable and timely service. Definitely recommend this company for all garage door needs. Call David!
Maureen P.
Mar 23, 2022
Vonny J.
Mar 17, 2022
Thong N.
Feb 20, 2022
Cinthia S.
Jan 31, 2022
Mickie Piazza
Jan 18, 2022
Vy D.
Jan 12, 2022
David came to do a free estimate, clearly stated the issues and the different solutions to get our garage working. Wrote up a quote and came out to get it fixed as soon as possible. Prompt and quick to communicate (I called instead of waiting for the yelp request feature). After fixing the garage David was able to work payment directly with my landlord too! (And he was able to work around my lifting equipment in the garage ) Really friendly, quality work. Thanks David
Son L.
Jan 05, 2022
My garage door broke on Christmas Day and David responded quickly to help put my mind at ease! His service is impeccable. David has a high knowledge of garage door and very friendly. The job completed in a timely manner and very thorough. Would highly recommend his business for anyone looking for upgrades or repair.
Kevin L.
Dec 30, 2021
David was helpful and friendly on-line, and managed to fit me in pretty quickly. He showed up early and was hanging out in his truck until I noticed him and suggested we could get started immediately if he wanted to. It turned out that the job was a bit more complicated than it looked from the pictures, and so a bit more expensive. I needed the guide rail supports replaced.
He was clear about the issues and gave me a written estimate before he started. He got it all done quickly, and seemed delighted to let me watch and learn a bit about how garage doors work. He applied lubricant to the hinges and wiped down the door as well, so I wouldn't have future problems. All in all, this was about as good a garage door repair experience as I can imagine. David was super-easy to work with.
He was clear about the issues and gave me a written estimate before he started. He got it all done quickly, and seemed delighted to let me watch and learn a bit about how garage doors work. He applied lubricant to the hinges and wiped down the door as well, so I wouldn't have future problems. All in all, this was about as good a garage door repair experience as I can imagine. David was super-easy to work with.
Amy Chang
Dec 29, 2021
Our 20+ year old garage door broke. David from Pro Line responded quickly to our inquiry and scheduled a prompt visit. We went over our options and we received a quote. We were able to schedule installation within a week. The work was done quickly and efficiently, with minimal disturbance to our neighbors (we're in a townhouse). The new garage door is EXTREMELY quiet and smooth.
Ying Jian
Dec 26, 2021
Meg O'H.
Dec 17, 2021
David from Pro Line Garage Doors was super helpful in finding the type of door we wanted for a house remodel that we are working on with a tight timeline. The installation was very professional and thorough & they even offered an option so we could catch some more vertical height which was very appreciated. The surrounding neighbors have come over to say how much they liked the door and now they are interested in updating their garage as well.
Great communication, great advice & would absolutely recommend to others in the area. We still have to paint the door a custom color & paint the house but here are before and after pics to show the huge difference it's already made in the curb appeal.
Great communication, great advice & would absolutely recommend to others in the area. We still have to paint the door a custom color & paint the house but here are before and after pics to show the huge difference it's already made in the curb appeal.
Xin C.
Dec 16, 2021
We are in Cupertino area and we want to replace a very old Genie door opener to a very advanced one. Got many quotes and Pro Line' quote is the best. We finally chose them due to very good price and also great yelp rating/reviews. Contacted them and got call back immediately by David and made appointment on the second day, very fast! Job has been done very professionally and clean, David also went through with us for setting up app for phone usage, with a lot of patience. Thanks Pro Line for the amazing work and I strongly recommend their service!
Natalie Guerrero
Dec 15, 2021
We've used Pro Line Garage Doors on several of our jobs. David is FANTASTIC! We reached out to Pro Line for help getting a door installed on a job that had a very tight install time frame. David went above and beyond to make sure we met our install date. We highly recommend using David at Pro Line Garage Doors.
K. J.
Dec 03, 2021
David exceeded our expectations when we needed someone to fix a sudden garage door malfunction. We couldn't even close the door overnight! He responded quickly on a Sunday for service first thing Monday morning. Professional, polite, and knowledgeable, David fixed everything we needed to get the door running smooth as silk. He is now our go-to garage door person. If you're looking around debating, you will not be sorry picking Pro Line.
Gene L.
Nov 22, 2021
Our garage door was old and was due for a change. Our door opener looked like it was from the 90s and sounded like it too. My brother had used Pro Line twice in the past and they came highly recommended. Thankfully, they did not disappoint. David is a friendly guy and he was very easy to work with. He was prompt, knowledgeable and very professional.
I never felt pressured and everything from my interactions with him to the install was super smooth. I love our new garage door and opener and I'd recommend Pro Line to all of my family and friends!
I never felt pressured and everything from my interactions with him to the install was super smooth. I love our new garage door and opener and I'd recommend Pro Line to all of my family and friends!
Kim A.
Nov 21, 2021
Liane Reed
Nov 08, 2021
Bozo
Oct 31, 2021
My Garage Door Opener died a few days ago. Don't know why. It was ONLY 24 years old. I did some diagnostics and determined it was the motor itself. I emailed David and described the symptoms and he agreed. I asked him to quote me a couple of options for a new motor. He got back to me a little bit later with 2 options. I researched them and asked David a LOT of questions through email.
He answered all them in a professional manner. I finally decided which opener I wanted and said let's do it. He was able to squeeze me in the following day. He gave me a time window and actually showed up earlier. He finished the job in less than 2 hours and then walked me through the set-up and operation of the opener. Friendly and personable throughout the job and answered any questions I had along the way. This is the 2nd time I've used David (1st time was for a door and opener) and have been completely satisfied both times. He's my "Go To" garage door guy!
He answered all them in a professional manner. I finally decided which opener I wanted and said let's do it. He was able to squeeze me in the following day. He gave me a time window and actually showed up earlier. He finished the job in less than 2 hours and then walked me through the set-up and operation of the opener. Friendly and personable throughout the job and answered any questions I had along the way. This is the 2nd time I've used David (1st time was for a door and opener) and have been completely satisfied both times. He's my "Go To" garage door guy!
Yen Chu
Oct 26, 2021
I found David from a friend's recommendation. The previous person did not properly fix my garage door. David is indeed a lifesaver! I had David visit a couple of times to sort out the issues, and it's a little complicated than usual, but not only that David helped to sort them out with patience, but also very diligent in his work. I was wondering what's the damage was, but David was very reasonable for the charges. I truly appreciate David's work. I highly recommend him!
William H.
Oct 26, 2021
My garage door torsion spring broke and the door would no longer open. My wife was unable to park her car in the garage, which was a problem. I sent a message to Pro Line Garage Doors and they responded immediately. David did an excellent job replacing the torsion springs, along with the rollers and the bearings. The garage operates smoothly and is quieter than ever! I highly recommend Pro Line and David for any garage door repairs you may need!
Nitin M.
Oct 23, 2021
Our garage door malfunctioned late Sunday night. I phoned Pro Line Garage and left a message on their answering machine. The following morning, I receive a call from David. David was extremely kind and was able to fit me in the same day. He arrived promptly for the appointment and recommended that the door be replaced (couldn't agree more with his recommendation, door made loud noises during its operation).
He also assisted in closing the garage door, which had been left open temporarily. David indicated that he could replace it on Thursday. There was an issue; we had parked our car in the garage and it would not start, so David came Thursday morning to remove the door so that we could tow the car to the service center. Carlos, an employee of Pro Line Garage, arrived promptly to replace the door.
He was extremely professional, methodical, and worked at a breakneck pace. In around 3-4 hours, he replaced the door, spring, and side rails. Pro Line's staff, and particularly David, is pleasant and competent, and I would without a doubt recommend them to my friends and family. Many thanks, David!
He also assisted in closing the garage door, which had been left open temporarily. David indicated that he could replace it on Thursday. There was an issue; we had parked our car in the garage and it would not start, so David came Thursday morning to remove the door so that we could tow the car to the service center. Carlos, an employee of Pro Line Garage, arrived promptly to replace the door.
He was extremely professional, methodical, and worked at a breakneck pace. In around 3-4 hours, he replaced the door, spring, and side rails. Pro Line's staff, and particularly David, is pleasant and competent, and I would without a doubt recommend them to my friends and family. Many thanks, David!
Natalie L.
Oct 18, 2021
William L.
Oct 13, 2021
Called Pro Line at 8am with a garage issue, was able to get a same day appointment. David came by and was honest and transparent with his work and pricing which was more than fair. He explained the detail the problem and the options and was not pushy with option. Would recommend his service to anyone who needs a garage repair or a new door. Top notch service.
Chester Yip
Sep 19, 2021
David helped us with our garage door. I initially thought there was a problem with the adjustment. But David was able to quickly see that the cables and motor were old and the cables were going to snap. He took his time to explain to us the areas that needed to be addressed. He was very meticulous and detail oriented. We are grateful for his expertise and affordable prices! Thanks David!
Steve C.
Sep 05, 2021
Called David to fix my broken garage door - he came out same day and replaced all the broken parts and updated some of the older equipment I had. David was extremely professional, on-time and friendly. He knows his stuff and explained how everything worked very thoroughly. All in all a great experience - I would highly recommend David and ProLine!
Steven A.
Aug 22, 2021
I had David out a few years back when the Garage door at our new house had stopped working (broken moter & broken springs). We had such a great experience that when we moved again and were having issues with our Garage door (super loud), I didn't even think twice about who to call. David came out and we came up with a gameplan. The new garage door is quiet as a mouse. Responsive, professional and offers good advice (wont try to upsell or rip you off), & super nice guy. Highly recommend
Chi Hyon Tornow
Jul 30, 2021
David is really amazing and very pleasant to work with. He is extremely knowledgeable and professional at his field. I can see how much he enjoys his job. I am very glad to know such a trustful company like this. He was always on time and gave me an early notice before his arrival. I wish every other company runs their business like him. It was a precious and stress-free experience. I highly recommend David for any issues relating to garage. You won't regret it but just be pleased!
Justin D.
Jul 16, 2021
David is the BEST garage door pro in the area, and my experience is the proof. He did an incredible job at a decent price, when all other experts in the area (found here on Yelp) said that the job "could not be done" in my old and smaller garage. I talked to multple professionals locally about my issue (3 at my home and another 3 via calls/texts/pictures) and all besides David said that what I was asking was not possible.
What I needed was my current garage door rail to be lifted an additional 2.5 inches (min) to accomodate a recent large garage storage purchase I had just made. Each local professional told me the same: that there simply wasn't enough room in my small garage for the raise. When David came by, he had the same "this is not going to be easy" look that everyone else had.
But the difference was that David totally geeked-out on the potential ways he could possibly make it work. He was truly thinking outside the box and inteligently worked through the problem with his knowledge of the craft. He introduced something called "Super Sneaky" brackets that are uncommon but perfect for this situatlion. Among other adjustments, David not only brought it up the 2.5 inches needed, but ultimately brought it up around 6 inches higher than where it was!
Not bad for "not being possible"! On top of all that, he was very communicative with both timing and price. Punctual, friendly, and professional. He even was able to double my happiness with upgrading my current system with the MyQ capabilities and well as a camera on the new motor. David was not the last person I inquired with after he gave his initial assessment as I still had a couple of appoinments still lined up.
It was funny to see how other professionals said it couldn't be done, and then when I told them David's idea they switched to "yeah, that could work. what's he charging you?" Sorry "pros". You should have thought of that yourself the first time. Excellent work David, a job VERY well-done. Way to outperform your peers!
What I needed was my current garage door rail to be lifted an additional 2.5 inches (min) to accomodate a recent large garage storage purchase I had just made. Each local professional told me the same: that there simply wasn't enough room in my small garage for the raise. When David came by, he had the same "this is not going to be easy" look that everyone else had.
But the difference was that David totally geeked-out on the potential ways he could possibly make it work. He was truly thinking outside the box and inteligently worked through the problem with his knowledge of the craft. He introduced something called "Super Sneaky" brackets that are uncommon but perfect for this situatlion. Among other adjustments, David not only brought it up the 2.5 inches needed, but ultimately brought it up around 6 inches higher than where it was!
Not bad for "not being possible"! On top of all that, he was very communicative with both timing and price. Punctual, friendly, and professional. He even was able to double my happiness with upgrading my current system with the MyQ capabilities and well as a camera on the new motor. David was not the last person I inquired with after he gave his initial assessment as I still had a couple of appoinments still lined up.
It was funny to see how other professionals said it couldn't be done, and then when I told them David's idea they switched to "yeah, that could work. what's he charging you?" Sorry "pros". You should have thought of that yourself the first time. Excellent work David, a job VERY well-done. Way to outperform your peers!
Frankie L.
Jun 17, 2021
David at Pro Line fixed a broken spring for us. I appreciated his prompt response and next day service. He followed up to make sure things were going smoothly. Quality of work and communication were excellent. Pricing I would say is a bit high, but not unexpected for the Bay Area. Would recommend to anyone.
Joe S.
Mar 14, 2021
David is awesome, would give 6 stars if possible. He is very professional, knowledgable and loved that he showed up wearing a mask! My garage door opener was 30+ years old and no longer functioning correctly. David replaced it with a new setup that included a battery backup system. I am very happy with the installation and garage door opener works flawlessly. Also, I now don't have to worry about how to get the car out during a power outage. I would highly recommend going to David for any of your garage door repair or replacement needs!
Michelle D.
Sep 23, 2020
It only took a few decades, but we finally updated our garage door. We were recommended to Proline and it's been a pain free experience. David had been incredibly helpful via email by recommending a door that fit our needs. Carlos had been assigned to do the install work. He noticed some wood rot on the door frame and offered to fix it at an extra fee. The cost was reasonable and it was one less thing for us to worry about later. Overall we love our new garage door and would recommend Proline to others
Wendell E.
Aug 29, 2020
Before and after service. Davis is extremely efficient, proffesional, and has empathy that you don't see from other businesses. He came to my rescue when my garage door completely failed. His pricing and service are extremely fair. Fast forward two months later. David comes the the rescue via FaceTime and helps walk me through fixing sensors. This alone has made me a customer for life. Thank you for all you do!