Rated 4.8 / 5 from 30 reviews
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McDonald Plumbing In 1955, Ed McDonald, President and founder of McDonald Plumbing began what is now a well-known plumbing company. His son Scott later joined him and the company continues to grow. Over the years, the company has built a reputation as sewer and water specialists; however, besides sewer and water installation and repair and normal plumbing service work we have added and offer a variety of plumbing services.

Our Grand Rapids Plumbing Company has your best interests at heart. From rolling out industrial strength rugs over your carpet and down your stairs, to laying out plywood to protect your grass, McDonald Plumbing strives to protect your home as if it were our own.
Business details
  • Year established: 1967
  • Employees: 25
Services
Residential
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Need Residential Plumbing service in Grand Rapids or the greater west Michigan area? Whether it's new homes, remodeling or plumbing service or 24-hour emergency service, McDonald Plumbing has been serving West Michigan homeowners since 1955. We treat your home like it is our own when our expert residential plumbers come out to service you and your home.
Commercial
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Looking for top-notch commercial plumbing services for your building or business? McDonald Plumbing's commercial plumbing team can handle your new construction, remodeling or repair service quickly and effectively.
Water Heater Installation
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Do you have a problem with your water heater in Grand Rapids? Unfortunately, hot water heaters are mechanical devices and periodically fail. A water heater failure is usually do to the age of the hot water heater, lack of proper maintenance, or a poor operating environment.
Drain Cleaning
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Sanitary Sewers, Sink Drains, Toilets, Floor Drains, Laundry Drains and Storm Sewers, if your drain is backed up, McDonald Plumbing has the skill, tools and equipment to get it flowing for you again!
Emergency
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You can call our live operators with any plumbing problem, whenever you need us, 24 hours a day, 7 days a week, 365 days a year! McDonald Plumbing has a fully staffed service department available for your residential or commercial plumbing emergency in Greater Grand Rapids or West Michigan!
Videos
Grand Rapids Plumbing Company, McDonald Plumbing, has always been driven by service. Residential and commercial building owners in the greater Grand Rapids area have put their trust in McDonald Plumbing's reliable hands for over 50 years.
Looking for top-notch commercial plumbing services for your property or business? McDonald Plumbing's commercial plumbing team can handle your new construction, remodeling or repair service quickly and effectively.
When it comes to working with local Grand Rapids businesses and fixing and maintaining their plumbing systems, McDonald Plumbing is second to none!
Find out what one of McDonald Plumbing's commercial plumbing clients thinks of McDonald Plumbing in this video testimonial. If you live or work in Grand Rapids or West Michigan, and need plumbing at your home or business, how would you know which Grand Rapids Plumbing Company to hire?
Reviews (30)
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Ethan Catron
May 23, 2022
Both times I've gone with McDonald Plumbing have been great. Great price, quick and professional work, and great communication to make sure they've got it done the way you want it done. Recently had them out to redo the water supplies and drains in a bathroom remodel and they were done in a day with an impressive amount of high quality work.
David Morgenstern
May 14, 2022
I was very pleased with McDonald Plumbing's quick response to fixing a leaky toilet as well as fixing a bathroom faucet and shower faucet. "Brandon" and "Sean" called me about 20 minutes prior to our scheduled appointment to let me know they were on their way. They were very professional and quickly completed the needed work in a timely manner. I was surprised they had a brand-new replacement toilet on their truck! I highly recommend McDonald Plumbing!
David VanderRoer
May 14, 2022
A leak was discovered at the main shut off valve at my mother-in-law's house. Fortunately her neighbor was able to stop the leak (tenuous at best) and I was called to take care of it. As this was city water and I had seen their trucks and crew around, for years really, I called McDonald Plumbing. Mr. McDonald came out the next day and with a very professional yet courteous demeanor, explained to me what had to be done.

I agreed. A day later ( I couldn't be there) their crew came out, dug a deep hole in the front yard, ran a new pipe to the basement and installed a new shut off valve. My mother-in-law is quite elderly and holds high expectations and was absolutely delighted with the whole process and end result! Not to mention the very reasonable cost. I will recommend them any time.
Hannah Kiemel
Apr 14, 2022
McDonald Plumbing gave us a fair quote and they were knowledgeable in what needed to be completed in our basement laundry room. They had a reasonable schedule, showed up on time, and completed the work in a very timely matter. Would definitely recommend! Service: Plumbing pipe repair
Bryan Asper
Apr 13, 2022
We usually use a different plumbing service which we are extremely happy with. Because of spring break our usual plumbing service was short handed, which meant we were going to have to wait over a week to have the work done. Wanting to get our new sink functional sooner, we decided to try Mc Donald plumbing. They were able to respond within a couple days, so we decided to schedule the work to be done.

All of the individuals I talked with were professional and friendly. We are also satisfied with the quality of the work. However, when I was given the on-site quote, I was taken aback. $515 to have a faucet installed and the drain installed ( no disposal involved) seemed excessive to me. But since they were here and we wanted to get the kitchen sink operational, I decided to have them complete the work. I would not recommend them solely based on cost. I will probably not use them in the future. Too bad. They seem to be a good organization.
Bichon Frise
Feb 27, 2022
Contacted McDonald Plumbing to fix a plumbing leak. Two plumbers came on time, gave me a quote that was very reasonable before starting the job, fix the problem in an hour. It's been over two weeks and my plumbing is working fine, no leaks. Very satisfied with their service. Will definitely call on them again for any plumbing issues.
Dan Hawkins
Feb 26, 2022
We had McDonald install a natural gas line for a fireplace insert. The biggest challenge was creating the route that met requirements. Crew leader Brandon explained everything clearly from the start, made a great plan and executed to the highest level of satisfaction. Cutting a way into the chimney was a challenge that slowed the work. But they came back the next day and zipped it up. The invoice even came in about 5.5% under the estimate. Great job!
Ron Ringler
Feb 22, 2022
They were quick, effective, and met our needs. The job looks great, and functions just as well. I probably would hire them again if I needed a plumber. As far as prices go, I have nothing to compare it to. I felt like it was a lot, but we had a big job for them. The township suggested McDonald Plumbing. If we went with anyone else it would be just so we had someone else to compare services to. They did a good job.
Justin Bromhead
Feb 18, 2022
We were very happy with McDonald plumbing and their work on our home. They were responsive and on-time for the job. Our technician worked quickly and explained what he would be doing and how much the job would cost up front. Service: Shower repair
Rose Klebba
Dec 27, 2021
I was able to get a service appointment within hours. Professional repair done at a reasonable price. Thank you! Service: Pipe repair
Cynthia Goebel
Dec 24, 2021
Very professional and explained everything in detail. Physically showed me exactly what and where the problem is. I appreciated the professional Customer Service! Service: Drain unblocking
Mark Kenny
Dec 21, 2021
I am a general contractor that does residential remodeling and used this firm for the mandatory conversion from well to municipal water. This firm was very communicative about the timeframe, set up the appointments and showed up on time for the estimate and service. They were respectful of our home and did a good job of protecting flooring from the entry door to the work area and cleaned up after themselves very well. The quality of work they did was also indicative of people that take pride in their trade.
Robert Brower
Dec 19, 2021
Incredible response time. Repairs done quickly and properly. Would definitely recommend McDonald's for all your plumbing needs- Service: Drain unblocking
Jaylene Pakalnis
Dec 17, 2021
McDonald Plumbing is extremely professional and customer focused. Always willing to discuss what is the issue and what is required for resolution. All members of their staff and team understand who they are working for which is the customer. Such a pleasant and comforting experience in today's environment. Excellent and exceptional service.
Kevin Kemp
Dec 05, 2021
Had an emergency pipe leak after hours called McDonald and they had their tech here within 30 minutes! Repair was made quickly and soundly. Andrew was very efficient. Would use them again. Service: Pipe repair
Lorri McCrary
Nov 24, 2021
Our neighborhood is involved in the Wolverine PFAS well contamination. McDonald Plumbing connected municipal water from the newly installed hydrant to our home. The team did an excellent job. All the guys on the crew were timely, professional, friendly, thorough, explained everything as they progressed and answered all our questions. The job site outdoors was repaired and cleaned up as well as they could.

Inside the house, rugs were placed in all walk through areas and the guys were very respectful and fast. We have had no issues with our installation and would highly recommend McDonald Plumbing to anyone needing this service.
Patrick Burrell
Oct 14, 2021
Fantastic service! Both the guy who came out to do the repair estimate and the team that actually performed the repair were top-notch. All were friendly and informative, and the repair team even went the extra mile cleaning up and making the filled in hole outside look good. I'll definitely call McDonald Plumbing again if/when needed and I have no reservations recommending them.
Wesley Trimpe
Jun 15, 2021
I recently reached out to McDonald Plumbing with the heavy rain that fell for about a week straight. I came to find out our sump pump failed and we had about an inch of standing water in our basement. With it still down pouring we knew we had to act quickly. From the moment I called McDonald, the representative we spoke with was sympathetic and gathered basic info to get to a team leader on the phone immediately (stayed on the phone with me while transferring).

The team lead spoke to me within a few minutes and sent a crew within hours to take a look at the pump and assess the damage. The two technicians that came out were knowledgeable, patient, courteous with our home, and acted quickly. Within an hour we had a new sump pump working and the water receded quickly (they also pinned the wires professionally so they would not be damaged, they treated our home as if it were theirs).

I will be recommending them for all plumbing needs in the future to anyone we can. From start to finish, what a great group of people who generally care about you and have years of expertise to get the job done right. Kudos to those technicians whom came as well who worked tireless hours for many other homes as well.
Charles
Dec 05, 2016
Your guys did a great job. They work very well together. I am very happy. I am going to talk to my neighbor about using your services.
Jim
Oct 04, 2016
I'm very pleased with the workmanship I received. Your service men were very nice and cleaned everything as it was before working the service repair. I also understand topsoil can't be done until we get past this rain we have. However, I'm sure I'm in good hands with McDonald Plumbing! Thanks a lot for a job well done.
John
Jun 13, 2016
Your crew did an outstanding job! Everything went as planned. Nice guys, professional and they really represent your company well. The excavation looks much better than expected. Thank you.
Mary Jakubowski
Apr 25, 2016
Great service! They got someone out to my house the same day! Very knowledgeable and courteous! I'll definitely recommend them!
Sue VanPortfliet
Apr 12, 2016
I couldn't be happier with my experience with McDonald Plumbing. Ryan was so nice to deal with. He did two big jobs in such a short amount of time. Highly recommend this company.
Ryan Seidel
Jan 20, 2016
I can't say enough great things about McDonald plumbing. We had a water heater go out (un-expectantly of course). I called and talked to Dan (the service manager), and he was very pleasant and understanding to my situation.
Tenisha Ibuado
Jan 15, 2016
Lowest price I found in the area. Super knowledgeable and very professional. I had my issue fixed the next morning. Very happy and I would definitely recommend them to anyone.
Tom Parker
Aug 18, 2015
Awesome crew who went the extra mile doing the job right. Highly recommend McDonald Plumbing.
Evan
Jul 13, 2015
Kurt, your service technician, did a first rate job! I am very happy with his service. If all your guys are like him, you have a great crew representing your company.
Wendy
Jun 09, 2015
I felt your team was friendly, professional and efficient. You did the job with minimal disruption and inconvenience to me. I liked it that your company took care of coordinating with the city and Miss Dig. I didn't have to do any of that. It's obvious you are very experienced.
Andy Helmus
May 05, 2015
They came out to my house to clear a drain on a Sunday night, I apologized for having them show up. They were only there about 2 minutes and cleared the clog. Had the same issue about a month later, after messing with it myself for a few hours I decided to call them.
Bradley Scott Tindall
Apr 17, 2015
I contacted McDonald plumbing with regard to several issues at my residence in Grand Rapids. My sump pump had failed, and despite my back-up system continuing to mitigate the high water table, I needed to have a replacement put in.