Unique Companies

We used Unique Landscapes and Pools for a complete backyard which consisted of a in ground swimming pool, water feature, fire pit, outdoor kitchen, elevated vegetable garden, hard scape, pergola and turf. We are very happy with the design and work performed. Really everyone was very hard working and very pleasant to work with. I would highly recommend this company.

They stand behind their work, have a good warranty program and listen to the consumer. We used Unique as a friend of ours also used their services and was very happy with the work performed.

Unique Landscapes & Custom Pools began the pool building and backyard remodel process with us in December 2020 and the project completed in September 2021. Each week a new obstacles presented itself that wasn't because of Unique; the issues ranged from hard dig problems to covid pandemic related issue but through it all Keith, Zach and Dacia kept in contact while trying to resolve the issues.

While the individuals listed previously took care of the pool and all related issues Mike and his landscape crew tackled the turf installation and amenities. I cannot speak more highly of the work and service provided by these particular individuals. I already have recommended and would again recommend Unique.

Beautiful showroom! Incredible customer service! And quality of work is above 5 star love it so much I became an employee! Love my job each and every day!

We had a complete backyard overhaul on a budget. we started in June 2020. Joe Garcia listened to our ideas and he came up with the most beautifully designed pool and landscaping that, now almost 8 months. later, delights us in ways we never thought possible. We signed our contract under the COVID wire and while there were delays to get started, from dig to fill was a short wait.

Our project manager Cody responded to all our inquiries and their online project management portal is outstanding and kept us informed on every step of the process. We've now added our own touches to the great foundation of pool and landscape design by Griffin and it's amazing that we have our own resort in our backyard!

I'm completely baffled on how this company operates - we were assigned Jonathan as our consultant. He came over for the consultation and we followed up with notes and inspiration pictures. He said he'd get us an initial design in two weeks. At four weeks we followed up and 3 days later got a comp that wasn't as close to our final project as we. liked so we asked for some tweaks via email.

Two weeks later, when we didn't have a reply on that email, we checked back in. He asked if we were available for a call, we said yes, and then didn't hear from him for another week. We were pretty patient still at this point, giving the benefit of the doubt that it's summer and he could be busy. when we.

Unique Landscapes did a great job remodeling our pool and entire back yard patio space that was 19 years old and in need of a renovation. The professional team converted our pool from plaster to pebble, covered our old cool decking with beautiful travertine tile, rebuilt our pool fountain and our outdoor BBQ kitchen area, and converted an old fireplace into a more functional fire pit.

Our project lead, Bart, did a great job managing the different trades as they completed different parts of the project and was very easy to communicate with. We even made some on-the-fly changes as things progressed with the project and Bart quickly got the team to adjust to our desired change. The Unique team was also great at fixing things we weren't completely satisfied with, such as adjusting deck tiles that we wanted better aligned.

The entire project looks amazing and truly transformed our back yard into a fresh and clean new look. Also, the design and administrative staff were great to work with and were very customer-service focused. We'd recommend Unique Landscapes to anyone doing a pool and backyard update renovation!

Our transaction with this company was really poor. It's a shame it went the way it did. The Unique Sales guy came to our house and built out a beautiful pool with everything we wanted - 52k. After the CONTRACT went to the engineer team, they stated that many items in the drawing were not included in the contract. They refused to honor the drawing. and what their sales guy promised.

We decided to part ways with the company and asked for our deposit back because it was their errors that led us to cancel. They claimed it was a "Wrongful Termination" and refused to give us the deposit. We are bummed. We wanted to do the project with them and had 25k in future projects planned with them but at the end of the day, we cannot work with a company that will not take responsibility for their mistakes.

My project included a pergola, bbq w/ countertop, artificial turf, concrete, and trees/plants with irrigation. The project began with a design member coming over and talking with me about budget and design ideas. This phase was relatively quick and easy. Within a week I received a design plan including pictures and measurements of the project. Next I was setup with a construction supervisor and told when to expect a crew on site. Overall, the construction of my project went smooth.

The supervisor was good with keeping me informed about phases of construction and was able to make several small changes on the fly. The construction crews (contractors and Unique employees) were always respectful while on site. Unique gave me exactly what I asked for and was consistent with the design plan. I'm loving my new backyard!

Normally I become very annoyed with my wife's extensive research on projects, products etc. So glad I left her alone. Purchased a new home in Queen Creek at the end of December. We knew our next purchase would be a pool for the back. My wife looked up reviews, postings, ratings and pictures before settling on Unique Pool and landscaping in Chandler AZ.

What could have been a very stressful time considering we are in Illinois turned out to be a huge positive. I was so very fortunate to work with a truly professional team who handled every worry with always an immediate response. My team included primary contacts of Kevin and Bart. I can't begin to tell you how instrumental these two guy's were. They never once questioned my inquiries and always responded immediately to concerns.

If you are smart enough to choose Unique for your pool demand that these guys work on your project. Shout out to Pam in financing who was kind enough to hold my hand threw l process. Even the president of the company responded when I would throw out an Email. I have seen many photos of grandchildren enjoying pool and my first visit to my home will be at the end of May. Pictures will follow. Again thank you Unique for making a dream come true and a gorgeous pool and backyard. Kevin and Bart your the best! Roger and Aida Davy

Great experience working with unique landscapes for my pool and backyard project. My designer Paul was top notch and combined my ideas with his experience and created exactly what I wanted. Couldn't be happier!

We've built 2 pools with Chris and his team and couldn't be happier. As a commercial architect I appreciate his attention to detail and his teams workmanship. They build everything to a higher standard than everyone else and it shows both in the aesthetics and performance. We will continue to use Chris and his team for all of our exterior pool and landscape projects as there is no comparison.

We had blank backyard. We contacted Unique along with other companies. We gave all an idea and a budget. The other two came back with nothing close to our budget and one of the two didn't do landscape. Mike (who has been amazing) gave us something under our budget allowing for more improvement. Jay and Charles ( the managers of the project) have always answered any questions I had (even on weekends) very quickly. Pamela was very helpful in getting our wire transfers handled. Ronny, in charge of pool set everything up and explained very well.

One the project was done we found somethings that needed touch up. They we're out the next day. These people have gone above what they are supposed to do. From extra lines for trees we put in ourselves to making our gates code safe for the pool. I would recommend to anyone.

To begin, I sought several quotes for our project. One thing that caused Unique to stand out was 1) RESPONSIVENESS (received email back same day I expressed interest in this company inquiring when I'd like to meet with a design rep), 2) CONSISTENT UPFRONT COMMUNICATION (other companies would delay or sometimes not respond to emails but I generally received email response back the same day), 3) HELPFUL WEBSITE (very nice portfolio that was absent many other companies' websites and increased my confidence about moving forward with this company).

I give this company an A rating because I now have an absolutely beautiful fire pit that I'm proud of. The flagstone work really is something else. I attached a few pics, probably doesn't do justice though. And as you'd expect it's mostly appreciated at night with the firepit and 2 fire columns lit up and the high quality lighting tucked under the bench wall.

The softscaping around the fire pit is still lacking, but that's because I've taken too long deciding on how I want the plants done, but I can't wait to complete that part of it which will truly help showcase this beautiful piece of masonry. One thing I should mention is that the owner of the company takes an active interest in all his projects and comes across as competent, caring, professional, and very objective.

As far as objectivity I appreciate his candor regarding the implications of maintaining a salt water pool while upgrading the pool decking to travertine. Other companies were excited to recommend it as it is a huge upsell. However, Unique's owner, Chris Griffin, wanted to make sure I knew of the potential consequences of such a move (some people find that salt water can negatively affect their natural travertine stone - certain grades and colors more than others - a risk I didn't want to take).

Ultimately when I decided I wasn't willing to give up a salt water system (and didn't want to routinely pay for an expensive travertine sealant that would protect it from the salt water) it was decided not to pursue a travertine decking. And it's nice that this information is also found on Unique's website, something I have not seen on any other Phoenix landscaping website. I would use Unique again in the future and recommend them to my friends and colleagues.

We did a major backyard remodel with Unique landscapes on an acre lot. Chris is an "upfront and get things done" type of a personality, but not pushy. We had quite a few changes during the build and Chris never gave us a hard time. He just got them done. His pricing is very fair and we had people working constantly for 6 months. The job was completed about 4 months ago.

Since then we had a few minor issues (grill burner broke and a plant died) Chris was just as responsive to fix these problems as he was during the build. I could not be happier with my experiences and would be happy to share them with anyone who would like to know more about our remodel.

You will not find a better company for your pool or landscape needs. Chris and his team were amazing from start to finish including our 3D video design. Work was done on time with great attention to detail. We have a house down the street started 2 weeks before us and they still are not done. Great experience from beginning to end.

Our backyard project is now complete and the backyard looks great! We want to thank each of you and your entire crew for bringing our dream to life. Your firm did a really nice job. We love the backyard.

We can't begin to express how impressed we are with the end product. We have been so impressed by Juan and his guys, we wouldn't know where to begin our praise of them. We very much want to ensure we do what we can to let people know how impressed we are with the backyard Unique built for us. We will get online and be sure to post positive reviews on appropriate websites.

Great job. Many compliments already. It was great working with one company to get various projects completed on schedule. The entire staff was a pleasure to work with.

So - we are extremely satisfied with how this issue was handled! Thanks so much to you, Charles, and the whole Unique team on addressing this concern quickly, professionally, and to our utmost satisfaction. We continue to speak very highly of the project and the service that we received.we will not hesitate to recommend Unique (and Carlo) to anyone.

Backyard looks great, follow up is disappointing. No on talks there it seems, schedules are mixed up and what is committed to isn't followed through. They are very diligent about following up and getting their money but good luck getting ahold of someone for something you need. Would not recommend.

Chris, Went to the link to close out the warranty, but wanted to let you know how very pleased I was with everything. All our issues were addressed and the new lighting that we put in works great and highlights our pergola just as I wanted. Your staff was excellent - very punctual and professional. (Charles and Sal were great!)

To everyone at Unique, the pool looks fantastic. We had a party Sunday and everyone just stared at it and fell in love. Great job!

We had an EXCELLENT experience with Unique Custom Pools and I cannot say enough great things about this company. Mike Trail was absolutely amazing throughout our whole process. We interviewed 5 different companies and I could tell from my first phone conversation with him that this was going to be our company.

Excellent Pool Builder! Just had a pool built by Unique. They are a great turn key company! Mike Trail designed the pool and his attention to detail and experience made all the difference! He really set the right expectations and explained the process and features based on what I was looking for in the size of yard I had.

Unique built our pool nearly 5 years ago, never had any issues to date. Great service and a great bunch of people to work with. Everything ran to sechedule - Perfect.

My wife and I couldn't be any happier with our selection of Unique Landscapes to help design and build our pool and spa.

Five companies were interviewed and some missed the mark, didn't respond, were slow, etc. Down to Unique and one other it was about their design and their team. Unique definitely surpassed our expectations.