Pipes & Plugs

Hunter & Malik we're courteous, knowledgeable & efficient. They worked diligently until the problem was resolved. The work was thorough and they left the areas neat & clean. I was also very thankful for the time they took to explain everything that was being done throughout the entire process. Services: Sewer cleaning, Drain cleaning

Nathan and Zach were great in not only making the repairs I needed but also walking me through the repair process. If I need anything in the future I will be sure to reach out to them first. Thanks guys. Services: Plumbing leak repair, Toilet repair, Plumbing leak detection

Hunter and Malik from Pipes and Plugs did a great job at the house that I am renovating to sell. They installed a new sink and piping, a new dishwasher, and a gas stove. Even though there were problems with making everything fit in the new custom cabinets, they used their great skill set and problem solving abilities to make everything fit beautifully. They were very professional and well mannered during the whole installation. Thanks for a great job that was well done!

We reached out to pipes and plugs for a bathroom vent replacement which for any electrician should be a 2-3 hour job averaging $500-700 since it was already roughed out and had the wires. But because Hunter did not know what he was doing, he eyeballed the rough out, bought the vent fan and decided to cut the previous vent out from the attic prior to measuring the rough opening, and after installing the new vent from the attic did not realize the new vent was smaller than the rough opening.

Which was then followed up with "Do you guys need any sheet rock repair in other parts of your house? Because you do now." And instead of connecting the duct work with the collar that came with the box, they either lost it or took it to another job and did not vent it properly which he originally told me he would. After a month of delays and sheet rock repair and another visit to finish what they should have done in one day they were able to complete the job. However, because of the unprofessional work and inexperienced electrician that did the job we asked what a fair price would be for this job because we did not feel that $1000 for this type of service was fair, but instead of trying to agree on a fair price they refused and demanded to collect the full fee.

If you are looking to pay premium prices for below average work and customer experience then these are your guys. Attached are the photos of how Hunter left our house after "completing" the job.

Great customer service, awesome workers with attention to detail. Nathan and Zack took the extra time to get the job done correctly. Highly recommend Pipes and Plugs

Great job! I had a major sewage line blockage causing all bathrooms to stop draining. With my house on a slab and without a visible cleanout drain outside, it was not an easy fix. Nathan and Zach worked diligently until the problem was resolved. They cleaned up extremely well and left no sign of having to remove and reinstall the toilets. I am extremely pleased with the work performed.

I only have one disappointment and that is, I called the night before as they still advertise 24 hour service and was told that they no longer take after hour callouts. I hope they add that service again.

Hunter and Mark were the field technicians that worked on unblocking my sewer line. They were prompt, courteous, and professional. Price was given on the service at the start. It was a bit pricey but I was just glad to get the issue resolved quickly. They had the necessary equipment to resolve the issue and a impressive camera that could go into the pipes to inspect after the work was complete. They cleaned up and returned everything back to normal before they left. I would probably call them again if I need to have work done professionally.

Hunter and Malik were absolutely wonderful. They explained the process and all costs associated with the repair. Super well mannered young men. Pipes and Plugs great hires and phenomenal service. Services: Faucet repair, Plumbing leak detection

I had Hunter and Malik install a new pipes for the drain from my kitchen sink. These dudes went above an beyond, couldn't ask for more. Really good communication as well. Also had this company install a new water heater and hook up a gas stove for me last year. This is why I keep calling them when I need stuff done. Def recommend. Services: Plumbing pipe repair, Water heater installation, Plumbing leak detection

Phenomenal service, when they first arrived, I was concerned as they appeared young for the complexity of my issue. They were so polite, respectful and awesome communication through the repair process. Very clean and left better than when they arrived. This was a leak under concrete slab and came up with an idea that prevented no busting concrete and a simple reroute. Highly recommend and if I need will use again. Thanks Hunter and Malek, keep up the good work!

Hunter and Malik were very professional and polite, I would recommend Pipes and plugs for all your service needs. Service: Repair pipe

Brody and Malik was very professional, polite, and respectful. And Brody had no problem explaining to me what was going on for my peace of mind. Service: Repair pipe

. Had them run a gas line and install a gas fireplace insert. In the days following install we smelled gas. Found 3 fittings not tightened properly and leaking. Service manager returned my call, and said they followed procedure for checking for leaks. Regardless they left gas line leaking gas. Could have been really bad. My son-in-law and I found leaks and tightened. Would not recommend this company. If you do you better double check everything they do.

Excellent service! Nathan and Zach were very professional and friendly and courteous. They found the problem immediately and explained what caused the problem and how it would be repaired. Awesome experience! Services: Find & repair leak, Repair pipe

Hunter and Maverick were very professional, friendly, and fast! They explained everything before starting the job and once I gave the ok they had the pipe fixed in no time. Thanks guys! Service: Repair pipe

Hunter and Maverick were EXTREMELY professional and worked as efficiently as they could! Got the job done IN NOT TIME! I HIGHLY recommend and PLEASE request these two for your plumbing needs!

We called and had them come out for a seriously clogged toilet. The men arrived an hour earlier than our appointment (they called first to make sure it was ok). They were very polite, even put shoe coverings on before they came inside my house. Once I showed them the offending toilet, they went right to work inspecting the problem. After about 10 minutes they explained in detail the next step to try to remedy the clog, even outlining what would be done if step 1 didn't work.

They had prices clearly listed for each step (if necessary) luckily the gentleman were able to remove the clog on the first try. From start to finish it only took about 20 minutes. I was highly satisfied and will definitely be recommending this company to anyone needing a plumber. Edited to add a thank you to Hunter and Maverick for the great work today.

Nathan an Zach arrived on time, explained the different options that were available. Fixed my 45 year old tub and shower with the best workmanship possible. Upon completing the jobs, they verified with me that it was completed to my satisfaction and made sure there was anything else. After cleaning area they informed me of other services they do. They will get my business again. Thanks Nathan and Zach

Hunter & Brody we're very professional, knowledgeable & organized. I had a list of about 10 plumbing/electrical things that needed to be done. They keep me informed with the work they were doing. Also, Hunter did some diagnostic work & gave me great recommendations. I am very satisfied with their service & would use this company again.

Wanted to charge me $1,097 to change my double sink from the waste dump in the wall to the catch basin. I let my sink reach a state of disrepair, admittedly the top plywood was rotten. After Andrew gave me the. estimate I quickly shook his hand and dismissed him. I then went to Lowe's, purchased $70 in materials including tools I did not have and fixed it in less than an hour.

Should have done it myself the first time. One of my jobs in my company is to estimate fabrication work. Im here to tell you that you have a large issue with the estimation process.

I had my main line unclogged not even 2 weeks ago and the plumbing is backing into my home again. Because the tech didn't video his work, they can't or won't warrant their work. I'm done with them. Their are many other plumbers.

Highly recommend their services. They were able to come within 3 hours of calling and considering it was after hours the pricing was very reasonable. They were extremely polite, respectful, friendly and knowledgeable. I will not hesitate to use their services again in future. Thank you very much for such a positive first time experience.

David and Mike fixed my leak, explained the problem. Both men were very professional. Thanks so much!

Very Professional, Nathan & Seth. Did a Wonderful Job exchanging my hot water heater, & Washing Machine box. Thanks Guys Always Use PIPES & PLUGS.

Kerry was able to find and fix the problems with our commercial plumbing system that had given us trouble for a couple of years and didn't just do a temporary fix but gave a permanent solution! For professionalism, thoroughness, excellent customer service you won't find a better plumbing company to meet all your plumbing needs!

Pat and co-worker were at my house today to repair a gas leak. Last year, they repaired a water leak. Each time they have been friendly and a pleasure to do business with. Each time they have exhibited the best of efficiency and expertise. I trust them completely. Great job, guys.

Pipes and plugs is usually a bit higher on their price but the do a good job. They send out plumbers that know there jobs and are able to explain the problem. They clean up after they are done and don't usually take long to get to your job.

The response time the day after Christmas was outstanding. Nathan and Stephen came on time, found the problem quickly and made the necessary repairs. They are great about cleaning up after they're done and I would highly recommend them to anyone looking for a reliable company to work at your home.

Great company with knowledgeable, polite and professional staff. Took care of my job quickly! Would recommend!

I am very pleased with the repairs that were done by your company, the techs were very courteous and cared about the problem we were having.

I was living out of state trying to purchase a house in New Iberia and wanted to hire a plumber to run a camera through the main sewer line to make sure it wouldn't require expensive repairs or replacement. Several locals recommended Pipes & Plugs so I gave them (and several others) a call to see how much that would cost. Most of the quotes were less than the one Kevin at Pipes & Plugs offered but they charged a per-foot fee for the camera through the line. Kevin offered a higher flat-rate fee and he also included a pre-purchase inspection on the plumbing, which I wasn't expecting at all!

That clinched the deal and I hired Kevin. He not only ran the camera through the line, he also went into the crawl space under the house, took pictures, made notes, and inspected the plumbing inside the house. He sent me a detailed email listing all the problems he found and included a video of the camera he sent through the line. Kevin was articulate, thorough and professional and I appreciate how easy he was to do business with.

Stephen and his crew were Awesome! Very professional. I knew the minute he got to my doorway and placed shoe covers on his shoes, I knew it would be a great experience! Thanks again!

The technician was courteous and informative. Also, did a follow-up on a leaking area in a timely manner.

The tech was very courteous as well as explaining in detail the problems & fixing it - He was great!

A special thanks to Jennifer who got someone here quick. Also, the guys were very friendly and helpful.

Excellent job performed. Thanks for going above and beyond to fix our leaks and making my home safe for my family.

I have used this company on several occasion. Other companies would never correct the problems that I was having but these guys were always on it. The plumbers from Pipes & Plugs were awesome and very professional.

Excellent Service! I Would recommend to anyone. Very friendly and efficient.

We were in the process of remodeling a bathroom when a water leak was discovered. They came out with camera and equipment, found the leak and made repairs. Very professional group of people. Would definitely use them again and highly recommend their services.

I called on a Sunday, they were able to send a technician out the next day. They called ahead to let me know they were on their way, were very professional, and got my problem (a broken water heater thermostat) fixed the same day.